loftus and zanni 1975

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86 ROSE AND DRICKAMER Ropartz, P. Demonstration of an increase of locomotor activity of groups of female mice to the odor of a group of strange males . C. R. Hebd. Seances Ser. D Sci. Natur., 1968, 267, ?1I41-?1I4::1. Scott, J. W., & Pafaff, D. W. Behavioral and electrophYsiologicai of female mice to male urine odors. Physiology and BehaVIor, 1970, 5, 407-411. Stern, J. J. Responses of male rats to sex odors. Physiology & Bulletin of the Psychonomic Society 1975, Vol. 5 (1), 86-88 Behavior, 1970, 5,"519-524. Vandenbergh, J. G. Male odor accelerates female sexual maturation in mice. Endocrinology, 1969, 84, 658-660. Whitten, W. K. Pheromones and mammalian reproduction. In . E . McLaren (Ed.), Advances in reproductive physiology. Vol. I, New York, Academic, 1966. (Received for publication September 20, 1974 .) Eyewitness testimony: The influence of the wording of a question ELIZABETH F. LOFTUS University of Washington, Seattle, Washington 98195 and GUIDO ZANNI New School for Social Research, New York, New York 10011 Two experiments are reported in which subjects viewed a film of an automobile accident and then answered questions about events occurring in the film. Relative to questions containing an indefinite article (e.g., Did you see a broken headlight?), questions which contained a definite article (e.g., Did you see the broken headlight?) produced (1) fewer uncertain or "I don't know" responses, and (2) more "recognition" of events that never, in fact, occurred. The results, which are consistent with the view that questions asked subsequent to an event can cause a reconstruction in one's memory of that event, have important implications for courtroom practices and eyewitness investigations. An automobile accident is a highly c,omplex and sudden event often lasting only a few seconds. Is our perception, recollection, and verbalization of such an incident an identical copy of the original event? Most researchers in the field of human memory would agree that the answer to this question is "no." There are numerous ways to influence (and often distort drastically) the recollections of a witness. One relatively easy way is to vary the method by which the recollection is elicited or to vary the form in which questions are asked about the recollection. Much of the research in this area has indicated that when people are forced to answer specific questions, rather than to report freely, their reports are more complete but less accurate (Cady, 1924; Gardner, 1933; Marquis, Marshall & Oskamp, 1972; Marston, 1924; Whipple, 1909). Furthermore, the accuracy of an answer to a specific question can be noticeably influenced by the wording of the question itself. By changing one or two words in a question, clear-cut variations have been shown to appear in as diverse areas as a subject's report of hypnotic experiences (Barber, 1969) and in his estimates of the speed of a moving vehicle (Loftus & This research was supported by the Urban MaSs Transportation Administration, Department of Transportation, Grant No. WA-ll-0004 . Requests for reprints should be sent to Elizabeth F. Loftus, Psychology Department, University of Washington, Seattle, Washington 98195. 86 Palmer, in press). The wording of a question is such an important matter, that a recent book intended to help potential questionnaire designers (Oppenheim, 1966) devotes an entire chapter to the topic of question wording. The present research demonstrates the influence of very small changes in the wording of a question in a situation in which subjects viewed a film of an automobile accident and then answered questions about events that did and did not occur in the film, For some of the questions, the English article the (the definite article) was used, as in "Did you see the broken headlight?" For other questions the article a (the nondefinite or indefinite article) was used resulting in questions like "Did you see a broken headlight?" Previous research on the definite and indefinite article has been equivocal as to whether there is a difference in influence between the two. Muscio (1915) concluded that the more reliable form of question was one that did not use the definite article, whereas Burtt (1931) reported that a and the are about equally suggestive. What is the difference between the and a, and why should use of these articles produce differential behavior on the part of eyewitnesses? On this topic, a number of psychologists have recently had something to say (e.g., Anderson & Bower, 1973; Brown, 1973; Chafe, 1972; Maratsos, 1971; Osgood, 1971); most have made the

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Another study on reconstructive memory.

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86ROSEANDDRICKAMER Ropartz,P.Demonstrationofanincreaseoflocomotor activity ofgroupsoffemalemicetotheodorofagroupofstrange males.C.R.Hebd.SeancesSer.DSci.Natur.,1968,267, Scott, J.W.,Pafaff,D.W.Behavioral and electrophYsiologicai offemalemicetomale urine odors.Physiology and BehaVIor, 1970, 5, 407-411. Stern,J.J.Responsesofmaleratstosexodors.Physiology Bulletinof thePsychonomicSociety 1975,Vol.5(1),86-88 Behavior, 1970, 5,"519-524. Vandenbergh,J.G.Maleodoracceleratesfemalesexual maturation in mice.Endocrinology, 1969, 84, 658-660. Whitten,W.K.Pheromones andmammalian reproduction.In.E. McLaren(Ed.),Advancesinreproductivephysiology.Vol.I, NewYork, Academic, 1966. (Received for publication September 20,1974.) ELIZABETHF. LOFTUS Universityof Washington,Seattle,Washington98195 and GUIDOZANNI New School for Social Research, NewYork,NewYork 10011 Twoexperimentsarereportedinwhichsubjectsviewedafilmof anautomobileaccidentandthen answeredquestionsabouteventsoccurringinthefilm.Relativetoquestionscontaininganindefinite article(e.g.,Did you see abroken headlight?), questions which contained adefinite article (e.g.,Did you seethebrokenheadlight?)produced(1) feweruncertainor"Idon'tknow"responses,and(2) more "recognition"of events that never,infact,occurred. The results,which are consistent with the viewthat questionsaskedsubsequenttoaneventcancauseareconstructionin one's memory of that event, have important implications forcourtroom practices and eyewitness investigations. Anautomobileaccidentisahighlyc,omplexand suddeneventoftenlastingonlyafewseconds.Isour perception,recollection,andverbalizationofsuchan incidentanidenticalcopyoftheoriginalevent?Most researchersinthefieldof humanmemorywouldagree thattheanswertothisquestionis"no."Thereare numerouswaystoinfluence(andoftendistort drastically)therecollectionsof awitness.Onerelatively easywayistovarythemethodbywhichthe recollectioniselicitedortovarytheforminwhich questions areasked about the recollection. Muchof theresearchinthisareahasindicatedthat whenpeopleareforcedtoanswerspecificquestions, ratherthantoreportfreely,theirreportsaremore completebut lessaccurate(Cady,1924; Gardner,1933; Marquis,MarshallOskamp,1972;Marston,1924; Whipple,1909). Furthermore, the accuracy of an answer toaspecificquestioncanbenoticeablyinfluencedby thewordingof thequestionitself.Bychangingoneor twowordsinaquestion,clear-cutvariationshavebeen showntoappearinasdiverseareasasasubject's report ofhypnoticexperiences(Barber,1969)andinhis estimatesofthespeedofamovingvehicle(Loftus& ThisresearchwassupportedbytheUrbanMaSs TransportationAdministration,DepartmentofTransportation, GrantNo. WA-ll-0004.Requestsforreprintsshouldbesentto ElizabethF.Loftus,PsychologyDepartment,Universityof Washington, Seattle, Washington 98195. 86 Palmer,inpress).Thewordingof aquestionissuchan importantmatter,thatarecentbookintendedtohelp potentialquestionnairedesigners(Oppenheim,1966) devotesanentirechaptertothetopicofquestion wording. Thepresentresearchdemonstratestheinfluenceof verysmallchangesinthewordingofaquestionina situationinwhichsubjectsviewedafilmofan automobileaccidentandthenansweredquestions about eventsthatdidanddidnotoccurinthefilm, For some ofthequestions,theEnglisharticlethe(thedefinite article)wasused,asin"Didyouseethebroken headlight?"Forotherquestionsthearticlea(the nondefiniteorindefinitearticle)wasusedresultingin questionslike"Didyouseeabrokenheadlight?" Previousresearchonthedefiniteandindefinitearticle hasbeenequivocalastowhetherthere isa differencein influencebetweenthetwo.Muscio(1915)concluded thatthemorereliableformof question wasone that did notusethedefinitearticle,whereasBurtt(1931) reported that a and the are about equally suggestive. Whatisthedifferencebetweentheanda,andwhy shoulduseof these articlesproducedifferential behavior onthepartof eyewitnesses?Onthistopic, anumberof psychologistshaverecentlyhadsomethingtosay(e.g., Anderson&Bower,1973;Brown,1973;Chafe,1972; Maratsos,1971;Osgood,1971);mosthavemadethe pointthatif a speaker hasalready seen a particular item, andassumeshislistenerisalsofamiliarwithit,hewill usethearticlethe.Forexample,whenayoungman wantstoborrowthefamilycar,hesays "Can I havethe familycartonight?"Thesenotionshavealreadybeen successfullyembodied into anelaborate modelof human memorycalledHAM(Anderson& Bower,1973); when HAMseesanounprecededbytheitlooksforthe referentofthatterminitsmemory.Incontrast,when HAMseesanounprecededby a itassumesthatanew memberofthenounclassisbeingintroducedintoits memory. Toreturntotheexampleof accidentsandtheora brokenheadlight,considerfirstthequestion,"Did you seeabrokenheadlight?"Twoquestionsareimplicitly beingaskedhere:(1) Wastherea broken headlight? and (2) if therewas,didyouseeit?a subject decides that theanswertoQuestion1is"yes,"hecanthenask himself Question 2, and heshould befairlycertain of his response.Theproblemthatarisesforasubjectisthat filmedaccidentsoccurinthe spaceof seconds making it nearlyimpossibletobecertainofQuestion1,and makingitlikelythatthesubjectwillrespond"don't know" much of thetime. Incontrast,thesecondquestion,"Didyouseethe brokenheadlight?"canbetranslatedintothenearly equivalent,"Therewasabrokenheadlight.Didyou happentoseeit?"Thus,asubjectwhoisinterrogated withthedefinitearticledgesnotneedtoanswer QuestionEffectively,theansweris"yes."Heneed onlyanswerQuestion 2,and,aswasthecasewiththe indefinitearticle,atthispointhecanbefairlycertain abouthisresponse.Accordingtothisanalysis,fewer "don'tknow"responseswouldbeexpected. Furthermore,ifasubject'srecollectionstendto conform,forsomereason,towhathebelievesactually didoccur,thenthedefinitearticlemay lead to a greater "recognition"of events,evenwhentheyneverinfact occurred. Method Onehundredgraduatestudentsparticipatedinthis experiment, in groups of various sizes. Allsubjects were told that theywereparticipatinginanexperimentonmemoryandthat theywouldbeshownashortfilmfollowedbyaquestionnaire. The content of the filmwasnotmentioned. Thefilmitself depicted a multiple car accident.Specifically, a carmakesarighthandturntoenterthemainstreamof traffic; thisturncausesthecarsintheoncomingtraffictostop suddenly,causingafivecarbumpertobumpercollision.The totaltimeof thefilmislessthan1 min,andtheaccidentitself occurs within a 4-secperiod. A ttheendof thefilm,thesubjectsreceivedaquestionnaire askingthemtofirst"giveanaccountof theaccidentyouhave justseen."Whentheyhadcompletedtheiraccounts,aseriesof specificquestionswasasked.Sixcriticalquestionswere embeddedinalisttotaling22questions.Halfthesubjects receivedcriticalquestionsintheform,"Didyouseea... ?" and theotherhalfofthesubjectsreceivedthemintheform,"Did EYEWITNESSTESTIMONY87 youseethe... ?"Threeofthecriticalquestionspertainedto itemspresentinthefilmandthree to items not present. Subjects wereurgedto report only what theysaw, and did soby checking "yes""no"or"Idon'tknow."Eachsubjectreceiveda pe;mutation of the questions. Results Table1presentsthepercentageof "yes,""no," and "Idon'tknow"responsesforboththe"the" and"a" subjects.Whetheranitemwasactuallypresentornot, subjectsinterrogatedwith a wereovertwiceas likely to respond"I don'tknow."Subjectsinterrogatedwith the tendedtocommitthemselvestoa"yes"or"no" response. Anotheraspectof thesedata areworthyof mention_ First,whenasubjectisqueriedaboutanitemthatwas notpresentinthefilm,"yes"responsesareparticularly interesting.A"yes"responseindicatedasubject reportedthathesawsomethingthatwasnot,infact, present.Usingtheindefinitearticleresultedinfalse "yes" responses 7% of the time. With the definite article, however,false"yes"responsesoccurred15%ofthe time-over twiceasoften. Toteststatisticallyforthedifferencebetween interrogationwith a and with the, a single scoreforeach subjectwasgenerated."Yes"responseswereassigneda valueof+1,"Idon'tknow"responseswereassigneda valueof 0,and"No'responseswere. assigneda valueof -1.Asubject'smeanscore,then,reflectedhis confidencethattheitemswerepresent.Thedifference betweenthe"confidencescores"fortheaandthe subjectswassignificantbyaMann-WhitneyU test, 2.98, P < .01. Totestforthedifferencebetweenitemswhichwere andwerenotpresent,twomeanscoresforeach subject weregenerated,oneforitemswhichwerepresentand theotherforitemswhichwerenot.Again,"yes" responsesreceivedavalueof1,"Idon'tknow" responsesavalueof 0,and"No"responsesavalueof -1.Asbefore,asubject'smeanscoreforaparticular typeofitemexpressedhisconfidencethatthoseitems werepresent.TwoWilcoxonmatched-pairssigned-ranks testsrevealedthatboththesubjectswhohadbeen interrogatedwithaandthesubjectswhohadbeen interrogatedwiththeweremoreconfidentaboutitems thathadbeenpresent,Z= 3.97,p.001, andZ= 2.52, p.01, respectively. Method Inorderto besure that the resultsobtained were not peculiar tothefilmorsubject popUlationused inExperiment I, a second experimentwasconducted.Experiment IIwasidenticalto Experiment Iinallrespectsexcept two.First, a different subject populationwasused;60people betweenthe agesof14and20 wererecruitedfroma public library. Second, a different filmwas used.Thefilmshowninasmallroomatthelibrary,depicted a minorcollisionbetweena man whowasbackingout of a narrow spaceinasupermarketparkinglot and a womanpedestrian who 88LOFTUSANDZANNI wascarryingalargebagof groceries.Thetotaltimeof the film waslessthan4min, andthe accident itself occurred with a 2-sec period. Subjectsviewedthefilmandthenansweredaquestionnaire. Sixcriticalquestionswereembeddedinalistof 22; 3 pertained toitemspresentinthefilmand3toitemsnotpresent.The definitearticlewasused for30subjects; the indefinite article for the other 30. Results Table1presentsthepercentageof "yes,""no,"and "Idon't know"responsesforboththe"the" .and subjects.TheeffectsofExperiment 1arereplicated. Whenanindefinitearticlewascontainedinaquestion aboutanitemthatwasnotpresentinthefilm,"yes" responsesoccurred6%ofthetime.Whenthedefinite articlewasused,"yes';responsesoccurred20%of the time."Idon't know"responsesoccurred,overall,more oftenwhentheindefinitearticlewasused(47.5%vs. 15.5% forthe definite article). DISCUSSION Theresearchreportedhererequiredsubjectstoviewa filmof atrafficaccident andthen to answerquestions aboutthe film.A majorfindingwas thatquestionscontainingan indefinite article ledtomanymore"Idon'tknow"responses.Thephrase"a brokenheadlight"couldrefertoanyof anumberof headlights whichasubjectmight have seen.Since it is impossible to inspect allof the headlights carefully in thetimeallowedforviewingthe accident,itisimpossibletobesurethatnoheadlightwas broken. In thiscase,then,the subjectmust deal withuncertainty aboutwhetherabrokenheadlightactuallyexistedatall,anda largernumberof "uncertain"or"don'tknow"responsesresult. Ontheotherhand,"Didyouseethe broken headlight?"more stronglyimpliesthe existence of a specific broken headlight, and thesubjectneednotdealwiththeuncertaintyaboutwhether the brokenheadlightexisted.Thisfindingmay alsoindicate that itiseasiertobeconfidentthatyouhavenot seen some specific itemthantobe confidentthat youhavenot seen any instance of a generalclass of items. Asecondresultisthatquestionscontainingadefinitearticle resultedinagreaternumber of falserecognitions ("recognition" of eventsthat hadneveroccurred). At leasttwoexplanations for thisfindingarepossible.One isthat the definite articleproduces abiasfavoringa"yes"or"no"response;inotherwords,the changesasubject'scriteriaforhowmuchobjectiveevidencehe needstosay"yes"or "no." The other isthat the definite article leadsasubjecttoinferthattheobjectwasinfactpresent, causingforsomeareconstructionintheiroriginalmemoryfor theevent.Whilethepresentdatacannotdifferentiatebetween responsebiasandreconstructivememoryexplanations,arecent study(Loftus&Palmer,inpress)doesnotindicatethat questionsaskedsubsequenttoaneventcancausea reconstructioninone'smemoryofthatevent.Inthatstudy subjectsviewedfilmsof automobile accidents andthen answered questionsabouteventsoccurringinthefilms.Thequestion "Abouthowfastwerethecarsgoingwhentheysmashedinto eachother?"elicitedahigherestimateofspeedthan"About howfastwerethecarsgoingwhentheyhiteachother?" Furthermore,onaretest1weeklater,thosesubjectswho receivedtheverbsmashed weremorelikelytosay"yes"to the question"Didyouseeanybrokenglass?"eventhoughbroken glassdidnotexist inthe accident. Theimplicationof theseresultsforcourtroomexaminations, policeinterrogations,andaccidentinvestigationsisfairlyclear Table1 Percentageof"Yes,""No,"and"Idon'tknow"Responses toItemsthatWerePresentandNotPresentintheFilm PresentNot Present Response"a" Experiment I Yes1720157 No60297255 I don't know23511338 Experiment II Yes1815206 No62286956 I don't know20571138 cut.Themainaimofinterrogationsconductedbyattorneys beforethecourt,forexarnple,istoprovideinformationabout eventswhichhaveactuallytakenplace.Differentformsof questionscanbeconsciouslyusedtoelicit desired answers from awitness, andalsotocreate a desiredinfluence upon the jury. In thepresentresearch,theindefinitearticleelicitedmorefalse responses.Questionswhicheitherbyformor content suggestto thewitnesstheanswerdesiredor"lead"himtothatdesired answerarecalled"leadingquestions'inthe courtroom, andthe existenceofrulesforexcludingthem(e.g.,SupremeCourt Reporter,1973)isad.;finiterecognitionoftheirpowerof suggestion.Whileanattorney canseemingly easily"sense" when toobjecttoaleadingquestionaskedby anotherattorney,the definitionofleadingisalongwayfrombeingprecise.Any completedefinitionmusteventuallyconsiderthesubtle suggestibility that individual words can carry with them. REFERENCES Anderson,J.R.,Bower,G.H.Humanassociativememory. Washington,D.C:V. H. WinstonSons,1973. Barber,T.X.Hypnosis:ascientificapproach.NewYork:Van Nostrand Reinhold,1969. Brown,R.Afirstlanguage:theearlystages.Cambridge,Mass: HarvardUniversityPress,1973. Burtt,Legal Psychology,1931. Cady,H.M.Onthepsychologyof testimony.American Journal of Psychology,1924, 35, 110-112. Chafe,W.L.Discoursestructureand human knowledge. In J.B. CarrollR.R.Freedle(Eds.),Languagecomprehensionand theacquisitionofknowledge.Washington,D.C:V.H. WinstonSons,1972. Gardner,D.S.The perception and memoryof witnesses.Cornell LawQuarterly,1933, 8, 391-409. Loftus,E.F.&Palmer,J.C.Reconstructionofautomobile destruction:anexampleoftheinteractionbetween language and memory. Journal of Verbal Learning and VerbalBehavior, Maratsos,M.P.Theuseofdefiniteandindefinitereferencein youngchildren.PhDdissertation,HarvardUniversity,1971. Marquis,K.H.,Marshall,J.,Oskamp,S.Testimonyvalidity as a functionofquestionform,atmosphere,anditemdifficulty. Journal of Applied Social Psychology,1972,2, 167-186. Marston,W.M.Studiesintestimony.JournalofCriminalLaw and Criminology, 1924, 15, 5-31. Muscio,B.The influenceof the formof question.British Journal of Psychology, 1915, 8, 351-389. Oppenheim,A.N.Questionnairedesignandattitude measurement.NewYork:BasicBooks, Inc.,1966. Osgood,C.E.Wheredosentencescomefrom?InD.D. SteinbergL.A.Jakobovits(Eds.),Semantics:An interdisciplinaryreaderinphilosophy,linguistics,and psychology.Cambridge,England:Cambridge UniversityPress, 1971. SupremeCourtReporter,1973,3:Rulesof Evidence forUnited States Courts andMagistrates. Whipple,G.M.Theobserverasreporter:Asurveyofthe psychologyoftestimony.PsychologicalBulletin,1909,6, 153-170. (Receivedfor publication October 71, 1974.)