lsa16: attribution revolution - the new location analytics
TRANSCRIPT
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Measuring Store Visits:Closing the Loop
Jason UechiDirector of EngineeringYP Mobile Labs
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners.
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Its the classic problem: Attribution
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners.
Your Customers
All Local Consumers
MAR
KETI
NG
Cross MediaCross Channel
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YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]
Data Rich Mobile Marketing Always-on smartphone engagement generates large amounts of data
Big Box ShopperMusic FanWords With FriendsTravels ~20m daily
Leisure TravelerLikes Jamba Juice
Casual DinerBig Box ShopperSearch: Contractor
LowesCVS
WendysYahtzeeTextNow
Location data powers profiles for targeting by audience segments + location/proximity.Running a campaign will also generate a tremendous amount of useful data.
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Mobile Campaign Data Flow
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]
Location Based + 1st Party Profiles power mobile targeting:
Define Audience
TargetCampaign
Was my campaign successful?
Campaign Reporting
Is mobile advertising increasing my revenue?
Location Data to the Rescue!
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Measuring Store Visits: How its done
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]
Define the boundaries of the store Deploy Location Targeted Campaign Identify Store Visitors
Methodology: Analyze GPS data from campaign Track sample of users (background) Surveys Check-ins (explicit or modeled)
SCALE
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Measuring Store Visits: How it works
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]
Compare each visitor to our campaign data: Were they in our profile target? If so, did they receive an ad impression? And if so, did they click on the ad?
0.05% 0.15%
0.50%3x
10x
Control Impression Imp/Click
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Measuring Store Visits: Results
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]
Store Visit Reports proves correlation between marketing spend and ad interaction to a customer visit to a retail location.
as high as 12X lift, upscale dining; 15X lift in auto maintenance
ROI can be calculated using customer visit rate, in-store conversion rate, average spend per customer.
Halo Effect report measure the impact of advertising on store visits after the campaign has ended.
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Data Transparency: This is just the start
YP Proprietary Information: 2016 YP LLC. All rights reserved. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. *YP follows industry-standard privacy practices in its use of targeted advertising and YP consumers are able to opt out of mobile location data collection at the device level and manage the use of their collected information by opting-out of retargeted advertising from third parties.]
Transparency: Mobile data heretofore focused on building audiences and targeting, but isolated from the advertiser, is used to power meaningful business insights.
Campaign-as-Data Source: The once incidental output of data is a source of rich business analytics.
Close ALL The Loops: With better attribution comes the opportunity to improve targeting and prediction.
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March, 2016
o2o
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We check our phones 150 times per day
Source: http://www.kpcb.com/blog/2013-internet-trends
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147Minutes
The media landscapeis changing
113Minutes 108
Minutes 50Minutes
Smartphone TV Laptop Tablet
Source: Millward Brown Ad Reaction Study 2014 Daily Screen Usage
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1
The new battle ground
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47%
In HomeOut of Home
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The number of location-aware apps will triple by 2019
Source: Juniper Research, "Mobile Context & Location Services: Navigation, Tracking, Social & Local Search 2014-2019" as cited in press release, Aug 13, 2014
Volume of Apps
+62.7%
2014 2019
2.8 Billion 7.5 Billion
LOCATION AWARE APPS ON THE RISE
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Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.
At the Office
At the Gym
At home
At Lunch
The Internet of Places
The digitization of people and places brings the
online and offline worlds together
At School
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Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.
Location is the new cookie
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Source: US Department of Commerce, May 2014
90% of commerce
happens offline
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77% offline
20%online
3% other
3 out of 4 mobile users
convert offline
Source: xAd/Telmetrics Mobile Path to Purchase Study, 2014
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Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.
The biggest opportunity we have is winning the intersection between physical and digital retail around the world.
- Mike Duke (President & CEO, Walmart)
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Sports Fan
BuffaloWild Wings
Dicks Sporting Goods
Sports Stadium
Late Night Dennys
PEOPLE
Audiences defined by physical behaviors
Mom
Lunch Dennys
Babies R Us
Stop & Shop
Target Your Consumers More Accurately
Confidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.
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Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.
1. LOCATION DATA & INTELLIGENCE
http://footprints.xad.com/loginhttp://footprints.xad.com/login
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Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.
Objective
Identify and engage in-market, Hispanic auto shoppers and drive foot traffic to regional Dealer Group Xlocations
Auto Case Study
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SOLUTION
Utilize geo-precise technology to serve targeted mobile ads in close proximity to dealers lots across western region of the US
Implement bilingual creative messaging to better resonate messaging with Hispanic audience
In Market Auto Intender
Client Dealership
Competitive
Dealership
Auto Mall
Auto Case Study
Confidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.
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Auto Case Study
Confidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.
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Confidential and Proprietary | Do Not Distribute | 2014 xAd, Inc.
Results
Dealer Group X saw lift in store visitation and the campaign significantly over-indexed in reaching their target demographic:
9.62% lift in store visits for consumers exposed to the ad versus those who were not
Hispanic audience indexed 335 across targeted users
Estimated cost per store visit: $5.72
Auto Case Study
9.65% lift in store visits
Control Exposed
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Thank YouConfidential and Proprietary | Do Not Distribute | 2016 xAd, Inc.
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1 Billion Monthly VisitsWE RECEIVE OVER 1 BILLION MONTHLY VERIFIED LOCATION SIGNALS
0M
250M
500M
750M
1000M
Mar2009
Jan2010
Jan2011
Jan2012
Jan2013
Jan2014
Jan2015
MO
BIL
E D
ATA
PO
INTS
/ M
ON
TH
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+5% +4% +3%
+10% +7% +12%
Super Bowl 2016 Winners
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Real-world conversion measurement for mediapowered by the most accurate location data and the largest first-party audience in the space.
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Go to a Best Buy in the next 7 days
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Went to Best BuySaw Ad
1.1% visit n7d
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Exposed Control
Didnt See Best Buy Ad
10% lift
1.1% visit n7d
Incremental lift = true ad effectiveness
1.0% visit n7d
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How we deliver scale
2x
Data From Real People
1,300,000
A first-party audience setbigger than nearest panel
Always On Representative (Age, Gender, DMA) Non-Incentivized
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0%
0%
1%
1%
2%
2%Exposed Visit Rate (Daily) Control Visit Rate (Daily)
Measuring incremental lift in real timeVi
sit R
ate
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visit success did users actually visit my location?
incremental visit success
what was the impact of my marketing on behaviors?
ROAS did we see a lift in actual sales?
new vs lapsed people whove never been vs people who have visited within 30/60/90
path-to-purchase where did they come from?
places visited after where are they going after?
categorical behavior are they a frequent flier, gym goer, or student?
competitive insights which of my competitors do they have affinity for and how do we compare?
Powerful optimization and profound insights
Measuring Store Visits:Closing the LoopIts the classic problem: AttributionData Rich Mobile Marketing Mobile Campaign Data Flow Measuring Store Visits: How its doneMeasuring Store Visits: How it works Measuring Store Visits: ResultsData Transparency: This is just the starto2oSlide Number 10Slide Number 11Slide Number 12Slide Number 13Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 201. LOCATION DATA & INTELLIGENCESlide Number 22Slide Number 23Slide Number 24Slide Number 25Thank YouSlide Number 27Slide Number 28Super Bowl 2016 WinnersSlide Number 30Slide Number 31Slide Number 32Slide Number 33Slide Number 34How we deliver scaleMeasuring incremental lift in real timeSlide Number 37