line-of-business investments as a path to enterprise software revenue growth: insights from tbr’s...

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TBR T E C H N O L O G Y B U S IN E SS R E SE A R C H , IN C. Line-of-business Investments as a Path to Enterprise Software Revenue Growth Insights from TBR’s 4Q13 Software Vendor Benchmark Technology Business Research Quarterly Webinar Series April 1, 2014

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The enterprise software market continues to evolve as both IT and line-of-business customers look to software purchases for reinvention. Customers’ expectations are increasing, as they require the seamless integration of horizontal functions, such as HR, finance and accounting, and supply chain solutions from major providers such as Oracle, SAP and Microsoft. Additionally, database vendors continue to move closer to the application layer, with in-memory and cloud functionality creating the opportunity for “packaged” and readily consumable, data-driven solutions that create chances for broader business intelligence deployments. Rounding out the ecosystem, systems management vendors look to middleware and applications allies across the landscape to embed management and across the entire software stack to create high-value relationships with customers. Tuesday, April 1, 2014, Enterprise Software Senior Analyst Elizabeth Hedstrom Henlin shared her perspective on market-making buyer trends within the software ecosystem and provided webinar attendees with strategic projections around vendor and customer activity. She then field questions from the audience. Questions for discussion will included: 1. How are vendors adjusting portfolios and go-to-market approaches to increase growth and outreach to line-of-business buyers in 2014? 2. How are vendors reinventing core portfolios and value propositions to expand mobile access and delivery to grow revenue? 3. In which industries are vendors shifting spend to expand applications, technology and systems management portfolio traction for 2014? 4. How does opportunity and customer demand vary when viewed by line of business, portfolio and region? 5. Where are vendors shifting spend to counter erosion in maintenance-fueled profitability?

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Page 1: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

TECHNOLOGY BUSINESS RESEARCH, INC.

Line-of-business Investments as a Path to Enterprise Software Revenue Growth

Insights from TBR’s 4Q13 Software Vendor BenchmarkTechnology Business Research Quarterly Webinar Series

April 1, 2014

Page 2: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

2 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Insights from TBR’s 4Q13 Software Vendor Benchmark: Webinar Presenters

Elizabeth Hedstrom Henlin Senior Analyst, Software and Applications

Email: [email protected] Twitter: @EAHHTBR

Ramunas Svarcas Principal Analyst, Professional Services

Email: [email protected] Twitter: @rjsTBR

Page 3: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

3 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Insights from TBR’s 4Q13 Software Vendor Benchmark: Webinar Agenda

• Insights from TBR’s 4Q13 Software Vendor Benchmark

Current Market State

• Insights from TBR software market coverage:• Line-of-business (LOB) outreach• End-user experience• Solutions integration, streamlined

execution

2014 Market Outlook

Page 4: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

4 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Current State of the Software Market Landscape

Page 5: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

5 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Revenue and growth leaders are using portfolio integrations and relatively simple deployments as discussion points to accelerate sales

Insights from TBR’s 4Q13 Software Vendor Benchmark: Market Overview

High stakes for enterprise software vendors’ success in driving growth extends beyond revenue into reaching for historic profits

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

SLIPPING

LAGGARDS

LEADERS

IMPROVING

NOTE: SPHERE SIZE REFLECTS VOLUME OF REVENUE.

Page 6: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

6 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc. SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Vendors able to survive the market’s migration to cloud will pivot core offerings to suites to simplify purchasing and deployments for customers

Insights from TBR’s 4Q13 Software Vendor Benchmark: Key Trends

SLIPPING

LAGGARDS

LEADERS

IMPROVING

NOTE: SPHERE SIZE REFLECTS VOLUME OF REVENUE.

Software vendors are fueling license revenue growth by simplifying offerings to appeal to a wider range of buyers and expanding capabilities of targeted offerings such as BI

Page 7: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

7 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

INTUIT

MSFT

SAP

SYMANTECACTUATE

AUTODESK CA TECHNOLOGIES

CHECK POINTEMCCITRIX

COMMVAULT

COMPUWARE HP SW

INFORMATICA

IBMOPEN TEXT

ORACLE

RED HAT

SAGE

SOFTWARE AG

TIBCO

TOTVS

TREND MICRO

VMWARE

PROGRESS

ADOBE

-15.0%

-10.0%

-5.0%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

-20.0% -10.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0%Corp

orat

e Re

venu

e G

row

th

Corporate Operating MarginAverage Corporate Operating Margin = 19.8%

Average Corporate Revenue Growth Year-to-Year = 9.5%

4Q13 REVENUE GROWTH VS. OPERATING MARGIN

TBR

NETSUITE(-14.1%, 35.3%)

DELL ENTERPRISE SOFTWARE(-12.8%, 40.7%)

SALESFORCE(-9.1%, 37.2%)

TABLEAU(11.3%, 94.9%)

Relative year-to-year growth slowdowns emphasize vendors’ reliance on license sales and a resulting need to respond to cloud migration demand

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Insights from TBR’s 4Q13 Software Vendor Benchmark: Key Trends

Leading growth vendors including Informatica, VMware and Tableau are focusing on aligning core portfolios to high-growth partners and markets

NOTE: SPHERE SIZE REFLECTS VOLUME OF REVENUE.

SLIPPING

LAGGARDS

LEADERS

IMPROVING

Page 8: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

8 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

TBR Outlook for 2014:Software Vendor Analysis

Page 9: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

9 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Line-of-business (LOB) outreach: Simplified interaction with data and analytics solutions to address LOB criteria

End-user experience: Simplified user interfaces to engage both IT and line-of-business users

Solutions integration, streamlined execution: Streamlined solutions development and sales

Vendors must enhance partner networks and expand distribution to address the transition from sales of traditional software to cloud

Insights from TBR’s 4Q13 Software Business Quarterly Reports: Market Outlook

Software Vendor Outlook for CY14

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Page 10: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

10 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Balancing portfolio simplicity and functionality will stimulate adoption among LOB buyers and drive revenue growth across CY14

• SAP InfiniteInsight stands to expand the market visibility not only of SAP’s predictive analytics features, but also of SAP’s end-to-end business intelligence portfolio. TBR sees customers of SAP Lumira and SAP HANA positioned to benefit from SAP InfiniteInsight’s launch, as predictive and modeling functionality within SAP InfiniteInsight will increase the depth of insights generated by SAP HANA and visualized by SAP Lumira.

• HP’s HAVEn platform is a foundation of integrated solutions that can support HP Software’s ongoing product updates to help customers derive value from big data and analytics. HP’s converged infrastructure credibility, along with Vertica-led software strengths, position it to capture a leading position in analytics solutions by CY15.

Highlighted Case Studies — 4Q13 TBR Software Business Quarterly Vendor Reports

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Insights from TBR’s 4Q13 Software Business Quarterly Reports: Covered Vendor Highlights

Page 11: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

11 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Software Vendor Outlook for CY14

End-user experience: Simplified user interfaces to engage both IT and line-of-business users

Solutions integration, streamlined execution: Streamlined solutions development and sales

Line-of-business (LOB) outreach: Simplified interaction with data and analytics solutions to address LOB criteria

Vendors must enhance partner networks and expand distribution to address the transition from sales of traditional software to cloud

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Insights from TBR’s 4Q13 Software Business Quarterly Reports: Market Outlook

Page 12: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

12 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Intuitive user interfaces supplement mobile, social and analytics capabilities to sustain product adoption despite disruptive competitors

• In November Microsoft announced a new version of Dynamics CRM that includes features and functionality to meet the growing demand for mobile, social and marketing automation. With an improved user interface, Dynamics CRM 2013 integrates acquired social capabilities from Yammer and NetBreeze to give customers a social collaboration experience, while touch optimization makes Dynamics CRM more accessible to customers on any mobile device.

• Initiatives such as Project Neo, simplified search capabilities for data discovery and the formalization of a Watson business unit will simplify user interaction with complex analytics tools and help IBM Software’s message better resonate with LOBs.

Highlighted Case Studies — 4Q13 TBR Software Business Quarterly Vendor Coverage

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Insights from TBR’s 4Q13 Software Business Quarterly Reports: Covered Vendor Highlights

Page 13: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

13 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Software Vendor Outlook for CY14

End-user experience: Simplified user interfaces to engage both IT and line-of-business users

Solutions integration, streamlined execution: Streamlined solutions development and sales

Line-of-business (LOB) outreach: Simplified interaction with data and analytics solutions to address LOB criteria

Vendors must enhance partner networks and expand distribution to address the transition from sales of traditional software to cloud

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Insights from TBR’s 4Q13 Software Business Quarterly Reports: Market Outlook

Page 14: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

14 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Streamlined portfolio offerings simplify vendors’ engagement models for customers and partners

• Oracle’s ability to integrate its BI and big data portfolios will be paramount if the firm is to successfully defend and grow its customer base against competitors also investing in converged infrastructure solutions (notably HP) and those launching cloud-based Hadoop solutions (e.g., AWS Elastic MapReduce).

• As Dell begins a new chapter, monetizing assets within the software portfolio will be the company’s key focus, as acquisition activity and investment in new capabilities will likely be limited over the next year. Given the state of Dell’s portfolio, with acquired portfolios such as SonicWall, Kace and Wyse, the focus for the company will be rebranding and repacking these assets to align with market opportunities in areas such as mobility.

Highlighted Case Studies — 4Q13 TBR Software Business Quarterly Vendor Reports

SOURCE: TBR RESEARCH AND ESTIMATES; COMPANY DATA AND ESTIMATES

Insights from TBR’s 4Q13 Software Business Quarterly Reports: Covered Vendor Highlights

Page 15: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

15 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Projections

Page 16: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

16 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Enterprise software vendors will survive traditional market boundary erosion by tying core products to line-of-business value propositions

Customers seeking highly

integrated, specialized, end-to-end solutions

Vendors looking to survive via

divestitures, business model

reinvention, portfolio

growth and increased

sales

CY14 Buyers’ Market: Vendors are increasing integration of core competencies into cloud environments to sustain license sales and maintain profitability

Insights from TBR’s 4Q13 Software Vendor Benchmark: 2014 Market Projections

Page 17: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

17 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Questions?

Page 18: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

18 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Insights from TBR’s 4Q13 Software Vendor Benchmark: Contact Information

James McIlroy Vice President of SalesEmail: [email protected]: 603.929.1166

Twitter: @TBRincSlideShare: www.slideshare.net/TBR_Market_InsightYouTube: www.youtube.com/user/TBRIChannelLinkedIn: https://www.linkedin.com/company/technology-business-research

Elizabeth Hedstrom Henlin Senior Analyst, Software and Applications

Email: [email protected] Twitter: @EAHHTBR

Matt Healey Principal Analyst, Software and Applications

Email: [email protected] Twitter: @Mhealey_TBR

Christian Perry Principal Analyst, Data Center

Email: [email protected] Twitter: @ITwriter

Page 19: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

TBR

19 TBR Quarterly Webinar Series | 4.1.14 | www.tbri.com | ©2014 Technology Business Research Inc.

Syndicated Research Coverage by Vendor SegmentSoftware Vendor Reports(Software Business Quarterly)

Benchmarks and Market Landscapes(Benchmark XLS data is also available)

• CA Technologies• Dell Software*• HP Software• IBM Software• Microsoft Corp.• Oracle Corp.• Red Hat• SAP AG• SAS*• Symantec• VMware

• Software Vendor BenchmarkThe benchmark currently covers 29 firms, encompassing software license, maintenance and professional services revenue.

• Business Intelligence Software Vendor Benchmark*The benchmark includes BI business of select Software Business Quarterly vendors and additional pure-play firms (30 planned for CY4Q13).

TBR Software Practice Syndicated Coverage

*Semiannual publication; **Annual publication

SourceIT — IT Customer Segment ReportsInsight and in-depth study results on N. American and large enterprise budgeting, buyers and competitors across workloads

• SourceIT Banking & Financial Services**• SourceIT Healthcare**

• SourceIT Public Sector**• SourceIT Retail**• SourceIT Telecom**

Page 20: Line-of-business investments as a path to enterprise software revenue growth: Insights from TBR’s Software Vendor Benchmark

About Us

Technology Business Research, Inc. is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, professional services, telecom and enterprise network vendors, and operators.

Serving a global clientele, TBR provides timely and actionable market research and business intelligence in formats that are tailored to clients’ needs. Our analysts are available to further address client-specific issues or information needs on an inquiry or proprietary consulting basis.

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This report is based on information made available to the public by the vendor and other public sources. No representation is made that this information is accurate or complete. Technology Business Research will not be held liable or responsible for any decisions that are made based on this information. The information contained in this report and all other TBR products is not and should not be construed to be investment advice. TBR does not make any recommendations or provide any advice regarding the value, purchase, sale or retention of securities. This report is copyright-protected and supplied for the sole use of the recipient. Contact ©Technology Business Research, Inc. for permission to reproduce.