lo1 understand how organisations use business...
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17
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
LO1 Understand how organisations use business Information
18
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.1 Business Information
Information to an organisation is an important asset. The information gathered can be used for a variety of different purposes.
Questions 1. Explain how organisation use information: (2 Marks)
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2. Give two examples of the type of information organisations would gather: (2 Marks)
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3. Explain how information would be useful to an organisation: (2 Marks)
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4. Give two benefits for an organisation that uses information for marketing purposes: (2 Marks)
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.2 Purpose of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation/Example
Operational Support
Analysis
Decision Making
Marketing
And Sales
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.3 Categories of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation/Example
sales
purchasing
competitor
manufacturing
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.4 Further Categories of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation/Example
Administration
Finance
Operations
Human Resources
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.5 Sources of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation/Example
internal (e.g. financial reports
external (e.g. government
primary data
secondary data
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.6 Handling of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation/Example
Data V
Information
Collection And Storage
Manipulation
Retrieval
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.7 Standards of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation/Example
Reliability
Validity
Relevance
Time Frame
25
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.8 Further Standards of Information
Activity
Look at the following table, explain each type of information: (6 Marks)
Information Explanation
Accessible
Quality
Cost-Effective
Appropriate
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.9 Primary and Secondary Data
Look at the following table and list four types of primary and secondary sources/data: (6 Marks)
Primary Secondary
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Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.10 Internal Sources
There are many types of sources which can be processed internally, e.g. financial reports, market analysis.
Questions 1. Explain two types of internal sources that organisations would use: (2 Marks)
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2. Give two examples for the use of internal sources: (2 Marks)
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3. Give two advantages for using internet sources compared to external sources: (2 Marks)
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4. Give two benefits for producing internal sources for an organisation: (2 Marks)
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28
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.11 External Sources
There are many types of sources which can be processed externally, these could be government, Suppliers, trade bodies.
Questions 1. Explain two types of external sources that organisations would use: (2 Marks)
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2. Give two examples for the use of external sources: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................
3. Give two advantages for using external sources compared to internal sources: (2 Marks)
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4. Give two factors that would affect the use of external sources: (2 Marks)
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29
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.12 Decision Marking
There are three types of decision making processes, these include: operational, tactical, strategic)
Questions 1. Explain purpose of decision making: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... 2. Give two examples of a important decision an organisation may make: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................
3. Explain the role of work shadowing: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... 4. Give two advantages to work shadowing: (2 Marks) ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ...........................................................................................................................................................
30
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.13 Sales Department
The main function of a sales department is attract and retain customers. Many moving parts are tied to this but the number one objective is to attract and retain customers. Sales activities need to been co-ordinated i.e., to meet the customer demand with appropriate supply.
Questions 1. Explain the purpose of the Sales department: (2 Marks)
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2. How does the sales department process information: (2 Marks)
........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... 3. Give two examples of information the sales department would process. (2 Marks)
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4. Give two advantages for keeping information accurate and up-to-date. (2 Marks)
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31
Unit 2- Information Systems
Cambridge
TECHNICALS
IT LEVEL 3
Name……………………………………… Class…………….........
1.14 Finance Department
One of the major roles of the finance department is to identify appropriate financial information prior to communicating this information to managers and decision-makers, in order that they may make informed judgements and decisions.
Questions 1. Explain two key processes of a finance department within a company: (2 Marks)
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2. Give two examples of data a finance department would process: (2 Marks)
Example 1 ........................................................................................................................................................... ........................................................................................................................................................... ........................................................................................................................................................... Example 2 ...........................................................................................................................................................
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3. Give four advantages for keeping finance records up-to-date. (4 Marks)
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