livechat software investor presentation · five9 multichannel contact center freshdesk customer...

28

Upload: others

Post on 07-Aug-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 2: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 3: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 4: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 5: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 6: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 7: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 8: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 9: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 10: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 11: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 12: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 13: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 16: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 18: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 19: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist

Page 20: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 21: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 22: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 23: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 24: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist

H1 2019/20 H1 2018/19

85,7% 83,8%

65,9% 70,4%

61,7% 67,3%

49,7% 54,4%

122,0% 136,2%

111,0% 123,2%

6,7 6,8

6,7 6,8

4,7 4,8

Page 25: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist

Page 26: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist
Page 27: LiveChat Software Investor Presentation · Five9 Multichannel Contact Center Freshdesk Customer Suþport Software VENDOR EXPERIENCE AND CAPABILITIES . Story Structure START Tourist