loss control program fundamentals

FUNDAMENTALS OF FUNDAMENTALS OF LOSS CONTROL LOSS CONTROL PROGRAM PROGRAM EFFECTIVENESSEFFECTIVENESS

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• “THE FIRST DUTY OF BUSINESS IS TO

SURVIVESURVIVE AND THE GUIDING PRINCIPAL OF BUSINESS ECONOMICS IS NOT THE MAXIMIZATION OF PROFIT BUT THE AVOIDANCE OF LOSSLOSS TO PEOPLE, PROPERTY, PROFIT, PROCESS, PRODUCTS, MATERIALS, ENVIRONMENT AND THE COMMUNITY THEY EXIST WITHIN…”

©Dominic J. Brignola F.A/C.F.E., A.S.A.

THIS QUOTE SEZ IT BESTTHIS QUOTE SEZ IT BEST

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OTHER IMPORTANTOTHER IMPORTANT ASPECTS FOR CONTROLLING LOSSASPECTS FOR CONTROLLING LOSS

REQUIRES WELL THOUGHTOUTWELL THOUGHTOUT PLANNING EFFECTIVE EFFECTIVE BUDGETING ORGANIZATIONAL DEVELOPMENT LEADING AND COORDINATIONLEADING AND COORDINATION ORIENTATION, COMMUNICATION, TRAININGORIENTATION, COMMUNICATION, TRAINING ACCOUNTABILITY AND RESPONSIBILITYACCOUNTABILITY AND RESPONSIBILITY VERIFYING THE FORMAULATION OF EFFECTIVE

ORGANIZATIONAL STANDARDS CONTROLING OPERATIONAL SUCCESS THROUGH

– DEVELOPING OBJECTIVES– GOAL SETTING – PLANNED, SCHEDULED AND FOCUSED AUDITING AT A PLANNED, SCHEDULED AND FOCUSED AUDITING AT A

FREQUENCY NECESSARY TO VERIFY PROGRAM EFFECTIVENESS FREQUENCY NECESSARY TO VERIFY PROGRAM EFFECTIVENESS OF OBJECTIVES, GOALS, OPERATING STDANDARDS, OF OBJECTIVES, GOALS, OPERATING STDANDARDS, REGULATORY AND INDUSTRY STANDARDS AS WELL AS, REGULATORY AND INDUSTRY STANDARDS AS WELL AS, INSURANCE STANDARDS AS THEY APPLY TO THE BUSINESS OR INSURANCE STANDARDS AS THEY APPLY TO THE BUSINESS OR OPERATIONSOPERATIONS.

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WHY CONTROL LOSS?WHY CONTROL LOSS? EXERCISEEXERCISE

• PREVENT ACCIDENTS

• PREVENT INCIDENTS

• REDUCE DOWN TIME

• IMPROVE MORALE• REDUCE DAMAGE

• IMPROVE EFFICIENCY

• KEEP BUDGET ON TRACK

• MAINTAIN PROFITABILITY

• MAINTAIN MARKET SHARE

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MANAGEMENT CONTROL MANAGEMENT CONTROL FUNCTIONSFUNCTIONS

• Plan for program audit benchmarking• Schedule auditing of existing and upgraded

standards, as may be required utilizing benchmark audit recommendations.

• Develop and refine new or existing standards for work performance.

• Development of effective audit protocols.• Verify program audit performance objectives and

goals

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EFFECTIVE LOSS CONTROLEFFECTIVE LOSS CONTROLGOAL MODELINGGOAL MODELING

•Evaluate all hazards and exposures of the entity in a PLOACPLOAC format.

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LOSS CONTROL MANAGEMENTLOSS CONTROL MANAGEMENTPOINT OF ACTION & EFFORTPOINT OF ACTION & EFFORT

• Are most effective when focused at the point where planned objectives and goal tasks/responsibilities/account-abilities are being performed…

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LOSS CONTROL’S OBJECTIVELOSS CONTROL’S OBJECTIVE

• “Plan for, Lead, Organize, Analyze and Plan for, Lead, Organize, Analyze and ControlControl PLOAC the Risk PotentialRisk Potential within each hazard and exposure regarding people, property, process, material, product, equipment, in the environment and community they operate and exist within” © 1994 Dominic J. Brignola

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LOSS CONTROL GOALLOSS CONTROL GOAL

Develop and continuously Develop and continuously measure effectiveness of measure effectiveness of controls.controls.

•Engineering•PPE•Administrative

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• Communicate and or train Communicate and or train those impacted regarding those impacted regarding identified hazards and identified hazards and exposures to all affected exposures to all affected individuals, entities, individuals, entities, stakeholders.stakeholders.

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• Communicate, implement, audit/monitor controls and their effectiveness.

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•Develop standards for hazards and exposures.

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LOSS CONTROL OBJECTIVELOSS CONTROL OBJECTIVE

• Audit and Audit and monitor the the performance effectiveness performance effectiveness of standards, those of standards, those impacted by hazards, impacted by hazards, exposures, and their exposures, and their implemented controls.implemented controls.

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LOSS CONTROL OBJECTIVELOSS CONTROL OBJECTIVE

• Upgrade and implement standards and controls as may be required through audit recommendations

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AUDITED ELEMENTSAUDITED ELEMENTS

• Occupational Safety, Health, Quality, Damage Control, and Environmental Policy OSHEDQ©

• OSHQDE organizational set up• Communication, Education, and Training (Style and

Frequency)• Employees participation accountability, responsibility, in

OSHEDQ© program coordination, training, task assignment, responsibility/accountability and systems management

• Motivational and Promotional measures for OSHEDQ© effectiveness

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• OSHEDQ Standards Manual and Rules

• Compliance with Regulatory, Industry Best Practice and Insurance Requirements

• New Equipment and Inspection

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• Accident reporting, recording, investigation, implementation effectiveness and follow up of recommendations of prevention of recurrence and a review of annual summary analysis of accident recordings and positing of the analysis.

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• Risk Assessment including hazards and exposures impacting (OSHQDE) occupational safety, health, quality, damage control, environmental and community impact

• Focused OSHQDE audits, analysis, inspections

• OSHQDE improvement plan/targets

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AUDITED ELEMENTSAUDITED ELEMENTS• IH Structure, Support and Rating of: Planning,

Budgeting, Testing Frequency, Action Plan and Effectiveness of Recommendations % Completion

• Program requirements, effectiveness, evaluation, testing and controls of and exposure to or from: Physical, chemical, biological, radiation, noise, musculoskeletal hazards, illumination.

• Work environment monitoring system• Prevention of occupational diseases training, including

periodic medical examination • First aid facilities-Occupational health center• Personal Protective Equipment Electrical and Personal

Protection Safeguarding

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• Continuous Housekeeping Program and Audit of Program Essentials

• Promotions

• Focused Repeat Areas

• Critical Operations and Process Areas

• Critical Parts and Materials Storage

Effectiveness and Controls.

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AUDITED ELEMENTSAUDITED ELEMENTS• Material Handling and Operating

Equipment (That Impact OSHQDE) • General and focused specific

familiarization operator training• Operator specific task and critical task

identification training• Task and critical task performance training• Formal subsequent task and critical task

observation evaluations of operator

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• Training effectiveness for equipment, inspection frequency, operational conditions review,

• materials load plan, storage requirements and configuration/protection, rigging plan, lift plan requirement and effectiveness training as required for materials handling equipment Crane, Gantry, Industrial Trucks, etc.

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• Training on damage vs. normal wear of equipment and damage vs. unusual wear or deterioration reporting requirements.

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AUDITED ELEMENTSAUDITED ELEMENTS• Machine, program effectiveness, machine safe

guarding, general area guarding, efficiency performance, predictive maintenance, periodic planned maintenance, critical value to operation, and damage vs. normal wear of equipment investigation and records analysis.

• Training on damage vs. normal wear of equipment and damage vs. unusual wear or deterioration and reporting requirements.

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AUDITED ELEMENTSAUDITED ELEMENTS• Safe operating procedures• Work Permit systems and their effectiveness (Hot Work, C S, High

Work, Excavation & Trenching, • Fire Prevention: Engineering, protection, alarms, fire fighting

systems, water pressure acceptance, testing of equipment, alarm systems and pre engineered systems, inspections, maintenance, as required by Insurance, FM, NFPA, IFP, Industry Specific, and Regulatory Requirements.

• Emergency Preparedness Plan development (onsite/offsite) scheduled planned drills to include: monitors evaluating drilled scenarios during table top and actual drills. Post Drill critique, plan updating, re-training of deficient areas for plan improvement and effectiveness.

• Engineering Loss Control, Process and Plant modification

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• Transportation of hazardous substances• Hazardous waste evaluation, treatment and disposal• OSHQDE Hazard Communication Employee and

Community• OSHQDE evaluation of all materials for warehousing,

storage effectiveness for critical parts, spill prevention plan and controls, emergency preparedness plan, storage compatibility, containment requirements, neutralization chemicals or materials.

• Safety for customers (including MSDS preparation requirement if necessary)

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• Contractor Safety: General and specific training on evaluated identified hazards and exposures of process, chemicals/materials, equipment and those hazards adjacent to their work specific area.

• Permit Requirement Protocols: Specific training on lockout, tag out of equipment and energy sources and the type equipment acceptable for the process and equipment they are to work on or within.

• Confined Space Training: Confirmation and awareness for responsibility of equipment procurement, calibration, and qualified trained individual for pre job, task and continuous monitoring testing, documentation, schedule. Acceptable ventilation equipment and requirements. Confined space emergency preparedness and plan including call numbers, who to call, rescue equipment assessment for tasks performed, signal alarm type and a specific notification prior to work performed to call center and a confirmed review of area with specifically who will respond in case of emergency or the emergency response coordinator.

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AUDIT PERFORMANCE OF LOSS CONTROL PROGRAMSAUDIT PERFORMANCE OF LOSS CONTROL PROGRAMS

Auditor: Dominic J. Brignola

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loss control program fundamentals

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