lite 2015 administrate learning workshop - getting the most out of the crm

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GETTING THE MOST OUT OF THE CRM Administrate

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Page 1: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

GETTING THE MOST OUT OF THE CRM

Administrate

Page 2: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

Agenda

1.  What exactly is a CRM? 2.  Why does a training company need a CRM? 3.  What are the best practices to get the most out of your CRM? 4.  How does the Sales Opportunities System and CRM work together?

Page 3: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

What Exactly is a CRM?

Page 4: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

Why do you need a CRM?

•  Customer retention •  Ease of access •  Saves time

Page 5: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

Best Practices to Get the Most Out of the CRM

1.  Plan out your data storage 2.  Use the Task Management feature 3.  Configure your IMAP email Integration

Page 6: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

First Aid Training

Page 7: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

Plan Your Data Storage

Page 8: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

Task Management

Page 9: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

IMAP Email Integration

Page 10: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

How the Sales Opportunities System and CRM Work Together

Page 11: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

1.  Manage bookings and enquiries

2.  Scale up and grow your business

How the Sales Opportunities System and CRM Work Together

Page 12: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

How the Sales Opportunities System and CRM Work Together

Let’s do a demo!

Page 13: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

1.  What exactly is a CRM? 2.  Why does a training company

need a CRM? 3.  What are the best practices

to get the most out of your CRM?

4.  How does the Sales Opportunities System and CRM work together?

Review

Page 14: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

Data and Reporting Workshop Today at 3:00 PM to 3:45 PM

Page 15: LITE 2015 Administrate Learning Workshop - Getting the Most out of the CRM

THANK YOU [email protected]