EVOLVING LOGISTIC SUPPORT IN ECOMMERCE

INTRODUCTION

Logistics play an important role in the success of any E-commerce venture. They form the very vertebrae of any E-commerce venture. In fact without a reliable and effective logistic support the E-commerce venture may end before it takes off the ground.

CHALLENGES OF E-COMMERCE LOGISTICS

There are multiple time requirements based on the customers’ requirements. In the same way. Many E-commerce platform prefer to do the logistics on their own while some prefer to employ the services of a logistics service provider (LSP)

IMPORTANCE OF COURIER AND PARCEL SERVICES

▪ Many E-commerce platform prefer to hire the services of LSP’s, this has thereby resulted in increasing the importance of courier and parcel services like FedEx, DHL and UPS etc.

▪ There are also companies that have been concentrating in setting up access points for e-commerce deliveries, intraday deliveries and other specialized solutions. The emphasis of these services are to produce fast services, yet reducing delivery costs.

CHARACTERISTICS THAT DRIVE E-COMMERCE LOGISTICS ▪ Speed is the Key, from weeks to days and now same

day delivery, some major players have redefined E-commerce logistics.

▪ The Delivery Model – Now making point to point deliveries within a matter of days.

▪ Integration of Mobile Application- Right from delivery to pick-up to customer signature everything is done on apps.

▪ Importance of Cash on Delivery (COD) - The convenience of COD has definitely driven the transition towards online shopping.

CONCLUSION

The focal point of any logistics fast delivery in less cost and with the increase in E-commerce platform this aspect has equal emphasis in the success of any venture.

CONTACT USRMCL UNIVERSE50/A, Daman Industrial Estate,Village Kadaiya,Nani Daman, 396210,UT of Daman & Diu,IndiaPh.: (91) 260 6619000Web: www.rmcluniverse.com