lubnamahar
TRANSCRIPT
Lubna MaharManager - Business Development at Wavetel Ltd.
SummaryTo reach greater heights of excellence by exploiting the opportunities to enhance further my knowledge and
skills so as to contribute in the growth of the organization in a challenging and competitive atmosphere. Also to
utilize ideas and abilities to increase company's market share.
Specialties• Thorough understanding of Telecommunications Technology & best applications for clients. Skilled at
identifying & filling client needs
• Excellent Communication skills
• Welcome the challenge of solving problem
• Result-oriented achiever with excellent track record for identifying opportunities for accelerated growth
• Resourceful and committed
• Versatile & adaptable
• Well Organized with a track record that demonstrates self motivation & initiative to achieve both personal &
corporate goals
ExperienceManager - Carrier Relations (Business Development Department) at Wavetel Ltd.January 2012 - Present (5 months)
• Managing existing Prepay, Postpay & Bilateral accounts as well as Business Development for new
Accounts through buying and selling of VOIP routes/destinations.
• Developing business accounts for Wholesale VOIP Interconnection through Market research (Lead
Generation & Marketing activities)
• Coordination point between Customers and Technical Team in relation to all troubleshooting.
• Monitoring market trends to fully optimize Business offers with competitive pricing.
• Supervising Business Development Team to ensure mobilizing team efforts to implement strategy and
achieve targeted goals.
• Follow-up with existing customers to ensure continuous services from them. Analyze the potential of
current customers and grow them accordingly.
• Maintaining specialized Destinations - Buying!
o Ensure routing and maintaining vendors of the destination.
o Coordinate with vendors for rates update frequently and maintain good margins according to market rates.
Assistant Manager - Carrier Relations (Business Development Department) at BreezecomJuly 2010 - January 2012 (1 year 7 months)
• Managing existing Prepay, Postpay & Bilateral accounts as well as Business Development for new
Page1
Accounts through buying and selling of VOIP routes/destinations.
• Developing business accounts for Wholesale VOIP Interconnection through Market research (Lead
Generation & Marketing activities)
• All activities managed and performed through the in house built software.
• Coordination point between Customers and Technical Team in relation to all troubleshooting.
• Monitoring market trends to fully optimize Business offers with competitive pricing.
• Supervising Business Development Team to ensure mobilizing team efforts to implement strategy and
achieve targeted goals.
• Follow-up with existing customers to ensure continuous services from them. Analyze the potential of
current customers and grow them accordingly.
• Maintaining specialized Destinations - Buying!
o Ensure routing and maintaining vendors of the destination.
o Coordinate with vendors for rates update frequently and maintain good margins according to market rates.
1 recommendation available upon request
Executive Officer at Alfalah GHP Investment Management LimitedApril 2009 - July 2010 (1 year 4 months)
• Making a fortnightly document with the name TIDBIT for the Priority Bankers of Bank Alfalah and the
valued customers of Alfalah GHP Investment Management Co. for the money market review, equity market
review, where the market stands and what are current affairs and market statistics stand in past two weeks.
• Monitoring market insight for the diversified investment trends with stock market.
• Providing management with required reports, related to operations and customer support services.
• Managing and presenting the daily Net Asset Value (NAV) to the management.
• Taking care of record maintaining of the department
• Assisting on marketing campaigns and media related activities.
• Managing daily and monthly reports, Media Management and Media Printing, Cross functional
Co-ordination with departments, Responsible for Account Maintenance and Customer related queries (with
the Operation and Registrar departments)
• Managing Operations and Customer Support Services team, implementing the company’s security
standards, handling critical clients, managing back office data in coordination with IT Department, providing
daily and monthly reports and presentations to the management, making new clients and providing quality
services.
• Managing operations and customer support services team, providing support to team on critical complaints.
• Manage and analyze customer queries and ensure that they are handled according to company standards.
• Providing active support services to the existing direct sales team engaged in selling Alfalah GHP Mutual
Funds.
• Assisting direct customer queries as well as existing direct sales team engaged in selling Alfalah GHP
Mutual Funds. Also responsible for sending duly signed and stamped account statements to the customers and
ensure completion of documents at the time of investments as well as redemption.
Finance Executive at Sido Telecom - Sido FZESeptember 2008 - December 2008 (4 months)
Page2
• Maintaining & managing Financial Activities including Profit & Loss statement and Balance Sheet on route
/ destination wise Cash Flows.
• To make invoices for the vendors and customers on weekly bases.
Internee at Bank Alfalah LimitedJune 2008 - July 2008 (2 months)
• Rotation in all departments of the Branch
CoursesMSc, International BusinessUniversity of Hertfordshire
International Business MScInternational Business
LanguagesEnglish
Skills & ExpertiseTelecommunicationsCarrier RelationsProblem SolvingMarketing ManagementVendor
EducationUniversity of HertfordshireMSc, International Business, 2012 - 2013
Institute of Business ManagementMBA, Finance, 2008 - 2009
Karachi UniversityMA, Economics, 2006 - 2008
Institute of Business ManagementBBA, Marketing and Finance, 2004 - 2008
Karachi UniversityBA, Economics, 2004 - 2006
Page3
DHA Degree College for WomenFSC., Pre-Medical, 2002 - 2004
St. Paul's High SchoolKarachi, Science, 1992 - 2002
Page4
Lubna MaharManager - Business Development at Wavetel Ltd.
1 person has recommended Lubna
"Lubna worked with me for a period of one and half year. During her job at ALFALAH GHP she was a
dedicated employee towards her work."
— Aisha Rashid, Assistant Manager, Alfalah GHP Investment Management Limited, managed Lubnaindirectly at Breezecom
Contact Lubna on LinkedIn
Page5