listening
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Listening. Allen Turley. 1. Introduction. A skill or a value? ____________ : The core value that listening is built on. Compassion. 5 th Habit Seek First to Understand, Then to Be Understood . Who do we need to be listening to?. What Good Listening Accomplishes. - PowerPoint PPT PresentationTRANSCRIPT
Course T309.01 iteenchallenge.org
Listening Allen Turley
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1. IntroductionA skill or a value?
____________: The core value that listening is built on
Compassion
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5th Habit
Seek First to
Understand,
Then to Be
Understood 10/2010 4
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Who do we need to be listening to?
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What Good Listening AccomplishesGather complete and accurate ____________ to
improve your _______________ of a problem and make possible more suitable _________.
Demonstrate genuine ________.
It shows that you do not have all of the answers.
It tells the other person that you _____ his or her thoughts and opinions.
Demonstrates genuine love and concern.
informationunderstandin
g solutionshumility
value
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Indicates that you _______ him or her as a person and have not automatically or lightly dismissed the concerns expressed.
Allows dialogue to continue even when there is ____________.
Avoid saying the wrong thing. Proverbs 18:13Dissipates strong feelings Increase others confidence in youOpens people to be willing to listen to you when the time
comes.Builds a foundation that will help steer clear (avoid) of
________ or easily resolve it if it does occur.
What Good Listening Accomplishes
accept
disagreement
conflict 10/2010 7
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2. Skills
1.Waiting2.Attending3.Clarifying4.Reflecting5.Agreeing
2. Skills
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3. Roadblocks to Listening
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Mitigate: to lessen in force or intensity, grief, harshness,
or pain; moderate. to make less severe to make milder or more gentle; mollify;
appease.
Mitigated _______: an attempt to downplay or soften the meaning
of what is being said.
Speech
4. Mitigating
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1.Command2.Obligation3.Suggestion4.Query5.Preference6.Hint
Levels of Mitigation
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Listen for __________ ________
Better yet, if you become a person who is a _____________ ______ listener people will not have to mitigate.
How to avoid a catastrophe!
mitigated speech
active
companionate
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Learning from those _________ than you. younger
•Exhibits _________•Earn _____•Maintain _________
relevance
trusthumility
Reverse Mentoring is ________
listening
5. Reverse Mentoring
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Be still and know that I
am God!
6. Listen to the Father!
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