lucity gis and it services. lucity it services
TRANSCRIPT
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Lucity GIS and IT
Services
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Lucity IT Services
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IT Services
• Lucity Implementation Services– Added lightweight IT Audits to every new
Lucity Implementation Contract• Review Lucity System Design• Answer IT Questions about Lucity• Prepare for Implementation
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IT Services
• Based on user requests, Lucity extended services– Added IT Assessment for Modernizing
Infrastructure• AS-IS Network Diagram• To-Be Network Diagram• Prepare Specs for Quotes
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IT Services
• Modernization. What do you mean?– History of the Computing Environment
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IT Services
• How did we get here? Chaos!– 1990s
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IT Services
• 1960s and 2000s Technology Fusion
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IT Services
• From 2000s to 2010s
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IT Services
• Serves as the framework for modernized computing
• Apps connected to web services
• Easy to manage• Scalable, Cost
Efficient• “Apps is where it’s
at”- Esri’s Ismael Chivite
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IT Services
• Quickly Realized a Partnership was needed (Dell Consultant Network)– Why?
• To offer solutions and services beyond Lucity
– Support your operational infrastructure, enterprise and mobile solutions, and technical resources
– Modernize your network, provide infrastructure to support Lucity Mobile, and adapt for future demands as technology changes
http://blog.lucity.com/2015/06/19/modernize-your-infrastructure-for-mobility/
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IT Services
• Dell Solutions and Services– Centralized Hardware and Software
Quotes• CONUS, OCONUS and Internationally• A Dell representative that will
understand Lucity Solutions• An advocate for your organization’s
technology challenges (skill development)
– Network of Approved IT Consultants• Who’s helping maintain your
infrastructure on a consulting and services basis
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IT Services
• Hardware Solutions for Lucity
From Field Crew Through the Firewall
To Your Datacenter
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IT Services
• Lucity will help revise quotes and help communicate with the entire team including other software vendors.
• After final revisions, purchase begins.
• As part of the services, Lucity will help install the software and document the configuration. – Check with your Lucity Regional
Manager for Lucity Migration services
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Lucity GIS Services
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GIS Services
• Lucity is a Gold Esri Partner• We have been certified by Esri to be
an ArcGIS Online solutions provider• Supporting several agencies
implementing and maintaining their ArcGIS for Server capability– Including ArcGIS Online
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GIS Services
• Provide training for maintenance and administration
• Provide automated scripts for performance
• Provide an Administrative Document about GIS configurations and automation
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GIS Services
• Help you continue to evolve your Esri capabilities
• Help configure Lucity WebMap for your organization– Custom WebMap from Business Partners
• Help with Data Modeling and Conversions– Including Lucity Business Partners
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Case Studies: SPMUDRocklin CA
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SPMUD
• Needed help with their IT infrastructure and configuration– Lucity, Dell, new IT consultant, Tyler and
internal IT Staff worked together as a team– First Day
• Walked through infrastructure creating an AS-IS visual diagram of the network
• Created a To-Be network diagram with recommended changes
• Created a specifications list
– Second Day• Dell met with us on the second day and provided
insight on hardware that would fit the new design
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SPMUD
• Needed help with their IT infrastructure and configuration– Third Day• First cut of the quotes were presented
– Next Week• Final Quote was submitted• Purchase commenced
– One month later• Dell installed the hardware and Lucity started
carving servers for configuration with Tyler, Lucity and Esri server solutions
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SPMUD
• Second Month– Esri Install and Configuration• ArcGIS for Server• Enterprise Geodatabases• Map Services
– Lucity Install and Configuration– Tyler Install and Configuration• Tyler completed their implementation on time
versus before the contract it was behind several months.
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SPMUD
VPN with Dual ISPDMZ Ready
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Case Studies: VVWRA Victorville CA
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VVWRA
• Need Specifications for new hardware– Opted for SSD cards for fast data transactions
• Installed and Configured ArcGIS for Server– Including Enterprise Geodatabase
• Help with Data Modeling and GIS Conversion– EMS converted the GIS data into a Geodatabase
format, linked it to Lucity, and trained staff on how to maintain the assets in ArcGIS for Desktop with the Lucity Editing Tools
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Case Studies: LakeWood Water Utility District in
Washington
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LakeWood WUD
• Much like SPMUD, we performed the IT Assessment
• Purchased hardware– Newer hardware and mobility for the IT
administrator for offsite management of servers and network
• DMZ and VPN ready
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Lakewood WUD
Before After
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Case Studies: City of Pocatello, ID
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City of Pocatello, ID
• Lucity and EMS works as a team– EMS Custom WebMap integrated into Lucity– Tasks include:
• DBA, GIS Administration, Help Desk support, IT support, Data conversion, new Lucity module implementation, Pavement integration
– Upgraded Systems several times
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Case Studies: City of Durango, CO
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City of Durango, CO
• Need Specifications for new hardware• Upgraded and Configured ArcGIS for Server
– Including Enterprise Geodatabase
• Help with Database Modeling, Security, Versions and Replications– Automated Synchronization and GIS Maintenance
• Performed a GIS Wellness check– IT Department resulted in creating service level
agreements for each City department through SOP (Standard Operating Procedure) documents
– Implemented a Data Stewardship Program
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Conclusion
Our Motto: Work Hard, Play Hard