lists for leaders: list 12 - vendor selection checklist
TRANSCRIPT
Vendor Selection Checklist … for Business Operations
One Stop LeaderShop®
The Complete Manager Training Program
Lists for Leaders: List 12
Presented by
Lists for Leaders Series on SlideShare
Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership
One Stop LeaderShop® - The Complete Manager Training Program
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Statement of Purpose
Vendor Selection Track the contribution made by your suppliers.
One Stop LeaderShop® - The Complete Manager Training Program
Contents
The Vendor Selection Checklist … in Business Operations
One Stop LeaderShop® - The Complete Manager Training Program
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A good vendor will deliver high-quality products and services at an affordable cost. A great vendor will present new opportunities that will propel your company forward.
Strategic Competence
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Distinguished Service Delivery
When choosing a vendor, you’ll need more than just rhetoric about customer service. Look for evidence that service delivery is a core competence.
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Robust Technology
The vendor’s systems should materially enhance your end-to-end work flow from service delivery to transaction processing to performance reporting and beyond. Pick a vendor who actively invests in the maintenance and modernization of their core technology.
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Strength & Stability
Remember, you want your suppliers to be financially viable, now and in the future. Research the vendor’s financial performance for the past three years. Get help from your corporate Controller when interpreting financial data.
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Affordable Cost
Vendor services must be cost-efficient – as defined by you. Analyze how different pricing scenarios affect the long term cost/benefit of your business. Build a spreadsheet so you can test the proposed contract terms in a variety of economic scenarios.
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Internal Control
The vendor should disclose financial losses and/or lapses in internal control -- past and present or anticipated -- that could adversely affect the value of your transaction.
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Business Continuity Planning
Review the specifics of the vendor’s emergency preparedness and disaster recovery processes. Ensure that the vendor’s business continuity plans will dovetail with your own.
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Professional References
Talk to your counterparts in other companies who do business with the vendor. This is a good way to find out what you can expect after the sale.
Vendor relationships are costly … … especially the high-risk or high-visibility ones.
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
Choose well.
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
Intro i Leadership Principles Intro ii Pillars of Business Operations List 1: Strategic Planning in Five Steps List 2: Service Quality Promises List 3: Secrets to Successful Hiring List 4: Cheap Training Ideas List 5: Performance Management Style Points List 6: Tips for a Successful Employee Survey List 7: Motivations for Managing Metrics List 8: Signs of Continuous Improvement List 9: Project Delivery Scorecard List 10: Rules for a Winning Budget Season List 11: Keys to Equitable Cost Allocation List 12: Vendor Selection Checklist List 13: Internal Control Wellness List 14: ABCs of Business Continuity Bonus! Little Lessons in Leadership
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Workbook CD ROM
One Stop LeaderShop® is a comprehensive, convenient and affordable manager training course. We teach managers the 5 leadership principles and 14 business practices they need to drive performance, including Practice 12: Vendor Management.
Our course is purposely written as an independent study program (classroom optional). For more information about Vendor Management please follow these links:
Paperback Book E-Book
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
Workbook CD ROM
One Stop LeaderShop® The Complete Manager Training Program
Complete 14-Volume E-Book links:
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
One Stop LeaderShop® The Complete Manager Training Program
Complete 6-Volume Paperback Book links:
Workbook CD ROM
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
Also available on SlideShare How to Be a Great Employee
Lesson 1: Think Strategically Lesson 2: Follow a Set of Guiding Principles Lesson 3: Be a Responsible Corporate Steward Lesson 4: Care About Customers Lesson 5: Say It With Numbers Lesson 6: Manage Yourself Lesson 7: Redefine Professional Growth
Advice for career-minded beginners!
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Also available on SlideShare Leadership for the Time of Your Life
Recent Graduate Young Professional Manager of Managers C-Suite Executive
Need solutions? … help has arrived!
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
Also available on SlideShare Perfect Pairings
Some business practices are simply meant to be together!
Strategic Planning & Equitable Cost
Allocation
Performance Management & Employee Satisfaction
Service Quality & Vendor Management
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com
CEO’s, Managers, Job Seekers and Recent Graduates! Click to learn more about our affordable manager training program.
Author, Trainer, Operations Professional CEO, One Stop LeaderShop®
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The Complete Manager Training Program
Mary E. Vogan
One Stop LeaderShop® - The Complete Manager Training Program Visit us at www.onestopleadershop.com