© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-1CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1

Tutorial

CiscoWorks LMS 3.1

Tutorial

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-2CiscoWorks LMS 3.1 Tutorial

About This Tutorial

Introduce CiscoWorks LMS 3.1

Highlight the new features within CiscoWorks LMS 3.1

View various scenarios explaining how to use some of the applications in CiscoWorks LMS 3.1

Provide guidelines for system administration

Provide links to documentation for CiscoWorks LMS 3.1 and related applications

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-3CiscoWorks LMS 3.1 Tutorial

How the Tutorial is Organized

Chapter 1Introduction to

CiscoWorks LMS 3.1

Chapter 2CiscoWorks LMS 3.1

New Features

Chapter 3CiscoWorks LMS 3.1

Scenarios

Chapter 4System Administration

Guidelines

Chapter 5Helpful Links to

Reference Material

Introduce network management, CiscoWorks LMS 3.1, and the applications contained within the bundle

Learn about the new features in CiscoWorks LMS 3.1

Using several examples, learn how to use some of the various applications in CiscoWorks LMS 3.1

Review important system requirements, and system administration tasks

A comprehensive set of links to more information on CiscoWorks LMS 3.1 and related topics

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-4CiscoWorks LMS 3.1 Tutorial

Chapter 1

Introduction to CiscoWorks LMS 3.1

Chapter 1

Introduction to CiscoWorks LMS 3.1

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-5CiscoWorks LMS 3.1 Tutorial

Chapter 1 Outline

What is Network Management?

What is CiscoWorks LMS?

CiscoWorks LMS Applications

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-6CiscoWorks LMS 3.1 Tutorial

What is Network Management? What is Network Management?

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-7CiscoWorks LMS 3.1 Tutorial

What is Network Management?Overview

Network Management

Evolution of Networking

Network Management Goals

FCAPS

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-8CiscoWorks LMS 3.1 Tutorial

What is Network Management?Evolution of Networking

Networks are increasing in scale and complexity.

You must not only manage the elements of the network infrastructure, but also the services across the element.

Support staff and budget do not always keep pace with technology.

Network traffic andnetwork technology

Network resources(support staff, $$)

Growth

Time

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-9CiscoWorks LMS 3.1 Tutorial

What is Network Management?Network Management Goals

The Goals:

Ensure that users of a network receive information technology services with the quality of service they expect.

Ensure the strategic and tactical planning of the engineering, operations, and maintenance of a network and its services.

Help network engineers manage the complexity of a data network and ensure that data can go across the network with maximum efficiency and transparency.

Prepare for disaster recovery.

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-10CiscoWorks LMS 3.1 Tutorial

What is Network Management?FCAPS

ISO defines five functional areas of network management:

Fault management Configuration management Accounting management Performance management Security management

Some management issues may span several areas.

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-11CiscoWorks LMS 3.1 Tutorial

What is CiscoWorks LMS 3.1? What is CiscoWorks LMS 3.1?

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-12CiscoWorks LMS 3.1 Tutorial

What is CiscoWorks LMS 3.1?Overview

CiscoWorks LMS 3.1

Bundle of Applications

Functional Architecture

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-13CiscoWorks LMS 3.1 Tutorial

What is CiscoWorks LMS 3.1?Bundle of Applications

Common Services

Re

sou

rce

Ma

na

ge

rE

sse

ntia

ls

Ca

mp

us

Ma

na

ge

r

Cis

coV

iew

De

vice

Fa

ult

Ma

na

ge

r

Inte

rne

two

rkP

erf

orm

an

ceM

on

itor

CiscoWorks Portal

CiscoWorks Assistant

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-14CiscoWorks LMS 3.1 Tutorial

What is CiscoWorks LMS 3.1?Functional Architecture

Network Devices(SNMP Agents and MIBs)

CiscoWorks Servers

MIBsSNMP, Telnet, SSH,TFTP, RCP, SCP, and HTTPS

HTTPHTTPS

AAA Server(Access Control Server)

RADIUSTACACS+

User Authentication and Authorization

Multi-Server Trust

Cisco.comCisco.com

The CiscoWorks LMS 3.1 Architecture: A client/server/agent architecture

Access to information using a web browser

Central storage of information

Automatic collection of updates and changes

Simplifies the deployment of changes to network devices

Changes/ Updates

CiscoWorks Client(Web Browser)

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-15CiscoWorks LMS 3.1 Tutorial

CiscoWorksCiscoWorks LMS 3.1 Applications

CiscoWorksCiscoWorks LMS 3.1 Applications

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-16CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1

LMS Portal

Common Services

CiscoWorks Assistant

Campus Manager

Resource Manager Essentials

Internetwork Performance Monitor

Device Fault Manager

CiscoView

CiscoWorks LMS 3.1 ApplicationsOverview

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-17CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsLMS Portal

Web-based interface into the CiscoWorks LMS 3.1 applications Launch applications to manage and monitor Cisco network devices

Views Portlets

Portals

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-18CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsCommon Services

Network Devices

(CiscoWorks Common Services)

Web BrowserUser Interface

DCR

Applications

Provides a common set of management services shared by

the CiscoWorks applications.

Includes web page, process management, user security, and the help engine.

Includes database engine and utilities, event distribution services, job

management, and device discovery.

Runtime Services

SystemServices

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-19CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsCiscoWorks Assistant

Server Setup End Host/IP Phone Down

Device Troubleshooting

WorkflowsDeployment Troubleshooting

Overcome network management and LMS deployment challenges.

Automate tasks with workflows.

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-20CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsCampus Manager

Visualization(Topology Services)

User Tracking

View physical and logical connectivity of network.

Configure and view VLANs, VTP, and ATM domains.

Report on devices, best practices, and discrepancies.

Locate the connectivity of hosts, end users, and IP phones.

Configuration

Reports

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-21CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsResource Manager Essentials

Syslog Analysis

AuditTrail

ChangeAudit

Services

SoftwareManagement

ConfigurationManagement

InventoryManagement

Report on changes to the inventory, configuration files, and software images.

Software Images

Configuration Files

Detailed Device Information

Syslog Messages

Report on changes to the configuration settings.

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-22CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsInternetwork Performance Monitor

Use synthetic tests to measure protocol response times and monitor device availability.

– ICMP echo test

– TCP connect test

– DNS resolution test

– DHCP test

– HTTP response test

– Voice, video jitter test

– And more

Isolate delays by viewing latency hop-by-hop.

Identify performance trends using historical data.

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-23CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsDevice Fault Manager

Proactively monitor Cisco devices for faults:

– Environmental (temperature, voltage, power supply)

– Connectivity

– Processor, memory utilization, etc.

– Interface utilization, errors, down

Generate notifications for alerts and events.

Search 31 days of fault history.

Alerts and Activities

Fault History

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-24CiscoWorks LMS 3.1 Tutorial

CiscoWorks LMS 3.1 ApplicationsCiscoView

Graphically monitors and configures a Cisco network device.

Configure and monitor mini-RMON on Ethernet ports.

Chassis View Mini-RMON Manager

© 2008 Cisco Systems, Inc. All rights reserved. Introduction 1-25CiscoWorks LMS 3.1 Tutorial