lms lessons learned cue 2015 dr. michael myers, phd [email protected]@nu.edu dr. cynthia...

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LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD [email protected] Dr. Cynthia Sistek-Chandler, EdD [email protected] http:// tinyurl.com/LMSCUE2015

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Page 1: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

LMS Lessons LearnedCUE 2015

Dr. Michael Myers, PhD [email protected]

Dr. Cynthia Sistek-Chandler, EdD [email protected]

http://tinyurl.com/LMSCUE2015

Page 2: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Lessons Learned from the LMS Review

ProcessVendor SelectionUniversal AttributesVoIP and Synchronous Discussion

ToolsTechnical SupportProfessional DevelopmentChallenges

Page 3: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Re-”Vision”

LMS Evaluation ProcessQuestions we asked, why we asked

them?What we discovered along the way

LMS MigrationWhat will it look like, when will we get

there?

Restructure of resourcesHow we will get there?

Page 4: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Needs Assessment

Rich engaging content designed around key educational content and concepts (Content Management)

Consistent high-quality student experience Focus on student learning outcomes- associated

with signature assignments and rubrics (Learning Analytics)

Mobile experience Synchronous Tools Accessible courses (ADA Compliant) Professional Development

Page 5: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 6: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 7: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Final 4Pearson Learning (eCollege)Desire 2 LearnCanvas by InstructureBlackboard Learn

Page 8: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 9: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 10: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 11: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 12: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 13: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu
Page 14: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

LMS Needs: Course Excellence Audio/Video

Synchronous

Asynchronous

Gradebook/feedback

Depth & detail

Efficiency

Rubrics

Email

Robust exam/quizzing assessment tools

Structure and Pace

Device agnosticism

Content

Page 15: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

LMS Needs: Integration

Course Content Management One to many

Across systems

“De-siloed” experience Faculty supplementation,

collaboration

Incorporation of e-text Single Sign On capabilities

Page 16: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

LMS Needs: Mobile Experience

Notifications Branded experience LMS/other systems Native and mobile web Interactive, not passive Comprehensive

Page 17: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

LMS Needs: Student Engagement

Integration of Social tools Notifications Badging Adaptive learning MOOCs Program level spaces, cohorts,

student clubs, portfolio and alumni

Page 18: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Blackboard Collaborate Approx. 2000 enterprise customers in Higher Ed worldwide.

Running at a rate of about 2.5 billion minutes of web conferencing per year.

Based on decision, may be the synchronous tool

In the near term

Continue to explore other tools

Richer training, better support

Page 19: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Technical Support

Quality supportHigh touch, timelyMetrics, reportingTransparencyNuanced understanding of

usFix in the near-term,

preclude in the long-term

Page 20: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Voice Over IP (VoIP Synchronous Tools)Screen and Application Sharing

Real time breakoutsJava IndependentMobile AccessMP4 Cloud-based conversionIntegrated Telephony

Page 21: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Migration Process

30-40 courses developed by LMS vendors with NU faculty

Building a repository of rich content models for reuse/repurposing in remainder of courses

Define style sheets, responsive design, html-5 principles to be used across all courses

Create best-in-show courses that reflect the leading edge of new LMS capabilities

Refining automated process for migrating courses from legacy eCollege LMS

“Training the Trainer”- Vendor providing close collaboration with NU staff as courses developed so all future courses fully exploit LMS capabilities

Page 22: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Training

Helpdesk

Course Developers/ID

Migration Management

Technology

Faculty

Page 23: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

How it looks nowInstructional Designers

Course Developers

Instruct. Design

Curriculum Designers

Faculty FellowsCurr

. Design

Sr. Programmer

Sr. ProgrammerInnovat. Integrat.

Producer

RecordersVide

o Prod.

Faculty Trainers

Course Dev (2nd role)

Faculty Training

Client Services

LMS helpdesk Concierge

Page 24: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

How can it be better?

Instructional Designers

Course Developers Instruct.

Design

Curriculum Designers

Faculty FellowsCurr. Design

Sr. Programmer

Sr. ProgrammerInnovat. Integrat.

Producer

Recorders Video Prod.

Faculty Trainers

Course Dev (2nd role)

Faculty

Training

Client Services

LMS helpdesk

Concierge

Analysis and Action

Page 25: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Ongoing Formative Feedback

Page 26: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Major Considerations

scalesuccessmarket positionvisibility across higher

education

Page 27: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Lessons Learned: Scale

Video ConferencingMigrationCommunity

Page 28: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Lessons Learned: Single Sign OnIT Managed Occurred during LMS

migration

Page 29: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Lessons Learned: Transparency

System Help DeskUse of Faculty CommunityCommunication

Page 30: LMS Lessons Learned CUE 2015 Dr. Michael Myers, PhD mmyers@nu.edummyers@nu.edu Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu cchandler@nu.edu

Contact Us

MPmyersPHD

Tinyurl.com/cynthiachandler

@cynthiachandler

Zoom.us.com

Dr. Michael Myers, PhD [email protected]

Dr. Cynthia Sistek-Chandler, EdD [email protected]

Evaluation in Sched