linkmen conference september 2011, edinburgh aagbi future vision
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Linkmen conference September 2011, Edinburgh AAGBI future vision Karin Pappenheim , General Manager. Introduction – my background. 15 years as charity CEO and trustee Over 20 years’ leadership/management of health and social welfare charities - PowerPoint PPT PresentationTRANSCRIPT
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Linkmen conference September 2011, Edinburgh
AAGBI future vision
Karin Pappenheim, General Manager
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Introduction – my background• 15 years as charity CEO and trustee• Over 20 years’ leadership/management of health
and social welfare charities• Including UK Haemophilia Society, Terrence
Higgins Trust, Employment Opportunities for People with Disabilities, Alcohol Concern and UK FPA
• Current trustee of Woman’s Trust (domestic violence counselling)
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Vision for AAGBI • My role – advising and supporting trustees/directors
– leading and directing staff team
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Vision for AAGBI • Developing member services • AAGBI online • Building profile and influencing policy agenda• Expanding our programmes in UK and overseas• Organisation development • Future strategy
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Developing member services
Membership categoriesSnapshot of March 2011
Total: 10,403 Members
• Recruitment and retention: Linkmen are our representatives in the field – you helped us recruit 69 new members in August
– How can we communicate with you better?
– Could you do more to promote membership?
– How do you think we can improve our offer to members?
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AAGBI online• Internet allows us to reach out to far more than we
can through face to face• Website re-launched and plans to develop inter-
activity through forums, surveys• E learning and app development coming in 2012– Linkmen communications – new section on the
website– Could we do regular phone and online ‘virtual
meetings’ with you?
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New Linkmen section on website• Information for current linkman• About Linkman scheme• Within the ‘Information for current linkman’ we are
planning on having a resource section, where they could get information on the following: – Linkman Conference information– Reports from previous Linkman conferences– Linkman charter– Joining info for your trainees– Linkmen news
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Building profile and influencing policy agenda• Healthcare policy and issues affecting members – AAGBI
responsive and nimble • We are able to consult with members quickly through
online surveys (e.g. private practice, NHS pensions) • AAGBI’s marketing and communications capacity much
enhanced – specialist posts in staff team with expertise in website design, publications, marketing and PR
– Linkmen are our ‘eyes and ears’ in the field– We appreciate your feedback
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Building our programmes in UK and overseas • Education programmes being planned for 2012 in
response to evaluation • E learning major change • Wellbeing services – personal and professional • International work through IRC and supporting
Lifebox now independent charity• Bid to host 2020 World Congress of
Anaesthesiology in 2020
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Organisation development and future strategy
• Investment in skills/capacity building• Staff team has grown to 23 with expertise and skills
to support membership and deliver programmes• Investing in improving infrastructure – finance
systems, IT • 21 Portland Place – grade II listed building – how
can we make even better use of this resource for education, meetings, somewhere for members to visit?
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Linkmen – How can we support and involve you work more in our work?
– Linkmen are our ‘eyes and ears’ in the field We appreciate your feedback on ‘hot issues’
– How can we communicate with you better? – Could you do more to promote membership?– How do you think we can improve our offer to members? – Linkmen communications getting more via the website? – Could we hold also regular phone and online ‘virtual
meetings’ with you?– What other support would you appreciate from us?