Leading a high performing team edoMidas HR Forum 23 November 2011

5A model of high performance

You

Aim Where are we

going?

Ability Can we do it?

Attitude Do we want

to?

Approach How do we go

about it?

Adaptability How can we

change?

2

0% 50% 100%

I have clear goals

I see how my job relates to the goals of the company

My manager understands what I do best

I get opportunities to develop

My manager is interested in my opinion

I get regular feedback

I get praise and acknowledgement

My manager leads by example

High performance

Average performance

edoHPM Ratings

3

Current trends in Europe

•  There was most room for improvement in the following areas: - Career development opportunities & training

- Encouragement to use talents - Greater clarity on goals (company and team) and why?

- Recognition and rewarding of contributions

- Regular specific feedback on performance

•  Managers were rated significantly more favourably than executives/leaders on trust (74% vs 51%)

Executive/leaders could most improve: Communicating honestly, trustworthiness, acting in alignment with company values/principles, linking work to larger company purpose

4

5A high performance interventions

Aim

Ability

A0tude

Approach

Adaptability

Vision, strategy, purpose Goal setting conversation

Strengths, development, delegation Development conversation

Emotional mgmt, positive feedback Motivational conversation

Values in action, discipline Critical conversation

Challenge, innovate, manage change Change conversation

5

Performance myths

•  Performance management = performance appraisal Performance management = day to day conversations

•  Practice makes perfect Only when playing to a strength

•  Intellect drives performance Emotions drive performance

•  Money is the greatest incentive People are motivated differently

•  We know where we are going 65% of employees unaware of business goals

•  Charismatic leaders are most successful Non charismatic more successful over long term

•  I know what’s going on You know what your people choose to tell you

6

Example: Practice makes perfect

•  Five weeks after conception - 1st brain cell

•  Eight weeks prior – three years - 100 billion x 10,000 synapses

•  Age 3 – 16 lose connections/pruning

•  Strong connections = strengths

•  Scope for high performance

Only when playing to a strength