REPUBLIC OF GHANA

DEPARTMENT OF URBAN ROADS

URBAN TRANSPORT PROJECT

Detailed Engineering Design, Procurement and Construction Supervision of Bus Type B Priority Routes and Infrastructure

on Accra CBD – Amasaman Corridor

FINAL REPORT

Prepared By Alice Addai-Yeboah

Sociologist

July 2014

RP513 V4

ABBREVIATED RESETTLEMENT ACTION PLAN (ARAP)

TABLE CONTENTS

List of tables..............................................................................................ivLIST OF FIGURES.....................................................................................ivACRONYMS................................................................................................vEXECUTIVE SUMMARY............................................................................vi1.0 INTRODUCTION..................................................................................12

1.1 BACKGROUND............................................................................................................12

1.2 DESCRIPTION OF THE ACCRA CBD – AMASAMAN CORRIDOR............................12

1.3 PREVIOUS SERVICES ON TYPE B............................................................................14

1.4 RESETTLEMENT ISSUES IDENTIFIED......................................................................14

1.5 OBJECTIVES OF THE ABBREVIATED RESETTLEMENT PLAN...............................14

1.6 SCOPE OF ARAP.........................................................................................................15

1.7 METHODOLOGY..........................................................................................................15

2.0 POLICY AND LEGAL FRAMEWORK.................................................172.1 POLICY..............................................................................................................................17

2.2 LEGAL FRAMEWORK..................................................................................................18

3.0 SOCIOECONOMIC SURVEY OF PROJECT CORRIDOR..................233.1 PROFILE OF MUNICIPLITIES AND COMMUNITIES WITHIN THE PROJECT CORRIDOR..............................................................................................................................23

3.2. BRIEF BACKGROUND OF PROJECT COMMUNITIES..................................................24

3.3 PROFILE OF OPERATORS WITHIN THE RIGHT OF WAY........................................25

3.4 ALTERNATIVE SITES..................................................................................................32

3.5 PROJECT IMPACTS....................................................................................................33

4.0 VALUATION PROCEDURES..............................................................364.1 ELIGIBILITY CRITERIA................................................................................................36

4.2 BASIS FOR ASSESSMENT OF SUPPLEMENTAL ASSISTANCE..............................37

4.3 ENTITLEMENT MATRIX...............................................................................................37

5.0 COMPENSATION AND OTHER ASSISTANCE..................................416.0 INSTITUTIONAL RESPONSIBILITY...................................................42

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6.1 MINISTRY OF ROADS AND HIGHWAYS....................................................................43

6.2 DEPARTMENT OF URBAN ROADS............................................................................43

6.3 MINISTRY OF LOCAL GOVERNMENT AND RURAL DEVELOPMENT.....................43

6.4 METROPOLITAN AND MUNICIPAL ASSEMBLIES.....................................................43

6.5 LAND VALUATION DIVISION OF LANDS COMMISSION...........................................44

6.6 THE ENVIRONMENTAL PROTECTION AGENCY (EPA)............................................44

6.7 UTILITY AGENCIES.....................................................................................................44

7.0 PUBLIC CONSULTATION...................................................................457.1 ISSUES / CONCERNS FROM CONSULTATIONS......................................................48

7.2 STAKEHOLDER / CONSULTATION PLAN..................................................................49

8.0 GRIEVANCE PROCEDURE................................................................508.1 GRIEVANCE PROCEDURES.......................................................................................50

9.0 MONITORING AND EVALUATION.....................................................529.1 INTERNAL MONITORING............................................................................................52

9.2 EXTERNAL MONITORING AND EVALUATION..........................................................52

9.3 ROLE OF THE WORLD BANK.....................................................................................52

9.4 FOLLOW-UP AFTER RESETTLEMENT......................................................................52

9.5 MONITORING INDICATORS........................................................................................53

9.6 Monitoring and implementation of RAP.............................................................................56

10.0 BUDGET AND FUNDING..............................................................5711.0 IMPLEMENTATION SCHEDULE...................................................60

11.1 DISCLOSURE OF ARAP..............................................................................................60

11.2 PROCESSING OF AND PAYMENT OF SUPPLEMMENTAL ASSISTANCE...............60

APPENDICES............................................................................................62APPENDIX ONE: PAP INVENTORY.......................................................................................63

APPENDIX TWO: MAJOR COMMUNITIES ALONG THE PROJECT CORRIDOR................70

APPENDIX THREE: SOCIOECONOMIC SURVEY TABLES AND FIGURES.......................74

APPENDIX FOUR: QUESTIONNAIRES AND FGD GUIDES.................................................86

APPENDIX FIVE: GRIEVANCE FORM...................................................................................90

APPENDIX SIX: GRIEVANCE CLOSE-OUT FORM...............................................................91

APPENDIX SEVEN: GALLERY OF PHOTOS OF CONSULTATIVE MEETINGS..................92

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LIST OF TABLES

Table 1: COMPARISON OF GHANAIAN LAWS WITH WORLD BANK POLICIES....................21Table 2: POPULATION OF PARTICIPATING ASSEMBLIES.....................................................24Table 3: PROJECT COMMUNITIES...........................................................................................24Table 4: AGE AND SEX DISTRIBUTION OF PAPS...................................................................28Table 5: ECONOMIC ACTIVITIES OF PAPS..............................................................................30Table 6: AVERAGE DAILY INCOME OF PAPS..........................................................................31Table 7: STRUCTURES AND DEVICES USED FOR SELLING.................................................32Table 8: ENTITLEMENT MATRIX...............................................................................................39Table 9: SUMMARY OF LOSSES AND SUPPLEMENTAL ASSISTANCE.................................41Table 10 INSTITUTIONAL CAPACITY ASSESSMENT...........................................................42Table 11: SUMMARY OF CONSULTATIONS.............................................................................46Table 12 CONSULTATION PLAN............................................................................................49Table 13: MONITORING INDICATORS......................................................................................53TABLE 14: TIME LINE FOR IMPLEMENTATION.......................................................................56TABLE 15: COST OF RESETTLEMENT PER ASSEMBLY........................................................57Table 16: IMPLEMENTATION SCHEDULE................................................................................60

LIST OF FIGURES

Figure 1: Information Services in action......................................................................................16Figure 2: Sensitization on-going..................................................................................................16Figure 3: Some hawkers at the Ofankor Bus Stop......................................................................26Figure 4: A table top operator at Abeka Junction........................................................................26Figure 5: A table and umbrella operator at the Tudu Terminal....................................................26Figure 6: A metal container on the ROW at the Tudu Terminal..................................................27Figure 7: Phone repairer using kiosk for his services at the Tudu terminal................................27Figure 8: Displayed Motorbikes on the Walkway at Caprice.......................................................27Figure 9: Vehicles displayed for sale on the ROW at Asoredanho..............................................27Figure 10: Highest Educational Level..........................................................................................29Figure 11: Meeting with Achimota Opinion Leaders....................................................................47Figure 12: Meeting with Circle-Odawna Transport Union............................................................47

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ACRONYMS

AFD AgenceFrancaise de DeveloppmentAMA Accra Metropolitan AssemblyARAP Abbreviated Resettlement PlanBRT Bus Rapid TransitCBD Central Business DistrictDUR Department of Urban RoadsECG Electricity Company of GhanaEPA Environmental Protection AgencyGAPTE Greater Accra Passenger Transport ExecutiveGC Grievance CommitteeGEFTF Global Environmental Facility Trust FundGOG Government of GhanaGSAP Ghana Sustainable Aid ProjectGWCL Ghana Water Company LimitedIDA INTERNATIONAL DEVELOPMENT ASSOCIATIONITP Integrated Transport PlannersJHS Junior High SchoolKNC Kwame Nkrumah CircleLVD Land Valuation DivisionMOFEP Ministry of Finance and Economic PlanningMRH Ministry of Roads and HighwaysNGO Non-Governmental OrganisationOP Operational PolicyPAP Project Affected PersonsROW Right-of-WayRPF Resettlement Policy FrameworkSCUTA Steering Committee on Urban Transportation in AccraSHS Senior High SchoolSPSS Statistical Package for Social ScientistsUTP Urban Transport ProjectWB World BankWVI World Vision International

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EXECUTIVE SUMMARY

Acting through the Ministry of Roads and Highways and its agency, the Department of Urban Roads, the Government of Ghana is implementing the Urban Transport Project (UTP) with support funding from the International Development Association (IDA), AgenceFrancaise de Developpment (AFD) and the Global Environmental Facility Trust Fund (GEFTF). The UTP is designed to improve mobility on some major road corridors by the implementation of a Bus Rapid Transit (BRT) system among others. Part of this project is a Type B project along the Amasaman- CBD corridor which will involve the construction of bus terminals, bus shelters and extension of existing bus stops as well as bus priority lanes and other infrastructure. The implementation of these activities will result in disruption and relocation of businesses and livelihoods at varying degrees which has resulted in the triggering of the World Bank’s safeguard policy OP4.12 on Involuntary Resettlement. An Abbreviated Resettlement Plan (ARAP) is therefore prepared and will be implemented to assist minimize adverse impact on persons whose properties/ livelihoods will be affected by the project.

Based on information gathered through reviews of secondary data and field information from consultative meetings and interviews, the ARAP highlights the policy and legal framework governing its preparation. It also includes data on project affected persons (PAPs), a description of the compensations and livelihood restoration measures to be implemented and procedures for ensuring affected persons receive their entitlements.

It also describes the consultation strategy adopted to engage with the affected people and the institutional framework for implementing the resettlement and livelihood restoration activities. In addition, the ARAP clarifies a grievance redress mechanism and a monitoring and evaluation framework with the accompanying implementation schedule and budget. These sections are summarised as follows:

Policy and Legal Framework

This ARAP has been prepared in accordance with the World Bank safeguards policy OP4.12 on Involuntary Resettlement and the 2006 Resettlement Policy Framework (RPF) of the Ministry of Roads and Highways both of which spell out ways of dealing with project affected persons (PAP).

Socioeconomic Survey

The project corridor falls under the jurisdiction of three main municipal assemblies in the Greater Accra Region i.e. Ga West, Ga East and Accra Metropolitan Assembly which

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has the largest share of the corridor. The BRT Type B project traverses about ten (10) communities. They include Amasaman, Pokuase, Fise, Ofankor, and Tantra Hill. The rest are Achimota, Alajo, Abeka, Tesano and Adabraka.

Business operators who display their wares in one location on a daily basis and are likely to lose their specific sites upon the implementation of the BRT Type B project. are considered as PAPs. A total of 119 PAPs falling in this category were identified and interviewed. Most of them (58.8%) are involved in food vending. This is followed by those engaged in the sale of second-hand clothing (13.4%) and dealers in phones and accessories (12.6%). Others sell herbal drugs, bibles and DVDs. The other associations such as the car and motor bike sellers have available spaces behind the walkways to relocate.

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An uncompleted building belonging to the Ga West Municipal Assembly is situated on the proposed site for bus terminal in Amasaman. There has however been a proposal by the Municipal Assembly to give out the structure to be used by the BRT project as an office in exchange for another one elsewhere. Negotiations between DUR and Ga West Municipal Assembly are on-going on where the property will be replaced.

Valuation Procedures

Eligibility is based on the category of losses suffered as at the cut-off date, which in the case of the BRT Type B is May 8th 2014, that is the end of a two-day sensitization programme on the corridor. Proof of eligibility is established by the presence of the affected person on the project site during the survey of project affected persons from 14-16 May 2014.

Supplemental assistance is recommended to cover cost to be incurred during the relocation of their business. Cost likely to be incurred during relocation include:-

Cost of removal and transporting structures (transport/lifting cost) and permission from new site owner to place structure;

Loss of mass concrete floors, paved frontage and other civil work improvements;

Loss of connection to Utilities (electricity) and reconnection cost; and

Loss or interruption to Business during the transition period of relocating;

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Institutional Responsibility

The section on Institutional Responsibility lists all the institutions that will be instrumental in the implementation of the ARAP. While DUR will have the overall oversight responsibility, other key players will be the Environmental Protection Agency, Land Valuation Division and the participating Assemblies. The institutions’ capacity assessment are analysed in Table ES 1 below

Table ES 1 INSTITUTIONAL CAPACITY ASSESSMENT

Agency Role Capacity to Implement Proposal for Capacity Enhancement

MRH Seek funding through Ministry of Finance and Economic Planning

Sufficient, has the personnel (Finance dept) to seek funding through MoFEP

None

DUR Directly responsible for the ARAP implementation

Sufficient, Has the Environmental unit to implement the ARAP

None

MLGRD Supervise the meetings of the three main Assemblies

Sufficient, Has adequate personnel to supervise meetings

None

MMAs Locate alternative sites and educate the public

Sufficient, Assembly members and unit committee members will inform and educate the public

None

LVD Identify, value and process compensations for affected properties

Sufficient, Has personnel to assist DUR to value and reference properties affected

None

EPA Will be involved in monitoring the ARAP

Sufficient, has full capacity to implement the project

None

Utility Services (ECG, GWCL, Mobile Phone Companies)

Disconnect and reconnect services during and after the project as the case may be.

Sufficient, has capacity to implement

None

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Public Consultation

A total of 17 consultative meetings were held with different groups (Metropolitan/Municipal Assemblies officials, Community leaders, Transport Unions) from the 26th of April 2014 to the 7th of May 2014.In addition to these meetings, two days of sensitization programmes were also held in which announcements were made to operators along the corridor about the Type B Project. Some concerns expressed are as follows

Stakeholders advised that there should be massive education about the BRT transport system to the public so as to promote cooperation that will help enjoy the full benefit of the project.

They emphasised that authorities must establish an auto repair centres to repair and maintain faulty buses in order to keep the smooth running of the buses.

There were also issues about which people should be made to run the system. Some were of the view that the existing private transport unions should be made to run the BRT services since any attempt by the government to run a transport company has not been successful. However some also think, in order to make it run effectively, Government should run it, as private unions think first about profit than the passengers.

They advised that the sheds to be provided at the various bus stops should be big enough and user friendly to accommodate waiting passengers. To enhance this, they suggested that the Assemblies must strengthen security by providing task force at major bus stops to prevent crime.

Others expressed concern about the tendency of restrictions being placed on the “trotro” buses not to load at certain bus stops which will also affect their sales

Consultation Strategy

In order to guide stakeholder participation in the full implementation of the ARAP, an engagement or consultation plan has been structured to hold meetings with PAPs, Associations, Metropolitan/Municipal Assemblies and Community Leaders on issues such as project implementation period; the start of project; alternative sites available; Likely difficulties to be uncounted during relocation; time of compensation in relation to start of civil works etc.

Grievance Redress Procedure

The objective of the Grievance Redress Procedure is to address and resolve grievances or complaints from affected persons promptly, fairly, and in a manner that is, to the

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extent possible, acceptable to all parties. The grievances most likely to occur during the implementation of the ARAP may include the disruption of business activities resulting in the loss of income and delays in receiving disturbance allowance due to discrepancy.

Each participating Assembly shall put together a 5-member Grievance Committee (GC) with representation as follows:

1. Two PAPs2. One Assembly member/Community leader3. One NGO representative4. One member - Social Services Committee to chair

Monitoring and Evaluation

The Environmental and Social Unit of DUR will coordinate and monitor the implementation process and report to the DUR and the World Bank. Both internal and external monitoring will be undertaken.

The objectives of the Monitoring program are to ascertain that the principles and the specific requirements of the ARAP are fully implemented.

Budget and Funding

The total estimated budget for the resettlement is FORTY THREE THOUSAND TWO HUNDRED AND FIFTY-SEVEN GHANA CEDIS (GHC43, 257.00). This amount includes 10 per cent increase for any contingency. The funding is from GOG through Ministry of Finance and Economic Planning.

The analysis of the assessment provides totals presented in the ARAP: Seventy-five table-top operators will receive a total of GHC24, 093.30. This is the largest group. Together with the rest, a total of GHC 39,324.60 will be paid as supplemental assistance to PAPs. This estimate takes care of the number of PAPs under each Assembly’s jurisdiction and their individual entitlement as presented in the report. The breakdown for each participating assembly is as follows:

Ga West Municipal Assembly ……………………..GHC 24,813 Ga East Municipal Assembly ………………………GHC 450.4 Accra Metropolitan Assembly ………… …………..GHC 17,994

Implementation Schedule

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The implementation of the ARAP will begin with approval by the World Bank, disclosure in both electronic and hard copies and at a dissemination meeting. This will be followed by the formation of grievance committees and the payment of supplemental assistance.

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1.0 INTRODUCTION

1.1 BACKGROUND1. The Government of Ghana has received funding from the International Development Association(IDA), Agence Francaise de Developpment (AFD) and the Global Environmental Facility Trust Fund(GEFTF) for the implementation of the Urban Transport Project (UTP).The Ministry of Roads and Highways (MRH) through its agency; the Department of Urban Roads (DUR) is implementing the project. The objective of the Urban Transport Project is to improve mobility on some major road corridors through a combination of traffic measures, management improvements, regulation of urban passenger transport, implementation of a Bus Rapid Transit(BRT) system as well as to promote a shift to more environmentally sustainable transport modes and reduce transport related greenhouse emissions.

2. To facilitate the implementation of the Bus Rapid Transit (BRT) system, the participating Assemblies have passed the Urban Passenger Transport By-law to regulate the operations of passenger transportation. Under the By-law, two main types of permits are required for the provision of passenger transportation services. Type A Permit and Type B Permit. A Type B operator is required to comply with published standards of service and operational capability. A major component of the UTP is a pilot Type B Bus route along the Accra Central Business District to Amasaman Corridor which is the focus of this report.-

1.2 DESCRIPTION OF THE ACCRA CBD – AMASAMAN CORRIDOR

3.The Tudu Road – Amasaman Type B corridor starts from Tudu Road in Accra and moves northwards on Kojo Thompson Road and passes through the Kwame Nkrumah Circle via Akasanoma Road. It continues on Nsawam Road through Achimota and Ofankor to Amasaman, terminating at a terminal close to the Ga West Municipal Assembly office. The return journey uses the Nsawam Road from Amasaman to Kwame Nkrumah Circle but continues the south bound journey using the Kwame Nkrumah Avenue and then turning left and terminating on Tudu Road.

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4.Three Type B routes are proposed and briefly described as follows:

i. Tudu Road to Amasaman:A bus terminal is proposed to be constructed at the Tudu Road where the Outbound service starts. It then operates in mixed traffic northbound on Kojo Thompson Road (northbound) through Kwame Nkrumah Circle (KNC). Bus Priority measures are proposed between KNC and Apenkwa Interchange. The route proceeds using the highway lanes up to Ofankor before reverting to mixed traffic operations up to the the Amasaman Terminal. The Inbound service follows the reverse alignment for the outbound service but uses the Kwame Nkrumah Avenue between KNC to the Tudu Road Terminal. A bus priority lane is provided between North Liberia Road and Tudu Road.

ii. Tudu Road to Ofankor: The Outbound service starts from the Tudu Road Terminal and follows the same corridor as the Amasaman Service up to Achimota. The service then uses the service road between Achimota and Ofankor, where the service terminates at an on-street terminal on the southbound service road. The Inbound service uses the service road between Ofankor and Achimota. Thereafter, it follows the same corridor as the Amasaman Service.

iii. Tudu Road to Achimota Terminal: The Outbound service starts from the Tudu Road Terminal and follows the same corridor as the Amasaman Service up to Achimota, where it turns right unto the Achimota Road to the Achimota Bus Terminal. The Inbound service starts from the Achimota Terminals and joins the Nsawam Road at the Achimota Terminal and continues on the same corridor as the Amasaman Service.

5. The following institutional structures are therefore important in the provision of these services:

i. Steering Committee on Urban Transportation in Accra (SCUTA): This is made up of the Chief Executives of the Assemblies in Accra and has the overall mandate to operationalize all the elements required to launch the Type B operations.

ii. Greater Accra Passenger Transport Executive (GAPTE): This has been proposed as the technical wing of SCUTA with the responsibility for network planning, operational design, contracting of operational services, monitoring and evaluation. A Pre-GAPTE unit is currently in operation, supported by the UTP.

iii. The Department of Urban Roads (DUR): DUR provides technical support to SCUTA for the provision and maintenance of the bus priority routes and related

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infrastructure. They will be directly responsible for these services and the intended works that will emerge.

1.3 PREVIOUS SERVICES ON TYPE B6. Various consultancy services have been undertaken as a predecessor of the services required for this assignment. These have all culminated in one final review currently on-going: Consultancy Services for Urban Transport Project Design Review: Business Case, Bus Priority Measures and Bus Infrastructure on Amasaman-CMB and Adenta-Tema Station Corridors – being undertaken by Integrated Transport Planners (ITP) on behalf of Pre-GAPTE. This ARAP assignment was based on a recommendation by a World Bank representative after a site visit to the project corridor.

1.4 RESETTLEMENT ISSUES IDENTIFIED7. An initial assessment undertaken to identify project components that might trigger resettlement issues pointed to the following:

Construction of the proposed bus priority lanes and the associated drainage structures and walkways.

Construction of the proposed roundabout/signalized intersection at Amasaman, proposed for the intersection between the Nsawam Road and the Amasaman Depot

Construction of the proposed bus infrastructure, including terminals, bus shelters and extensions to existing bus stops.

8. A preliminary safeguards inspection mission undertaken in January 2014 confirmed that though the entire works along the corridor was not expected to involve land acquisition however, a number of street traders found along the proposed terminal at Tudu and some vehicles displayed for sale at the church of Christ bus stop were likely to have their businesses disrupted temporary and face possible relocation to other sites. This led to the conclusion that World Bank Policy OP 4.12 is likely to be triggered by the Type B project and the recommendation for the Client to prepare an Abbreviated Resettlement Plan (ARAP).

1.5 OBJECTIVES OF THE ABBREVIATED RESETTLEMENT PLAN

9. The specific objectives of the Abbreviated Resettlement Plan (ARAP) are to:

1. Identify and analyse the impact of the Type B project on persons who are trading or operating livelihoods within the project corridor

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2. Identify and describe their losses due to the implementation of the project3. Propose and implement measures to mitigate adverse impacts related to the

BRT Type B project4. Define and to deliver entitlement to project affected persons5. Support livelihood restoration in accordance with WB policy OP 4.12 on

Involuntary Resettlement and6. Maximize the involvement of PAPs in all stages of implementation

1.6 SCOPE OF ARAP10. The ARAP includes data on project affected persons (PAPs), a description of the compensations and livelihood restoration measures to be implemented and procedures for ensuring affected persons receive their entitlements. It also describes the consultation strategy adopted to engage with the affected people and the institutional framework for implementing the resettlement and livelihood restoration activities. The ARAP also clarifies a grievance redress mechanism and a monitoring and evaluation framework with accompanying work plan and budget for the overall implementation.

1.7 METHODOLOGY11. The ARAP is based on information gathered through the following exercises:

Review of project background documents and previous studies

A number of project background documents have been reviewed to provide background information on the project. These include:

Bus Priority Design and Infrastructure Report, December 2013 Survey Report and Problem Identification, November 2013 Detailed Design, Procurement and Construction Supervision of Bus Type B

Priority Routes and Infrastructure on Accra CBD-Amasaman Corridor: Inception Report

Field Study

The field study combined the use of observation, interviews, consultations and sensitization both to provide information and to receive feedback from operators in the project location, communities and Municipal Assemblies.

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Observation: This was used mainly on hawkers who were seen moving from place to place selling their wares

Interviews: A Semi-structured questionnaire was administered to stationary sellers at or close to the bus stops and the proposed terminal sites

Consultations: These were held with Municipal Assemblies which have jurisdiction for the corridor, Communities along the route, and identifiable groups who are considered to be key in the transport sector.

Sensitization: The Information Services Department of the Ga West Municipal Assembly was engaged to make announcements of the impending BRT Type B project to the operators in the right-of-way.

Figure 1: Information Services in action Figure 2: Sensitization on-going

Data Processing and Reporting:

Interview data was processed using computer software: Statistical Package for Social Scientists, tables generated and interpreted, while information from consultations was summarised and inferences drawn from it.

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2.0 POLICY AND LEGAL FRAMEWORK

2.1 POLICY

12. This Abbreviated Resettlement Action Plan (ARAP) has been prepared in accordance with the World Bank safeguards policy OP4.12 on Involuntary Resettlement and the 2006 Resettlement Policy Framework (RPF) of the Ministry of Roads and Highways.

13. The World Bank’s policy on involuntary resettlement has been applied under the Type B project to cover all persons that may be displaced from land or productive resources and which results in relocation or the loss of income source or means of livelihood.

14. The WB policy OP 4.12 requires that persons occupying the land but have no legal title to it are provided resettlement assistance in lieu of compensation for the land they occupy, and other assistance, as necessary, to achieve the objectives set out in the policy, if they occupy the project area prior to a cut-off date established by the borrower and acceptable to the Bank. The policy further requires that all other persons affected by the project are provided compensation for the loss assets other than land.

15. The Bank requires the preparation of a resettlement policy framework to guide the project where specific sites are not known. As sub-project are selected, screened and identified to involve involuntary resettlement, a site specific Abbreviated Resettlement Action Plans (ARAPs) or RAPs for each sub-project are prepared. The RPF defines the principle and procedures for resettlement operations: land acquisition; valuation; compensation and reporting in accordance with national and Bank safeguard policies related to involuntary resettlement; (OP4. 12). This project requires the preparation of an Abbreviated Resettlement Action Plan (ARAP) since the sub-projects sites are known and the number of persons to be displaced is less than 200.

16.These documents emphasize that the involuntary taking of land for the implementation of a project resulting in the displacement of persons should be avoided where feasible, or minimized, after exploring all viable alternative project designs including consideration of environmental assessment policies, natural habitats and the need to safeguard cultural property and the identity of indigenous peoples under the Environmental Protection Agency (EPA) laws and regulations and any other laws relating to the social displacement and settlement of persons or groups of persons.

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2.2 LEGAL FRAMEWORK17. The legal system provides procedures for compensation payment, land acquisition and mechanisms for grievance redress in terms of alternative dispute adjudication procedures and the law courts. The ARAP outlines the applicable laws for redress. The displaced persons will be afforded the opportunity to participate in the preparation of the ARAP to minimize any potential disputes.

18. The ARAP is formulated based on several legislative instruments of Ghana. These laws grant power to the President of the Republic and the district assemblies to acquire land for the purposes deemed to be in the interest of the people, subject to laid down procedures for payment of necessary compensation. The laws among others are as follows;

i. The Constitution of the Republic of Ghana, 1992ii. State Lands Actiii. The farm Lands (Protection) Act 1962, Act 107iv. Administration of Lands Act, 1962, Act 123v. Conveyancing Decree, 1973, NRCD 175vi. Local Government Act, 1993, Act 462vii. State Proceedings Act, 1998, Act 555

Constitution of the Republic Of Ghana

19. The Constitution of the Republic of Ghana (1992) upholds the principle of private ownership of lands. Adequate safeguards from deprivation of private property rights have been provided for, in the 1992 Constitution. Even the state’s inherent powers to compulsorily taking possession of or acquiring private property rights have been reconsidered and somewhat controlled. Article 20 of the constitution prescribes that under no circumstance should private properties be compulsorily taken unless there are weighty and justifiable grounds for such acquisition, which invariably must be in the public interest. It is expressly provided in 20 (Section 1(a) and Section1 (b)) that “No property of any description or interest or right over any property shall be compulsorily taken possession of or acquired by the state unless:

(i) The taking of possession or acquisition is necessary in the interest of defense, public safety, public morality, public health, town and country planning or development or utilization of property in such a manner as to promote public benefit and (ii) the necessity for the acquisition is clearly stated and is such as to provide reasonable

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justification for causing any hardship that may result to any person who has an interest in or right over the property.”

20 Section 2 (a) notes that sufficient provision must be made for the prompt payment of fair and adequate compensation and Section 2 (b) indicates that aggrieved persons must have right of access to the High court for redress. Article 20 (2) expressly stipulates that where the compulsory acquisition involves the displacement of any inhabitants, the state shall resettle them on suitable alternative site having regard to their Socio-cultural values and economic well-being.

The State Lands Act 1960 (Act 125 as Amended)

21 This is the principal Law under which private lands could be compulsorily acquired. The Law empowers the President to acquire any land for the public benefit. The Act and its Regulation that is State Lands Regulation 1962 LI 230 details out the mechanism and procedure for compulsorily acquiring lands. It is a mandatory requirement that a copy of the instrument of acquisition be served on any person having an interest in or possession such lands or be affixed at a convenient place on the land and be published thrice in a newspaper circulating in the district where the land is situate.

22 The Act emphasizes the payment of compensation to the victim of acquisition made under the Act. The basis of the said Compensation should be either the market value or Replacement value. Costs of disturbance and incidental expenses or other damage suffered are to be considered in the award of compensation.

Lands Statutory Wayleaves Act 1963 Act 186

23 The Lands statutory Wayleaves Act 1963, Act 186 was enacted to facilitate the entry on any land for the purposes of construction, installation and maintenance of public utility work and creation of right of ways and other similar right for such works.

24 Works for which right of way may be created are “highways or works for purposes of, or in connection with any public utility works”. Highways have been defined in the Act as “any road, street, path, pavement, or square and includes any bridge, or any other structure associated therewith”.

25 The Act and its accompanying Regulation, the Lands Statutory Wayleave Regulation 1964 (LI334) provides the modalities and procedures for the acquisition of

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the Statutory right of ways. Thus the mechanism for entry for survey works and construction has been spelt out in details. The owner/occupier is required to be given formal notification at least one week, about the intent to enter, and at least 24 hours prior to actual entry. In assessing compensation to be paid consideration must be given to the increases of land values as a result of the installation or construction of works. A right of appeal by an aggrieved person is also provided for.

Administration of Lands Act 1962 Act 123

26 Act 123 of 1962 was enacted to facilitate the management and administration of stool lands (and other lands). The Act empowers the Minister responsible for the lands to manage stool lands in accordance with the provision of the law. The entitlements are however to be assessed by giving due consideration to the values of the land (and other losses suffered) and the benefits to be derived by the people in the area (by way of the use to which the state is going to put the land).

The Ghana Land Policy 1999

27 The Government of Ghana in 1999 put together the above policy to serve as a broad framework and policy guidelines aimed at enhancing land management systems, land use, conservation of land resource and enhancing environmental quality. All these are intended to ensure coordinated and orderly use of land, a vital resource, by present and future generations. Ultimately the policy seeks to give protection to proprietary rights and promote the concept of prompt payment of adequate and fair compensation for compulsorily acquired lands and also create the enabling environment for community participation in sustained land management.

Local Government Act 462, 1994

28 The Local Government Act 462, 1994 enjoins the District Assemblies to be responsible for the development, improvement and maintenance of human settlements and environment in the district and local levels. The Assemblies will therefore be responsible for the management and maintenance of the roads within their respective jurisdiction.

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COMPARISON OF GHANAIAN LAW AND THE WORLD BANK OP 4.12

29. World Bank Operational Policy OP 4.12 on Involuntary Resettlement requires that explicit and adequate provision be made for project affected persons who are either displaced physically or economically or suffer other losses, to ensure that they are not worse off as a result of World Bank financed projects. Livelihoods of persons to be affected must be preserved, but in cases this is inevitable, minimal displacement should occur. In instances where displacement is unavoidable, compensation should be paid to PAPs to help them to restore their social, economic and environmental livelihoods.

30.The Ghana statutes makes provision for compensations to be paid to only persons who have suffered any loss and can produce any form of title that is legal in the form of deeds, leaseholds, or legally binding tenancy agreement to the land in question. However the Operational Policy expects all forms of losses without exception to be catered for.

31.Under the Ghanaian statute, it is the preserve of the minister to assess loss due to works done but World Bank OP 4.12, advocates the involvement of project affected persons through for instance surveys etc to ensure that the project enjoys the full support of the Bank and affected persons.

32. The Operational Policy advises that the project affected persons be assisted during their transition period in the resettlement site and efforts made to restore their livelihoods whereas the Ghana laws are silent on that. Table 1 highlights some comparison between the Ghanaian Laws and the World Bank policy. To operate within the directives of the Bank, the ARAP has been developed in line with OP 4.12 with the involvement of the affected persons through consultations and compensation to be paid for disturbance and restoration of livelihood. In view of this, PAPs were involved in ascertaining their income levels and the cost of transportation required in order to determine the amount of compensation due them.

Table 1: COMPARISON OF GHANAIAN LAWS WITH WORLD BANK POLICIES

TOPIC GHANAIAN LAWS WORLD BANK REQUIREMENTS

Timing of Compensation Payment

Prompt Prior to displacement and relocation

Calculation of Fair and adequate Full replacement cost

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CompensationSquatters No provision, they are

deemed not to be eligibleAre to be provided transitional allowance

Resettlement In situation where inhabitants have to be displaced, the state is to resettle all on “suitable land with due regards for their economic well-being and social and cultural values”

Affected persons who are Physically displaced are to be provided with residential housing, housing sites, or as required, agricultural sites…at least equivalent to old site. Preference to be given to land-based resettlement for displaced persons whose livelihoods are land-based.

Resettlement Assistance No specific provision to additional assistance and monitoring

Affected persons are to be offered support after displacement, for a transitional period

Information and Consultation

The owner/tenants must be formally notified at least a week in advance of the intent to enter, and be given at least 24 hours’ notice before actual entry.

Displaced persons and their communities are provided timely and relevant information, consulted on resettlement options, and offered the opportunity to participate in planning, implementation and monitoring of resettlement

Grievances Formal and informal mechanisms and formal access to court of law

Appropriate and accessible grievance mechanisms to be established

33. Wherever there is a conflict or silence of the law or policy, most favourable option or alternative to the displaced person should be applicable under this policy. Where such an action is likely to contravene the existing statutory laws, the project will take such steps as are legally necessary to ensure that displaced persons are not unduly disadvantaged.

22

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3.0 SOCIOECONOMIC SURVEY OF PROJECT CORRIDOR

3.1 PROFILE OF MUNICIPLITIES AND COMMUNITIES WITHIN THE PROJECT CORRIDOR34. The project corridor falls under the jurisdiction of three main municipal assemblies in the Greater Accra Region i.e. Ga West, Ga East and Accra Metropolitan Assembly which has the largest share of the corridor.

Ga West Municipal Assembly

35. The Ga West Municipal Assembly can be seen as the gateway to Accra on the Kumasi Accra route. It has a population of 262, 742 comprising of 49 percent male and 51 percent female with a projected growth rate of 3.4 %. Agriculture, industry and commerce are the three main economic sectors in the municipality.

Ga East Municipal Assembly

36. The Ga East Municipal Assembly has its capital as Abokobi. Also it has a total population of about 259,668 (made up of 49% male and 51% female) as recorded by the 2010 population census. 82% of the municipality’s population makes up the urban/peri – urban population with the remaining 18% residing in the rural portion toward the Akwapim Hills. The municipality can therefore be described as urban.

There are four main economic activities in the municipality which are commerce, agriculture, service and industry.

Accra Metropolitan Assembly

37. The 2010 Population and Housing census estimated the population of AMA as approximately 1.8 million. In addition to this figure it is estimated that on daily basis there is an influx population of 1 million to the city for various socioeconomic activities. The AMA has almost 42% of the total population of the Greater Accra Region with a population density of 112 per kilometre square.

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Table 2: POPULATION OF PARTICIPATING ASSEMBLIES

Assembly Total population Male Female Ga West (Amasaman)

262,742 128,727(49%) 134,015(51%)

Ga east (Abokobi) 259,668 127,258(49%) 132,410(51%)AMA(Accra) 1,848,614 887,673(48%) 960,941(52%)

3.2. BRIEF BACKGROUND OF PROJECT COMMUNITIES

38.bThe BRT Type B project traverses about ten (10) communities. They include Amasaman, Pokuase, Fise, Ofankor, and Tantra Hill. The rest are Achimota, Alajo, Abeka, Tesano and Adabraka. Six of these have traditional authority in place made up of a chief and his elders. The towns have populations varying from 5,000 to 20,000. Economic activities of most men and women in the community are trading, artisanship and driving. Most of the people are self-employed. There are many office workers e.g. civil servants, teachers and other professional workers in the larger communities such as Achimota.

39. Several NGOs and other associations work in the communities. Specifically, the World Vision International (WVI) works in Amasaman and Women’s Trust and Ghana Sustainable Aid Project (GSAP) work in Pokuase. These work in health and education. Besides these, a host of other keep-fit clubs, residents associations and welfare societies are found in all communities offering sanitation services and financial support to members. Each community has two or more bus stops, both north-bound and south-bound as shown in the table below.

Table 3: PROJECT COMMUNITIES

Direction Municipal/Metropolitan Community Bus stop /Terminal name

North Bound

AMA

Adabraka Tudu Terminal, Poly junction, Mr. Biggs, Asoredanho

Adaman Abeka JunctionTesano Tesano bus stopAchimota Achimota old station, Achimota

overhead, Neoplan

Ga EastAchimota ABC junction, Mile 7, St. John’s, Tantra

HillsOfankor Taifa junction

Ga West

Ofankor Ofankor bus stop, John TeyePokuase ACP junction, Pokuase junction, FestusFise Fise Junction

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Amasaman Amasaman bus stop

South Bound

Ga West

Amasaman Amasaman terminalFise Fise bus stopPokuase Festus, Pokuase junction, ACP junctionOfankor John Teye, Ofankor terminal, Taifa

junctionAchimota Tantra, St. John’s, Mile 7 ABC

Ga East No Bus Stops

AMA

Achimota Neoplan, Achimota overhead, Achimota old station

Tesano Tesano bus stopAbeka Abeka junctionAdabraka Caprice, Asoredanho, Adabraka market,

Roxy

3.3 PROFILE OF OPERATORS WITHIN THE RIGHT OF WAY

40. A close observation of the various project sites i.e. bus stops, proposed terminals and depot reveal encroachment by several categories of traders made up of hawkers/mobile sellers and stationary sellers as well as vehicle, motorbike and bicycle displays and taxis waiting for passengers. These categories are briefly described below:

a. Hawkers/mobile sellers41. Hawkers are persons who carry products for sale on their bodies or push products on trollies, wheel burrows etc. moving from place to place selling as shown in the pictures below. Observation on site revealed about 163 of these traders. The project will not affect the livelihoods of these mobile traders as they will give way to the project while still plying their trade.

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Figure 3: Some hawkers at the Ofankor Bus Stop

b. Stationary sellers42. These operators vary widely depending on products and what is used for the display of items. Stationary operators are regularly at one location displaying items on/under or in glass cases; table-tops; wooden shelves; umbrellas on tables; mats/bare floor; lotto kiosks/kiosks; metal containers with concrete base; and wooden shed.

Figure 4: A table top operator at Abeka Junction Figure 5: A table and umbrella operator at the Tudu Terminal

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Figure 6: A metal container on the ROW at the Tudu Terminal

Figure 7: Phone repairer using kiosk for his services at the Tudu terminal

c. Vehicle displays43. A few vehicle, motor and bicycle dealerships have displayed some of their products on walkways as shown in the pictures below.

Figure 8: Displayed Motorbikes on the Walkway at Caprice

Figure 9: Vehicles displayed for sale on the ROW at Asoredanho

d. Taxis ranks44. Two taxis ranks were using the Bus stops and the walkway near the bus stop to park and wait for passengers.

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e. Two Storey Sandcrete Structure at Amasaman45. There is a two-storey Sandcrete building under construction by the Ga West Municipal Assembly at the proposed Amasaman terminal. There has been a proposal by the Municipal Assembly to give out the structure to be used by the BRT project as its office in exchange of another one elsewhere. Negotiations between DUR and Ga West Municipal Assembly are on-going on where the new property will be replaced.

46 Analysis of data taken from all stationary operators on the proposed terminals and bus stops reveal the trends described below. These operators display their wares in one location on a daily basis and are likely to lose their specific sites upon the implementation of the BRT Type B project and are therefore considered as project affected persons (PAPs). A total of 119 PAPs were identified and interviewed. The other associations such as the car and motor bike sellers have available space behind the walkways to relocate and will not be entitled to compensation.

3.3.1 Age and Sex Distribution

47. As expected, females exceed males as operators on the project corridor with 62.2 percent and 37.8 percent respectively. The majority of respondents (94.1%) were within the active age of 20 to 50 years.

Table 4: AGE AND SEX DISTRIBUTION OF PAPS

Age Male Female TotalFreq % Freq % Freq %

Below 20 yrs

2 1.7 4 3.4 6 5.0

20 - 30 yrs 28 23.5 21 17.6 49 41.231 - 40 yrs 7 5.9 22 18.5 29 24.441 - 50 yrs 5 4.2 17 14.3 22 18.561 - 70 yrs 1 0.8 2 1.7 3 2.551 - 60 yrs 2 1.7 7 5.9 9 7.6Above 70 yrs

    1 0.8 1 0.8

Total 45 37.8 74 62.2 119 100

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3.3.2 Education

48.The highest education attained by most men and women working on the corridor is Junior High School (JHS) (51.2%) followed by Senior High School (SHS) level (26%). About 12.6 per cent of females and 1.7 per cent of male have no education at all. On the whole, the level of education of the PAPs is generally considered low.

None Primary JHS/MSCL SHS/Sec Tech/Voc/Comm

University0.0

10.0

20.0

30.0

40.0

50.0

60.0

1 2 3 4 5 61.68067226890756

19.32773109243715.12605042016810.840336134453782

0.840336134453782

1 2

34

5 612.63.4

31.9

10.93.4

Highest Educational Level of PAPs

Female Male

Educational Level

Perc

enta

ge o

f PAP

s

Figure 10: Highest Educational Level

3.3.3 Nationality, Ethnicity and Religion

49. The vast majority of the respondents (96.6%) are Ghanaians and the few non-Ghanaians (3.4%) are from Nigeria. The Ghanaians are mostly Akans (59.1%), Eves (24.3%) and Ga-Adangmes (9.6%). The remaining 7% are from northern Ghana. Again the majority of respondents (89.9%) are Christians and 8.4 per cent are Moslems.

3.3.4 Marital Status and Household size

50. Many respondents are married (44.5%), while another large percentage (40.3%) is single or never married. The divorced, Separated and Widowed constitute only 8.4 per cent, and those in consensual unions make up 5.9 per cent of the respondents. Majority of respondents (83.2%) have household sizes of between 1 and 6.

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3.3.5 Economic Activities

51. Most of the operators on the project corridor have none other economic activity than what they do on the corridor. Most of them (58.8%) are involved in food vending. This is followed by those engaged in the sale of second-hand clothing (13.4%) and dealers in phones and accessories (12.6%). Others sell herbal drugs, bibles and DVDs.

Table 5: ECONOMIC ACTIVITIES OF PAPS

Activity Male Female TotalFreq % Freq % Freq %

Food vending 1 0.8 28 23.5 29 24.4Trading in foodstuffs     11 9.2 11 9.2Trading in Phone and phone accessories

11 9.2 4 3.4 15 12.6

Trading in second hand clothes and shoes

7 5.9 9 7.6 16 13.4

Provisions, fruits, credits cards and pure water

11 9.2 16 13.4 27 22.7

Cobbler 1 0.8     1 0.8Exchange money (coins) 1 0.8     1 0.8Fan milk seller 3 2.5     3 2.5Lotto vender 2 1.7     2 1.7Manicure and pedicure     1 0.8 1 0.8Sell herbal drugs 3 2.5     3 2.5Sells Bibles     1 0.8 1 0.8Sells DVDs 2 1.7     2 1.7Sells watches, spectacles, electronic appliances

4 3.4 3 2.5 7 5.9

Total 46 38.7 73 61.3 119 100

52.The analysis of length of operation at the site show that trading at the project location is a growing phenomenon, as 20.3 per cent of respondents have been at the site for less than one year. About one third (31.9%) have been on site for one to three years and 35.3 per cent have been plying their trade on site for four to nine years. The rest have been operating in the area for 10 to 30 years.

3.3.6 Average Incomes

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53. Table 6 below presents the average daily income of the operators in the right-of way and shows that about 51 persons earn up to GHC20.00 day,28 persons earn between GHC 21.00 and GHC50.00 and 18 earn above GHC50.00 per day.

Table 6: AVERAGE DAILY INCOME OF PAPS

Amount (GH¢)

Male Female TotalFreq % Freq % Freq %

1 - 5 4 3.4 7 5.9 11 9.26 - 10 5 4.2 14 11.8 19 16.011 - 15 3 2.5 3 2.5 6 5.016 - 20 7 5.9 8 6.7 15 12.621 - 25 1 0.8 1 0.8 2 1.726 - 30 3 2.5 8 6.7 11 9.236 - 40 2 1.7 5 4.2 7 5.941 - 45 1 0.8 2 1.7 3 2.546 - 50 2 1.7 3 2.5 5 4.2Above 50 8 6.7 10 8.4 18 15.1Can't tell 7 5.9 8 6.7 15 12.6No Response

2 1.7 5 4.2 7 5.9

Total 45 37.8 74 62.2 119 100

3.3.7 STRUCTURES AND DEVICES USED IN SELLING

54. The table below lists all the devices and structures used by PAPs to display the items they sell. They vary from simple tables, tables with racks or shelves, glass showcases, kiosks to metal containers. The data shows that a few people have multiple structures. The largest percentage (51.1%) use table only or table with umbrella. The larger items were wooden sheds, two metal containers with concrete bases and one metal container without concrete base.

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Table 7: STRUCTURES AND DEVICES USED FOR SELLING

Type of Devices Number** %Table only 25 18.0Table with Umbrella 46 33.1Glass showcase 9 6.5Mat/Cloth 15 10.8Rack/Shelves 13 9.4Stationary push truck 8 5.8Stationary van 3 2.2Wooden Shed 11 7.9Small Kiosk 4 2.9Metal Canopy 2 1.4Metal container with concrete base 2 1.4Metal container without concrete base 1 0.7Total 139 100

**Some PAPs use more than one device

3.4 ALTERNATIVE SITES

55. During discussions with the opinion leaders in the various communities it was suggested that the likely affected traders could be relocated in the nearest community markets or where possible they can just move further back or just shift sideways whilst the taxi cabs and the Floating “trotro” who use the bus stops for loading passengers could move to join the various lorry stations (transport unions) close to them (i.e. Achimota Lorry station/ terminal). This can only be achieved through strict and consistent enforcement. However, discussions will be held with PAPs who are unsure about where to relocate on the options above as early as possible for them to decide. This will help prevent delays in the project commencement.

56. The various community markets mentioned are

Amasaman market Pokuase market Ofankor market Achimota market Alajo market Tesanozongo market

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Adabraka market

At Tantra hill there were suggestions that the small land around the St Johns School could be acquired for the drivers to use as a taxi rank.

3.5 PROJECT IMPACTS3.5.1 POSITIVE IMPACTS

Improvement In Transportation System

57. There will be an improvement in the country’s transportation system as BRT involves a more organized and systematic way of transport movements. The era where drivers have to battle it out at bus stops for passengers and at times race each other will gradually become a thing of the past. The BRT will also ensure the safety of its passengers

Travel Comfort

58. With the provision of shed and sitting places at the bus stops, passengers can now enjoy some level of comfort as they will be protected from the scotching sun while waiting for vehicles to their preferred destination. In addition the buses will be more spacious and newer compared to the existing rickety private commercial vehicles (trotros) hence passengers who board the BRT buses will enjoy much more comfort.

Reduction In Travel Time And Cost

59.There would be reduction in travel time as the time spent at the bus stops (waiting time) as well as time spent on the road will be minimised especially when the buses are provided with dedicated lanes thereby facilitating an increase in productivity. This is because the monopoly which the private commercial transport operators have been enjoying would now be over.

Reduce Congestion and Transport related Greenhouse emissions.

34

60. With an effective introduction of the BRT, the number of private commercial busses on the corridor will reduce because most people will patronize the BRT as a reliable, efficient and safest mode of transport. As a result, congestion on the roads will reduce and that will also help promote the BRT as a sustainable transport system. Moreover, as the number of vehicles reduces on the road, it will environmentally help reduce transport related greenhouse emissions.

Easy And Quick Access To Transport

61. With an improved bus system, the people living in the communities along the corridor will have easy access to transport on regular bases and also at a quicker rate than currently. This is because with the bus system now time- scheduled, the people will have a fair idea of the times to get to the bus stops to board the bus, thus saving waiting time. More so, with a stipulated waiting time, buses will not spend much time waiting for passengers to join the bus hence reduce waiting time and congestion at the various bus stops.

3.5.2 ENHANCEMENT MEASURES

Proper Management And Implementation Of The Project

62. The positive impacts mentioned above can be enhanced if there is proper project management and implementation. In addition, the buses should be made to work according to their time schedules.

Regular Maintenance Of Facilities

63.There must also be regular maintenance of buses and bus stop infrastructure so that they will last for a longer period of time.

3.5.3 NEGATIVE IMPACT

64. The main negative impacts induced by the project have been identified as:

Loss of Livelihood

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There would be the need for people such as traders who engage in activities at the project site to move back or relocate. This may lead to some of them losing their source of livelihood while others might need to venture into other forms of business and they may also experience temporal loss of livelihood.

3.5.4 MITIGATION MEASURES

Access To Alternative Sites

65. Persons who lose their business sites temporarily or permanently on account of the project implementation require alternative sites and community leaders have confirmed that some spaces can be found behind the road pavement or within community markets. These options will be discussed with PAPs as early as possible for them to make their choice.

Monetary Assistance

66. It is envisaged that traders who lose their business income due to the relocation will need a few days to re-establish their businesses that is between 7 to 14 days. Lost income in this transitional period, transportation cost and disturbance on account of the project are to be compensated by cash payment. This will help alleviate any impoverishment that could occur.

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4.0 VALUATION PROCEDURES

67. Compulsory acquisition and compensation estimation is guided by statute and international conventions and procedures. Accordingly, valuation took into consideration provisions under various legislations and regulations in estimating the Total Supplemental Assistance payable for lost incomes, transportation and disturbance associated with the implementation of the proposed project. PAPs provided information on their incomes and transport cost. The BRT Type B project is not expected to involve land acquisition, as implementation is solely on government land i.e. bus stops, pedestrian walkways and land belonging to the Ga West Municipal Assembly earmarked for bus terminal.

68. Project affected persons are people who currently ply their trade on these parcels of land and therefore not entitled to payment for land. Guided by the World Bank’s policy OP 4.12 which requires that assistance be given to PAPs with no legal rights to the land on which they operate so that their livelihoods are protected, PAPs under this project will be provided with supplemental assistance in the form of cash. This is to enable them move their business elsewhere.

4.1 ELIGIBILITY CRITERIA

69. Eligibility is based on the category of losses suffered as at the cut-off date, which in the case of the BRT Type B is May 8th 2014,that is the end of a two-day sensitization programme on the corridor. Proof of eligibility is established by the presence of the affected person on the project site during the survey of project affected person from 14-16 May 2014.

70. Supplemental assistance is to cover the following cost to be incurred during the relocation of their business:

Cost of removal and transporting structures (transport/lifting cost) and permission from new site owner to place structure;

Loss of mass concrete floors, paved frontage and other civil work improvements;

Loss of connection to Utilities (electricity) and reconnection cost; and

37

Loss or interruption to Business during the transition period of relocating;

4.2 BASIS FOR ASSESSMENT OF SUPPLEMENTAL ASSISTANCE71. The basis for the assessment of supplemental assistance is the size and type of structure which are the key factors influencing the cost of relocating. Data obtained show that cost of transporting within the towns is fairly standard. Many of these structures do not really move further or longer distance away, and therefore cost of transporting these structures are minimal.

72. The Unit Rate Applied for transporting the structures are as follows:-

Tables, racks, - GH¢50.00

Glass showcase - GH¢80.00

Small kiosk - GH¢100.00

Wooden shed - GHC150.00

Container - GHC 300.00

73. In assessing the full replacement cost for civil works to be affected, the Replacement Cost Method was applied. This method involves the analysis of current construction cost of mass concrete pavement on which structures are positioned. Unit construction cost rate of GH¢50.00 per sq. metre for mass concrete pavements. Loss of the business’ Net Profit during the relocation of structures and commencement of business at new sites were also assessed based on average net profit data compiled overtime by the Valuer. Net income was assessed based on a reinstatement period of one (1) week to two (2) weeks estimated based on analysed data collated overtime.

74. Additionally, cost of reconnecting to electricity, moving of stock/goods and other intangible loss arising out of the acquisition was considered and provision for disturbance made. Based on the Valuer’s experience and professional opinion, provision for disturbance of 5% was used for the assessment.

4.3 ENTITLEMENT MATRIX75. The Table below presents the entitlement of different categories of persons affected by the project depending on their losses. All the PAPs will experience a temporal loss of business site and business income due to the need for relocation to allow for project implementation. They will also incur transportation cost and general disturbance of pre-

38

project peaceful enjoyment of life. Mitigation for these losses is required by this ARAP. Container owners losing concrete bases will receive cash payment for such costs.

39

Table 8: ENTITLEMENT MATRIX

OPERATORS NO. LOSSES COMPENSATION POLICY/MITIGATION

Stationary Sellers using:Table only, Table with Umbrella, Rack/shelves

84 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income

Glass Showcase 9 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income

Stationary Push Truck, Stationary Vans

11 Site for selling, business income and peaceful enjoyment due to relocation

DisturbanceAllowance for lost income

Mat/Cloth on bare land 15 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income

Wooden Shed 11 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income Cost of removal of shed

Small kiosk 4 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income

Metal Canopy 2 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income

Metal Container without Concrete base

1 Site for selling, business income and peaceful enjoyment due to relocation

Transport and Disturbance assistanceAllowance for lost income

Metal Container with Concrete 2 Site for selling, business Transport and Disturbance assistance40

base income and peaceful enjoyment due to relocation Loss of concrete base

Allowance for lost income Cost of concrete base

Vehicle Displays and Taxi Rank 4 No loss of Livelihood NoneBicycle and Motorbike displays 1 No loss of Livelihood NoneHawkers 163 No loss of livelihood None

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5.0 COMPENSATION AND OTHER ASSISTANCE

76. Supplemental Assistance in the form of cash will be provided for stationary operators in the right-of-way as identified through the socio-economic survey of project affected persons. Each PAP will receive an amount relative to their losses. The analysis of the assessment provides totals presented in the table below: Seventy-five table-top operators will receive a total of GHC24, 093.30. This is the largest group. Together with the rest, a total of GHC 39,324.60 will be paid as supplemental assistance to PAPs.

77. A detailed inventory of all PAPs and their assessed supplemental assistance as well as their identification is presented in Appendix one. The total supplemental assistance is disaggregated by municipal assembly and presented in Chapter ten.

Table 9: SUMMARY OF LOSSES AND SUPPLEMENTAL ASSISTANCE

PAPs SUPPLEMENTAL ASSISTANCE  Total Number

Transport (GH¢)

Loss Income (GH¢)

Concrete Base (GH¢)

Disturbance 5%(GH¢) Totals

Tables 75 4370 18576   1147.3 24093.3Glass showcase

6 460 2216   133.8 2809.8

Wooden shed

8 1050 1918   148.4 3116.4

Metal canopy and kiosk

3 400 770   58.5 1228.5

Mat/cloth 15 880 2478   167.9 3525.9Stationary push truck and van

9 480 1294   88.7 1862.7

Container with concrete base

2 600 630 400 81.5 1711.5

container without concrete base

1 300 630   46.5 976.5

Total 119 8540 28512   1872.6 39324.6

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6.0 INSTITUTIONAL RESPONSIBILITY

78. Seven main agencies will be responsible in implementing this ARAP. These agencies have played their roles by making available information necessary to the full implementation of the report by way of providing their specific roles to be played at the ARAP implementation stage. In order to ensure appropriate coordination among them, meeting will be held with them to discuss their capacities and access any enhancement needed for effective implementation. The table below provides the seven main institutions and their various capacity assessments.

Table 10 INSTITUTIONAL CAPACITY ASSESSMENT

Agency Role Capacity to Implement Proposal for Capacity Enhancement

MRH Seek funding through Ministry of Finance and Economic Planning

Sufficient, has the personnel (Finance dept) to seek funding through MoFEP

None

DUR Directly responsible for the ARAP implementation

Sufficient, Has the Environmental unit to implement the ARAP

None

MLGRD Supervise the meetings of the three main Assemblies

Sufficient, Has adequate personnel to supervise meetings

None

MMAs Locate alternative sites and educate the public

Sufficient, Assembly members and unit committee members will inform and educate the public

None

LVD Identify, value and process compensations for affected properties

Sufficient, Has personnel to assist DUR to value and reference properties affected

None

EPA Will be involved in monitoring the ARAP

Sufficient, has full capacity to implement the project

None

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Utility Services (ECG, GWCL, Mobile Phone Companies)

Disconnect and reconnect services during and after the project as the case may be.

Sufficient, has capacity to implement

None

6.1 MINISTRY OF ROADS AND HIGHWAYS79. The Ministry of Roads and Highways (MRH) acting through its agency, the Department of Urban Roads (DUR) will seek funding from the Government of Ghana (GoG) through the Ministry of Finance and Economic Planning (MoFEP) to implement the ARAP.

6.2 DEPARTMENT OF URBAN ROADS80. The Department of Urban Roads (DUR), which is an agency within the Ministry of Roads and Highways, is a civil service institution responsible for the provision of roads other than trunk roads in the metropolitan areas. DUR will be directly responsible for implementation of the ARAP. The Environmental and Social Unit of the Department of Urban Roads will assess the assistance to be paid to PAPs and the Account Office of DUR will make the payments.

6.3 MINISTRY OF LOCAL GOVERNMENT AND RURAL DEVELOPMENT81. The Ministry of Local Government and Rural Development (MLGRD) has oversight responsibility for the participating Assemblies. It has constituted the Steering Committee on Urban Transportation in Accra (SCUTA) which is made up of the Chief Executives of the Assemblies in Accra and has the overall mandate to operationalize all the elements required to launch the Type B operations.

6.4 METROPOLITAN AND MUNICIPAL ASSEMBLIES

82. The Ga West Municipal, Ga East Municipal assemblies and the Accra Metropolitan Assembly are the three assemblies participating in the BRT Type B project on the Amasaman – CBD corridor. These assemblies will play a significant role in the implementation of the ARAP by assisting in locating alternative sites and also serve as media for public education and community consultations. Some of the administrative structures of the Assemblies, that is, offices of the Assembly member and the Unit

44

Committees will be used to inform and educate people in the project area about the intended project, their impact and proposed mitigation measures. The Assembly members will also act as witnesses during payment of Supplemental Assistance to PAPs.

6.5 LAND VALUATION DIVISION OF LANDS COMMISSION83. The Land Valuation Division (LVD) was formally set up in 1986 to perform functions related to valuation of various properties for specified purposes and is now a division of the Lands Commission. The LVD is accordingly the statutory agency responsible for the processing of compensation claims on compulsory acquisitions. The LVD will be assisted by DUR to identify and reference permanent and temporary structures associated with the BRT Type B project and determine compensation values. The compensation valuation list from the LVB is forwarded to the acquiring agency for processing and payment.

6.6 THE ENVIRONMENTAL PROTECTION AGENCY (EPA)84. The Environmental Protection Agency (EPA) was established by the Environmental Protection Agency Act of 1994 (ACT 490). The EPA was charged with the duty of prescribing standards and guidelines relating to environmental protection and/or pollution. The Agency may by notice in writing direct any developer carrying on any project to submit an Environmental Impact Assessment covering the project. The Environmental Assessment Regulation of 1999 has listed the developments that require clearance with the EPA. Development of road network is one of the undertakings that require the issuance of environmental permit before construction can be done. The EPA will monitor the implementation of the ARAP.

6.7 UTILITY AGENCIES85. The utility companies that usually play a role in the resettlement schemes are: the Electricity Company of Ghana (ECG), Ghana Water Company Limited (GWCL) and the mobile phone companies. These agencies at the appropriate times will disconnect and reconnect PAPs to their services before and after relocation as the case may be.

45

7.0 PUBLIC CONSULTATION

86. As part of the fieldwork for the preparation of the ARAP, consultations were held with Metropolitan, Municipal Assemblies and communities where the project traverses. Focus group discussions were held with opinion leaders of some of the communities along the project corridor and consultation meetings with the Assemblies under which the various bus stops fall. The Assemblies were Accra Metropolitan Assembly, Ga West Municipal Assembly and Ga East Municipal Assembly. Some identifiable groups were also noted and meetings were held with them.

87. The table below depicts the summary of groups of people, dates, community/metro/municipality and number of participants during the meetings. Pictures of some of the meetings have also been attached to the table including a gallery of pictures of meetings/consultation and other activities on the bus stops during the survey.

88. A total of 17 consultative meetings were held with different groups from the 26 th of April 2014 to the 7th of May 2014. In addition to these meetings, two days of sensitization programmes were also held in which announcements were made to operators along the corridor about the Type B Project. A Summary table and pictures of the meetings are presented below:

46

Table 11: SUMMARY OF CONSULTATIONS

Date of meeting Activity Total number covered Community Municipality/

MetroGroup

1st may 2014 Amasaman Ga West Opinion leaders 1330th April 2014 Amasaman lorry

stationGa West GPRTU station Executives 5

29th April 2014 Pokuase Ga West Opinion leaders 829th April 2014 Fise Ga West Opinion leaders 326th April 2014 Ofankor Ga West Opinion leaders 131st May 2014 Tantra hill Ga West Opinion Leaders 151st May 2014 Achimota Ga West Opinion leader 630th April 2014 Achimota

terminalGa West Welfare section Executives of the

terminal6

1st May 2014 Alajo AMA Opinion leaders 92nd May 2014 Abeka junction AMA Opinion leaders 67th May 2014 Tesano AMA Opinion leaders 57th May 2014 Adabraka AMA Assembly man and opinion leaders 629th April 2014 Circle-Odawna

Transport UnionAMA Welfare executives of the Union 18

30th April 2014 Caprice motor dealer

AMA Executives 4

5th May 2014 Nkabom drivers’ union of GPRTU of TUC,Achimota

Ga West Executives 3

02/05/14 Ga East Municipal

Ga East Municipal Assembly 10

30/04/2014 Ga West Urban Passenger Transport Unit 2

Total Number covered 132

47

Figure 11: Meeting with Achimota Opinion Leaders Figure 12: Meeting with Circle-Odawna Transport Union

48

7.1 ISSUES / CONCERNS FROM CONSULTATIONS89. During discussions with stakeholders and the opinion leaders, it turn out that majority of the community leaders were not aware of the project whilst some stakeholders at the three main assemblies affirm their knowledge about the project from previous stakeholder meetings with the AMA.

They however expressed the following concerns about the project;

Stakeholders advised that there should be massive education about the BRT transport system to the public so as to promote cooperation that will help enjoy the full benefit of the project.

They emphasised that authorities must established an auto repair centres to repair and maintain faulty buses in order to keep the smooth running of the buses.

There were also issues about which people should be made to run the system. Some were of the view that the existing private transport unions should be made to run the BRT services since any attempt by the government to run a transport company has not been successful. However some also think, in order to make it run effectively, Government should run it, as private unions think first about profit than the passengers.

They advised that the sheds to be provided at the various bus stops should be big enough and user friendly to accommodate waiting passengers. To enhance this, they suggested that the Assemblies must strengthen security by providing task force at major bus stops to prevent crime.

Others expressed concern about the tendency of restrictions being placed on the trotro buses not to load at certain bus stops which will also affect their sales

49

7.2 STAKEHOLDER / CONSULTATION PLAN90. In order to guide stakeholder participation in the full implementation of the ARAP, an engagement or consultation plan is provided in the table below.

Table 12 CONSULTATION PLAN

Time Activity Issues for Discussion

Week 1 Meeting with Project Affected Persons

Discussion on project implementation period, the start of project, possible alternative sites available, Likely difficulties to be uncounted during relocation and time of compensation in relation to start of civil works

Week 2 Meeting with Associations Discussion on project implementation period, the start of project, alternative sites and likely difficulties to be uncounted during relocation

Week 3 Meeting with Municipal / Metropolitan Assemblies

Discussion on start of project, expected role to play in implementation, determining suitable alternative sites for relocation etc.

Week 4 Meeting with Community leaders

Discussion on start of project, expected role to play in implementation, determining suitable alternative sites for relocation etc

50

8.0 GRIEVANCE PROCEDURE

91. The objective of the Grievance Redress Procedure is to address and resolve grievances or complaints from affected persons promptly, fairly, and in a manner that is, to the extent possible, acceptable to all parties. Every effort will be made to:

Provide accessible ways for the affected persons to voice complaints or resolve any disputes that might arise related to project implementation;

Seek solutions to any tensions and conflicts early on in the implementation process, to avoid a ‘firefighting’ approach;

Identify and implement appropriate and mutually acceptable actions to redress complaints;

Respond in a timely manner, and with sensitivity to the needs of complainants Ensure that claimants are satisfied with the outcome of the corrective actions,

and maintain a dialogue with them to the extent possible; and Avoid resorting to a high level of adjudication, such as judicial proceedings, as

much as possible.

8.1 GRIEVANCE PROCEDURES

92. Each participating Assembly shall put together a 5-member Grievance Committee (GC) with representation as follows:

1. Two PAPs2. One Assembly member/Community leader3. One NGO representative4. One member - Social Services Committee to chair

93. In addition to the 5-member committee in each assembly, an officer from the Project Unit of DUR will be appointed to sit in every meeting who will be responsible for documentation and updating the meeting on the status of every grievance received. He or she will also be responsible for developing a database that will record all grievances and maintain a regular update of all grievances discussed or recorded.

94. The grievances most likely to occur during the implementation of the ARAP may include the following:

Disruption of business activities resulting in loss of income

51

Delay in receiving disturbance allowance due to discrepancy

In receiving the grievances of vulnerable affected persons (e.g. women, those over 60, the illiterate, or the physically challenged), the GC is expected to pay careful attention to any special needs, difficulties or concerns that they may have.

95. The steps for grievance redress are as follows:

(1) Assembly members responsible for the project affected areas will be assigned to receive grievances/complaints and capture the complaint on the complaint form and submit it to the Grievance Committee. PAPs can either make complaints to the assembly members in person or by way of letter writing. In addition, telephone numbers of assembly members will be made available to the PAPs who wish to make complaints via telephone. (A sample form is attached as appendix five. In order to ensure effective grievance committee, meetings will be held twice in two weeks during implementation whilst meeting after implementation will be held fortnightly on two conservative times. These meetings shall be facilitated by the officer from the project unit, DUR and the social service chairman. The Grievance Committee shall inform the complainants about the status of their grievances within 3 days after the application.

(2) If the grievance can be resolved by the Grievance Committee, corrective actions will be determined within 5 days. If resolution of grievance is seen to require commitment beyond the Grievance Committee, the members shall coordinate and consult with relevant authorities. In such cases, the time frame for the determination of possible corrective actions shall be 5 days.

(3) After the case is evaluated in detail and possible corrective action determined, the proposed solutions or corrective/preventive actions shall be discussed with the complainant and the timeframe and the party responsible for implementing them shall be recorded in the Grievance Closeout Form (copy attached as appendix six, presented in the appendices.

(4) Once an agreement has been reached between the applicant and the responsible party on the corrective actions, the applicant will be asked to sign off the grievance closeout form on their acceptance of resolution.

(5) If the applicant remains dissatisfied with the outcome, additional corrective action will be agreed on and carried out by the responsible party.

96. The Committee has a maximum of 10 days following the application within which to resolve any grievances properly lodged with it. The applicant will then be informed by the designated officer and the corrective actions recorded in the Grievance Close-out Form.

52

9.0 MONITORING AND EVALUATION

97. The Environmental and Social Unit of DUR will coordinate and monitor the implementation process and report to the DUR and the World Bank. Both internal and external monitoring will be undertaken. The objectives of the Monitoring program are to ascertain that the principles and the specific requirements of the ARAP are fully implemented. The monitoring shall ensure that:

PAPs have received their allowances Those who have to move their structures to make way for the construction

have done so and resumed business. Records of experiences are kept for future reference.

9.1 INTERNAL MONITORING98. Internal monitoring shall be done by the DUR. The field supervision will be the responsibility of the Environmental and Social Unit of DUR. A record of activities shall be captured in a monthly Progress Report which will be subject to review by the DUR and the World Bank. The DUR team will develop an M & E plan to guide the process.

9.2 EXTERNAL MONITORING AND EVALUATION99. External monitoring and evaluation of the ARAP implementation process will be done by the Environmental Protection Agency (EPA). In this way, EPA will ensure that the resettlement of affected persons will be facilitated. The presence of representatives of a Non-Governmental Organization on the Grievance Committee will further ensure on-going external monitoring and supervision.

9.3 ROLE OF THE WORLD BANK

100. The World Bank will receive and review reports from the DUR and conduct occasional missions to the project. The World Bank will also ensure DUR implements the approved ARAP according to the details and processes outlined in it.

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9.4 FOLLOW-UP AFTER RESETTLEMENT

101. The DUR will conduct post resettlement interactions with the PAPs to find out whether economic activities affected by the project have been resumed, identify problems being faced and offer suggestions to resolve the problems and to better the situation of the PAPs.

9.5 MONITORING INDICATORS102. Indicators to be monitored have been developed as part of this ARAP and are presented below:

Table 13: MONITORING INDICATORS

ACTIVITY MONITORING INDICATOR

MEANS OF VERIFICATION

RESPONSIBLE AGENCY

54

Ascertain arrangements for payment of Supplemental Assistance to PAPs

Funds for compensation payment are released on time by MOFEP

Amount of compensation paid so far

Timing of compensation in relation to start of civil works

No. of PAPs who have received their full entitlement

No. of PAPs who have received compensation and relocated

No. of PAPs who have received compensation and not relocated.

No. of PAPs yet to be paid compensation and be relocated

No. of PAPs resisting compensation payment and relocation.

Proper documentation of compensation process and made easily accessible

Report on Monitoring

Compensation Receipts

Field visits

DUR,

55

Meetings with PAPs to find out any likely difficulties encountered during relocation

PAPS settled; trading operations commenced

Old sites vacated and demolished

New sites secured

Utilities reconnected

Trading operations commenced at new locations

Report on Monitoring

Field visits

DUR

Consultation process Consultation plan in place

Number of consultative meetings undertaken and views expressed

Involvement of PAPs in determining alternative sites

PAPs involvement in valuation

Timely information on compensation and relocation issues

Grievance Grievance committee in place and functional

No of grievance or complaints received

Type of complaints

Grievance database

Minutes of meeting of the Grievance Committee

DUR/ Grievance Committee

56

received

Time spent to resolve complaints

No of resolved and unresolved grievances

Follow-up after ARAP implementation

PAPS settled; old activities restarted or new activities begun

No. of business restored to their pre-project levels

Changes in businesses

Improvement in livelihoods of PAPs

Comparison of income levels before and after relocation

Report on post resettlement interaction

DUR

9.6 MONITORING AND IMPLEMENTATION OF RAPIn order to ensure timely implementation of the RAP, the following steps and timelines have been developed to clearly guide the process.

TABLE 14: TIME LINE FOR IMPLEMENTATION

# ITEM Timeline1.0 PREPARATORY PHASE COST1.1 Inventory of affected persons, assets and

livelihoodsCompleted

1.2 Valuation Completed

1.3 Preparation of ARAP Completed

57

# ITEM Timeline1.4 Review and clearance of ARAP 22nd Sept-10th Oct. 2014

1.4 Disclosure 13th -16th Oct. 2014

1.5 Preparation of compensation forms 6th-9th Oct. 2014

2.0 Implementation Phase2.1 Compensation payment 20th -24th Oct. 2014

2.2 Vacation of site 27th -31st Oct. 2014

2.3 Construction Commencement 7th November 2014

10.0 BUDGET AND FUNDING

103. The total estimated budget for the resettlement is FORTY THREE THOUSAND TWO HUNDRED AND FIFTY-SEVEN GHANA CEDIS (GHC43, 257.00). This amount includes 10 per cent for any contingency. This amount is disaggregated for the participating Assemblies as follows:

TABLE 15: COST OF RESETTLEMENT PER ASSEMBLY

Participating Assemblies

Income Lost (GHC)

Transportation (GHC)

Total Amount (GHC)

10% Contingency (GHC)

Grand Total (GHC)

Ga West Municipal

16,833 4,650 22,557 2256 24,813

Ga East Municipal

280 110 409.5 40.9 450.4

Accra Metropolitan

11,399 4,180 16,358 1636 17,994

39,324.5 3,932.9 43,257.4

58

104. The funding for the implementation of the ARAP is from GOG through the Ministry of Finance and Economic Planning and the participating assemblies. An implementation completion report will be submitted upon the full resettlement of the PAPs by the Environmental and Social Unit of the DUR. This will report on the processes used for the payments, any outstanding issues and grievances yet to be addressed.

59

11.0 IMPLEMENTATION SCHEDULE

105. The implementation schedule of the ARAP has been detailed in the table and the sections that follow. To maximize the use of time, some activities will run concurrently.

11.1 DISCLOSURE OF ARAP

106. The ARAP will be disclosed electronically on the Website of the WB after their approval; hard copies will be placed in the offices of WB Ghana, DUR and MRH. A Dissemination Meeting will also be held for stakeholders during which the contents of the ARAP will be disclosed and the Grievance Committee will be introduced. Stakeholders at this meeting will include officials from MRH, DUR, participating Assemblies, PAPs and Traditional Authority.

11.2 PROCESSING OF AND PAYMENT OF SUPPLEMMENTAL ASSISTANCE

107. DUR will begin processing the necessary documents for payment of disturbance allowance, notify PAPs on date of collection and effect the payments. The process will take a maximum of two (2) weeks.

Table 16: IMPLEMENTATION SCHEDULE

Activity Duration (working days) Responsible Agency

Approval, Disclosure of ARAP and Dissemination Meeting

3 days WB, DUR

Formation of Grievance Committee,

5 days Assemblies, DUR

Meeting with all agencies responsible for ARAP implementation to reaffirm

2 days MRH, DUR, MMAs, LVD, EPA, ECG, PAP reps. Grievance

60

responsibilities and agree on timelines

Committee, M & E team etc.

Notification (written letters and verbal announcements) to PAPs

5days DUR, MMAs etc

Processing and payment of Supplemental assistance

1 Month DUR

Vacation of site 5 daysProject commencement 150 days

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APPENDICES

62

APPENDIX ONE: PAP INVENTORY

Reference Numbers Names Specific

Activity

Structure/Device used for selling

Daily Income (GH¢)

Lost Income (GH¢)

Transportation

Total amount (Including 5% Disturbance)

Ga West              

DUR/BRT/AA/14/001

Adu-Mensah Isaac

Trading in Phone and phone accessories

Table with Umbrella, Rack and Shed

30 240 80 336

DUR/BRT/AA/14/002

Kofi Tagbo

Coconut seller

Stationary push truck 20 160 50 220.5

DUR/BRT/AA/14/003

Alice Abalu

Manicure and pedicure Table only 30 210 50 273

DUR/BRT/AA/14/004

Kelvin OforiBarfour

Trading in Phone and phone accessories

Table with Umbrella 30 210 50 273

DUR/BRT/AA/14/005

Charles Okoro

Sells Compacdics-CDs

Table with Umbrella 75 525 50 603.75

DUR/BRT/AA/14/006

Richmond Boateng

Trading in Phone and phone accessories

Table, Rack and Glass Showcase

30 210 70 294

DUR/BRT/AA/14/007

Rita Oduro

Food vending

Table with Umbrella and Van

35 245 60 320.25

DUR/BRT/AA/14/008

Stephanie Sarpong

Trading in Phone and phone accessories

Table, Rack and Glass Showcase

45 360 70 451.5

DUR/BRT/AA/14/009

JoycelynTsogali

Sells Children clothes

Table with Umbrella 150 1050 60 1165.5

DUR/BRT/AA/14/010

Silvia AkyaamaAmonsah

Trading in Phone and phone accessories

Table with Umbrella 100 700 60 798

DUR/BRT/AA/14/011

Charlotte Nartey

Food vending Wooden Shed 20 280 150 451.5

DUR/BRT/AA/14/012

Prince Semion

Trading in Phone and phone accessories

Table with Umbrella 100 700 50 787.5

DUR/BRT/ Frestus Trading in Table with 70 490 60 577.563

AA/14/013 BioPhone and phone accessories

Umbrella

DUR/BRT/AA/14/014

Frederick Kofi Darkwa

Phone repairs and decoding

Table with Umbrella 50 350 60 430.5

DUR/BRT/AA/14/015

Elizabeth Ashingo

Trading in foodstuffs Mat/Cloth 10 70 50 126

DUR/BRT/AA/14/016

AugustinaKorleTetteh

Trading in second hand shoes and slippers

Mat/Cloth 5 35 70 110.25

DUR/BRT/AA/14/017

Emma Ahoto

Trading in smoked fish Mat/Cloth 5 35 70 110.25

DUR/BRT/AA/14/018

Margaret Amuzu

Trading in foodstuffs Mat/Cloth 30 210 70 294

DUR/BRT/AA/14/019

Anna Lamptey

Food vending Table only 20 140 50 199.5

DUR/BRT/AA/14/020

Vida Frema Clothing Mat/Cloth 20 140 70 220.5

DUR/BRT/AA/14/021

Francisca Adu

Coconut seller

Stationary push truck 20 140 50 199.5

DUR/BRT/AA/14/022

Evelyn Agyeiwaa

Sells fresh fish Table only 50 350 50 420

DUR/BRT/AA/14/023

Beatrice Dove

Sells fresh fish Table only 40 280 50 346.5

DUR/BRT/AA/14/024

Frank Atieku Sells Fanmilk Stationary

push truck 20 140 50 199.5

DUR/BRT/AA/14/025

Kpogo Eunice

Sells mobile phone credits

Table with Umbrella 8 56 70 132.3

DUR/BRT/AA/14/026

CelestinaFome

Sells fresh fish Table only 20 140 50 199.5

DUR/BRT/AA/14/027 AmaAkoto Sells fresh

fish Table only 20 140 50 199.5

DUR/BRT/AA/14/028

Nukornu Isabella Makafui

Sells fresh fish Table only 50 350 50 420

DUR/BRT/AA/14/029

Michael Darkwa

Sells second hand shoes Mat/Cloth 15 105 50 162.75

DUR/BRT/AA/14/030

Naomi Boahen

Food vending Mat/Cloth 15 105 60 173.25

DUR/BRT/AA/14/031

Mavis Agresi Sells socks Mat/Cloth 4 28 50 81.9

DUR/BRT/AA/14/032

Francis Kojovi Lotto staker

Metal container with concrete base

20 280 500 819

DUR/BRT/AA/14/033

Peter Karikari

Sells second hand shoes

Stationary push truck 7 49 60 114.45

DUR/BRT/ Barnabas Atta

Trading in Phone and

Table with Umbrella

70 490 60 577.5

64

AA/14/034 phone accessories

DUR/BRT/AA/14/035

Cynthia Quaye

Food vending

Table with Umbrella 30 210 60 283.5

DUR/BRT/AA/14/036

AgyarewaaOwusu

Sells mobile phone credits

Table with Umbrella 8 56 50 111.3

DUR/BRT/AA/14/037

Vera Sarpong

Sells second hand shoes Mat/Cloth 20 140 60 210

DUR/BRT/AA/14/038

Grace Baiden

Sells second hand shoes Rack/Shelves 10 80 70 157.5

DUR/BRT/AA/14/039

Charlotte Drove Fish seller Table only 40 280 50 346.5

DUR/BRT/AA/14/040 AfiDamasi Food

vending Table only 30 210 50 273

DUR/BRT/AA/14/041

Oduro Enoch

Sells mobile phone credits

Table with Umbrella 23 161 50 221.55

DUR/BRT/AA/14/042

Mary Dzokoto

Food vending Table only 60 420 60 504

DUR/BRT/AA/14/043

BeningEshun

Sells watches Table only 10 70 50 126

DUR/BRT/AA/14/044

Kwame Adjei Herbalist Mat/Cloth 5 35 60 99.75

DUR/BRT/AA/14/045

Patience AnnorMensah

Food vending

Table with Umbrella, Rack and Shed

90 810 80 934.5

DUR/BRT/AA/14/046

Comfort Oparebea Sells toys Table with

Umbrella 70 490 70 588

DUR/BRT/AA/14/047

AbibaIsaah Farouk

Food vending Wooden Shed 25 350 80 451.5

DUR/BRT/AA/14/048

Richard KwesiAwudja

Sell drugs Stationary van 20 140 60 210

DUR/BRT/AA/14/049 AfiaAduri Food

vending Wooden Shed 10 140 150 304.5

DUR/BRT/AA/14/050

Beatrice Abega

Food vending

Table with Umbrella 60 420 60 504

DUR/BRT/AA/14/051

AmaKonadu

Sells eye glases Rack/Shelves 10 80 60 147

DUR/BRT/AA/14/052

Zinabu Abu

Food vending Table only 10 70 50 126

DUR/BRT/AA/14/053

Cecilia Asirifi

Sells cassava and plantain

Table with Umbrella 20 140 60 210

DUR/BRT/AA/14/054 YaaAbrefi Sells fruits Table with

Umbrella 50 350 60 430.5

DUR/BRT/AA/14/055

James Kwao Sells fanmilk Stationary

push truck 15 105 60 173.25

65

DUR/BRT/AA/14/056

Comfort Owusu

pure water,drinkskenkey

Table with Umbrella 25 175 60 246.75

DUR/BRT/AA/14/057

Faisal Mumuni

Sells credit and toffees

Table with Umbrella 7 49 50 103.95

DUR/BRT/AA/14/058

Frank Haggan

Phone and phone accessories

Table and Rack/Shelves 80 640 70 745.5

DUR/BRT/AA/14/059

Elizabeth Hedzro

Food vending

Table, Rack and Glass Showcase

35 315 80 414.75

DUR/BRT/AA/14/060

Doris Kuma

Food vending Table only 10 70 50 126

DUR/BRT/AA/14/061

Gabriel Danso

Fanmilk seller

Stationary push truck 20 140 50 199.5

DUR/BRT/AA/14/062

FaustinaSewonu

Food vending Wooden Shed 7 98 70 176.4

DUR/BRT/AA/14/063

DorcasEssuman

Sells second hand clothe Wooden Shed 30 420 150 598.5

DUR/BRT/AA/14/064

Beatrice Akyaa

Food vending

Table with Umbrella 100 700 60 798

DUR/BRT/AA/14/067

LoviaAmonoo

Sells mobile phone credits

Glass showcase 7 56 80 142.8

DUR/BRT/AA/14/068

Alexander OseiBonsu

Sells credit cards

Glass showcase 50 400 80 504

Ga West Sub total         1683

3 4650 22557.15

               GA East              

DUR/BRT/AA/14/065

Amos Bentsir

Selling credits and toffees

Table with Umbrella 10 70 50 126

DUR/BRT/AA/14/066 Vida Digh Food

vendingTable with Umbrella 30 210 60 283.5

Ga East sub total         280 110 409.5

               AMA              DUR/BRT/AA/14/069

IdrisuZulicki

Food vending Mat/Cloth 15 105 50 162.75

DUR/BRT/AA/14/070

BismarkAntwi Cobbler Table with

Umbrella 5 35 50 89.25

DUR/BRT/AA/14/071

Stephen Ofori Sells credit Table with

Umbrella 18 126 50 184.8

DUR/BRT/AA/14/072

Ellen Abban

Sells credits and toffee

Table with Umbrella 10 70 50 126

DUR/BRT/AA/14/073

AugustinaGanyoh

Sell provision and pure

Table with Umbrella

40 280 50 346.5

66

waterDUR/BRT/AA/14/074

Patrick Boakye

sells phone accessories

Glass showcase 30 240 80 336

DUR/BRT/AA/14/075

Rakia Haruna

Food vending

Table with Umbrella 30 210 70 294

DUR/BRT/AA/14/076

Doris Ankrah

Sells drinks and pure water

Table with Umbrella 15 105 50 162.75

DUR/BRT/AA/14/077

AkuaPokuaa

Food vending Table only 10 70 50 126

DUR/BRT/AA/14/078

Rita DankwaBaoteng

Sells credits and drinks

Metal container with concrete base

25 350 500 892.5

DUR/BRT/AA/14/079

Mary Okraku

Food vending

Table with Umbrella 60 420 70 514.5

DUR/BRT/AA/14/080

Asabea Comfort

Sells credit, pure water,banana

Table with Umbrella 45 315 50 383.25

DUR/BRT/AA/14/081

Juliana Debrah

Food vending Wooden Shed 10 140 150 304.5

DUR/BRT/AA/14/082

Evelyn Appiah - kubi

Sells toffes, credit cards and pure water

Glass showcase 40 320 60 399

DUR/BRT/AA/14/083

JenneferSedzro

Food vending

Table with Umbrella 15 105 70 183.75

DUR/BRT/AA/14/084

BakyaaGifty

Sells fruits and plantain chips

Table only 7 49 60 114.45

DUR/BRT/AA/14/085

Prince Tetteh Sells Credit Small Kiosk 10 140 100 252

DUR/BRT/AA/14/086

Adisa Mohammed

Food vending

Metal Canopy and Kiosk 25 350 200 577.5

DUR/BRT/AA/14/087

Patrick obeng

Exchange money (coins)

Table with Umbrella 10 70 50 126

DUR/BRT/AA/14/088

Twim Emmanuel

Sells beverage and credits

Table with Umbrella 40 280 60 357

DUR/BRT/AA/14/089

Samuel Yeboah

Sells electronic appliances

Table with Umbrella 5 35 60 99.75

DUR/BRT/AA/14/090

DzivorGodsway

Sells second hand shoes Table only 70 490 50 567

DUR/BRT/AA/14/091

Rashid Razak

Sells mobile phone credits

Table with Umbrella 7 49 50 103.95

DUR/BRT/AA/14/092

Thomas AkwesiOwusu

Sells Phones Glass showcase 130 1040 80 1176

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DUR/BRT/AA/14/093

Doris Arkoful Sells clothing Mat/Cloth 70 490 60 577.5

DUR/BRT/AA/14/094

Juliana Arkoh Yam Seller Table with

Umbrella 40 280 50 346.5

DUR/BRT/AA/14/095

Richard Asante

Phone repairer Table only 50 350 60 430.5

DUR/BRT/AA/14/096

Comfort Nyarko Sell provision Table with

Umbrella 10 70 60 136.5

DUR/BRT/AA/14/097

MichealAsiedu

Phone repairer Wooden Shed 10 140 150 304.5

DUR/BRT/AA/14/098

Samuel Asiedu

Sell second hand clothing Mat/Cloth 100 700 50 787.5

DUR/BRT/AA/14/099

David Ieoka

Sell electronics

Table with Umbrella 30 210 60 283.5

DUR/BRT/AA/14/100

George Agyapong sell socks Stationary

push truck 40 280 50 346.5

DUR/BRT/AA/14/101

Worlali Edwin Klomegah

Sells Watcher

Glass showcase 20 160 80 252

DUR/BRT/AA/14/102

Angela Sam

Food vending

Table with Umbrella 20 140 50 199.5

DUR/BRT/AA/14/103

Esther OforiwaaAntwi

Banana Seller Mat/Cloth 20 140 50 199.5

DUR/BRT/AA/14/104

Stephen OwusuSarpong

Sells Spectacles Rack/Shelves 15 120 60 189

DUR/BRT/AA/14/105

MagaretOfori Sells Bibles Table and

Rack/Shelves 20 160 70 241.5

DUR/BRT/AA/14/106

Collins Gray Sells clothing

Metal container without concrete base

45 630 300 976.5

DUR/BRT/AA/14/107

Samuel Adu

Coconut seller

Stationary push truck 20 140 50 199.5

DUR/BRT/AA/14/108

Badu Elliot

Sells credit cards and rings

Table with Umbrella 15 105 50 162.75

DUR/BRT/AA/14/109

Isaac Torto

sells second hand shoes Mat/Cloth 20 140 60 210

DUR/BRT/AA/14/110

Janet Sampong

Sells second hand clothes Table only 10 70 70 147

DUR/BRT/AA/14/111

Matilda Paintsil Sells cloths Table only 10 70 70 147

DUR/BRT/AA/14/112 AsibiKaba Food

vendingTable with Umbrella 20 140 70 220.5

DUR/BRT/AA/14/113 Yaw Fosu Sells DVDs Rack/Shelves 20 160 60 231

DUR/BRT/AA/14/114

AjadiOyesola

Sell Phone accesories Rack/Shelves 30 240 60 315

68

DUR/BRT/AA/14/115

Mercy OkaileyAyiteyAdjin

Provisions Table with Umbrella 10 70 60 136.5

DUR/BRT/AA/14/116

KwasiBaahBoateng Sells lotto Small Kiosk 20 280 100 399

DUR/BRT/AA/14/117

Fati Mohammed

Food vending Table only 30 210 60 283.5

DUR/BRT/AA/14/118

Mary Tudeka

Food vending Wooden Shed 25 350 150 525

DUR/BRT/AA/14/119

Regina Arhin

Food vending

Table and Rack/Shelves 20 160 60 231

AMA sub total         1139

9 4180 16357.95

Grand Total         28512 8940 39324.6

69

APPENDIX TWO: MAJOR COMMUNITIES ALONG THE PROJECT CORRIDOR

1. AMASAMAN

Formally the community was known as AssinDjuase but it is now called Amasaman which literally means Amasa’stown. It is the capital of the Ga West Municipality and has a total number of registered voters of 9,723 people. The economic activities of most men and women in the community are tradingand artisanship and most of them are self-employed. Sections of the youth who are not in school are also involved in the same activities.

There are two NGOs which operate within the community, namely World Vision International (WVI) and Women’s Trust. There are also keep - fit clubs and other associations. WVI assists schools and helps in polio immunization as well as other killer diseases. Women’s Trust assists women in acquiring loans for purchasing items such as cars, land, cement etc. There is also a club called the G – Club which engages in social activities and also provides support for it members in times of funeral, outdooring ceremonies and Marriages. Various professional associations like the tailors and seamstresses assist their members financially and are also able to seek for funds to facilitate their work due to their group formation.

2. POKUASE

The name of the community is POKUASE which literally means under the hill. The total population of Pokuase and its environs is about 20,000 and it falls under the Ga west municipal Assembly. Men in the community are basically into artisanship, driving and all kinds of office work while women also indulge in artisanship and various trading activities. There are a couple of NGOs working within the community; they are Women’s Trust and Ghana Sustainable Aid Project (GSAP). Women trust assist women in financial matters by giving them loans and also encouraging them to save. The GSAP are into sanitation and education. They educate the community on cleanliness and have also developed a toilet technology which they have made available to the community members at a lower cost.

There are also associations like the Hairdressers association, barbers association and Market women association as well as co – operative transport union located within the community

70

3. FISE

The traditional name of the community is Fise. It has an estimated population of about 5000 people. Fise was initially a farming community but with the recent emergence of residential buildings in the community it is now fast becoming a peri - urban town with men mostly into artisanship (masons, carpenters and drivers) while women are into small and medium scale trading, food vending and artisanship (dressmaking and hairdressing )

There are a couple of fun/keep fit clubs and Women groups operating within the community. The fun clubs indulge in social activities like group jogging and clean up exercises, while the women’s groups are formed to enable them assist each other financially during naming ceremonies, funerals etc. also trader associations are in existence to help traders access loans.

4. OFANKOR

The community name was given as Ofankor. According to the opinion leaders, the community has an estimated total population of about 10,000 with women being in the majority (60%) and men 40%. The men in the community are mostly artisans and construction workers, while the women are into trading and food vending

There are a lot of social and fun clubs in the community, among these are Peace Fun Club andObonu Fun Club. There are also residence associations such as B.A residents Association and Ofankor Residents Association. The Fun club usually involve themselves in social activities e.g. women education and clean up exercises, some also help the chief disseminate information. The residence associations have also come together in other to solicit for social services such as electricity.

5. TANTRA HILL

The Tantra hill community falls under the Tantra hill electoral area. There is no traditional authority in this community as it is under the jurisdiction of the Achimota traditional rulers; however it is within Ga West Municipal Assembly due to the political demarcations. Hence the opinion leaders are mostly made up of executives of residents associations, the unit committee members as well as the assembly man.

71

6. ACHIMOTA

The name of the community is Achimota; it has an estimated population of about 8000 people who are mostly traders and artisans. There are also some government workers who reside within the community.

According to the Opinion leaders there are a couple of Social groups in the community, namely, Achimota Youth movement, Forgive and Forget, Kings and Queens and various keep fit clubs. These groups are basically interested in the welfare of its members and periodically they organize clean up exercises within the community

7. ALAJO

The community has an estimated population of about 16,500. The members of the community are mostly artisan (both male and female) and traders. There are however office and government workerstoo e.g. police personnel.

There are no NGOs in the community but associations such as drivers’ unions, Hairdressers associations and Tailors Association do exist. These associations are mostly for welfare purposes. They make contribution to help each other in times of need and events like outdooring’s and funerals.

8. ABEKA

The indigenous name of the community is Ada-man, but it is currently known as Abeka. It has an estimated population of about 4,000 people. The populace of the community is mostly into trading and artisanship, there are also some civil servants and other office workers.

A couple of keep fit clubs are existent in the community and they sometimes organize clean up exercises within the community.

72

9. TESANO

The name of the community was given as Tesano. It has an estimated voting population of about 1,800. The community is basically a residential area, but there are petty and medium scale traders in the community, especially in the Zongo market area. There are also artisans and office workers residing in the community.

The market women in the community have formed an association and their main aim is to help members access support for their trading activities e.g.Microfinance And Small Loans Centre (MASLOC) provides funds for the market women through their association. There are also a couple of fun clubs.

10. ADABRAKA

Adabraka is an old Ga community with an estimated population of about 16,000. It falls under the Accra Metropolitan Assembly (AMA). Most people in the community engage in various economic activities ranging from small medium and large trading activities artisanship and office work.

There are lots of associations, groups, NGOs and fun clubs in the community e.g. Friends World Humanity Organization, involved in provision of aid to the community members.

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APPENDIX THREE: SOCIOECONOMIC SURVEY TABLES AND FIGURES

Age and Sex of PAPs

Age Male Female TotalFreq % Freq % Freq %

Below 20 yrs

2 1.7 4 3.4 6 5.0

20 - 30 yrs 28 23.5 21 17.6 49 41.231 - 40 yrs 7 5.9 22 18.5 29 24.441 - 50 yrs 5 4.2 17 14.3 22 18.561 - 70 yrs 1 0.8 2 1.7 3 2.551 - 60 yrs 2 1.7 7 5.9 9 7.6Above 70 yrs

    1 0.8 1 0.8

Total 45 37.8 74 62.2 119 100

Community and Municipality/Metro of PAPs

MUNICIPALITY/METRO

COMMUNITY NAME

MALE FEMALE TOTALFreq % Freq % Freq %

AMA Achimota 4 3.4 3 2.5 7 5.9Adabraka 19 16.0 16 13.4 35 29.4Alajo     1 0.8 1 0.8Caprice     4 3.4 4 3.4Tesano     4 3.4 4 3.4

AMA Total 23 19.3 28 23.5 51 42.9Ga West Amasaman 19 16.0 39 32.8 58 48.7

Ofankor 1 0.8 1 0.8 2 1.7Pokuase 1 0.8 5 4.2 6 5.0

Ga West Total 21 17.6 45 37.8 66 55.5Ga East Achimota (ABC

Jnc)1 0.8 1 0.8 2 1.7

Grand Total 45 37.8 74 62.2 119 100

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Names of Bus Stops/Terminals by Municipality/Metro encroached by PAPs

METRO/MUNICIPALITY

NAME OF BUS STOP

NB SB TOTALFreq % Fre

q% Freq %

AMA Tudu Terminal 24 20.2     24 20.2Star light 3 2.5     3 2.5Champion 4 3.4     4 3.4Adabraka market 2 1.7 2 1.7 4 3.4Caprice 2 1.7 2 1.7 4 3.4Alajo bus stop     1 0.8 1 0.8Tesano 3 2.5 1 0.8 4 3.4Achimota Overhead

5 4.2 2 1.7 7 5.9

AMA Total 43 36.1 8 6.7 51 42.9Ga West Ofankor 1 0.8 1 0.8 2 1.7

ACP junction 4 3.4     4 3.4Festus 2 1.7     2 1.7Amasaman bus stop

2 1.7     2 1.7

Amasaman Terminal

  56 47.1 56 47.1

Ga West Total 9 7.6 57 47.9 66 55.5Ga East ABC 2 1.7     2 1.7Grand Total 54 45.4 65 54.6 119 100

75

None Primary JHS/MSCL SHS/Sec Tech/Voc/Comm

University0.0

10.0

20.0

30.0

40.0

50.0

60.0

1 2 3 4 5 61.68067226890756

19.32773109243715.12605042016810.840336134453782

0.840336134453782

1 2

34

5 612.63.4

31.9

10.93.4

Highest Educational Level of PAPs

Female Male

Educational Level

Perc

enta

ge o

f PAP

s

Nationality of PAPs

Nationality Male Female Total

Freq %Freq % Freq %

Ghanaian 42 35.3 73 61.3 115 96.6Non Ghanaian (Nigerians) 3 2.5 1 0.8 4 3.4Total 45 37.8 74 62.2 119 100

PAPs Ethnicity

Ethnicity Male Female TotalFreq % Freq % Freq %

Akan 27 23.5 41 35.7 68 59.1EWe 9 7.8 19 16.5 28 24.3Ga/Adangme 3 2.6 8 7.0 11 9.6Dagaaba     1 0.9 1 0.9Dagomba 1 0.9 3 2.6 4 3.5Gonja 1 0.9     1 0.9

76

Kotokoli 1 0.9 1 0.9 2 1.7Total 42 36.5 73 63.5 115 100

Christian Moslem No religion Rastafarian0.0

10.0

20.0

30.0

40.0

50.0

60.0

1 2 3 4

32.8

3.40.8 0.81 2 3 4

57.1

5.0

Religious Affiliation of PAPs

Male Female

Religion

Perc

enta

ge o

f PAP

s

Marital Status of PAPs

Marital status

Male Female TotalFreq % Freq % Freq %

Married 15 12.6 38 31.9 53 44.5Single 25 21.0 23 19.3 48 40.3Divorced     2 1.7 2 1.7Separated     3 2.5 3 2.5Widow/er     5 4.2 5 4.2Consensual Union

5 4.2 2 1.7 7 5.9

No Response     1 0.8 1 0.8Total 45 37.8 74 62.2 119 100.0

Size of PAPs Household

Size Male Female Total77

Freq % Freq % Freq %1 - 3 24 20.2 31 26.1 55 46.24 - 6 15 12.6 29 24.4 44 37.07 - 9 4 3.4 7 5.9 11 9.210 - 12     2 1.7 2 1.713 - 15     1 0.8 1 0.815+ 1 0.8 1 0.8 2 1.7No response 1 0.8 3 2.5 4 3.4Total 45 37.8 74 62.2 119 100

PAPs Major Occupation

Occupation Male Female TotalFreq % Freq % Freq %

Petty trader 25 21.0 63 52.9 88 73.9Trader-small (lotto kiosk, kiosk) 9 7.6 4 3.4 13 10.9Artisan (repairs, fabricators, hairdressers, dressmakers etc)

3 2.5 1 0.8 4 3.4

Hairdresser     2 1.7 2 1.7Phone Trader 9 7.6 3 2.5 12 10.1Total 46 38.7 73 61.3 119 100

PAPs Specific Activities being carried out on the Corridor

Activity Male Female TotalFreq % Freq % Freq %

Food vending 1 0.8 28 23.5 29 24.4Trading in foodstuffs     11 9.2 11 9.2Trading in Phone and phone accessories 11 9.2 4 3.4 15 12.6Trading in second hand clothes and shoes 7 5.9 9 7.6 16 13.4Provisions, fruits, credits cards and pure water

11 9.2 16 13.4 27 22.7

Cobbler 1 0.8     1 0.8Exchange money (coins) 1 0.8     1 0.8Fan milk seller 3 2.5     3 2.5Lotto vender 2 1.7     2 1.7Manicure and pedicure     1 0.8 1 0.8Sell herbal drugs 3 2.5     3 2.5Sells Bibles     1 0.8 1 0.8

78

Sells DVDs 2 1.7     2 1.7Sells watches, spectacles, electronic appliances

4 3.4 3 2.5 7 5.9

Total 46 38.7 73 61.3 119 100

PAPs years of Operation at Site

YEARS MALE FEMALE TOTALFreq % Fre

q% Freq %

Less than 1 6 5.0 18 15.1 24 20.21-3 18 15.1 20 16.8 38 31.94-6 15 12.6 18 15.1 33 27.77-9 1 0.8 8 6.7 9 7.610-12 3 2.5 2 1.7 5 4.213-15     2 1.7 2 1.716-18 1 0.8 1 0.8 2 1.719-21     1 0.8 1 0.825-27 1 0.8     1 0.828-30     2 1.7 2 1.7Above 30     1 0.8 1 0.8Can't tell     1 0.8 1 0.8Total 45 37.8 74 62.2 119 100

PAPs Average Monthly Income

Income (GH¢) Male Female TotalFreq % Freq % Freq %

201 - 400 2 1.7     2 1.7401 - 600 2 1.7 1 0.8 3 2.5601 - 800 1 0.8     1 0.8801 - 1000 1 0.8 6 5.0 7 5.91001 - 1200     4 3.4 4 3.41401 - 1600 4 3.4 5 4.2 9 7.61601 - 1800     5 4.2 5 4.2Above 2000 28 23.5 45 37.8 73 61.3Can't tell 3 2.5 2 1.7 5 4.2No Response 4 3.4 6 5.0 10 8.4Total 45 37.8 74 62.2 119 100

79

PAPs Average Monthly Profit

Amount (GH¢) Male Female TotalFreq % Freq % Freq %

Below 100 1 0.8 2 1.7 3 2.5100 - 200 7 5.9 6 5.0 13 10.9201 - 300 3 2.5 8 6.7 11 9.2301 - 400     2 1.7 2 1.7401 - 500 4 3.4 3 2.5 7 5.9501 - 600 5 4.2 6 5.0 11 9.2601 - 700 3 2.5     3 2.5701 - 800     1 0.8 1 0.8801 - 900 1 0.8 9 7.6 10 8.4901 - 1000 2 1.7 1 0.8 3 2.5Above 1000 12 10.1 23 19.3 35 29.4Can't tell 2 1.7 9 7.6 11 9.2No Response 5 4.2 4 3.4 9 7.6Total 45 37.8 74 62.2 119 100

Type of Device used for Displaying items at the Bus Stops/Terminals

Type of Device Male Female TotalFreq % Freq % Freq %

Table only 2 1.7 18 15.1 20 16.8Table with Umbrella 16 13.4 25 21.0 41 34.5Glass showcase 4 3.4 2 1.7 6 5.0Mat/Cloth 5 4.2 10 8.4 15 12.6Rack/Shelves 2 1.7 3 2.5 5 4.2Stationary push truck 7 5.9 1 0.8 8 6.7Stationary van 1 0.8     1 0.8Wooden Shed 1 0.8 7 5.9 8 6.7Table and Rack/Shelves 1 0.8 2 1.7 3 2.5Table with Umbrella and Van   0.0 1 0.8 1 0.8Table with Umbrella, Rack and Shed

1 0.8 1 0.8 2 1.7

Table, Rack and Glass Showcase 1 0.8 2 1.7 3 2.5Metal Canopy and Kiosk     1 0.8 1 0.8Small Kiosk 2 1.7     2 1.7Metal container with concrete base 1 0.8 1 0.8 2 1.7Metal container without concrete base

1 0.8     1 0.8

Total 45 37.8 74 62.2 119 10080

Number of Devices used for displaying items at the Bus Stops/Terminals

Type of Device Number %Table only 25 18.0Table with Umbrella 46 33.1Glass showcase 9 6.5Mat/Cloth 15 10.8Rack/Shelves 13 9.4Stationary push truck 8 5.8Stationary van 3 2.2Wooden Shed 11 7.9Small Kiosk 4 2.9Metal Canopy 2 1.4Metal container with concrete base 2 1.4Metal container without concrete base 1 0.7Total 139 100

Device Type by Bus Stop Name by Direction of Road

Name of Bus Stop Type of Device NB SB Total Total - %Tudu Terminal Glass showcase 2   2 1.7

Mat/Cloth 4   4 3.4Metal container without concrete base

1   1 0.8

Rack/Shelves 1   1 0.8Stationary push truck 2   2 1.7Table and Rack/Shelves 1   1 0.8Table only 4   4 3.4Table with Umbrella 8   8 6.7Wooden Shed 1   1 0.8

Tudu Terminal Total 24   24 20.2Star light Rack/Shelves 2   2 1.7

Table with Umbrella 1   1 0.8Star light Total 3   3 2.5Champion Small Kiosk 1   1 0.8

Table and Rack/Shelves 1   1 0.8Table only 1   1 0.8Wooden Shed 1   1 0.8

Champion Total 4   4 3.4Adabraka market Metal Canopy and Kiosk 1   1 0.8

81

Small Kiosk 1   1 0.8Table with Umbrella   2 2 1.7

Adabraka market Total 2 2 4 3.4Caprice Glass showcase 1   1 0.8

Table only   1 1 0.8Table with Umbrella   1 1 0.8Wooden Shed 1   1 0.8

Caprice Total 2 2 4 3.4Alajo bus stop Table with Umbrella   1 1 0.8Tesano Metal container with concrete

base1   1 0.8

Table only 1   1 0.8Table with Umbrella 1 1 2 1.7

Tesano Total 3 1 4 3.4Achimota Overhead

Glass showcase   1 1 0.8Mat/Cloth 1   1 0.8Table with Umbrella 4 1 5 4.2

Achimota Overhead Total 5 2 7 5.9ABC Table with Umbrella 2   2 1.7Ofankor Glass showcase 1 1 2 1.7ACP junction Stationary push truck 1   1 0.8

Table with Umbrella 1   1 0.8Wooden Shed 2   2 1.7

ACP junction Total 4   4 3.4Festus Table only 1   1 0.8

Table, Rack and Glass Showcase 1   1 0.8Festus Total 2   2 1.7Amasaman bus stop

Table only 1   1 0.8Table with Umbrella 1   1 0.8

Amasaman bus stop Total 2   2 1.7Amasaman Terminal

Mat/Cloth   10 10 8.4Metal container with concrete base

  1 1 0.8

Rack/Shelves   2 2 1.7Stationary push truck   5 5 4.2Stationary van   1 1 0.8Table and Rack/Shelves   1 1 0.8Table only   11 11 9.2Table with Umbrella   17 17 14.3Table with Umbrella and Van   1 1 0.8Table with Umbrella, Rack and Shed

  2 2 1.7

Table, Rack and Glass Showcase   2 2 1.782

Wooden Shed   3 3 2.5Amasaman Terminal Total   56 56 47.1Grand Total 54 65 119 100

Ownership of Device used for displaying items

Type of Device Self (PAP) Another TotalFreq % Freq % Freq %

Table only 18 15.1 2 1.7 20 16.8Table with Umbrella 33 27.7 8 6.7 41 34.5Glass showcase 6 5.0     6 5.0Mat/Cloth 15 12.6     15 12.6Rack/Shelves 5 4.2     5 4.2Small Kiosk 1 0.8 1 0.8 2 1.7Stationary push truck 2 1.7 6 5.0 8 6.7Stationary van     1 0.8 1 0.8Wooden Shed 5 4.2 3 2.5 8 6.7Table and Rack/Shelves 3 2.5     3 2.5Table with Umbrella and Van     1 0.8 1 0.8Table with Umbrella, Rack and Shed

1 0.8 1 0.8 2 1.7

Table, Rack and Glass Showcase 2 1.7 1 0.8 3 2.5Metal Canopy and Kiosk 1 0.8     1 0.8Metal container with concrete base

    2 1.7 2 1.7

Metal container without concrete base

    1 0.8 1 0.8

Total 92 77.3 27 22.7 119 100

Availability of Space/Site for Relocation

NAME OF BUS STOP LOCATION OF AVAILABLE SITE FREQ %Tudu Terminal Hawk on the streets 2 1.7

Don't Know where to go 22 18.5Tudu Terminal Total 24 20.2Star light Just at the side of the same bus

stop1 0.8

Don't Know where to go 2 1.7Star light Total 3 2.5

83

Champion Don't Know where to go 4 3.4Adabraka market Across the other side of the road 1 0.8

Don't Know where to go 3 2.5Adabraka market Total 4 3.4Caprice Behind the bus stop walkway 3 2.5

Don't Know where to go 1 0.8Caprice Total 4 3.4Alajo bus stop Behind the bus stop walkway 1 0.8Tesano Behind the bus stop walkway 2 1.7

Don't Know where to go 2 1.7Tesano Total 4 3.4Achimota Overhead Alogboshie 1 0.8

Apenkkwa 1 0.8Some distance from the current location

1 0.8

Don't Know where to go 4 3.4Achimota Overhead Total 7 5.9ABC Don't Know where to go 2 1.7Ofankor Don't Know where to go 2 1.7ACP junction Don't Know where to go 4 3.4Festus Behind the bus stop walkway 1 0.8

Don't Know where to go 1 0.8Festus Total 2 1.7Amasaman bus stop Behind the bus stop walkway 1 0.8

Don't Know where to go 1 0.8Amasaman bus stop Total 2 1.7Amasaman Terminal Across the other side of the road 1 0.8

Market 1 0.8Don't Know where to go 54 45.4

Amasaman Terminal Total 56 47.1Grand Total 119 100

84

85

APPENDIX FOUR: QUESTIONNAIRES AND FGD GUIDES

BUS RAPID TRANSIT CORRIDOR: ACCRA-AMASAMAN-ACCRA

PAP QUESTIONNAIRE FOR THE PREPARATION OF AN ABBREVIATED RAP

Date: Interviewer: Municipality:Community name: Direction of road: Category of PAP:Structure: ID:

A: BIO-DATA

1. Full name of Respondent (Check with official ID)

……………………………………………………………………

2. Status: a. business owner b. Tenant c. Caretaker d. Employee/Helper

3. Sex: a. Male b. Female

4. Age (in completed Years): ………………………………….

5. Address and Telephone number:

…………………………………………………………………………………..

………………………………………………………………………………………………………

……………………………….

6. Highest Educational level:

7. Nationality: a. Ghanaian b. Non-Ghanaian

8. If non-Ghanaian, specify name of country ……………………………………………….

9. If Ghanaian, state ethnic group:

10. Religion:

11. Marital status:

12. Household size:

B: ECONOMIC ACTIVITY

13. Occupation: a. Hawker b. Petty trader c.

86

14. Activity on corridor:

……………………………………………………………………………………

15. Main products:

……………………………………………………………………………………………..

16. Average income per day:……………………………………………………………….

17. Average profit per day ……………………………………………………………………..

C: STRUCTURE

18. Type of structure used for business:

……………………………………………………………..

19. Ownership of structure: a. Self b. another

20. Name and address of owner: …………………………….

……………………………………………

21. Availability of space for relocation/alternative site: a. Yes b. No

22. If yes, distance from present site: ………………………………………………….

23. Resources needed for relocation of business:

……………………………………………………………………..

………………………………………………………………………………………………………

……………………………………..

………………………………………………………………………………………………………

……………………………………..

D: PROJECT IMPACT

24. Positive impact of the provision of bus stop infrastructure:

……………………………………………..

………………………………………………………………………………………………………

…………………………………….

25. Negative impact of provision of bus stop infrastructure:

…………………………………………………….

…………………………………………………………………………………………………………

…………………………………………

87

BRT: AMASAMAN TO TUDU AND RETURN

FOCUS GROUP/CONSULTATION GUIDE

1. INTRODUCTION:

The Department of Urban Roads (DUR) plans to implement the Bus Rapid Transit Project from Amasaman to Tudu and back. Part of this project seeks to improve on bus stop infrastructure, and provide the terminals for the buses. Therefore bus stops along the road from Amasaman to Tudu will be improved and fitted with shelters. This will require that people whose trading activities encroach on the bus stops should vacate these areas. The DUR is by this exercise of consultation and sensitization informing all communities through which the road passes to be aware and to collaborate with officials sent to implement the project. The current FGD/Consultation exercise seeks to inform stakeholders about the project and to receive their input on the project.

2. BACKGROUND OF COMMUNITY/ASSEMBLY

1. What is the name of the community or Assembly?2. What is the population of the community or Assembly?

Men -------------------- Women ………………….. Youth ………………..

3. What are the main economic activities of:

Men:

Women:

Youth:

88

4. What identifiable groups/NGOs are found in the community or Assembly?Group/NGO:

Main goal:

Area of operation/suburb:

3. TRADITIONAL AUTHORITY

5. Please describe the traditional authority which is currently in place in the community?

6. Who owns lands/sites earmarked for terminals and bus stops?7. What processes do people have to go through to have access to

lands/sites for business activities?

4. PROJECT AFFECTED PERSONS

8. How many men and women are currently working near / on the bus stops along the stretch of the road within the community?

9. What kinds of structures are erected on or very near the bus stops on which the activities are carried?

10. Where can people find alternative areas to carry out their economic activities?

11. Which lead agency must see to it that people vacate the bus stops and nearby areas for the work to be done?

12. What role can community leaders or Municipal Assembly play in getting the sites vacant?

5. PROJECT IMPACT

13. What would be the positive impacts of the improvement of the bus stops and terminals?

89

14. How can these positive impacts be enhanced?15. What may constitute negative impacts of this project?16. How can the negative impacts be mitigated?

APPENDIX FIVE: GRIEVANCE FORM

1. Name of Complainant (PAP)

……………………………………………………………………………………………

2. Address of

Applicant---------------------------------------------------------------------------------------------------------

-----------------------------------------------------------------------------------

3. Application date--------------------------------------------------------------------------------------

4. Name of officer receiving grievance ------------------------------------------------------------

5. Position of officer receiving grievance ---------------------------------------------------------

6. Type of grievance------------------------------------------------------------------------------------

7. Details of

grievance------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------90

-------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------

--------------------------------------------------

91

APPENDIX SIX: GRIEVANCE CLOSE-OUT FORM

GRIEVANCE CLOSEOUT FORM

1. Detailed evaluation of the case-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

2. Possible corrective actions determined and discussed with complainant ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

3. Corrective steps taken------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

4. Timeframe for completion--------------------------------------------------------------------------5. Responsible agent/agency implement----------------------------------------------------------6. Acceptance by PAP

a. I ---------------------------------------------------------------------- accept the corrective measures proposed to remedy my grievance.

b. I ------------------------------------------------------------------- do not accept the corrective measures proposed to remedy my grievance.

7. Additional corrective measures-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

8. Acceptance by PAPa. I ----------------------------------------------------------------- accept the corrective measures

proposed to remedy my grievance.b. I ------------------------------------------------------------------ do not accept the corrective

measures proposed to remedy my grievance.

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APPENDIX SEVEN: GALLERY OF PHOTOS OF CONSULTATIVE MEETINGS

Meeting with Ga East Mun. Assembly

Meeting with Ga West Urban Passenger Transport Unit Meeting with Pokuase

Opinion Leaders

Meeting with Achimota Transport Terminal Welfare

Meeting with Achimota Transport Terminal Welfare

Meeting with Ofankor opinion leaders

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Meeting with Caprice Motor Dealers

Achimota old station(SB) encroachment

Encroachment on Adaman-AbekaJnc Bus stop

Meeting with Achimota (NaaDensua) Nkabom drivers’ Union

Encroachment on Bus stop pavement at Caprice

Meeting with Tesano Opinion Leaders

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