lpi overview 2011
TRANSCRIPT
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Trusted Solutions | Proven Results
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OUR HISTORY
Established in 1998 to meet the loss prevention needs of retailers
Privately held company owned by management, private equity sponsorship, and Wells Fargo Retail Finance
More than a decade of service to over 60 retailers with 7,000 locations in retail, grocery, convenience and restaurant verticals.
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• The cost of inventory loss due to theft and error was over $33 Billion in 2009 for all US retailers*
Represent 1.44% of retail salesMajority employee-caused• 43% Employee theft• 14% Errors
• The reported trends and averages:Shrink range .5% to 6% of retail salesDepartment store average 1.7%Specialty retailers 2.0% - 2.5%
*Source: National Retail Security Survey 2009 , University of Florida
INDUSTRY LOSS & TRENDS
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TODAY’S CHALLENGES
Increased dishonesty• Personal financial stress
Decreased operational compliance• Lower payroll dollars & fewer staff
Increased external theft incidents• Inconsistencies in training & awareness
Heightened merchandise protection• Lower inventory levels require better protection
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A customized solution that focuses on the 6 components of a proactive loss prevention program.
Designed to increase:
Awareness
Theft Resolution
Productivity
Profitability
LP INNOVATIONS’ SOLUTION
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OUR METHODOLOGY
LPI and industry “Best Practices”
Results driven core services
Customized approach
Return on investment
National presence
LPI and industry “Best Practices”
Results driven core services
Customized approach
Return on investment
National presence
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CORE SERVICESInvestigationsBest Practice AuditsStore VisitsException AnalysisTraining & AwarenessTarget Store ProgramsProgram Development & Execution
SPECIALIZED SERVICES
Mystery ShoppingConsultingProgram AssessmentsPolicy DevelopmentInventory ObservationsInventory ProtectionLiquidation Services
PROGRAM COMPONENTS
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NationalField
PresenceIndustryExpertise
Value AddRelationshi
ps
THE VALUE PROPOSITION
CostEffectiveSolutions
ProvenResults
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Management & Senior Leadership Teams• 99% of our team has worked in the retail/restaurant
/grocery environment• Highly involved in the industry through certifications and
committees
Development Of Best Practices• Industry and client-specific best practices• Provide objective recommendations
Data Driven Analysis• KPI metrics development, analysis and reporting• National Shrink Database® (industry benchmarking tool)
INDUSTRY EXPERTISE
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We bring market density, velocity, lower travel costs & proximity to support our client’s objectives.
Our footprint across all 50 states, Puerto Rico & Canada provide our clients with:
High store visibility
Speed to resolution
Program savings
Store Operations partnerships
We bring market density, velocity, lower travel costs & proximity to support our client’s objectives.
Our footprint across all 50 states, Puerto Rico & Canada provide our clients with:
High store visibility
Speed to resolution
Program savings
Store Operations partnerships
NATIONAL FIELD PRESENCE
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An effective program that delivers through predictable and consistent expenses:
A fixed monthly fee per store
No fluctuations or surprises due to rising travel costs
No fluctuations due to rising benefit costs
No service interruptions due to staff turnover
An effective program that delivers through predictable and consistent expenses:
A fixed monthly fee per store
No fluctuations or surprises due to rising travel costs
No fluctuations due to rising benefit costs
No service interruptions due to staff turnover
COST EFFECTIVE SOLUTIONS
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Our clients experience a 20% - 30% average loss
reduction within the first year of our
program start date.
PROVEN RESULTS
LOSS REDUCTIONS
EXPENSE REDUCTIONSOn average, our clients
experience a 20% expense reduction
within the first year of our program.
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Trusted Solutions | Proven Results