lmsu interactive education - elyssebeth leigh

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Effective Leadership of Interactive Education Dr Elyssebeth Leigh Sydney, Australia [email protected]

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Page 1: LMSU Interactive education - Elyssebeth Leigh

Effective Leadership ofInteractive Education

Dr Elyssebeth Leigh

Sydney, [email protected]

Page 2: LMSU Interactive education - Elyssebeth Leigh

The Proposal• Forms and styles for facilitating learning

vary• None are ‘better’ or ‘worse’ (when done well)

• We each prefer some - avoid others• Our actions are influenced by what we prefer

– How we teach for /facilitate learning– The tools we choose and use

• Some tools work better than others – Depending on contexts and goals

• We work best when we know our preferences and choose tools consciously

Page 3: LMSU Interactive education - Elyssebeth Leigh

A Goal for Facilitating Interactive Education

• This happens when there is lack of accord between the external world experienced by humans and their internal biographical interests and knowledge

• Disjuncture makes learning possible• The paradox is that if “harmony” is fully

established, there can be no learning situation (Jarvis,1992, p 83)

To create “disjuncture” - ambiguity, uncertainty, discomfort

SO – how to create [just] enough disjuncture?

Page 4: LMSU Interactive education - Elyssebeth Leigh

Two Guiding Questions

1. How can we identify our preferences – without judging their comparative ‘value’?

2. How can we think about interactive learning in regard to those tools?

Page 5: LMSU Interactive education - Elyssebeth Leigh

Cynefin DomainsA model for thinking about different ways to manage knowledge

Page 6: LMSU Interactive education - Elyssebeth Leigh

Decision rules for using interactive learning in each domain

Page 7: LMSU Interactive education - Elyssebeth Leigh

A thinking continuum for 21st Century

Page 8: LMSU Interactive education - Elyssebeth Leigh

How and where do these occur in interactive learning?

Page 9: LMSU Interactive education - Elyssebeth Leigh

What are your preferences?

• I will show some frameworks to choose from

• Use the worksheets to mark your choices • Put an “X ” in one quadrant that fits your

preference• Remember none are ‘better’ or ‘worse’• To decide where to put yor “X ” think

about times you have been ‘comfortable’ or ‘uncomfortable’ as a learner or teacher

X

Page 10: LMSU Interactive education - Elyssebeth Leigh

Framework OneWhere do you focus most of your attention in a

simulation?

Box 2High focus on individual Low focus on group

Box 1Low focus on group Low focus on individual

Box 3High focus on individualHigh focus on group

Box 4High focus on groupLow focus on individual

Page 11: LMSU Interactive education - Elyssebeth Leigh

Framework Two

Humanistic, Learner Centred

Freedom to learn Rogers, Heron, Perls, Egan

”Unconditional positive regard" Respect for learner’s

goals

Self Directed Learning (Andragogy)

Freedom as learnersKnowles

Learners’ goals are centralPersonal judgements of

success

Training & Efficiency in Learning

Freedom from distraction in learning

Mager, Davies, Gagne Teaching from base of

‘authority’There are hierarchies of

valuesTesting as judgment

Critical Pedagogy/Social Critical Pedagogy/Social ActionAction

Freedom through learningFreire, Illich

Collective personal actionLearning is not value freeAcceptance of criticism

Four Adult Learning Strategies

Page 12: LMSU Interactive education - Elyssebeth Leigh

Quest

Painting your house

Lost in the fog

Making movies

Goals

Well defined at start

Methods

Not well defined at start

Wel

l kn

own

Not

wel

l kno

wn

Framework ThreeMethods and Goals

Page 13: LMSU Interactive education - Elyssebeth Leigh

Tetramap – personal preferences

• Clear precise• Objective detail

Fire • Lively, disorderly• Energy, creative

• Earth Earth • Solid, dependable• Stable, orderly

Framework Four

WaterWater•Calm soothing•People-oriented

Page 14: LMSU Interactive education - Elyssebeth Leigh

5 4 3 2 1 1 2 3 4 5

Draw this scale 7 times and use each row to mark how you manage the item?

Left Right

Preference

1. Briefing ‘togetherness’ diversity/disparity2. Facilitator authority not a leader3. Structure one set of rules few rules 4. Scenario begins at crisis/ problem to solve journey multiple

plots5. Action/Stages logical, goal oriented unclear stages6. Choices become increasingly limited increasingly

diverse7. Debrief focus on problems &answers new possibilities

Left Right

Page 15: LMSU Interactive education - Elyssebeth Leigh

Discussion

• Is there a pattern in your choices?• Can you identify relationships between your choices

of frameworks and your preferences for ‘left’ or ‘right’ games formats?

• How does a search for these patterns contribute to

understanding the format and the role of a facilitator?NOW• Find two other people with patterns similar to yours • Develop a list of words to describe your collective

position on facilitation

Page 16: LMSU Interactive education - Elyssebeth Leigh

Style plus Format

Leigh and Spindler

FO RMAT

Closed

Open

Moderator Improviser

•Plans process

•Orchestrates action

• Guides debrief to draw out learning

MODERATOR

•Plan the process

•Trusts something will happen

• Helps participants meaning in their action

IMPROVISOR

•Plans process•Takes responsibility for action• Debriefs towards stated (pre

set) goalsTEACHER

•Plan the process•Trust participants to act•Guide exploration of the

implications

FACILITATOR

STYLE

Page 17: LMSU Interactive education - Elyssebeth Leigh

MODERATOR

Mantle of expert, war games

IMPROVISOR

Starpower, XB

TEACHERPuzzles, ‘games’, theatre

FACILITATOR

‘Creating a farrago’

Style plus Format

Leigh and Spindler

Low

High

TRUST

Low High INTERVENTION

Page 18: LMSU Interactive education - Elyssebeth Leigh

Expectations

and

Perceptions

Facilitator

ParticipantOther

Expectations

of self by othersand others by self

of self by othersand others by self

Perceptions

Me

Me

Expectations and Perceptions

Me

Me

= of self by self

Triangle of Forces

Page 19: LMSU Interactive education - Elyssebeth Leigh

Purposes of Facilitation

• Experiential learning

• Self-directed learning

• Engaging with complexity

• ‘Out of the ordinary’ learning

• Shifting the power focus

• Leading/emerging not imposing

Page 20: LMSU Interactive education - Elyssebeth Leigh

Let’s Play

Page 21: LMSU Interactive education - Elyssebeth Leigh

Gaming Simulation Facilitation

andTeam Work

Dr Elyssebeth Leigh

Page 22: LMSU Interactive education - Elyssebeth Leigh

Conceptual Frameworks• Group Emotionality

– Wilfred Bion

• Life Cycle of Groups– Tuckman

• Team Role preferences – Meredith Belbin

• Parataxic distortion– Harry Stack Sullivan

• Impostor syndrome– Stephen Brookfield

• Espoused/enacted beliefs– Chris Argyris

Page 23: LMSU Interactive education - Elyssebeth Leigh

What is a “Group”?

3 or more people who share

• Some mental models/ mind

sets• A “collective unconscious”• Basic Assumptions

– Tacit knowledge that cause members to take action

Page 24: LMSU Interactive education - Elyssebeth Leigh

In ALL Meetings There are Groups

TASK group

• Focus on– work

– Agendas

– Discuss tasks

– Rational decision making

– Goals

• BASIC ASSUMPTION Group

• Focus on– Expectations

– Concerns

– Leader as the ‘goal’– Feelings

– Trust

Page 25: LMSU Interactive education - Elyssebeth Leigh

Basic Assumption Group

Fight/flight

– WeWe can force youyou to lead – or wewe’’llll run away

DependencyWho is our leader? Hint “It’s not me”

PairingThose two have somethingThey will produce our saviour/leader!

Page 26: LMSU Interactive education - Elyssebeth Leigh

Group Engagement

• DetachedDetached

• DefensiveDefensive

• DependentDependent

• DramaticDramatic

• Dynamic Dynamic

Page 27: LMSU Interactive education - Elyssebeth Leigh

Detachment Detachment Group Culture

• The “Flight” in the Fight/Flight response

• Emotions - anger / apathy

• Physical and psychological withdrawal

• Low ability/willingness to influence group dynamics

EXITEXIT

Page 28: LMSU Interactive education - Elyssebeth Leigh

DefensiveDefensive Group Culture

• The “Fight” in the Fight/Flight Response

• Emotions - anger /hostility• Open conflict and criticism• Low capacity/willingness to

positively influence group dynamics

Page 29: LMSU Interactive education - Elyssebeth Leigh

• Group looks to leader for direction and protection

• Emotions – fear embarrassment

• Members avoid tasks - look to others to run meetings and complete tasks

• Some ability/willingness to influence group dynamics

DependentDependent Group Culture

Page 30: LMSU Interactive education - Elyssebeth Leigh

• A “norm of politeness”

• Emotions - hope and despair

• Warm, friendly atmosphere - looking to the future for salvation

• Greater ability/willingness to influence group dynamics

DramaticDramatic Group Culture

Page 31: LMSU Interactive education - Elyssebeth Leigh

Dynamic Group Culture

• Open, honest direct communication

• Emotions – rational, responsible, aware

• Members

– seek relevant information

– tolerate diverse opinions

– name and manage emotions honestly

• Greatest ability/willingness by all to positively influence group dynamics

Page 32: LMSU Interactive education - Elyssebeth Leigh

A Life Cycle of Group Development

According to Tuckman’s analysis of research – groups go through a number of phases

Each group may spend more or less time in each phase – but the phases occur in a specific order

Groups that manage their transitions from phase to phase in a positive and open manner are more likely to have a positive experience – and may do a ‘better’ job

However groups that do not do so, can still achieve goals – with less likelihood of having a ‘good’ experience

Page 33: LMSU Interactive education - Elyssebeth Leigh

FORMINGentering the space / working out how to act

Concerns and actions - reserved, needing to be led, wanting direction, expecting to be told

FORMING

Page 34: LMSU Interactive education - Elyssebeth Leigh

STORMINGSetting / challenging boundaries

STORMING

Concerns and actions - conflict, taking the lead or demanding others do so, setting direction/or resisting direction proposed

Page 35: LMSU Interactive education - Elyssebeth Leigh

NORMING

NORMINGFinding ways to define agreement,

Working together agreeably

Concerns and actions - collaboration, everyone leading and following, sharing and asking

Page 36: LMSU Interactive education - Elyssebeth Leigh

Concerns and actions - sub groups as more friendly, being with people I like, less concern for the whole

SWARMING

SWARMINGDistraction by groups forces, seeking comfort in the familiar

Page 37: LMSU Interactive education - Elyssebeth Leigh

UNFORMING

UNFORMINGTime and group/external factors creating desire to leave

Concerns and actions - losing interest, lack of attention, concern about other/unrelated things

Page 38: LMSU Interactive education - Elyssebeth Leigh

PERFORMING

PERFORMINGWorking together, collaboration at a high level of commitment, quality is paramount

Concerns and actions - are we doing the best we all can? No blame. How can we achieve our goal together?

Page 39: LMSU Interactive education - Elyssebeth Leigh

MOURNING

MOURNINGTime to end this group, leaving friends/enemies. What did we

gain/learn?

Concerns and actions - It’s time to part. What happens next? How did we do? I am leaving friends. I am sad

Page 40: LMSU Interactive education - Elyssebeth Leigh

Appreciating difference - Valuing diversity

Page 41: LMSU Interactive education - Elyssebeth Leigh

What is a team role?

• A team role as defined by Dr Meredith Belbin is:• "A tendency to behave, contribute and interrelate

with others in a particular way."• Belbin team roles describe a pattern of behaviour

that characterises a person’s behaviour in relationship to another in helping the team make progress.

• The value of Belbin team-role theory lies in helping an individual or team to benefit from self-knowledge and adjust according to the demands being made by the external situation.

Page 42: LMSU Interactive education - Elyssebeth Leigh

The Resource Investigator Develops contacts with the

outside world. A source of outside information and ideas. Explores and reports on ideas, developments and other resources from outside the group. Creates and maintains external contacts which may be useful to the team. Negotiates with outside contacts.

Page 43: LMSU Interactive education - Elyssebeth Leigh

The Plant

• The "ideas person" of the team, the prime source of ideas and innovation. Can play a strategic role such as forward planning. Advances new ideas and strategies, with special attention to major issues. Looks for ways around problems confronting the team.

Page 44: LMSU Interactive education - Elyssebeth Leigh

The Shaper

• Provides leadership (in the conventional sense of the term) by directing and controlling the team's members. Exerts a strong influence on the way in which the team operates and the objectives it pursues. Directs attention to such matters as setting goals and priorities. Imposes a predetermined shape on the team's operating style..

Page 45: LMSU Interactive education - Elyssebeth Leigh

The Implementer

• The backbone of the team in accomplishing detailed and practical outcomes. Is best allowed a considerable amount of direct responsibility, and a principal action role in implementing group decisions. Turns concepts and plans into practical working procedures. Carries out agreed plans systematically and efficiently.

Page 46: LMSU Interactive education - Elyssebeth Leigh

The Monitor Evaluator

• The "devils advocate", critiquing the ideas and suggestions offered by team members. Evaluates new plans (which should seldom be implemented against the ME's advice). Analyses problems. Evaluates ideas and suggestions so that the team is better placed to take balanced decisions.

Page 47: LMSU Interactive education - Elyssebeth Leigh

The Team worker• Maintains group harmony,

member satisfaction, and team spirit to maintain team effectiveness. Usefully fills support positions within a team. There are often several in a team. Supports members in their strengths, for example by building on their suggestions. Underpins members in their shortcomings. Improves communication and fosters team spirit.

Page 48: LMSU Interactive education - Elyssebeth Leigh

The Completer Finisher

• Attends to detail and follow-up, Maintains a sense of urgency. Most usefully given the role of checking completion of team tasks. Valuable in an emergency. Protects the team from mistakes and omissions. Searches for aspects which require special attention.

Page 49: LMSU Interactive education - Elyssebeth Leigh

The Co-ordinator

• Provides leadership by co-ordinating the efforts and contributions of team members. Encourages contributions from others, and sums up the team verdict. Often uses a subtle form of leadership. Controls the way in which the team moves towards group objectives. Helps to make best use of the team's resources by recognising the team's strengths and weaknesses.

Page 50: LMSU Interactive education - Elyssebeth Leigh

The Specialist

• Single-minded, self-starting, dedicated. Provides knowledge and skills in rare supply.

• Contributes only on a narrow front. Dwells on technicalities.

Page 51: LMSU Interactive education - Elyssebeth Leigh

Parataxic Distortion

• We tend to distort perceptions we have of others.

• These distortions amount to cognitive errors which occur when we relate to others not on the basis of their real attributes, but chiefly on the basis of the person we see in our fantasy

• This ‘personification’ is partly transferred from the past and partly unconsciously manufactured by us under the pressure of our needs

• Put simply – we tend to move towards people who appear to be like people whom we know and like

• This eases discomfort and allows us to manage the fear of new contexts

Page 52: LMSU Interactive education - Elyssebeth Leigh

“Impostor” Syndrome

• Feelings of inadequacy that persist when information indicates the opposite is true

• It is experienced internally as chronic self-doubt, and feelings of intellectual fraudulence

• A feeling you are not really a successful, competent, and smart student, you are only posing as one

• Common feelings and thoughts characterizing the imposter syndrome– “I feel like a fake”

– “My classmates/professors etc. are going to find out I don’t really belong here”

– “Admissions made a mistake”

Page 53: LMSU Interactive education - Elyssebeth Leigh

Categories of “Impostor”Feeling like a fake

• Believing success is not deserved, somehow others are deceived into thinking it is

• People who feel this way identify with statements such as– “I can give the impression I am more competent than I really am.”

– “I am often afraid others will discover how much I don’t know ”

Attributing success to luck / external factors

• People who feel this way refer to their achievements by saying– “I just got lucky this time”

– “it was a fluke”

Discounting Success

• People who feel this way say– “it is not a big deal”

– “it was not important”

– “I did well because it is an easy class etc.”

– Have a hard time accepting compliments

Page 54: LMSU Interactive education - Elyssebeth Leigh

Espoused and Enacted theories of behaviours

What we believe and what we do – do not match

• Facilitators may want to

• ‘rescue’ participants from ‘pain’

• ‘save’ learners struggling with difficult team interactions

Facilitators can avoid the paradox of knowing this is real learning yet causing it to cease – BY

• modulating frustration, so that people do not “give up” but work at the edges of their competence

• not intervening to save students but working to help them become independent learners