l/o/g/o bringing health polytechnic of semarang to a world class university by implementation of...
TRANSCRIPT
L/O/G/O
Bringing Health Polytechnic of Semarang to
A World Class University by Implementation of Quality Assurance
Sugiyanto; Marsum; Lanny Sunarjo
2014
Certificate No. 1D09/01305
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Background
Location campus in several cities
Best and competittive graduates - succeed in dealing with Asean Community 2015
Become a WCU – people will count on the graduates
Started by evaluating todays program and management using QA, HPS has implemented QA based on ISO 9001 since 2007
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V I S I O N To produce graduates internationally recognized
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KAMPUS I,II & IIICAMPUS VI
cAMPUS IV
CAMPUS VCAMPUS VII & VIII
CAMPUS LOCATION
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Purpose
• This study is to evaluate management performance, customer satisfaction and readiness of resources (human, material, methods and management) of Health Polytechnic of Semarang to be eligible to criteria of a WCU in 2012.
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Research Framework
Health Polytechnic of SemarangHealth Polytechnic of Semarang
Characteristic of WCUCharacteristic of WCU
Characteristic of Talent
Good Governance
Internationally Class 1. Student2. Lecturer3. Researcher
1. Leadership2. Excellent Program3. Strategy – Vision4. Autonomy5. Academic Freedom6. Framework
Human Material Methods Management
Management Performance
Customer Satisfaction
Readiness of Resources
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Funding
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Research Question
Is Health Polytechnic of Semarang
eligible to criteria of a WCU?
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Methods• This was a restrospective study with cohort
approach in 2009 – 2012 (4 years).• Population was all civitas academic, random
sampling technique, the respondents including Educational staffs (271), Lecturers (254) and Students (1320).
• The instruments were questionaire, personal records and audit summary reports.
• Data : Primary & Secondary Data.• The result were analyzed using simple
distribution.www.poltekkes-smg.ac.id
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Result
• Grade point average >3 (scale 1-4) – “Good”
• Active in national competition – English debate, etc
• Exchange Student Overseas
• Qualification : S3 (8); S2 (210/82.60%); S1/D4 (36) – overseas graduate (Australia & Thailand) : 45 (20%)
• Exchange Lecturer Overseas
• Local (13%),national (85%),international publication (2%)
• In collaboration with overseas research
Student Student
Lecturer-254 Lecturer-254
Researcher Researcher
Characteristic of Talent
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Good
82%
Good
80.15%
Student Satisfaction
Good
82.98%
Good
81.32%
2009 2010 2011 2012
The Education Services(1) Lecturer performance (2) Administration (3) Facility (4) Library (5) Laboratory (6) Skill practice (7) Security
(8) Fee Tuition (9) Prospect for graduate
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Good
84.18%
Good
80.96%
Lecturer Satisfaction
Good
84.96%
Good
81.96%
2009 2010 2011 2012
The Education Services
(1) Learning system (2) Administration (3) Facility (4) Career development (5) Incentive
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Good
81.80%
Good
80.94%
Staff Satisfaction
Good
82.91%
Good
81.59%
2009 2010 2011 2012
The Education Services
(1) Facility (2) Career development (3) Incentive (4) Distribution of job (5) Labor relation
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Good
81.50%
Good
80.74%
Stakeholder Satisfaction
Good
81.11%
Good
80.59%
2009 2010 2011 2012
The Capability of Graduate
(1) Knowledge (2) Competent (3) Attitude & behavior (4) Team working (5) Communication
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Audit Internal Summary Report
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Major
Major
Minor
Observasi
2009 2010 2011 2012 Mei Nov Mei Nov Mei Nov Mei Nov
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Audit External Summary Report
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Major
Major
Minor
Observasi
Jumlah Temuan
2009 2010 2011 2012 March Sep March Sep March Sept March Sept
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Health Polytechnic of Semarang in 2012
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Management Performance – 98.30%. Customer Satisfaction – 81.80%. Readiness of Resources – 45.83%.
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Discussion
• The results showed no student, lecturer and researcher internationally class however there are main opportunity to enhance the concentration of talent such as Qualification of lecturer : S3 (8); S2 (210/82.60%); D4/S1 (36) –
overseas graduate (Aus & Thai) : 45 (20%). Public interest studying in HPS has increased from 2009 to 2012
with an average ratio of 1: 5 with amount of applicants 4620 people (2009) and the 7147 people (2012).
Student has grade point average >3 (scale 1-4) – “Good”, skill certificate and capability English language.
Result of research activities including international/national has positive impact for both development of faculty and institutional.
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Conclusion
Health Polytechnic of Semarang has opportunity to become to a WCU by developing and improving the readiness of resources.
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L/O/G/O
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Thank You!
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Certificate No. 1D09/01305