looking holistically at the internet of things (iot); the ......• “design thinking” is a...

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Looking Holistically at the Internet of Things (IoT); The Connected World

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Page 1: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Looking Holistically at the Internet of Things (IoT); The Connected World

Page 2: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Are you ready for IoT?IoT Exploration - TimIoT Demo & Adoption - Tracy

Why Human Centered Design MattersIoT PM Skills Pivot - Kris

Leveraging IoT -- getting ahead of the curve

Page 3: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Who are we?

Page 4: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Tim Reynal, PMP, CSM

Super hero in his own right

PMI Member since 2008

Program Manager, Cloud

SDN Integration, AT&T

Mr. Fix It

56 years old

Married

Deja Vu Dad

Yard Crasher in my own

back yard

“Tim the Tool Man”

Connected Device

Aficionado

Page 5: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Tracy Manning, CFO CFO/ Design Ambassador

DDSTUDIO

Finance + Psychology SDSU

Canadian born (eh?)

Cancer Survivor (twice!)

55 years old,

(younger than these guys)

Proud Mom of Sammi and Kyle

Relationship Status: Oliver

Wearer of Multiple Hats with a

single Focus - PEOPLE

Page 6: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Kris Kelly

Happy to live at the mercy of a 20 year old Cat named Cujo

CEO, Advantu

Tropical

Gardener

55 years

young

Lucky to be

married to

Cindy - ☺

Proud Grampa

Learning more

about Social

Selling

Love my

Clients!

Page 7: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

IoT Fantasy in 1962 is

reality today

Page 8: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 9: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 10: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 11: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 12: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 13: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 14: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 15: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”
Page 16: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Internet of Things = Connected Devices

Page 17: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

According to Wikipedia:

“The Internet of Things (IoT):

-- the network of physical objects or "things" embedded with electronics, software, sensors,

and connectivity

-- allows objects to be sensed and controlled remotely across existing network infrastructure

-- creates opportunities for more direct integration between the physical world and computer-

based systems

-- results in improved efficiency, accuracy and economic benefit

-- each thing is uniquely identifiable through its embedded computing system but able to

interoperate within the existing Internet infrastructure

Page 18: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

How connected are you?

Page 19: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Growth of IoT

Page 20: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Drivers of IoT*Comfort and convenienceEfficiencyEconomyProximity real time action/feedbackCustomized, targeted dataConservationSecurityAccuracyGlobal adoption of high speed internetEffortless connectivity -- ease of use and reliability

*250 million connected devices in use in 2016

Page 21: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

IoT finally arrived after 50 years.

Page 23: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Available Today: Connected Cars

Page 25: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

IoT in Medicine

<iframe width="640" height="360" src="https://www.youtube.com/embed/DBMjiWqz3zY" frameborder="0" allowfullscreen></iframe>

Page 26: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

How Can Project Management Embrace IoT?

• Project Management is a performance–oriented practice aimed at the constitution, coordination and control of activities within a project

• Standard approaches to project management have proven to be less effective to address business needs, particularly in innovative contexts characterized by uncertainty and complexity.

• Project Management leaderships is examining how the field of Design can address limitations with Project Management methodologies

• Studies reveal that Design Thinking process makes important contributions to projects with high uncertainty, and unknown customer requirements.

• “IoT Success requires New Design Thinking”

Page 27: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Include Design Thinking tools early in the development process.

• Exploration and Design Thinking at the outset, rather than an add-on

• Including the entire stakeholder ecosystem

• Strategize Innovative directions, define the problem to be solved

• Human centered Design (as important as new technology)

• Creating minimal viable product – physical and digital

• User testing and iterate

Page 28: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

APPROACH /PROCESS

Page 29: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

What is Design Thinking?

• “Design thinking” is a structured process of exploration for ill-defined problems.

• “Design thinking” tools provide project management with new perspectives for addressing innovation and complexity challenges

• “Design thinking” is “a human-centered innovation process that emphasizes observation, collaboration, fast learning, visualization of ideas, rapid concept prototyping, and concurrent business analysis.”

• “Design thinking” moves design upstream in the innovation process and involves players other than designers, such as users and other stakeholders. It aims to go beyond the design of artifacts and to contribute to the organization's strategy. It is, therefore, of interest to all managers.

Page 30: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

APPROACH /PROCESS

Page 31: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Experience design cycle:

Page 32: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON

Page 33: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Competitive landscape, loosing market share

Page 34: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Existing product. Observing the procedure, pain points

Page 35: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Needs assessment for both hardware and software

Page 36: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Visual Brand Language

Page 37: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Visual Brand Language – attitude adjustment

Page 38: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Fast start

Advanced and Basic control modes

Sequenced operation

Show treatment areas, subdividedSimplicity

SYNERON - VELASHAPECellulite reduction – Critical feedback /direction

Page 39: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Critical feedback /direction

1

2

3

Page 40: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – UI screen concepts, exploring interaction models

Concept 1

Concept 2

Page 41: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Concept creation

Page 42: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Study models – human factors /comfort

Page 43: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – UI flow, simplifying usability during procedure

Main Screen – Initial Setup

Hand Piece – Control Screens

Page 44: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

SYNERON - VELASHAPECellulite reduction – Prototypes, initial programmed UI

Page 45: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Save time, ensure accuracy

Page 46: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Current environment / storage solutions

Page 47: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Current environment / tracking

Page 48: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Strategy Discussions

Page 49: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Medical A.Admin Assistant

Patient NurseDoctor

Architecture Simplified/ The Actors

HardwareThe physical devices

including led lights used for

indication

AppThe digital interface built into

the device

CloudA web base solution that acts

as a bridge for data flows

between EHR, Practice

Management Software,

Inventory, and Tablet UI

Page 50: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Overall flow

or

Opportunity –priority organization / first in-first out.

Page 51: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Visual Brand Language

Page 52: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Early Size / Mechanisms

Page 53: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Early Mockups

Page 54: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Get feedback (and lunches)

Page 55: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Concept creation.

Page 56: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

A B C

D E F

Bob & Gene both like.Gene likes slide out feature and the texture.

Gene preferred directionBob dislike

Like Text with Icons

Gene likes pattern/ textures.

Bob and Gene dislike

Refine.

Page 57: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Refine.

Page 58: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Back texture on molded part

Potential swappable center centersection –customization.

Incremental variation

Refine.

Page 59: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Natural / randomized pattern

Tinted lens forDeeper blue / teal hues in display area. Graphic on backside

Relation to themes

Detailing

Page 60: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Slight lead-in edge for anti roll surface.Soft transition.

Detailing

Page 61: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Enclosure engineering

Page 62: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Enclosure engineering

Page 63: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Prototype Production

Page 64: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Final Solution

Page 65: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Final Solution

Page 66: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Final Solution

Page 67: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

IoT Demonstration

Page 68: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Technical Skills

Cloud-based systems

Software Driven Networks

Big Data Analytics

RFID/Perceptual Technology

Video Streaming

Connected Devices

Technique Shift

More Agile-based

The Zen Project Manager in 2020

Project Teams

BYOD Integration

IoT Project Tools

Cybersecurity

Customer demand for IoT integration on a project

IoT Community Engagement

Leadership

Strategy Collaboration

Innovative Benefits Realization/Drive R&D

Page 69: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

The Zen Project Manager in 2020

“For a project manager . . . the impact of the IoT is similar to the advent of the

touch screen.”

—Pete St. Pierre, president of IoT industry group IPSO Alliance and IoT

product manager at Oracle

Page 70: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

How do I adapt my PM Role to IoT…???

Page 71: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

The pivot point – will you recognize it…?

Page 72: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Want your career to grow with IoT… ?

According to Tim Clark from LiquidPlanner –

1. Understand the big picture 6. Pick your project team

2. Pick a strong technical lead 7. Pick your project infrastructure

3. Phase the project 8. Maximize sharing

4. Test Often 9. Build team competencies

5. Understand IoT reference architecture 10. Learn about fog computing

11. Get ready to deal with your team’s frustration

Page 73: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

For those about to Rock IoT – I Salute You!

Page 74: Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a structured process of exploration for ill-defined problems. • “Design thinking”

Q & A