PRODUCT OVERVIEW

DASHBOARD

1. All Active Jobs • Displays how far driver is from pickup location • Ability to contact driver directly via Instant

Message and 2-way radio • Clicking into each job will show a detailed view

including dispatch history 2. Snapshot Information

• Quick view of total drivers online and total jobs for the day

3. Radio Broadcast • Ability to send mass broadcast using 2-way

radio to all drivers 4. Caller ID

• Distinguishes between repeat and new customers

• Indicates calls per line • Easily identify if this call is for a job in progress

5. Reservations • Lists all upcoming reservations • Reservations will move to main screen as the

pickup time approaches 6. Drivers Online

• Shows all drivers online and their current status

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1. Toggle • Quickly toggle the Live Map from various

locations on the dashboard 2. Display Options

• Ability to show and hide the heat map, traffic, etc.

3. Driver List • A quick access list of drivers and a real-time

view of them on the map 4. Detailed Driver Info

• Clicking into a driver will provide additional driver details – driver number, job, drop off location

5. Route Info • Easily see where the driver is heading

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1. Search Filters • Powerful search filters allow you to sort through

all jobs in the system • Can search by date, driver, address, account,

passenger and status 2. Export Data

• Easily export search results to Excel and CSV

SEARCH21

1. Bases • Ability to manage multiple bases • Set pricing rules and base specific settings that

will apply throughout the system • Easily link different booking options (apps, web)

to specific bases 2. Dispatch

• Manage multiple dispatching methods, all configurable by owner. This allows you to dispatch in a way that works for your business

• We support manual dispatching, opt-in dispatching, auto dispatching and distributed dispatching to ensure each driver gets equal work

3. Job Options • Unlimited customizable job options act as filters.

Use them to set restrictions on drivers and jobs like Child Seat, Pets, Airport Pickups etc.

• Drivers who do not have these options set in their profile will not be able to accept jobs that have these options selected

BUSINESS MANAGEMENT

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1. Employee Management • Manage dispatchers, drivers and admins in one

screen • Quickly identify employees with expired

documents (ex: license, registration, inspection, etc.)

• Ability to temporality suspend drivers which prevents them from logging into the driver app

• View base fee and job balances for each employee

• Powerful search tools to help you quickly find the driver you’re looking for

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1. Pricing • Owners can easily configure pricing amounts by

creating pricing zones • Quickly create zones by entering a zip code • Supports Flat rate and Variable rate zone to

zone pricing • Add surcharges and vehicle specific rules • Create different pricing rules for each base

allowing customized estimates for different applications

BUSINESS MANAGEMENT

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1. Accounts • Ability to manage business accounts • Can suspend or inactive as needed • Rates can be customized per accounts • Search jobs by account and export for easy

invoicing

BUSINESS MANAGEMENT

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1. Maps • Can see the route real-time between pickup and

drop off locations • Displays distance and time estimates

2. Price Estimate • Price estimates populate based on pricing rules

and job options 3. Auto Complete

• Shows past addresses for repeat customers, based on phone number

4. Address Validation • Shows address suggestions if entered address

is not found

ADDING JOBS

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1. Multiple Dispatch Options • Ability to select the best dispatch method for a

particular job. These are configurable 2. Manual Dispatch

• Manually assign a job to a specific driver 3. Dispatched Job

• View detailed information related to status of dispatched jobs (ex: available/selected drivers and distances, dispatch method, etc.) in real time

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1. Mobile Apps • iOS & Android Driver Apps

o Ability to opt-in for jobs, view job history, accept payments and notify passengers

• iOS & Android White-Label Passenger Apps Available

o See nearby drivers, track job progress, get time and cost estimates

2. SMS Text Booking • Customers can request a ride by SMS Texting

3. Web Booking • Customers can book directly from your website

MULTIPLE DRIVER & PASSENGER TOOLS

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