lumedx users group · pdf filelumedx users group conference. ... 2:45pm – 3:30pm...

User Group Conference at the Annual ACC‐NCDR March 26, 2014

LUMEDX Users Group Conference


1:00pm – 1:30pm LUMEDX Users Welcome & IntroductionsGwen KorneyLUMEDX Director of Client Management

1:30pm – 2:15pm The Current State of Healthcare: A Data Manager’s PerspectiveLinda GrdinaBryan Medical Center, Cardiac and Vascular Data Analyst

2:15pm – 2:45pm Heart Failure … Rakesh SainiLUMEDX Strategic R & D Manager

2:45pm – 3:30pm Registry Discussion – UpdatesKatrina CraigLUMEDX Clinical Registries Manager

3:30pm – 3:45pm Break

Breakout Educational Sessions

3:45pm – 5:30pm Advanced UsersJohn NichollsLUMEDX Senior Product Trainer

3:45pm – 5:30pm New UsersBarbara O’BrienProduct Trainer

5:300pm – 7:30pm Welcome Reception ~ same room as lunch

Agenda


Your LUMEDX Support Services Team

YOUProduct

Development

HelpDesk

ProductTrainers

InsideSales

CEO Marketing

Client Management

Executive Management


Complimentary Education Opportunities

YOUAnnual User

Group Conference

Success inCVIS Webinars

Power of AnalyticsWebinars

News @ LUMEDXNewsletters

Website Users Forum

Self‐ServicePortal

MonthlyUser Group Calls


New LUMEDX Website!


On‐Going Education: Website Tools

http://www.lumedx.com/acc-downloads.aspx


http://www.healthviewanalytics.com/analytics-dashboard-free-trials.aspx

Limited Offer!

For more information visit our

booth during AQO


On‐Going EducationLumedx E‐Learning


New Videos … many more coming!http://www.lumedx.com/registry‐interoperability‐video.aspx

http://www.lumedx.com/healthview‐financial‐dashboard‐video.aspx

http://www.lumedx.com/ecg‐stress‐holter.aspx


LUMEDX On‐Line Resources

LUMEDX SELF‐SERVICE PORTAL – Log and follow your Help Desk Cases and access our Knowledge Base for solutions.https://ssl.salesforce.com/sserv/login.jsp?orgId=00D00000000hfbd

LUMEDX FORUM – Access this share point for recording of calls and shared solutions.https://lumedxforum.lumedx.com

LUMEDX Software Downloadshttp://www.lumedx.com/downloads.aspx

LUMEDX WEB SITE – Latest offerings, events, E‐learning, etc.http://www.lumedx.com/

LUMEDX TRAINING BROCHUREhttp://www.lumedx.com/training.aspx

LUMEDX SYSTEM REQUIREMENTS http://www.lumedx.com/system‐requirements.aspx

PACS Conformance Statementhttp://www.lumedx.com/cpconformance.aspx


Client Forum: 875+ Users Strong!

Over 285new users signed up in 2013 &

2014!!Contact your Client Manager if you need assistance accessing the Lumedx Client Forum.


“The Client Manager is the client’s liaison and advocate within LUMEDX. We work to enable the client to successfully reach their clinical and business goals using our products. By working together, we both win!”

‐ Joan McKennaLUMEDX NE Client Manager

Your LUMEDX Support Services: Client Management


WA

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Mike Velilla x. 2348

& International

Joan McKenna x. 7315

Doug Nelson x. 2340

Brook George x. 2031

Robin Lunkley x. 2456

HCA

Jay Franzen x. 8538

Iowa Health

MD

DC

Client ManagementGwen Korney, Director – Ext. 5537

NV


• Bill Gazda VP, Client Satisfaction 425.818.2312 [email protected]

• Gwen Korney Director, Client Management/Inside Sales 510.903.5537 [email protected]

• Mike Velilla Sr. Client Manager, West & International 425.818.2348 [email protected]

• Brook George Client Manager, North & South Central 425.533.2031 [email protected]

• Jay Franzen Client Manager, Iowa Health [email protected]

• Robin Lunkley Client Manager, HCA 425.818.2456 Robin [email protected]

• Joan McKenna Client Manager, Northeast & Mid Atlantic 425.818.7315 [email protected]

• Doug Nelson Client Manager, Central & Southeast [email protected]

Client Management Contacts


Complimentary Monthly User Group Calls

“Monthly Users Group calls are real‐time communities for our clients that enable them to address common issues, questions and concerns. These calls have helped participants advance themselves and achieve greater successes at their facilities.”

‐Mike Velilla

Client Manager West & International Region

LUMEDX Analytics Manager Group Call 3rd Thursday of each month at 10 AM PT/1 PM ET

https://lumedx.webex.com/lumedx/k2/j.php?ED=189608407&UID=1281582142&HMAC=775fb0234c7858c9f11d7ef42189bf63f9e9f2b6&RT=MiM0Enter the Session Number : 579 211 772password: analytics

Host: Robin [email protected]


The User Group calls provide a wonderful opportunity for clients to connect easily and conveniently with LUMEDX and their peers. You'll

receive updates from LUMEDX, learn more about our solutions as well as exchange helpful tips and best practices from your peers. Clients drive the meeting topics and are encouraged to ask questions and discuss problems

and solutions.

LUMEDX ACC User Group Call 1st Tuesday of each month at 10 AM PT/1 PM ET

https://lumedx.webex.com/lumedx/k2/j.phpED=222086797&UID=1382354202&HMAC=0cf1bbe5fb56bc2cdae0ab03c7ac49a4de8a9da9&rid=1&RT=MiM2Enter the Session Number : 570 304 530password: apollocvis

Host: Brook [email protected]

LUMEDX STS User Group Call 3rd Tuesday of each month at 10 AM PT/1 PM ET

https://lumedx.webex.com/lumedx/k2/j.php?ED=251959597&UID=0&HMAC=a364f6d7257b4bdce5ff7f37b381ceb122069bf8&RT=MiMxMQ%3D%3D Enter the Session Number : 574 930 739password: apollosts

Host: Joan [email protected]


LUMEDX Technical User Group Call 2nd Tuesday of each month at 10 AM PT/1 PM ET

https://lumedx.webex.com/lumedx/k2/j.php?ED=123429642&UID=1064499942Enter the Session Number : 575 683 114password: technical

Host: Robin [email protected]

LUMEDX EPIC Integration Quarterly User Group Call 4th Tuesday of each 3rd month at 10 AM PT/1 PM ET

Contact your Client Manager to discuss participation.

Host: Mike [email protected]

Client Managers will send a reminder with an agenda before each call. If you would like to be on the client distribution list, please contact the Client Management group at: [email protected].

Please be aware we use the same dial‐in information and meeting number for each call each month should you want to want to mark your calendars.


Registry On‐Line ResourcesNCDR WEB SITEhttp://www.ncdr.com/webncdr/common/

ACC PCI DEVICE AND MEDICATION DOWNLOADShttp://www.ncdr.com/WebNCDR/ELEMENTS.ASPX

ACC CARE DOWNLOADShttp://www.ncdr.com/WebNCDR/CAROTIDSTENT/ELEMENTS.ASPX

ACC ICD DOWNLOADS http://www.ncdr.com/WebNCDR/ICD/ELEMENTS.ASPX


Registry Harvest SchedulesACC Cath/PCI• Please note: For Q4 data submission, please make sure that if there are data submissions from previous quarters that you wish to resubmit or submit for the

first time, do so by the April 15th deadline. Data Submission Deadline ends at 11:59PM ET on the given dates below.

Call For Data Patients Discharged Data Submission Deadline 11:59PM ET

Q3 July 1, 2013 ‐ Sept 30, 2013 Jan 10, 2014

Q4 Oct 1, 2013 ‐ Dec 31, 2013 Apr 15, 2014

Q1 Jan 1, 2014 ‐Mar 31, 2014 June 30, 2014

Q2 Apr 1, 2014 ‐ Jun 30, 2014 Sept 30, 2014

ACC ACTION

Call For Data Patients Discharged Data Submission Deadline11:59PM ET

Q3 July 1, 2013 - Sept 30, 2013 Dec 2, 2013

Q4 Oct 1, 2013 - Dec 31, 2013 Feb 28, 2014

Q1 Jan 1, 2014 - Mar 31, 2014 June 2, 2014

Q2 Apr 1, 2014 - Jun 30, 2014 Sept 2, 2014

Q3 July 1, 2014 - Sept 30, 2014 Dec 1, 2014


Registry Harvest Schedules

Quarter Patients Discharged Call for Data for Participants Outcomes Report

Q1 Jan 1 - Mar 31 Apr 1 - Jun 30 July

Q2 April 1 - June 30 July 1 - Sept 30 October

Q3 July 1 - Sept 30 Oct 1 - Jan 10 January

Q4 Oct 1 - Dec 31 Jan 1 - April 15 April

ACC ICD

ACC CARE* This schedule is subject to change. CARE Registry™ participants will be notified via email and/or through announcements on this site when a change to the Call for Data Schedule occurs.

Call For Data Patients Discharged Submit Data During These Dates

Q1 Jan 1 ‐Mar 31 Apr 1 ‐ Jun 30

Q2 Apr 1 ‐ Jun 30 Jul 1 ‐ Sep 30

Q3 July 1 ‐ Sept 30 Oct 1 ‐ Jan 10

Q4 Oct 1 ‐ Dec 31 Jan 1 ‐ Apr 15


On‐Going Education:Newsletters


On‐Going Education: Analytics ManagerSuccess in CVIS Webinar Series:

The Power of Analytics

“I was sure everybody knew about what you can do with your data and why it’s important to look at it, but I am beginning to think that may not be the case.”

‐ LuAnne Peterson, RRT, MBA, LUMEDX Product Manager


Do More with Integrated ECG Data Best Practices for Efficient Workflows, Quick Reporting and AnalyticsWednesday, March 19 1pm Eastern, 12 noon Central, 10am PacificHave recent changes at your facility—rapid growth, a merge, a new lab—impeded the flow of data in your department?Do you still rely on paper—and risk lost or misplaced ECGs?Are you able to view ECG, Stress and Holter data in one screen?Can you use ECG data to monitor outcomes and improve your service line’s performance?

Kathy Sorensen (LUMEDX Clinical Sales Consultant), and Jill Bagby (LUMEDX Vertical Sales Manager – ECG), will show you how to use LUMEDX workflow and analytics tools to stabilize your cardiology data and maximize the investment you’ve made in your CVIS and other systems. Our speakers will demonstrate how to:

View and edit from Stress, Holter, Event Recorder and ECG Carts systemsQuickly access other relevant patient data: medications, images, previous cardiac procedures, labs and moreAccelerate report completion and reduce costs with remote reporting: no workstations necessaryConnect to other modalities and your EMR to support longitudinal patient recordsCustomize your ECG management solution to best serve your lab

On‐Going EducationComplimentary Webinars

Lumedx Webinars are recorded and posted to the Lumedx Forum.


Your LUMEDX Support Services:Registry Services

LUMEDX Registry Services:Registries are the gateway to quality improvement. LUMEDX can help you achieve error‐free data harvests, understand DQRs,streamline workflow, improve processes and more.


Your LUMEDX Support Services: Lumedx Consulting and Strategic Services

• Staff Augmentation and Legacy Support

o Lumedx product related

o Healthcare IT roles including Epic Systems consultants

• Project Management

o Lumedx products and projects

o Healthcare IT roles including ICD10 Project Manager

• System Optimization and Assessments

o Interfaces, Database functionality, and Workflow

• Health Analytics

o Custom analytics


Thank you for your on‐going participation in ourQuarterly Client Satisfaction Survey!

In our ongoing efforts to increase client satisfaction, we appreciate your participation in our quarterly survey. Your feedback is integral to our ongoing efforts to improve your Lumedx

experience.We will randomly select 5 participants each quarter to receive a $100.00 gift card.

If you are not receiving the survey notification please email [email protected]


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DEMDPhone: (800) 966‐0669 Option #3

Email: [email protected] Chat: http://www.lumedx.com/support.aspx

Technical Support


PamChaney Jim

Morris

Amy Currie

Kazar Librojo

MattTowneMagnus

Munn

Erik Brand

TimVo

CraigArtadi

LuAnne Peterson

PeterLitwin

PennyLindsey

Your Help Desk Representatives

Paul Rodvik


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Phone: (800) 966‐0669Email: [email protected]

Training

Jim McKinneyExt. 7318

John NichollsExt. 2335

Barbara O’BrienExt. 2337

FL


“I subscribe to the ‘Teach a man to fish’ method of adult learning….It’s satisfying to see everything come together for our clients during class. When I hear comments like ‘This is the exact query we need to write at home!’ I know they’re on their way to becoming data experts. It makes my job rewarding.”

— John Nicholls, Sr. Product Training Manager

Your LUMEDX Support Services:Training


• Online Webex Training

• On‐Site Training

• Regional Training

• Training @ LUMEDX Bellevue Washington

• Analytics Manager

Your LUMEDX Support Services:Training Options

Learn more at http://www.lumedx.com/training.aspx


Regional Training

• On site hands‐on training!

• Possible agendas can include Apollo System Administrator, Toolkit, or Analytics Training

• Multiple times a year, throughout the country

• Approved HOST facilities receive 3 free training seats

Interested in hosting? Please email your Client Manager to request the Hosting Terms & Conditions PDF


Your LUMEDX Support Services: North America Inside Sales

“I use a consultative sales approach to build relationships with our clients. I find out what their current environment is like and what their needs are. Then provide them the product information, quote and webexdemonstration on the product(s) that will help them solve their problems.”— Cindy Coale

Inside Sales Manager, West


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Inside & Vertical SalesGwen Korney, Director – Ext. 5537

OHDC

Lumedx 1-800-966-0669

Vertical: EP – Bob Hartmann – Ext. 5534

Vertical: ECG – Jill Bagby – Ext. 3569

Cindy Williams – Ext. 7311

Heidi Langley – Ext. 2322

Adam Main – Ext. 2109

Julie Taylor – Ext. 3576

Tom Heater – Ext. 2091


HealthView ECG ManagerUnique Features:

• Lightweight

• Purely Web-based (HTML)

• Simple deployment

• Easy customization

• Provides data/front-end to EMR

• Integration with all other LUMEDX

products:

• Interfaces

• Modules


HealthView ECG ManagerIntegrated Data Solution


HealthView ECG ManagerBlends seamlessly with all LUMEDX products …

And More!


HealthView ECG ManagerLinks With Virtually All ECG Devices…

And More!


HealthView ECG ManagerHave questions? Schedule a demo?

Jill BagbyVertical Sales Manager – ECG [email protected]

(205)563‐5567


LUMEDX now offers a new module for the ACC NCDR PVI Registry™ that provides a simple, straightforward way for your hospital to collect and submit clinical data.

The module captures information on patients undergoing carotid artery stenting and carotid endarterectomy (CAS and CEA), as well as those undergoing lower extremity peripheral arterial catheter‐based interventions.

The Export to ACC NCDR PVI Registry™ and Vascular Information Kit includes: Data Sheet explaining the benefits of the

Export to ACC NCDR PVI Registry™ module

White Paper: "Best Practices in Registry Data Collection ‐ The LUMEDX Difference"

Vascular Solutions Brochure Sample Reports And much more

Contact your Lumedx Client Manager to request a complimentary Export to ACC NCDR PVI Registry™ and Vascular Information Kit.


•Lumedx provides and maintains all of the hardware necessary to run your Lumedx applications and allows for unlimited scalability as your organization grows. •Our SaaS team has a standard of maintaining 99.5% uptime. •All software upgrades are handled by our Lumedx SaaS team. •System backups are handled for you by our Lumedx SaaS team.•In addition, our SaaS data center provides offsite disaster recovery.•We strive to exceed HIPAA, HITECH, and data security/privacy standards in every possible area.•SaaS is the platform to move to our HealthView solution. HealthView is the first Web-enabled system to offer physicians, clinical staff and even patients secure, shared access to the full cardiovascular medical record anytime, anywhere via the Web. •HealthView is the platform for our Analytics Dashboard Solution.

Your LUMEDX Services: Software as a Service Hosted Solution


“Lumedx is committed to human health and wellbeing. We create information solutions that bring intelligence to medical care, and serve our customers with dedication and industry leadership. We collaborate in teams to foster ground‐breaking innovation and clear accountability for the quality and effectiveness of our work. Our corporation is built on the premise that shareholder value increases as we learn how to work side by side with our customers in the deliveryof better care.”— Allyn D. McAuley

CEO & Co‐Founder


Thank you for coming! Please turn in your survey

Remember to turn in your survey and get your gift!


SAVE THE DATE!LUMEDX Users Conference

Wednesday, March 11, 20151:00pm – 5:30pm

San Diego, CaliforniaSee you in Tijuana for the cocktail party!!

lumedx users group · pdf filelumedx users group conference. ... 2:45pm – 3:30pm...

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