long report - communication
TRANSCRIPT
-
8/12/2019 Long Report - Communication
1/21
Aayushi Singh [221002 - FMG22 Section A] | Advanced Communication Analysis Report
Rural MarketingStrategies of Dabur
-
8/12/2019 Long Report - Communication
2/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 1
Acknowledgement
I . M C, D C, FOE
M, , . H
. I
.
I , D. A B, C, D
. H
.
I FOE M, N D
.
-
8/12/2019 Long Report - Communication
3/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 2
Contents1 Executive Summary ............................................................................... 3
2 Introduction ....................................................................................... 4
2.1 Relevance of the study ..................................................................... 4
2.2 Purpose of the study ....................................................................... 4
2.3 Objectives of the study .................................................................... 5
2.4 Methodology ................................................................................. 5
2.4.1 Primary Research ........................................................................ 5
2.4.2 Secondary Research ...................................................................... 6
3 Profitably Selling to Indias Rural Consumers ................................................. 73.1 Dabur in Brief ............................................................................... 7
3.2 History of Dabur ............................................................................. 7
3.3 Serving Indias Rural Supermarket ........................................................ 8
3.4 Challenges Faced in Serving the Rural Markets ....................................... 10
3.4.1 Reaching Rural Customers ............................................................ 11
3.4.2 Acquiring Rural Customers ........................................................... 12
3.4.3 Retaining Rural Customers ........................................................... 12
3.5 Daburs Strategies ........................................................................ 12
3.5.1 Barriers to Scale ....................................................................... 13
3.5.2 Strategies for Success ................................................................. 13
3.5.3 Impact ................................................................................... 14
3.6 Rural Categorization of Dabur and Analysis on Rural Performance Measures ..... 15
3.7 Daburs Enablers to Building Successful Rural Strategies ............................ 18
4 Recommendations .............................................................................. 19
4.1 Findings and Suggestions ................................................................. 19
4.2 Limitations of the Study ................................................................. 19
4.3 Further Scope of the Study .............................................................. 19
5 Bibliography ..................................................................................... 20
-
8/12/2019 Long Report - Communication
4/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 3
1 Executive SummaryF , I . C
.
. , .
FMCG D,
.
I D ;
; ; . I
D , .
D ,
I
I .
I , D
I .
D
. D E
.
, D
,
. I
. I
,
, . I
.
I .
, , D ,
I .
.
, .
-
8/12/2019 Long Report - Communication
5/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 4
2 Introduction
D A
250 H/A . $1
$4 , I .
D . C, A HO H D
.
2.1 Relevance of the study M I,
I .
D 47
.
,
FMCG .
2.2 Purpose of the study I
. M I . F , ,
.
.
A ,
. D I
, ,
. A
-
8/12/2019 Long Report - Communication
6/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 5
. C
.
C, I . M
, . A ,
. B
. A ,
.
, ,
M, . M
.
.
D, M ,
.
. .
2.3 Objectives of the study. I
. D
. D
. D . D
2.4 Methodology2.4.1 Primary Research
M. A B, C D G, .
D, .
-
8/12/2019 Long Report - Communication
7/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 6
2.4.2 Secondary Research
, , .
D, A .
D
.
-
8/12/2019 Long Report - Communication
8/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 7
3 Profitably Selling to Indias Rural Consumers3.1 Dabur in BriefD I L FMCG C I
A. H C, O C, H
C, C, H C F.
,
. C (CCD). I (IBD), . C (CHD)
CCD : , ,
. CHD . IBD
, D A .
19 . O ,
12 I.
, 50 C&F
, 5000 3.4 I
.
60 .
D'
60 . I M E, AAC
, A, , E . D' 30%
.
3.2 History of Dabur D , D. . K. B,
B. H
. , D. B , , .
, 'D'
D . A D
D D B.
D. B D 1884 A .
. D. . K. B'
C , .
-
8/12/2019 Long Report - Communication
9/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 8
F C, D I L
I
. O, D
. D
& .
3.3 Serving Indias Rural SupermarketI
I . H
70% I 1.2 ,
I .
; ;
I
.
-
8/12/2019 Long Report - Communication
10/21
-
8/12/2019 Long Report - Communication
11/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 10
3.4 Challenges Faced in Serving the Rural Markets I ,
, ,
.
-
8/12/2019 Long Report - Communication
12/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 11
A
20 65 .
.
O GD .
2009 2012,
.
A .
3.4.1 Reaching Rural Customers .
A ,
.
D , .
-
8/12/2019 Long Report - Communication
13/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 12
3.4.2 Acquiring Rural Customers
. ,
. A ,
.
. G
,
.
C
. M ,
. ,
. , , ,
.
3.4.3 Retaining Rural Customers ,
. H
.
, , ,
. M, .
.
3.5 Daburs Strategies D. I , 47
50,000. A
, 31
. D
,
.
, D D 2010.
.
3,000 , FMCG
. , D 10 ,
M, 72 FMCG .
-
8/12/2019 Long Report - Communication
14/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 13
3.5.1 Barriers to Scale3.5.1.1 Inadequate distribution structure:D
. ,
. F
, ,
. . , .3.5.1.2Pressure to generate incremental revenues:I ,
. M , . F ,
, D
. A .
. D
, .
D. D .
3.5.1.3Limited demand for high margin categories:A
.
3.5.2 Strategies for Success3.5.2.1Prioritizing markets through GIS technologies: D . 1 M
. I 2, D
1 .
287 . GI ,
, . E ,
,
.
3.5.2.2Modifying distribution structure to improve reach:
-
8/12/2019 Long Report - Communication
15/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 14
, D
.
.
D .
L 3,000.
,
. I , .
A , .
3.5.2.3Recruiting local sales representatives and offering unique career paths: ,
D () . 60
. D
.
3.5.2.4Using technology to great advantage: , D .
.
. ,
. .
3.5.2.5 Incubating demand: , D .
A ,
. ,
, , . ,
. D
D .
, ,
C . I , D .
3.5.3 Impact , D 24,000 33,000
3,000 10 . I M,
100 3,000
3,000 . I ,
M 50
-
8/12/2019 Long Report - Communication
16/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 15
. E
3,000 .
135 100. ,
.
3.6 Rural Categorization of Dabur and Analysis on RuralPerformance Measures
I , . F
, , , ,
.
o .
I I , ,, .
o .
-
8/12/2019 Long Report - Communication
17/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 16
. I
. I ,
. I
. I
. ,
D
.
Distri
bu
tion
Stru
cture
Optimal mix ofclassical huband-spoke andinnovativedistributionmodel
Opera
ting
Sca
le
Significantpenetration
Channe
lPar
tner
Engagemen
t
Holistic channelmanagementprograms toimproveengagement andproductivity
Pro
fita
bility
Profitable ruraloperations
Daburs Strategy: Approach for Reaching Rural Customers
-
8/12/2019 Long Report - Communication
18/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 17
Pro
duc
t/servi
ceo
ffer
ing
Differentiatedofferings
Demand
genera
tion
Extensive market-creating activitieswith strongcommunityengagement
Leverag
ingo
f
influencers
Holistic influencerapproach leveraging sector-specificinfluencers alongwith conventionalset
Marke
tingan
d
communic
ation
too
ls
Ecosystem-drivenmarketing aimedat market creation
Focusona
fter
-sa
les
/
cus
tomerserv
ice
Sharp focus ondeveloping after-sales network atcompetitive costs
Bran
dbu
ildingan
d
loya
ltyprograms
Sharp focus onbrand building
Inves
tmen
tincom
mun
ity
develo
pmen
t
Sustainedinvestments with along-termperspective
Daburs Strategy: Approach for Acquiring Rural Customers
Daburs Strategy: Approach for Retaining Rural Customers
-
8/12/2019 Long Report - Communication
19/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 18
D , ,
,
/ ,
.
F , D
,
, ,
, ,
., /
, .
3.7 Daburs Enablers to Building Successful Rural Strategies , , D
.
A
.
C . ,
, .
-
8/12/2019 Long Report - Communication
20/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 19
4 Recommendations4.1 Findings and Suggestions
D, . H,
.
.
I , , A .
I .
4.2 Limitations of the Study
. .
4.3
Further Scope of the Study
, D
.
A, D .
-
8/12/2019 Long Report - Communication
21/21
FORE School of Management Rural Marketing Strategies of Dabur
PAGE 20
5 Bibliography M. A B, C, D ://../ AMM
C
A D 201213://..//1/A/201213/DA201213.
://..///4915134.
://../2012/06/.
://.../20120616//322691381