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TABLE OF CONTENTS

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Introduction

Hiring

Onboarding

Training &

Development

Quality Assurance

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Activity

Activity : Using the job description provided, create a list of desirable skills and characteristics of the ideal candidate.

Next, determine if the skill is a skill you can teach or the candidate can learn through development.

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Some Statistics• 90% of Companies believe employees make the decision to stay

within the first 6 months.

• Employees who attend structured programs are 69% more likely to remain after 3 years.

• Organizations with structured programs enjoy:

• 60% year-over-year improvement in revenue.

• 63% year-over-year improvement in customer satisfaction.

*Source: The Interchange Consulting Group

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Activity

Activity: Using the job description provided in the previous activity, which of the functions are testable and how do you test them?

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outsourcing and consulting services. We specialize in Reinsurance

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Q&A?

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