Liverpool Patient Profiling

Carole Adebayo

&

Pauline Mitchell

Background• Princes Park Health Centre

• Ethnicity, language, religion &

• access needs

• Over 40% of Liverpool's population

• No information available

Progress So Far• 44 Practices Profiled• Average response rate 57%• Roll out of PP revised April 2006• 56 extra practices – 5 years• All new practices visited• 96 – registration process• Information Pack / Training• PP Team – focal point

PCT Summary

• 279 Ethnic groups

• Patients from 147 Countries

• 81 Spoken Languages

• 48 Read Languages

• 54 Religions

Patient Profiling

Purpose

• To improve overall service provision by supporting Primary Care providers with information collected locally on CHD, Diabetes, Smoking and Obesity and identify factors impacting on access and utilisation of services

Uses of Patient Profiling

• Patient Involvement• Links to Smoking Cessation• Geographical Profile / Equity Audits/

Needs Assessments• Inequalities Targeting• Identify Hot Spots• Health Promotion• Service improvement• Commissioning

Patient ProfilingTo reduce inequalities in health

by developing health equity audit tools for practitioners to use in each individual practice

1Agree partners &

issues

3

4

5

Service Delivery

Investment &

Secure changes in

Agree High Priorities

Agree

local actions,

narrow gap

Equity Profile

Identify Gaps

Compare:Area Age

Ethnicity Economic Gender

Health Equity Audit cycle

DOH

2

Patient Profiling

Looking at;

• Practice Population Characteristics

• Specified Health / Risk Factors

Practice Population Characteristics

• Total GP Population• Profiled Patients – from the age of 16

• Age Structure• Gender• Where they live

• Need for Interpreter / Translator• Those that do not Reading any Language• Main Languages Read

Specified Health / Risk Factors

• Currently looking at Diabetes, CHD, Smoking and Obesity

• Cross referencing – e.g. CHD & Smoking, • Diabetic & Obese

• Relating each to age, ethnicity, religion, spread and language

• Looking for possible gaps e.g. between male and female in certain age groups

BenefitsThe benefits to profiling include:

• Delivering more relevant information about patients/clients

• Improving targeting and performance of services

• Helping both the PCT and practitioner better understand their patients/clients

• Non personally-identifiable information shared across the different programmes

• Access to more up to date information

Conclusion

• It is live information about people accessing our PCT.

• It can be used to plan, organise and deliver service.

• It is only as good as the information put into it.

• It is not a magic tool and will not solve general issues.

• It is brilliant in identifying / targeting the gaps in population, service, access etc.

• http://www.liverpoolpct.nhs.uk/Library/Publications/Health%20Statistics%202007.pdf

KEY DEMOGRAPHIC AND HEALTH STATISTICS

byNeighbourhood Management AreasforLiverpoolPrimary Care Trust