Linda Evans75 west 5th streetHamilton,ONL9C 3N5905-383-3965

Career Objective Entry-level position utilizing education and training in the Insurance industry

Professional Experience Salad Bar Department head2012-PresantMetro Ontario Inc119 Osler Dr DundasCreate a positive team atmosphere that promotes cooperation,performance,and open communicationManaging operational aspects such as inventory,sales projections,labor costsHire, train and develop team membersEnsure salad bar team follows all healthy and safety regulationsEmphasize customer service and producing top quality productsClearly communicate all goals and expectations for the department

salad bar clerk2003-2012Metro Ontario Inc119 Osler Dr DundasGreat all Customers, take orders in person and over phone,help customers with order selectionsPrepare all merchandise in salad bar including trimming,preparing,pricing ,cookingMaintain tidy,hygienic conditions of salad bar area and backroom Verify the quality,calculation,and cleanliness of all product usedRelieve manager when required

Evening bookkeeper/ customer service1988-2003A &P CanadaDundasMonitor the work of cashier on a daily basis supervise the activities of the checkout stations on a constant basisPreform cashier/customer service duties during increased volume or cashier absenceGenerate and maintain account related reportsReconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediatelyManage bank deposit activities and make sure the cash is counted accurately at the end of each shiftIdentify and correct cash related errors

Call center/ Claims1999-2000Royal & Sunalliance InsuranceHamiltonProvide advice on making a claim and the processProcessing new claims Collecting accurate information and documentation to proceed with claimPost or attach information to claim fileProvide customer servicePay small claimsTransmit claims for payment or further investigationMaintain filesBuild good relationships with loss adjusters,forensic accountants ,appraisers,lawyers as well as other on the team

Internships Interior decoratorApril-June 2006Transitions for youthBurlingtonDesigned the interior of a health clinic, taking the vision of client to completionSourcing products Costing job,Managing sub contractorsDrafting layout of office

Education Insurance Institute of Canada-CIP 1996-2014Completed Courses-Essentials of loss adjusting- Principals of insurance -Insurance on property -Automobile insuranceMcMaster University Financial accounting - June2014Sheridan Institute -2007Interior Decoration Certificate program ( Houners)Excelling as a manager- Skill Path February 2016Union stewart training -Level 1 - november2010Building customer relationships - Royal & Sunalliance - June1999