www.ResortLock.com

LockState RL 4000

User Guide

2

Table of Contents

Section 1: General Overview

1. Foreword ..……………………………………………. 3

2. Important Information ..……………………………… 3

3. Software Installation .…………………………………. 4

Section 2: Initial Lock Setup – Manual Management

1. Adding Lock to Code Generation Software …………. 6

2. Setting Up Your Lock ….……………………………. 7

Section 3: Initial Lock & User Setup – Software Managment

1. Lock Setup …………………………………………… 8

2. User Setup – Issuing Permanent Codes & iButtons ….. 11

3. Remote User Code Generation ………………………. 14

Section 3: Advanced Access Control Management

1. Time Shift Setting …………………………………… 18

2. Time Lock Operation Setting ………………………. … 19

3. Activation/Expiration Setting ………………………. … 21

4. Audit Trail …………………………………………….. 22

5. Exception Date Setting ……………………………... … 23

6. Mission Management ………………………………. … 24

7. Copy Lock Setting ………………………………….. … 26

8. History ……………………………………………… … 26

3

Section 1: General Overview

1. Foreword

About This Manual

This manual is designed for users of ResortLock software. All installation, setup, operational

information, procedures, screen captures, and other relevant materials are contained in this manual.

Safety Warnings and Cautions

When handling a print circuit board (PCB), to guard against possible static discharges, touch a

grounded object BEFORE touching the board. Static shock could cost unexpected damage of the

board.

Design Change Disclaimer

Due to design changes and product improvements, information in this manual is subject to change

without notice. LockState assumes no responsibility for any errors that may appear in this manual.

Reproduction Disclaimer

Neither this manual nor any part of it may be reproduced, photocopied, or electronically transmitted

in any way without the written permission of LockState.

Technical Support

When you experience any difficulty installing or operating the ResortLock software, please contact

LockState at 1-888-924-5625.

2. Important information

Manufacture Default Code Setting:

1. Default Setting for Login User Name / Password is: dallas / ibutton

2. Operator Password: The default operator password is 00000000 (8 digit Zeros)

3. System Password (Facility Code): The default System password is 000000 (6 digit Zeros)

LED and Audio Indicator:

1. Program Mode: LED indicating GREEN, audio end with two beeps (Successful)

2. Program Mode: LED indicating Red, audio end with one beep (Fail)

3. Key Access Mode: LED indicating GREEN, audio end with two beeps (Valid Access)

4. Key Access Mode: LED indicating Red, audio end with one beep (Fail)

5. Unlock Mode: LED flashing GREEN, lock is in unlock mode

6. Lock Mode: LED flashing RED, lock is in lock mode

Important Keys:

1. DS1982/DS1990- User Key (Default key-fob color from UCA: red, yellow, black, orange)

2. DS1994/DS1904- It contains an on board real time clock to reset the lock internal clock.

(Default key-fob color: Green)

3. DS1977- Program Key. (Default key-fob color: Purple)

4. DS1996- Firmware Upgrade Key (Default key-fob color: Blue)

4

3. Software Installation

To Download Software, go to http://resortlocks.com/E4-iKPAD.ZIP

� Once downloaded, unzip and select “SETUP” file. Follow instructions to install.

� After installed, open “Eternity4-ikpad” icon on your desktop.

Operating System

ResortLock software is comparable with Microsoft Windows 98/2000/XP/Vista. All software must

be installed using Windows administrator account, but all levels of Windows users can use the

program. Failure to install the applications may result in error messages and an incomplete

installation.

Step 1: Install 1-Wire USB Driver First

This driver will allow use of the iWire (the connector for the iButton)

1. Download driver from http://resortlock.com/Downloads/1-wire.zip

2. Select 1-Wire USB Driver Installation, the Setup Wizard will guide you through the steps.

3. Select Next. The License Agreement screen displays.

4. Select I Agree, then Next. 1-Wire USB Driver Warning screen displays.

5. Select Next. The Select Installation Folder screen displays. Check everyone or just me.

6. Select Next. The Confirm Installation screen displays, then select Next to start installation.

7. Select Finish. The 1-Wire USB Driver Installation is complete.

8. Plug the 1-Wire into the USB adapter and then the USB adapter into your computer.

Step 2: Install the ResortLock Software

1. Download software from http://resortlock.com/Downloads/RL4000-Software.zip.

2. Once downloaded, unzip the zip file (right click on zip folder, select “Extract All”). Then

follow instructions for extracting.

3. Open unzipped folder and double click on SETUP.EXE file.

4. The Auto installer will guide you through the steps and create the shortcut –“ikeypadlock

Management” on your desktop.

Step 3: Running ResortLock Software

1. Make sure you have plugged in the iWire to the USB adaptor and the USB adaptor into

your computer before starting the software.

2. Double Click on “Eternity4-ikpad” icon on your desktop.

3. Login – User Name: dallas, Password: ibutton

5

Default User Name and Password can be modified but can’t be deleted.

4. Change System Password

The default system password is 000000(6 Zeros). It is mandatory to change and remember the

facility system password when the user is ready to use this software. It is highly recommended that

the system password need to be changed from the default setting for security purpose.

6

Section 2: Initial Lock Setup – Skip if you have Software Management Package (with iWire)

Step 1 Adding Lock to Code Generation Software 1. Lock Setting

Before you can generate remote codes, you will need to add your lock to the software. Select

“Lock Setting” by clicking on the Lock Setting Icon. You can get to the Lock Setting screen

either by clicking the lock icon in the upper menu or the side menu.

7

2. Add New Lock

a. First, click on the “Add” button to input information from your lock.

b. Next, enter the information for your lock:

� Enter the 16-digit serial number shown on the back of your lock.

� For Lock Status, keep it as the default option.

� For Lock Type, select “Access Code”.

� Enter a lock name, such as “Vacation Rental”.

� For Lock Location, enter the address where the lock is located.

c. Hit the “Save” Button to save your lock information.

d. The information should now display in the field below. Lock Setting is now complete.

8

Step 2: Setting Up Your Lock

1. Master Code

Before you can issue new permanent codes on your lock or set the time on your lock, you’ll need to

set your master code on the lock. Your lock will not work unless you set up a new master code.

The master code will allow you to program your lock. It will not be used to unlock your door.

Again, it is just for programming purposes. Your master code can be anywhere from 1-6 digits.

The default code master code is 123456. If you ever have to reset your lock, it will go back to the

default master code.

Your New Master Code:__________________ (3-6 digits)

To set your new master code to the lock, enter the following into the lock:

# 123456 # 11 # Your Master Code # Your Master Code Again #

* Press each button slowly, not too fast. After every time you press # you will hear 2 quick beeps

and see 2 quick green flashes and then a flashing red light.

* If done incorrectly, you’ll hear a long beep and see a solid red light and will need to start this

step over.

* If done correctly, after the last # you press you’ll hear 2 quick beeps and see 2 quick green

flashes and then the keypad light will go out.

* You have now set your new 3-6 digit master code. You are allowed to have multiple numbers like

33433 as your code. Make sure you wrote it down.

* If you lose or forget your master code you will have to reset the lock and start over. To do this,

press the reset button on the back of your lock with a pin or small screw driver. The reset button is

located just below the battery compartment.

2. Setting the Time & Date

This sets the time zone that the lock will be located in so that the codes you issue will be in sync

with the lock.

� Enter the following into the lock to set the time zone. Please note that the time is code is in

military or 24 hour time format.

# Master Code # 88 # YYMMDDHHMM #

Example: If the date and time is 05/30/2008 at 3:32PM, you would enter:

# Master Code # 88 # 0805301532 #

* If done correctly you’ll hear 2 quick beeps and see 2 quick green flashes and then the keypad light

will go out. If done incorrectly you’ll hear a long beep, see the red light, and will need to start this

step over again.

3. Other Functions

� For other functionality like setting permanent codes, adding iButtons, auto lock/unlock and

more, please see Appendix A: Quick Operation Guide for more info.

9

Section 3: Initial Lock & User Setup – Software Users

1. Lock Setup

First you’ll need to add your lock’s information, such as the serial number, name & address, to the

software. This will synchronize the software to the lock and is necessary before remote access

codes can be generated. To do this, we’ll be using the iButton. This information will be taken from

the lock by touching the iButton programming key to the lock. But before we can do that, we first

need to send the lock on a “mission” to get that information. Here is how to do that…

Step 1: Select New Lock Setup Mission from the menu.

� The following screen will then appear.

10

Step 2: Connect the iButton

Snap the iButton program key (purple key) into the iWire blue dot receptor. Use good force until

the iButton snaps into place.

Step 3: Issue Key

� Select Daylight Saving if it is daylight savings time.

� Select Classroom mode to leave the lock open after it is unlocked.

� Select Storehouse mode if you want the lock to remain open after it is unlocked. (User can

always lock the door by hitting the “Lock” button on the inside of the door.

This mission will accomplish the following:

� Retrieve the lock’s serial number

� Initialize the lock back to the manufacture default setting.

� Sets the system password, and real time to the lock.

� Set Daylight Saving enable or disable

� Set Lock Mode to normal open or normal close

� Set LED Blinking or idle

Step 4: Retrieve Serial Number From Lock

1. Before touching the iButton to the lock receptor, reset the lock by pressing the reset button

(small button just below batteries) with a pin or small screw driver for one second.

2. After depressing the button you will hear two beeps and see a solid green light on the front of

the lock.

3. While the led is solid green, touch the program key to the iButton reader on the lock (two

beeps). Now the lock information is retrieved from the lock.

11

Step 5: Import Lock Information Back into Software

1. Snap the program key back onto the USB blue dot receptor

2. Click the “Read Key” icon on the menu bar

3. The new lock id number will appear in the retrieve window. Now click the Add Lock icon. (If

the lock already exists in the system, the “exist in database” will show “True”, and you can't

add the same lock to the system).

4. Type in a lock name, location, status, and lock type, then click the save button. You are now

ready to use the lock management software. If you have more locks, you can add them by

following the same steps.

2. User Setup – Issuing Permanent Codes and iButtons

This section will show you how to create new user codes and then program them into the

lock. To set up new iButton and permanent code users, do the following:

Step 1 – Add Codes/iButtons to RL Management Software 1. Go to the Setting Menu and Select Key Setting Screen.

12

2. Add User Information:

To add/edit ibutton /keycode user, click the button in the upper menu, and following

screen will pop up:

Select either iButton User (to add iButton) or Key Code User (to add code) depending upon the

type of access you want to provide.

To Add iButton User:

� Click ok and snap the user iButton key into the encoder (black iButton).

� Click on the empty field of “Serial ID”, the iButton key ID will be detected by the system

and be automatically entered.

To Add Keycode User:

1. Check the Key Code User and click ok.

2. Type in user code under Key Code field.

3. Enter the remaining User profile information as follow:

� First name: Input the first name of the key owner.

� Last name: Input the last name of the key owner.

� Status: Active or Inactive (reserve for future use) User. We suggest not deleting any

existing user for security reason. User can change the key status from Active to Inactive for

a lost key or left employee.

� Department: User can either select the pre-input Department name from the pull down list,

or input a new name in the field. The new name will be saved to the Department list once

the data saved.

� Title, address: Can be entered as the key owner profile; photo of the owner can be

uploaded to the program.

4. After input all the users, click the Button and all user keys/codes will be stored.

Step 2: Assign iButtons & User Codes to Lock

Now that we’ve set up our users in the software, now we need to transfer this information over to

the lock.

13

1. Go to the Mission Management Menu and Select the menu.

2. Select the Lock Name from lock list

3. Change the time shift if needed (see Section 3: Advanced Access Control Management, #1 for

more information on setting up time shifts)

4. Check the selected box for each code or iButton you want to assign to the lock

5. Snap programming key into iWire.

6. Hit “Issue Key”

7. Complete the mission by touching the programming key to the lock reader, wait till hear a

double beep.

14

3. Remote User Code Generation

1. Click on the “Remote Code” icon to enter the code generation screen.

2. Click in Lock Name field to select your lock. The lock select window will pop-up.

15

3. Select your lock from the list.

� Highlight your lock and then hit the “Select” button. If your lock does not appear

automatically, hit the “Query” button and your lock will appear.

4. Fill in Guest Information.

� Fill in the Guest First, and last name. For “Code Type” specify whether the code is a one

time service code (to be used only once and then locked out) or temporary code. If

temporary, then fill out length of stay information.

5. Select the starting date and ending date that you want to provide access to the property.

16

6. Click on “Select Check In/Out Time” to change access times.

You can create up to 4 pre-determined check-in/out times. To set the check in/out times, select the

group you want to change and click “Modify”. Make the changes to the Check In/Out times and

then click “Save”. To finish the process, select the group you want to use and hit “Select.”

7. Finally, select the “Create Code” button to generate your temporary code.

17

The 8 digits numerical Access Code will be generated by the software. If the remote code duration

time is more than 30 days, then the access code will be 10 digits.

� Your guest will then enter the access code followed by the # key to unlock the door.

� Up to 4 Access Code can be created during one overlapping period.

� Sub-Access Codes

Your guest can enter a sub-access code (shorter code) during their stay. Here are the steps to set the

sub-access code :

� Press the “*” key till a solid green light appears on the iButton reader.

� Enter the Access code followed by the # key on the lock keypad. The green light

will be flashing.

� While the light is flashing, punch in a desired code (1 to 6 digits) followed by the

“#” key. Up to 10 sub-access codes could add to each lock.

� Wait till green light stop blinking or enter “#” to exit the setting. punch in the sub-

access code you just assigned followed by “#” key to unlock the door.

� One Time Service code

Up to 16 one time service codes can be generated within the same time window.

18

Section 3: Advanced Access Control Management

1. Time Shift Setting

This function is used to restrict certain users/personnel from entering the facility or area during off-

hours. For example, you could set up a user so that they can only gain access Monday – Friday

from 8AM to 6PM. To set up a Time Shift Schedule:

1. Go to the window within the Setting Menu.

2. In the Time Shift Setting window that appears, you will notice there are 16 Time Shift Groups

in total and up to 7 settings in each group. The first group is No Limit. This is a default setting

for each new key and it cannot be modified.

3. To add or modify each Shift Setting in a time group, do the following steps:

i. Select the group number from the left side window (Time Shift 2 in this example),

ii. Click on Add or Modify or Delete button to edit the settings in the right side window.

iii. Set the Begin, End Time, and Day of the week.

iv. Hit Save – Now you have set one day’s schedule within the Time Shift. To set the shift for

more days, repeat steps ii & iii above.

Here is the example for Time Shift Grou :

This company wants to set the Group 2 Shift to access from Monday to Friday 8:00am to 7:00pm,

and no access on Saturday and Sunday.

4. Now assign Time Shift Groups to each user you have set up. This is done in the Lock Key

Assignment Menu. For more information, review Section 2, #2: User Setup: Issuing Permanent

Codes and iButtons.

19

2. Time Lock Operation Setting

This function is used to set the lock itself to automatically unlocked, locked, storehouse mode, or

classroom mode at specific time. For example, if you wanted the lock to be unlocked during

business hours on Monday through Friday, that can be done in the Timed Operation Setting section.

Step 1: Create Time Operation Setting in Software

1. Go to the window within the Setting Menu.

2. You will notice there are 16 Timed Operation Groups in total, and up to 16 settings in each

group. The first setting by default is No Limit Classroom Mode (The lock will stay at Passage

mode all the time.) The second setting by default is No Limit Storehouse Mode (the lock will

stay locked mode all the time).

3. To set up a new Lock Status group, select a lock group (like Lock Status 3)

4. Click the to add a new setting for the group.

5. Select the Begin Time. Then select the Lock Status and the days of the week you want this

status to apply. There are four lock statuses the user can choose:

• Storehouse Mode: In this mode, the Lock will lock back in few seconds (0.1-25.5 seconds).

• Classroom Mode: In this mode, the lock will be in the unlock mode until next valid key

touch the reader.

• Lock Mode: In this mode, the lock will automatically lock at the setting time.

• Unlock Mode: In this mode, the lock will automatically unlock at the setting time.

Here is the example for Lock Status :

This company wants to set the lock to unlock mode Monday to Friday 8:00am to 5:00pm

20

Step 2: Transfer Lock Operation Settings to Lock

1. Go to the screen within the Setting Menu.

2. Click on “Modify”. Then click “Lock Status”.

3. Select the Lock Operation Group you created in Step 1 above. Then hit “Select”.

4. Now hit “Save” in the upper menu of the Lock Setting window.

5. Final Step – to transfer this information to your lock, simply re-issue any key in the Lock Key

Assignment Menu. When you issue a key, the Lock Operation Setting information will be

automatically transferred to the lock. To review how to issue keys, see Section 2, #2: User

Setup.

21

3. Activation/Expiration Setting

This function is used to set the activation date and expiration date of valid keys.

1. Select the window within the Setting Menu.

2. The first group is a default setting as No Limit setting. The rest of groups can be set an

activation date and expiration date.

3. Select the Group that you want to modify, like Group 2. Then hit Modify in the upper menu to

change settings.

4. Modify Activation Date & Time along with the Expiration Date & Time.

5. Hit SAVE in the upper menu to save the settings.

6. Now assign Time Shift Groups to each user you have set up. To do this, review Section 2, #2:

User Setup: Issuing Permanent Codes and iButtons.

22

4. Audit Trial

Click “Mission Management” on the main screen toolbars and select the “Get Audit Trail” Icon.

1. Snap the program key to the encoder and click on “Issue Key” button.

2. A “Write Get Audit Trail key OK” message will pop up. Click OK to close the screen.

3. Unplug the program key and touch the lock’s ibutton reader, you will hear a long series

of chirps followed by two beeps.

4. Snap the program key back to the encoder and click “Read key” button. The read key

screen will pop up and then audit trail records will roll up on the screen.

5. Click ‘Save Data” button, the audit trail records will be saved in Database.

23

5. Exception Date Setting

This function is used to set restrict access during periods such as holidays, facility shutdowns,

vacations.

1. Select the window from the Settings Menu.

2. The first group set as No Limit default setting. The holidays can be set as a single day or

multiple days. The selected user iButton keys or codes will be restricted from access.

3. Select the Group you want to modify, like Group 2.

4. Click the Modify button in the upper menu.

5. Make modifications to the start and end times for this exception setting.

6. Click Save in the upper menu to chance your exception dates.

7. Now assign Time Shift Groups to each user you have set up. To do this, review Section 2, #2:

User Setup: Issuing Permanent Codes and iButtons

24

6. Mission Management

Mission management allows you to perform several different tasks with your lock, like issue Lock

Operation Schedules, check settings, change lock time, etc. Each tab within the Mission

Management window is described below.

Set Parameter Key

This mission will set lock parameters, such as LED “Blink”, lock passing time, adjust lock time,

and enable “Daylight Saving”.

Set Time Key

This step uses the DS1904 or DS1994 key to set the real time of the lock

Tip: Other than DS1904/1994 real time key, the DS1977 program key can also set the time of the

lock. But program key will cause time delay since programming the mission key and programming

the lock will take time. We recommend use DS 1904/1994 real time key if the programming

process takes more than 3 minutes.

Get Information Key

The Get Information mission is a useful tool to retrieve the existing lock information, such as: Key

list, lock time, Time Setting and lock ID, Batteries voltage, etc.

Lockout Key

Set Lockout key to selected locks, the lock will be put in Lockout mode (lock or unlock) and will

forbid all the assigned keys/codes to operate the lock. Apply the Lockout key (any Lockout Key)

again to release the Lockout Mode. There are two Lockout Modes:

� Lockout and Open: Apply to the door, lock will stay unlock and lockout all the users.

� Lockout and Close: Apply to the door, lock will stay lock and lockout all the users.

Multiple locks can be selected in one key. Use DS1977 for this type of key.

25

One-Off key/One-Off Code

These are two types of One Time Users: one time service key (DS-1977) or codes (up to 10)

One-Off Key

Step1: Select locks from Lock List.

Step2: Issue key.

This key will immediately work on the selected lock one time only. (No need set up on the lock)

One-Off Code

Entering 10 One-off codes in the list, use DS1977 key to issue a programming key and assign the

codes to each lock.

Use *Code# to open lock.

26

System Code Key

System code key will override the system code of the current programmed locks in the event of

losing or forgetting your system code. Re-initialize all the locks would be required without the

System code Key.

7. Copy Lock Setting

This is a very useful tool when multiple locks have identical setting such as key list and/or

timetable. After you enroll all the locks and users into the system, set timetable and assign

keys/codes to one lock, then use this lock as model lock.

Click on the field of “Select Model Lock”, and select the lock from the pop up screen. Check the

“Selected” boxes and issue the program key. Complete the mission by touching the programming

key to each selected lock reader, wait till hear a double beep.

8. History

Lock Audit History

Click “History” and choose “Lock Audit History” from drop down menu, the following screen will

pop up:

Step1: Select Model

Lock from lock list

Step2: Select “Same Key

List” or/and “Same Time

Table” to be copied

Step3: Select the lock

from the list

27

Here’s how to view the saved data:

1. On “Query By” give the time window of the audit records, and check the key words.

2. On “Order By” check the key words of the records order.

3. Click “Query” button, the records will show on the screen.

4. Click “Export” to save a copy of the audit trail and records the information to an Excel file.

Access Code history

All the remote temporary codes and one time service codes will be saved for future reference

Operator Log

When select “Operator Log”, the following screen will show:

Use the same method to manage the operator log and audit the operators’ activity.