EVENT INFORMATION LOAD IN: Tuesday 2

nd – Wednesday 3

rd May

CONFERENCE DATE ONE: Thursday 4th

–

VENUE: SSE Arena, Wembley

GUEST SPEAKERS LISA HARPER

• For six years Lisa was the director of Focus on the Family's national women's ministry where she created the

popular Renewing the Heart conferences, attended by almost 200,000 women, followed by 6 years as the

women's ministry director at a large church in Nashville.

• Now a sought-after Bible teacher and speaker, Lisa is currently featured on the Women of Faith tour and speaks

at many other large multi-denominational events

• She's written ten books, served as a key contributor to the Becoming Devotional Bible for Women and as a

columnist for Today's Christian Woman magazine.

SY ROGERS

• Sy’s unique life and 3 decades of ministry have inspired and encouraged audiences from London’s Royal

Albert Hall to many of the world’s most influential pulpits

• A gifted communicator, award-winning t

• Sy is a leading voice regarding sexuality, cultural themes and

• Sy and his family have lived in Singapore, the USA and New Zealand.

• Currently based in New Zealand, much of

PROGRAM

DAY 1 (Thursday 4th

May)

11am-1pm Network High Tea

12.00 pm Registrations Open

5.30pm External and Auditorium

7.00pm – 9.00pm Opening Celebration

DAY 2 (Friday 5th

May)

8:30 am Expo Open

9.00 am External and Auditorium

10.00am – 12.30pm Morning Session

12.30pm – 1.30pm Lunch Break

1.30pm – 3.15pm Afternoon Session

3.15pm – 6.00pm Dinner Break/ Free Time

5.00pm Internal Doors Open

5.20pm- 5.50pm Revelation

6.00pm – 8.00pm Night Celebration

DAY 3 (Friday 6th

May)

8:30 am Expo Open

9.00 am External and Auditorium Doors Open

10.00am – 12.00pm Morning Session

12.00pm – 1.00pm Lunch Break

1.00pm – 2.30pm Afternoon Session

Moment)

2.30pm – 5.00pm Dinner Break/ Free Time

4.00pm Internal Doors Open

4.20pm-4.50pm Revelation

5.00pm – 7.00pm Closing Celebration

May

Saturday 6th

May

the director of Focus on the Family's national women's ministry where she created the

popular Renewing the Heart conferences, attended by almost 200,000 women, followed by 6 years as the

women's ministry director at a large church in Nashville.

after Bible teacher and speaker, Lisa is currently featured on the Women of Faith tour and speaks

denominational events

She's written ten books, served as a key contributor to the Becoming Devotional Bible for Women and as a

lumnist for Today's Christian Woman magazine.

Sy’s unique life and 3 decades of ministry have inspired and encouraged audiences from London’s Royal

Albert Hall to many of the world’s most influential pulpits

winning talk show host, recording artist, and pastoral care specialist,

Sy is a leading voice regarding sexuality, cultural themes and God’s character.

Sy and his family have lived in Singapore, the USA and New Zealand.

Currently based in New Zealand, much of Sy’s ministry continues outside of North America.

Network High Tea

Registrations Open

External and Auditorium Doors Open

Opening Celebration (Speaker- Bobbie Houston)

External and Auditorium Doors Open

Session (Speaker 1- Lisa Harper, Speaker 2- Sy Rogers)

Afternoon Session (Let’s Talk Sisterhood-women in leadership)

/ Free Time

Internal Doors Open

on (Compassion Moment, 2018 Launch) (Speaker

External and Auditorium Doors Open

Session

Afternoon Session (Let’ Talk Sisterhood- Refugee Response, Sisterhood Tins,

/ Free Time

Internal Doors Open

Closing Celebration (Speaker- Lisa Harper)

the director of Focus on the Family's national women's ministry where she created the

popular Renewing the Heart conferences, attended by almost 200,000 women, followed by 6 years as the

after Bible teacher and speaker, Lisa is currently featured on the Women of Faith tour and speaks

She's written ten books, served as a key contributor to the Becoming Devotional Bible for Women and as a

Sy’s unique life and 3 decades of ministry have inspired and encouraged audiences from London’s Royal

alk show host, recording artist, and pastoral care specialist,

Sy’s ministry continues outside of North America.

y Rogers)

)

(Speaker- Sy Rogers)

Sisterhood Tins, Wave + Gift

2018 DATES & INFORMATION

LONDON

19TH-

21ST

APRIL

SSE Arena- London, England

EVENT OPERATIONS CONTACT INFORMATION

Event Owner: Kalleigh Mikkelson

Event Manager: Lea Waldron

Venue Liaison/Operations: Tia Aitken

Production Manager: Luke Makepeace

Creative Director: Kirsty Trindade

Volunteers: Tim Norbury

Logistics/Parking: Alisa Cojeen

Contractors : Emily Merrell

IT: Rodrigo Matos

Registrations/ Box Office: Sam Hamer

Front of House Manager: Mark Walton

Host Team Leader: David Havers

Conference Excellence: Neil Penney

Volunteer Co-ordinator: Dave Poulter

A

ACCREDITATION / ACCESS PASSES / CREDENTIALS

Delegates Contact: Ellie Harris Volunteers Contact: Yurie Budhu

Load Days TUESDAY – LOADING DOCK

8am – 8pm (Access for key team from 7:30am for setup)

Wristbands will be provided

WEDNESDAY – LOADING DOCK

8am – 5:30pm (Access for key team from 7:30am for setup)

Wristbands will be provided

Event Days Wristbands: All delegates will be issued with a wristband for entry throughout the Conference.

Lanyards: Will be issued to select groups of delegates with special access to specific seating blocks in the

Arena. A lanyard trumps a wristband for access.

Special access:

SW - PRM / TLC (Reduced Mobility, Elderly, Pregnant)

SE – Families (Mums with kids, babies)

ATM Wembley Arena has 5 ATMs located on ground floor and level 1 throughout the venue

B

BACK DOCK / SERVICE YARD Contact: Alisa Cojeen

Back Dock Parking Allocations: Refer to <>

Back Dock Parking Pass Artwork:

BATHROOMS

Locations:

Located throughout ground floor & level 1

Enquiries:

- Relating to cleaning, replenishment of toilet paper / hand towels / hand soap: contact REFRESH on the radio

- Relating to broken equipment (cubicles, toilet seats, doors, etc.): contact EVENTS on the radio

- Relating to missing Toilet Door Signs: contact EVENTS on the radio

C

CAR PARK

DELEGATE CAR PARK

Delegates Car Park Information

Contact: Directly with Wembley

SSE Arena over pre booked parking at £16.25 per vehicles. Bookings should be made at

https://www.wembleyofficialparking.com/event/eventdetail/91

Vehicles can enter the car park 4 hours before the doors to the show until 2 hours after the end of the show. If

delegates wish to arrive earlier they may take a ticket at the barrier and pay the difference.

CATERING

AREA: Volunteer Catering – Loading Dock

CONTACT: Trevor

SUPPLIER: Sands

Catering

KEY TIMINGS:

Thurs 4th

TBC

TBC

Lunch

Dinner

Friday 5th

TBC

TBC

Lunch

Dinner

Saturday 6th

TBC

TBC

Lunch

Dinner

COLOUR KIDS Contact: Alex Blythe

During Colour 2017 we offer a Kids Programme for children aged 1 year & walking, right through to Year 6 at school

(11 years old) for the duration of the Conference. The Kids Programme will take place at The Hilton London

Wembley.

The kids help desk will be open in Arena Square from 3pm. The check in will open same times as doors and will

required to be picked up within half hour of session finishing.

Children will receive their Colour Kids wristband when they first check in at the Colour Kids' Welcome Desk

Cubbyhouse (1-2 years)

The Ark (3-5 years)

Voltage (6-11 years)

Ark and Voltage

We will keep the Kids during the lunch periods. Parents should provide a packed lunch for their children on Friday

and Saturday.

Children should be collected during the dinner break.

If parental attendance is required, the Colour Kids Team will first contact the parent via their mobile phone, followed

by displaying a message on the conference main screen.

D

DOOR OPENING TIMES

THURSDAY:

Foyer Doors: 5:30pm

Auditorium Doors: 5.30pm

FRIDAY:

MORNING

Foyer Doors: 9:00am

Auditorium Doors: 9:00am

AFTERNOON:

Auditorium Doors: 5:00pm

SATURDAY:

MORNING:

Foyer Doors: 9:00am

Auditorium Doors: 9:00am

AFTERNOON:

Auditorium Doors: 4:00pm

E

EXPO Contact: Mary Abiola

Expo Locations: Arena Square

EXHIBITORS

SUPPORTER/DEPARTMENT LOCATION

Compassion Expo

Hillsong Channel Lower Foyer

Shine Lower Foyer

Colour 2018 Expo, NE and SE Corridor

Hillsong College Lower Foyer

Sisterhood Expo, NE and SE Corridor

OPERATING HOURS

Opens on Friday 5th of May and then opens every break (except the 10 min stretch breaks)

Opens 1 hour before session each morning and 1 hour after the end of each day.

Closes 8pm on Saturday.

F

FAMILY ROOM

Contact: Alistair McNally

The Family Room is located in the Restaurant on level 2

FIRST AID

Contact: Louise Lam

First Aid Procedure: Visit the Information Desk on the ground floor or speak to one of our volunteers and they will

happily give you directions. Volunteers will take delegates to a Wembley Staff member for First Aid.

I

INFO DESK & LOST PROPERTY

Contact: Louise Lam

Info Desk Locations: Ground Floor Merch Point

Operating Hours: During Session Breaks

Lost Property: Go to the SSE reception desk for your lost property inquiry.

INTERPRETATIONS

Contact: Daniel Bocancea

German

French

Hungarian

Dutch

Spanish

Swedish

Portuguese

Italian

Seating:

Equipment and Headset Pick Up Location: Thursday- Outside in the Marquee located between the NE and NW

entrances; Friday the help desk is located inside the North Concourse between N11 and N15. Saturday – headsets

can be dropped off outside in the marquee in the same location as Thursday.

Translating Room Allocation: Loading Dock

L

LARGE GROUPS

Contact: Nouvella Kusi

Wristband

Location for Group Concierge Stand: Level 1 on the South Corridor

All 40+ groups will have a green wristband. Entrance is via NW Entrance

90+ groups seating: B2

40+ Group seating: N3, N5, N7, N9

N

NEW CHRISTIANS

New Christians Gift

“Word” Bible- with New Christians card attached to the back.

Bible Pick Up Points

On Doors: New Christians with Word Bibles

O

OFFERING

Contact: James Neary

Seat Drop: Conference Giving Card (every seat)

3 Ways to give: Colour App, Texting 'Colour' to 70177 & online www.hillsong.co.uk/giving

P

PAMPER ZONE

Located in the Mezzanine level and open during the breaks

PEOPLE WITH REDUCED MOBILITY (PRM)

Contact: Louise Lam

Identified by lanyard with 'TLC' which gives access to lounge and seating

Lounge Location Amazon Lounge; access during the main session breaks as needed by the delegate

Seating Wheel chair bay, Club seats or floor seating (Block B4) is available

Door Entry

South West

PHOTOGRAPHER

Contact: Del Manning/Kat Borowiec

No flash photography or professional equipment to film, as flashes cause distraction. Phones without flash are okay

to be used. Contact hosts to approach delegates to need to be asked to stop.

PRAYER MEETING

All teams are encouraged to meet and pray with their teams each day, before going about their volunteer activities.

PRAYER REQUESTS

Contact: Julie Galanti

Prayer requests will be available in the foyers before the start of each session. Prayer requests can be handed into

the Info Desk before & after each session Prayer Request Team to collect from Info Desk each day

PUBLIC TRANSPORT

By Underground

Travel to Wembley Park (Zone 4) on either the Metropolitan or Jubilee Line. Exit the station, taking the steps down

onto Olympic Way, cross Engineers Way and the Arena is on your right (10 minutes). Alternatively, go to Wembley

Central (Zone 4) on the Bakerloo Line, turn right at the station exit onto Wembley High Road and follow for

approximately 200 yards. At the Wembley Triangle turn left into Wembley Hill Road.

By Car

The arena is located just 3 miles from the end of the M1 motorway for visitors travelling from the North and 3 miles

from the end of the A40 for people travelling from the South and West. Wembley arena is located just a short

distance from the A406 (North Circular), which is accessible from all major routes in to London.

For Sat-Nav searches please type in the following post code: HA9 0AA or search ‘Engineers Way Wembley’

Parking

There is ample parking for those wishing to drive to Wembley Arena. Pre-book car parking at £16.25 @

wembleyofficialparking.com. You may park from 4 hours before the doors open until 2 hours post event.

By Bus

If planning to travel by bus, check the time tables on the www.tfl.gov.uk website prior to travelling. The buses that

serve Wembley Arena include numbers 18, 83, 92, 182, 224 and 297.

By Train

The nearest train station is Wembley Stadium, which has links to Marylebone Station with a journey time of around

nine minutes. For detailed information on train times and ticket prices please visit www.chilternrailways.co.uk or the

national rail enquires website www.nationalrail.co.uk

Flying In

From Heathrow airport, the most direct route is by Heathrow Express to Paddington with one change on to the

westbound Bakerloo line travelling directly to Wembley Central.

From Gatwick airport, take Thameslink main line service to London Bridge, change on to the westbound Jubilee line

and travel direct to Wembley Park.

From Stansted airport, take Stansted Express to Liverpool Street main line station and change on to westbound

Metropolitan line and travel direct to Wembley Park.

From Luton airport, take the airport shuttle bus to Luton Parkway and travel by Thameslink main line service to West

Hampstead, change stations (a short walk) to West Hampstead Underground station and travel directly on the

westbound Jubilee line to Wembley Park.

From London City airport, take the blue airport shuttle bus to Canary Wharf, follow signs for Canary Wharf

Underground station and travel on westbound Jubilee line direct to Wembley Park.

Visit http://journeyplanner.tfl.gov.uk to plan your journey from your place of accommodation

PLANNED ENGINEERING WORKS

Underground

METROPOLITAN LINE: Saturday 6 and Sunday 7 May, no service between Wembley Park and Aldgate.

A replacement bus service will operate late night on Sunday only. Service A: Wembley Park - Finchley Road - Baker

Street.

R

REGISTRATIONS

Contacts:

• Delegate Registrations and Call Centre – Sam Hamer

• Large Group Delegates – Nouvella Kusi

•

*Open from 9am to 5pm

Colour Conference Registration Process & Overview There are a number of ways in which delegates can purchase tickets to attend the conference:

• Colour Conference website: https://hillsong.com/colour/london/

• Hillsong Church Campus, Sunday’s.

• Group Booking through home Church

All tickets are processed and managed through the Eventbrite registration system. We will check-in each delegate as

they arrive at the venue, using their E-Ticket, printed ticket or finding their name on a scanner (along with ID). This

data will be pre-loaded, at each check in station (more details are provided on this further below).

Ticket Types Available There is a selection of ticket types offered for the conference depending on when they are attending and their ticket

type.

• Adult Ticket/ Volunteer Ticket

• Student Ticket/Concession/Solo Mum Ticket

• Miss Sisterhood/Youth Ticket/ Colour Kids Ticket (Kids Tickets – Hilton)

Distribution of Tickets Upon initial purchase of a Colour ticket, delegates will have received a confirmation email. Three weeks prior to

event delegates will be sent wristband to their address. They will be instructed to bring their wristband and e-ticket

as their form of entry to the conference.

Access on the Day Delegates who have received their wristbands can come straight to the entrance and will be scanned for check-in

with their E-Ticket, printed or by finding their name on the scanner (along with ID) to make the entry process even

more efficient.

Hillsong Box Office Queries There will be a Registrations Marquee on Arena Square for wristband collection and any registration enquires.

Anyone registered after the 20th

March approximately +600 or who did not update their address or their wristband

got lost in the post will need to collect their wristbands from the Box Office.

Schedule and opening times: Thursday 12pm-8pm (Registrations Marquee)

Friday 8am - (Registrations Marquee)

Friday dinner break (SSE Box Office)

Price Breaks (2018)

£90, save £40

2018 Pre Rego Competition

‘Win a trip for 2 to Colour NYC 2018' when you register for Colour 2018 London. Receive registration, flights and

acoomodation plus one friend. Ends 6th

May.

Colour 2018 speakers: Bob Goff, Priscilla Shirer & Amanda Cook

RESTAURANTS

Restaurant Deals

Sugar Mill Desserts (10%), Frankie and Bennys (10% off main), Cabana Brazil (20%), Handmade Burgers Co. (20%),

Starbucks (Brent Civic - 10% off food, pastries & drinks)

S

SEATING PLAN

Fixed Seating (Whole Conference)

• GREEN & ORANGE WRISTBANDS

• See Lanyards for specific seating block allocation

Seating Rotations (Thursday General Admission, Fri – Sat Seating Rotation)

• There are 4 different colour rotating seating communities:

• BLUE Seating Community

• PINK Seating Community

• GOLD Seating Community

• SILVER Seating Community

SECURITY

Contact: Wembley Arena

Bag Checks

We are not doing bag checks. Refer to Wembley’s website for conditions of entry.

SOCIAL MEDIA

Twitter: @Colourconf

Instagram: #colourconf

V

VOLUNTEERS

Dress Code

Closed toe-shoes must be worn at ALL times.

Most teams will be provided with a Colour Conference volunteer t

t-shirt for Colour Conference 2017 is a ne

conference. For teams that are not required to wear the volunteer t

your dress code

We are not doing bag checks. Refer to Wembley’s website for conditions of entry.

shoes must be worn at ALL times.

Most teams will be provided with a Colour Conference volunteer t-shirt to wear free of charge. The official volunteer

Conference 2017 is a new design. Please ensure that this is the only volunteer t

conference. For teams that are not required to wear the volunteer t-shirt, please speak to your team leader to confirm

shirt to wear free of charge. The official volunteer

w design. Please ensure that this is the only volunteer t-shirt worn during

shirt, please speak to your team leader to confirm

Team Breaks

Your team leader will let you know when will be the best time to take a break.

Volunteer Bag Room Safest place to leave your bag is in the volunteer area. No storage for bags at Wembley. Guys cloak room is

in the loading dock, girls in the Hospitality S

Sitting in Sessions

To ensure all delegates have seats, seating is not guaranteed for any volunteer.

Volunteers can touch base with a host who will direct them to seats if there is one available.

Volunteer Prayer Meeting

All teams are encouraged to gather and pray together before they start their day.

Volunteer Training

Volunteers will be trained and briefed at a session before the conference. On Wednesday 3

meet to get to know their team leader and other members of the team.

following areas:

• To be familiar with this type of event and the roles and responsibilities required from them.

• To understand that whilst in the venue they co

by members of arena staff.

• To understand that in the event of an evacuation, that they are no longer a volunteer, but just a

member of the public.

• To communicate clearly to all delegates and be identifiable by means of the black volunteer t

• Organisation of teams and leaders

• Call times

• Arrival procedures

• Dress code

• Positions

• Site Information and key phone contacts

• Specific roles to be carried out depending on the area being hosted.

Your team leader will let you know when will be the best time to take a break.

Safest place to leave your bag is in the volunteer area. No storage for bags at Wembley. Guys cloak room is

in the loading dock, girls in the Hospitality Suite

To ensure all delegates have seats, seating is not guaranteed for any volunteer.

Volunteers can touch base with a host who will direct them to seats if there is one available.

to gather and pray together before they start their day.

Volunteers will be trained and briefed at a session before the conference. On Wednesday 3

meet to get to know their team leader and other members of the team. They will be briefed and trained in the

To be familiar with this type of event and the roles and responsibilities required from them.

To understand that whilst in the venue they co-operate fully and obey any instructions given to them

members of arena staff.

To understand that in the event of an evacuation, that they are no longer a volunteer, but just a

To communicate clearly to all delegates and be identifiable by means of the black volunteer t

Organisation of teams and leaders

Site Information and key phone contacts

Specific roles to be carried out depending on the area being hosted.

Safest place to leave your bag is in the volunteer area. No storage for bags at Wembley. Guys cloak room is

Volunteers can touch base with a host who will direct them to seats if there is one available.

to gather and pray together before they start their day.

Volunteers will be trained and briefed at a session before the conference. On Wednesday 3rd

May, teams will

They will be briefed and trained in the

To be familiar with this type of event and the roles and responsibilities required from them.

operate fully and obey any instructions given to them

To understand that in the event of an evacuation, that they are no longer a volunteer, but just a

To communicate clearly to all delegates and be identifiable by means of the black volunteer t-shirt.

All volunteers will have their leader’s phone number so that questions can be asked at any time. Key elements of the

brief will be reiterated on each day of the conference, including introducing them to Dave Havers & Mark Walton so

that volunteers are reminded exactly what is required of them.

Team Night WEDNESDAY – MAIN ENTRANCE

3rd May, SSE Arena, Wembley

18:00 - Front Doors Open, for Wristband Collection

19:00 - Arena Doors Open

19:30 - Team Night Starts

20:15 - Break Out into Teams

21:15 - Wristband Collection Re-Opens

21:30 - Home Time

22:00 - All Out

W

WEBSITE

http://hillsong.com/colour/london/