Charlie Yang, SSC SAP Service Lead, Lockheed Martin 

Peter Spielvogel, Senior Director Product Marketing, SAP Imagineering 

How Lockheed Simplified Qnotes and streamlined SAP User Experience with SAP Screen Personas 

Introduction to SAP Screen Personas

Lockheed use case: Simplify Qnotes screens

SAP Screen Personas demo

Q&A

Agenda

We built SAP Screen Personas to address your needs

Streamline my business processes

Simplify my screens

Help me run my business better

Reduce the training 

requirements for my users

Personalize my screens by role

Make data entry faster and easier

Lockheed Project Background

©2014 Lockheed Martin Corporation

Enhance Qnotes: Requirements

©2014 Lockheed Martin Corporation

SAP GUI Limitation

©2014 Lockheed Martin Corporation

SAP Screen Personas

©2014 Lockheed Martin Corporation

Screen Comparison (SMEN)

©2014 Lockheed Martin Corporation

Screen Comparisons (Qnotes F3)

©2014 Lockheed Martin Corporation

Screen Comparison (Qnote OL)

©2014 Lockheed Martin Corporation

SAP Screen Personas Allows Greater Tools Personalization

Simplify / Improve usability

Streamline operations

Increase data accuracy

©2014 Lockheed Martin Corporation

User Engagement

•Define business process•Identify Users•Define system elements

•Define business process•Identify Users•Define system elements

Scope

•What does user do?•What do they need?•What are the pain points?

•What does user do?•What do they need?•What are the pain points?

Inquire •Story Board•Create prototype•User review & reaction

•Story Board•Create prototype•User review & reaction

Design

•Incorporate user feedback•User Acceptance test

•Incorporate user feedback•User Acceptance test

Refine •Cut over to users•Monitor experience•Refine

•Cut over to users•Monitor experience•Refine

Deploy

•UX Scorecard•Qualitative•Quantitative

•UX Scorecard•Qualitative•Quantitative

Measure

©2014 Lockheed Martin Corporation

Seeing is believing ‐ demo

SAP Screen Personas 3.0 is in ramp‐up

Built into SAP GUI for HTML Instant access to personalization

through the Web GUI Full HTML5 editing No Silverlight dependency

JavaScript-based scripting engine Record keystrokes and playback Full looping, nested IF, etc.

Simplified architecture Pushes more functionality to the back-

end to improve performance Easy install with zero client footprint

UX improvement process

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens

Automate Where Appropriate

Run Simple with SAP Screen Personas

Simplify Decision Making Increase usage of SAP as

system of record so real-time information can drive decisions Accelerate adoption through

a more intuitive user interaction Make SAP more user-

friendly by eliminating need to memorize transactions codes

Simplify SAP Usage Standardize on one

consistent user experience/ theme for all SAP transactions Reduce training

requirements with intuitive interfaces and navigation Embed training content into

screens, including video tutorials, notes, and roll-over help

Simplify Business Processes Streamline business process

into fewer screens Consolidate multiple

transactions, screens, or tabs into one simple screen Automate repetitive actions

or navigation into a single keystroke

More information about SAP Screen Personas

Product Page www.sapscreenpersonas.com

Getting Started resource page

scn.sap.com/docs/DOC‐54574

Run Simple with SAP Screen Personas 3.0

scn.sap.com/community/gui/blog/2014/09/30/run‐simple‐with‐sap‐screen‐personas

SAP UX on SAP.com

www.sap.com/solution/ux‐user‐experience/software/overview.html