Listening Friends-Revision slides

Use these slides to help you remember your training and to help you practise your skills.

Be honest

and

trustworthy

Keep things confidential

Try to understand before trying to

be understood.

Show real care for other people.

Work out what feelings are saying.

Try to

understand

how others

feel

Listening Friends Mind Map

Explain process

Greetings

Befriender

Promise

Greetings

Hello, my name is …I’m here to be your Befriender today.

Explain process

I’ll try to help you by listening to what’s bothering you.

Befriender

Promise I’m going to ask an adult

Befriender to come and help. It’s okay I’ll talk

to them with you.

Who would you like me to ask?

I’m sorry, I’d really like to help but I can only listen to

the problem if you are happy with the

promise. If you want to think

about it, you can come back again

and talk to a Befriender later.

This is the Befriender Promise. I’ll just read it to you.

Is that okay?

What is bullying?What is bullying?What does it look like?What does it look like?

What does it feel like?What does it feel like?Why does it happen?Why does it happen?

What can we do about it?What can we do about it?

Listening Friends Mind Map

Explain process

Greetings

Befriender

Promise

The problem

Open question

s

Active listening

Checking feelings

Reflecting back

Summarising

Need Need to to

know know more?more?

Know Know enoughenough??

What does it look like?

~ nods, ums and yes~ recap

~ good eye contact~ comfortable seating

~hands on lap~ not fidgeting

~ looks as if you understand

~ looks as if you care

What does it feel like?~ feels comfortable~ makes people feel

equal~ makes people feel

welcome~ makes people feel

confident~ makes people feel

safe

I bet you felt …? How did

you feel when …?

When … happened, did

you feel …?

We get people to We get people to talk by asking talk by asking

good questions good questions and we actively and we actively

listenlisten

REMEMBER

BEFRIENDERS IS A LISTENING

SERVICE!

Listening friends Mind Map

Explain process

Greetings

Befriender

Promise

The problem

Open question

s

Active listening

Checking feelings

Reflecting back

Summarising

Moving on

Prompting suggestions

Assessing

suggestions

Checking feelings

Need Need to to

know know more?more?

Know Know enoughenough??

Moving on

Prompting suggestions

Assessing

suggestions

Checking feelings

So what would you like to happen?

ORWhat would you like to do about

it?IF THEY ARE ABSOLUTELY

STUCK, A FEW USEFUL SUGGESTIONS ARE:Perhaps you could

~talk to them about it~ talk to your parents about

it~ talk to your teacher about

it~ talk to an adult Befriender

about itWhat do you think

would happen if you did that?

How would you feel if

that happened?

That seems a really good idea.

ORMaybe you’d rather try something else.

Befriender Mind Map

Explain process

Greetings

Befriender

Promise

The problem

Open question

s

Active listening

Checking feelings

Reflecting back

Summarising

Moving on

Prompting suggestions

Assessing

suggestions

Checking feelings

Endings

Exit poll

Goodbyes and good lucks

Need Need to to

know know more?more?

Know Know enoughenough??