linda swindling - ask outrageously
TRANSCRIPT
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Linda Swindling, JD, CSP
Mastering High-Stakes Negotiation
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#ASKOUTRAGEOUSLY#INBOUND16 TEDxSMU November 12
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ASK FIRST!
Powerful First Impression
Be a Potted Plant
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MANNERS MATTERAlmost 1/3 of people will turn you down if you are
inconsiderate or have bad manners.
Ask Outrageously Survey
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Blocks
What if I … Don’t use the right words?
Overwhelm or bug the person?Look stupid or embarrass myself?
Hear “NO”?
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When people say “no” to what I ask, it is usually because….
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People say “no” to me because they: 1.Lack all the information needed. About 75% feel more confident “when I know all the details or have done my research.”
2. The timing is wrong.
3. Don’t want to spend the money. Ask Outrageously Study
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People say “no” to me because they: 1.Lack all the information needed. About 75% feel more confident “when I know all the details or have done my research.”
2. The timing is wrong.
3. Don’t want to spend the money. Ask Outrageously Study
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1. Asking for something inappropriate.
2. Is someone I don’t like or respect.SECRETOnly 1 person in 20 (5%) knows this.Ask Outrageously Study
Approximately 1/3 of people will say no when:
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Ask Often. Live in the Question
High-Stakes?
Ledge Mentality“Beware”
Be Aware
If they are listening to you…you have SOMETHING they want!
RAI$E OR
PROMOTION
ATTENDEE RESOURCE
Text
Type in Message
To: 42828
ASK
Know Your
Next Best
Step
Ask First.Ask Often. Ask Outrageously.
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