lsc company profile

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Corporate Profile LSC Staffing Solutions Pty Ltd (hereinafter referred to as LSC) was established in 1998 in conjunction with a leading national Warehousing and Distribution company who sought to achieve greater efficiency through better administrative control of its large staffing pool. As a dynamic service driven company LSC has shown incredible growth, now supplying staffing solutions to various national and international organisations across many different industries. Through the supply of innovative staffing solutions LSC enables our clients to stay focused on the company’s long term strategy and core competencies, ultimately enhancing competitiveness. LSC’s shareholding rests between CIC Holdings and a BBBEE partner in Imbokodvo Lemabalabala Leisure who have recently acquired a 26% shareholding in the South African business; Labour Supply Chain (Pty) Ltd. LSC, through its various brands, supplies a broad spectrum of staffing solutions to the following sectors and sub-sectors: Logistics & Warehousing Manufacturing Hospitality Conference & Banqueting Casinos Hotels Restaurants Construction Engineering Retail Trade Promotions Sales Agencies 3 rd Party Distributors Technical The Staffing Solutions include: Outsourcing of entire Workforces Skills Training Industrial Relations Consulting Guarding Supply of Contract Staff Payroll Administration Human Resource Consulting Retail Promotions The key to LSC’s success has been the effort put into supplying proficient service at rates that are both competitive and fair. LSC believes that, in an industry often fraught with unethical activity, long term sustainability is only possible July 2009

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Page 1: LSC Company Profile

Corporate Profile

LSC Staffing Solutions Pty Ltd (hereinafter referred to as LSC) was established in 1998 in conjunction with a leading national Warehousing and Distribution company who sought to achieve greater efficiency through better administrative control of its large staffing pool. As a dynamic service driven company LSC has shown incredible growth, now supplying staffing solutions to various national and international organisations across many different industries. Through the supply of innovative staffing solutions LSC enables our clients to stay focused on the company’s long term strategy and core competencies, ultimately enhancing competitiveness.

LSC’s shareholding rests between CIC Holdings and a BBBEE partner in Imbokodvo Lemabalabala Leisure who have recently acquired a 26% shareholding in the South African business; Labour Supply Chain (Pty) Ltd.

LSC, through its various brands, supplies a broad spectrum of staffing solutions to the following sectors and sub-sectors:

Logistics & Warehousing Manufacturing Hospitality Conference & Banqueting Casinos Hotels Restaurants

Construction Engineering Retail Trade Promotions Sales Agencies 3rd Party Distributors Technical

The Staffing Solutions include:

Outsourcing of entire Workforces Skills Training Industrial Relations Consulting Guarding

Supply of Contract Staff Payroll Administration Human Resource Consulting Retail Promotions

The key to LSC’s success has been the effort put into supplying proficient service at rates that are both competitive and fair. LSC believes that, in an industry often fraught with unethical activity, long term sustainability is only possible through the adoption of ethics and integrity as non-negotiable business principles.

LSC believes in the principles of courage, integrity and professionalism and maintains that long term sustainability is only possible through the adoption of ethics and integrity as non-negotiable business principles.

July 2009

Page 2: LSC Company Profile

Corporate Profile

On the attached pages please find information on the various business units and businesses operated by the LSC Group.

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LSC Outsourcing (previously LSC Staffing Solutions) specializes in the supply of long term outsourced workforces to the logistics, warehousing and related industries. Whether LSC Outsourcing is providing picking staff to a client whose main business interest is warehousing, or interlink drivers to a logistics specialist; processes best suited to each particular client’s needs are investigated and implemented. Key performance areas, responsibilities, and job functions are identified in conjunction with a new or prospective client, prior to the recruitment and assigning of staff. LSC Outsourcing endeavors to provide a sufficiently high caliber of staff member so as multi-tasking can be introduced into the workplace and the resultant efficiencies realized.

Upon acceptance of a quotation submitted for the supply of staff, a Staffing Specialist will be assigned to facilitate the staffing relationship. His or her responsibilities will include:

Placement and replacement of staff. Handling of disciplinary and IR issues. Administering site payroll. Issuing of uniforms and safety shoes (if applicable). Handling of staff welfare issues. Settling of disputes.

The handling of the above saves management time both within the actual operation as well as within support services such as payroll, HR and other administrative departments. LSC employs experts in the staffing solutions field removing the employment risk otherwise assumed by the client.

LSC Outsourcing, through its holding entity, LSC Staffing Solutions (Pty) Ltd is a member of the Road Freight Employer’s Association and complies with the provisions of the National Bargaining Council for the Road Freight Industry when supplying and administering relevant categories of staff. The necessity of joining and complying with Bargaining Councils within other industries is investigated on a site to site basis. LSC complies with all other relevant Labour Legislation.

LSC Outsourcing is an accredited forklift training centre and able to offer training and certification for the operation of various categories of lifting equipment. This training can be facilitated both on-site, or at the LSC Training Centre.

Through an association with one of the major role players in the Hazardous Chemical Training arena, and considerable investment both on a financial and manpower level, LSC Outsourcing is now fortunate enough to be able to supplement our existing Lifting Equipment training courses with that of Hazchem training. LSC Outsourcing is able to offer SAQA accredited training to both LSC and Non-LSC workforces involved in the handling and transportation of goods defined as hazardous in terms of the Occupational Health and Safety Act.

In addition to the contract staffing and training offering, LSC Outsourcing has a consulting arm that specialises in the supply of various consulting services. These services are tailored to meet the specific requirements of the client and we find that through this flexibility we are able to come up with an ideal solution that works for both parties. Consulting can either be supplied on an ‘as used’ or a retainer basis and include:

Payroll administration

July 2009

Page 3: LSC Company Profile

Corporate Profile

Industrial Relations consulting Human Resources consulting

Key Clients:

Super Group DHL / Exel Supply Chain Rohlig Grindrod Mars Consumer Products

TFD Network Africa Busby Trading Vital Distribution Solutions Induna Tippers

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LSC Outsourcing, Technical Division was formed out of the ever growing need for both suitably qualified and technically skilled staff within the broader construction and engineering disciplines within South Africa. LSC Technical seeks to address this need through the sourcing of quality candidates for either temporary or permanent contracts both from the South African labour pool, as well as abroad. We pride ourselves on aligning our recruitment strategy with the needs of our clients and have access to a pool of skills of which many of our clients and competitors would be envious. In an industry with an ever decreasing skills base, LSC Technical is able to find and secure otherwise scarce resources.

LSC Technical has a substantial database of qualified staff ready to be assigned to the Petro-Chemical, Motor, Construction / Civils, Engineering, Plastics as well as the Mining Industries. We also specialise in project planning, cross border and international projects as well as international recruitment.

The client has the option of utilising LSC Outsourcing, Technical Division, to supply an entire workforce, or components thereof, through our Temporary Employment Service and benefit from the resultant flexibility, or alternatively to utilise the Placements division to source staff for permanent positions. For larger projects the allocation of an on-site office is encouraged as this enables constant interaction between management, staff and the staffing supplier and enables us to deal with staff related issues as and when they arise. Likewise we would ideally become an integral part of your planning team thereby anticipating and acting on needs before they become critical.

LSC Outsourcing, Technical Division is a member of the Metal Industries & Engineering Bargaining Council and assesses the need to join other similar bodies on a site to site basis. Compliance with the relevant labour legislation and various statutory bodies is seen as critical and proof of up to date records with both SARS and the Compensation Commission will be supplied on request.

Key Clients:

Grinaker LTA Civils Bombela Construction / Gautrain Donn Products KSB Pumps

Grinaker LTA Roads & Earthworks CMC Di Ravenna Deluxe Chemicals Shellron Bearings

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July 2009

Page 4: LSC Company Profile

Corporate Profile

HSC – The Hospitality Solutions Company’s goal is to be the leading supplier of trained staff into the hospitality arena. With a firm belief in the benefits of continual training, HSC was formed in 2004 to address the growing need for a differentiated service provider.

Outsourcing within the Hospitality arena has its own set of challenges and the decision to outsource is often taken without due consideration of the effect this may have on an operations’ much lauded service levels. Outsourcing your staff within the service driven hospitality arena often means the outsourcing of your reputation, as it is often the employees themselves who construct or shatter exactly that.

HSC sees ongoing training as a non negotiable and staff undergo both pre-assignment training as well as regular on-site training where specific client needs and expectations are addressed. Through partnering with accredited trainers, each of which specialise in specific aspects of the industry, HSC is able to ensure that standards are maintained and enforced and also that staff are given the opportunity to learn and progress. All training is NQ accredited and staff are taught meaningful career skills whilst also being given the opportunity to work towards achieving a National Qualification. This also assists with retention of qualified, skilled staff.

HSC principally deals in long term outsourcing contracts within the hospitality industry. Through offering a flexible trained workforce and dealing with all related staffing issues, the client is able to maximize profits through focusing on core competencies.

HSC is an association of industry professionals from both the hospitality and labour outsourcing arenas, with a concrete value offering based on flexibility and customisation whilst always ensuring a strong emphasis on training and up-skilling.

HSC’s vision is to be known as the supplier of choice in recognition of our team of professionally trained, skilled staff.

Key Clients:

Southern Sun The Michelangelo Silverstar Casino Carnival City Investec Kloofzicht Lodge

Sheraton Pretoria Emerald Casino The Westcliff Sandton Convention Centre First National Bank Conference Centre Rand Merchant Bank

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July 2009

Page 5: LSC Company Profile

Corporate Profile

Foundation – Outsourced Hospitality Solutions’ aims to be the leading Professional Employment Organisation in the Hospitality Industry through their focus on:

Providing a measurable return on investment for clients. Facilitating a rewarding career path for employees. Supplying flexible, dynamic tools to empower both staff, management and the client. Implementing global standards adapted to the African context.

The Vision To be the benchmark service provider for the Hospitality Industry.

Core Values High Touch – Personal attention to both staff and clients. High Tech – Utilising technology at all levels to work smarter and manage better.

Core Competencies Plan staffing requirements with the client. Get the right staff required from the relevant local community. Manage the staff and ancillary functions with dynamic tools and processes. Grow the business and the level of staff competency in the pursuit of continual improvement.

The focus of Foundation’s service delivery is to ensure the achievements of specific outcomes. These start with the basic service promise of supplying the right staff, at the right time, in the right place. The business has designed and developed a comprehensive toolkit of IT and pre IT (paper based) tools in order to ensure that the strategic goals and objectives are assimilated down the organisational structure into measurable performance indicators. Foundation has offices in both Johannesburg and Cape Town with on-site administration in the North West and Northern Provinces.

LSC acquired the business interests of the Foundation Bakhulise Outsourcing Group as of June 2007. Warrantees were put in place with the previous owner still needing to achieve one of these prior to the final purchase instalment of R1,890,000 becoming due in July 2009. In addition the previous owner, Marco Paravano, has retained a 40% management agreement whereby he is entitled to 40% of the annual profit before taxation for the business unit. This 40% 'stake' can, at the insistence of either party, be bought by LSC at a pre determined price earnings ratio anytime after the end of the calendar year 2010.

Key Clients:

Emperors Palace Hotel & Casino Southern Sun – Palazzo Hotel Tusk Mmabatho (Peermont) Protea Hotels Cape Town International Convention Centre Grand West Casino

Indaba Hotel Sandton Hilton Tusk Venda (Peermont) Table Bay Hotel Twelve Apostles Royal Food Services

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July 2009

Page 6: LSC Company Profile

Corporate Profile

LSC Botswana was incorporated early in 2005. After a thorough evaluation of the labour market within Botswana, a strategic decision was taken by Labour Supply Chain to expand into the country, initially to be represented in Gaborone and Francistown later expanding into the rest of Botswana.

Through the core activity of supplying and administering long term outsourced workforces to various industries and sectors, we are able to offer a “basket of services” to meet our clients’ diverse labour needs:

The supply of contract staff.

Basic Skills Training designed to better both the individual and the organisation.

Payroll administration of both LSC and Non-LSC workforces.

Industrial Relations/Human Resource consulting.

Employee benefit schemes aimed at improving the quality of life of the staff member.

Promotional and Event Management Solutions

LSC Botswana has found a niche market in the supply of Promotional and Event Management solutions particularly from an In-Store promotions and product growth perspective in both the FMCG and banking sectors. This package is attractive both to businesses based within Botswana and those based elsewhere but seeking to either enter or further penetrate the Botswanan market. Our local management team possesses the knowledge to effectively plan and implement promotional events or interventions that, whilst being locally relevant, still maintain the brands international “look and feel”.

As part of a listed entity, LSC Botswana (Pty) Ltd constantly strives to ensure that our standards of service fully live up to the philosophy of providing our clients with a professional service that is both increasingly rapid and reliable.

Key Clients:

Global Holdings Bolux Group Clover Imperial Fleet Services National Brands Limited

Crown Relocations Petrologistics Tiger Brands Nampak Liquids Morey's Procurement

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July 2009

Page 7: LSC Company Profile

Corporate Profile

LSC Risk & Security Solutions

In 2006, with 100% citizen ownership being a requirement to operate in the Security Industry in Botswana, a decision was taken to partner with a local company and penetrate the Security services market through CJR Security (Pty) Ltd t/a LSC Risk & Security Solutions. An agreement between LSC Botswana and CJR Security was entered into, with key individuals from the local security industry being recruited to drive this business and make inroads into an industry desperately in need of a strong service ethic and flexible product offering. Since inception the market has proved very perceptive to the new service offering and the business has grown substantially, now boasting a very reputable client list.

LSC Risk & Security Solutions offers a broad range of tailored and customisable security solutions, including: manned security guarding and patrol services; development of occupational health and safety programmes; first aid; fire fighting and prevention; fire and security equipment installation and maintance; project management of security technology; integrity assessments; VIP protection; forensic investigations; security training and lecturing; design of security policies, procedures and instructions; analysis of security threats, risk profile and risk potential; development and maintenance of loss control programmes; investigations into criminal activity, supported by polygraph examinations if required; security receptionists; special events security.

Ethics and transparency are critical to the success of a security services provider and we distance ourselves from practices that are not in the best interest of the industry. Growth within the industry continues to outpace most other sectors of the African economy, and along with the world wide trend of outsourcing non core functions, LSC Risk & Security Solutions is ideally poised for rapid yet sustainable growth.

The increase in criminal trend undoubtedly places demands on business to utilise the services of reputable security companies; we endeavour to remain a leading authority within the security industry in Botswana, ensuring meaningful contribution and the upholding of respective standards.

Key Clients:

Gaborone Private Hospital Pick 'n Pay Riverwalk Eurostar Diamond Sorting De Wet Drilling

Scania Botswana Pick 'n Pay Francistown Delta Dairies Eureka Wholesalers

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July 2009

Page 8: LSC Company Profile

Corporate Profile

LSC Nam

LSC Nam prides itself on being a solution driven enterprise geared towards identifying and meeting the various needs of Namibian employers. Services are tailored specifically for the Namibian environment and personal service is guaranteed. In Namibia, business tends to be conducted between “people” as opposed to merely between the corporations they represent, ensuring a very strong service ethic and culture of accountability at LSC Nam.

With the strength of the Namibian economy and the move of more blue chip multinationals into the country, various opportunities exist for a company such as LSC Nam, possessing the necessary local expertise combined with the international relevance and exposure. With the labour environment getting ever more complex, LSC Nam provides effective solutions, enabling the client to focus on their core business.

LSC Nam’s primary focus is on the supply of services within the following areas:

Staffing Solutions; IR / HR Consulting and Outsourcing; Payroll Solutions; Permanent Placements; Product Promotions; Employer Support.

Key Clients:

CIC Woermann Brock & Co Steers Enviro-Fill Namibia

Sara Lee Hochland Spar OK Foods Supra Sales

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Hospitality Ambassador is a black female owned business in which LSC has recently acquired a 49% stake. This business is to focus primarily on training and skills development opportunities both within the group as well as externally. LSC has funded the business through a grant made in terms of the gazetted Broad Based Black Economic Empowerment Codes and has extended a non-interest bearing loan to assist the business in getting off its feet. A mentorship process is also in place with LSC also assisting with the provision of expertise in both the payroll and financial disciplines.

July 2009