lsa16: attribution revolution - the new location analytics

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Measuring Store Visits: Closing the Loop Jason Uechi Director of Engineering YP Mobile Labs YP Proprietary Information: ©2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners.

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  • Measuring Store Visits:Closing the Loop

    Jason UechiDirector of EngineeringYP Mobile Labs

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners.

  • Its the classic problem: Attribution

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners.

    Your Customers

    All Local Consumers

    MAR

    KETI

    NG

    Cross MediaCross Channel

  • YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]

    Data Rich Mobile Marketing Always-on smartphone engagement generates large amounts of data

    Big Box ShopperMusic FanWords With FriendsTravels ~20m daily

    Leisure TravelerLikes Jamba Juice

    Casual DinerBig Box ShopperSearch: Contractor

    LowesCVS

    WendysYahtzeeTextNow

    Location data powers profiles for targeting by audience segments + location/proximity.Running a campaign will also generate a tremendous amount of useful data.

  • Mobile Campaign Data Flow

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]

    Location Based + 1st Party Profiles power mobile targeting:

    Define Audience

    TargetCampaign

    Was my campaign successful?

    Campaign Reporting

    Is mobile advertising increasing my revenue?

    Location Data to the Rescue!

  • Measuring Store Visits: How its done

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]

    Define the boundaries of the store Deploy Location Targeted Campaign Identify Store Visitors

    Methodology: Analyze GPS data from campaign Track sample of users (background) Surveys Check-ins (explicit or modeled)

    SCALE

  • Measuring Store Visits: How it works

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]

    Compare each visitor to our campaign data: Were they in our profile target? If so, did they receive an ad impression? And if so, did they click on the ad?

    0.05% 0.15%

    0.50%3x

    10x

    Control Impression Imp/Click

  • Measuring Store Visits: Results

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]

    Store Visit Reports proves correlation between marketing spend and ad interaction to a customer visit to a retail location.

    as high as 12X lift, upscale dining; 15X lift in auto maintenance

    ROI can be calculated using customer visit rate, in-store conversion rate, average spend per customer.

    Halo Effect report measure the impact of advertising on store visits after the campaign has ended.

  • Data Transparency: This is just the start

    YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]

    Transparency: Mobile data heretofore focused on building audiences and targeting, but isolated from the advertiser, is used to power meaningful business insights.

    Campaign-as-Data Source: The once incidental output of data is a source of rich business analytics.

    Close ALL The Loops: With better attribution comes the opportunity to improve targeting and prediction.

  • March, 2016

    o2o

  • We check our phones 150 times per day

    Source: http://www.kpcb.com/blog/2013-internet-trends

  • 147Minutes

    The media landscapeis changing

    113Minutes 108

    Minutes 50Minutes

    Smartphone TV Laptop Tablet

    Source: Millward Brown Ad Reaction Study 2014 Daily Screen Usage

  • 1

    The new battle ground

  • 47%

    In HomeOut of Home

  • The number of location-aware apps will triple by 2019

    Source: Juniper Research, "Mobile Context & Location Services: Navigation, Tracking, Social & Local Search 2014-2019" as cited in press release, Aug 13, 2014

    Volume of Apps

    +62.7%

    2014 2019

    2.8 Billion 7.5 Billion

    LOCATION AWARE APPS ON THE RISE

  • Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.

    At the Office

    At the Gym

    At home

    At Lunch

    The Internet of Places

    The digitization of people and places brings the

    online and offline worlds together

    At School

  • Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.

    Location is the new cookie

  • Source: US Department of Commerce, May 2014

    90% of commerce

    happens offline

  • 77% offline

    20%online

    3% other

    3 out of 4 mobile users

    convert offline

    Source: xAd/Telmetrics Mobile Path to Purchase Study, 2014

  • Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.

    The biggest opportunity we have is winning the intersection between physical and digital retail around the world.

    - Mike Duke (President & CEO, Walmart)

  • Sports Fan

    BuffaloWild Wings

    Dicks Sporting Goods

    Sports Stadium

    Late Night Dennys

    PEOPLE

    Audiences defined by physical behaviors

    Mom

    Lunch Dennys

    Babies R Us

    Stop & Shop

    Target Your Consumers More Accurately

    Confidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.

  • Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.

    1. LOCATION DATA & INTELLIGENCE

    http://footprints.xad.com/loginhttp://footprints.xad.com/login

  • Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.

    Objective

    Identify and engage in-market, Hispanic auto shoppers and drive foot traffic to regional Dealer Group Xlocations

    Auto Case Study

  • SOLUTION

    Utilize geo-precise technology to serve targeted mobile ads in close proximity to dealers lots across western region of the US

    Implement bilingual creative messaging to better resonate messaging with Hispanic audience

    In Market Auto Intender

    Client Dealership

    Competitive

    Dealership

    Auto Mall

    Auto Case Study

    Confidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.

  • Auto Case Study

    Confidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.

  • Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.

    Results

    Dealer Group X saw lift in store visitation and the campaign significantly over-indexed in reaching their target demographic:

    9.62% lift in store visits for consumers exposed to the ad versus those who were not

    Hispanic audience indexed 335 across targeted users

    Estimated cost per store visit: $5.72

    Auto Case Study

    9.65% lift in store visits

    Control Exposed

  • Thank YouConfidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.

  • 1 Billion Monthly VisitsWE RECEIVE OVER 1 BILLION MONTHLY VERIFIED LOCATION SIGNALS

    0M

    250M

    500M

    750M

    1000M

    Mar2009

    Jan2010

    Jan2011

    Jan2012

    Jan2013

    Jan2014

    Jan2015

    MO

    BIL

    E D

    ATA

    PO

    INTS

    / M

    ON

    TH

  • +5% +4% +3%

    +10% +7% +12%

    Super Bowl 2016 Winners

  • Real-world conversion measurement for mediapowered by the most accurate location data and the largest first-party audience in the space.

  • Go to a Best Buy in the next 7 days

  • Went to Best BuySaw Ad

    1.1% visit n7d

  • Exposed Control

    Didnt See Best Buy Ad

    10% lift

    1.1% visit n7d

    Incremental lift = true ad effectiveness

    1.0% visit n7d

  • How we deliver scale

    2x

    Data From Real People

    1,300,000

    A first-party audience setbigger than nearest panel

    Always On Representative (Age, Gender, DMA) Non-Incentivized

  • 0%

    0%

    1%

    1%

    2%

    2%Exposed Visit Rate (Daily) Control Visit Rate (Daily)

    Measuring incremental lift in real timeVi

    sit R

    ate

  • visit success did users actually visit my location?

    incremental visit success

    what was the impact of my marketing on behaviors?

    ROAS did we see a lift in actual sales?

    new vs lapsed people whove never been vs people who have visited within 30/60/90

    path-to-purchase where did they come from?

    places visited after where are they going after?

    categorical behavior are they a frequent flier, gym goer, or student?

    competitive insights which of my competitors do they have affinity for and how do we compare?

    Powerful optimization and profound insights

    Measuring Store Visits:Closing the LoopIts the classic problem: AttributionData Rich Mobile Marketing Mobile Campaign Data Flow Measuring Store Visits: How its doneMeasuring Store Visits: How it works Measuring Store Visits: ResultsData Transparency: This is just the starto2oSlide Number 10Slide Number 11Slide Number 12Slide Number 13Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 201. LOCATION DATA & INTELLIGENCESlide Number 22Slide Number 23Slide Number 24Slide Number 25Thank YouSlide Number 27Slide Number 28Super Bowl 2016 WinnersSlide Number 30Slide Number 31Slide Number 32Slide Number 33Slide Number 34How we deliver scaleMeasuring incremental lift in real timeSlide Number 37