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    31Mercer TalentNet

    2010 New ParticipantsTotal 68 new participants from various industries

    x Financial Services - Non Banking x Hi-Tech

    1 Ascendas Land (Singapore) Pte., Ltd. 1 Advanced Micro Devices Far East Ltd. - Vietnam

    2 Cathay Life Insurance (Vietnam) Ltd. 2 Autodesk

    3 Chartis Vietnam Insurance Company Ltd. 3 Dell Asia Pacific Sdn - Vietnam R.O.

    4 Grant Thornton (Vietnam) Ltd. 4 EMC Computer Systems (FE) Ltd.

    5 Indochina Capital 5 Emerson Network Power

    6 Keppel Land International Ltd. 6 Fuji Xerox Asia Pacific Pte., Ltd.

    7 Manulife Vietnam Ltd. 7 Harvey Nash

    8 Mapletree Investments Pte., Ltd. 8 Invensys Process Systems (S) Pte. Ltd.

    9 PricewaterhouseCoopers 9 Novellus Vietnam Ltd.

    10 Prudential Finance 10 Rockwell Automation SEA Pte. Ltd. (Vietnam R.O.)

    11 Saigon Asset Management Corp. 11 Sita

    12 Toyota Financial Services Vietnam Co., Ltd.

    13 Vietfund Management14 Visa International

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    x Various Manufacturing x Consumer Goods

    1 AB Mauri Vietnam 1 Estee Lauder R.O.

    2 Cargill Vietnam Ltd. 2 Henkel Consumer Vietnam

    3 Chantelle Vietnam Ltd. 3 Herbalife International of America

    4 Doosan Heavy Industries Vietnam Co., Ltd. 4 Moet Hennessy Vietnam Importation Co., Ltd.

    5 DSM Nutritional Products Vietnam Ltd. 5 Richfield Worldwide J.S.C.

    6 GreenFeed (Vietnam) Co., Ltd.

    7 Holcim Vietnam Ltd. x Pharmaceuticals

    8 Samsung Vina Electronics Co., Ltd. 1 Beaufour Ipsen Pharma2 Fresenius Kabi Asia Pacific Ltd.

    x Chemicals 3 Getz Pharma

    1 Chevron Lubricant Vietnam Ltd. 4 Mega Lifesciences

    2 Henkel Vietnam 5 Ranbaxy Laboratories Ltd.

    3 Jebsen & Jessen (SEA) Pte., Ltd.4 Map Pacific Vietnam Co., Ltd.

    5 TOA Paint (Vietnam) Co., Ltd.

    6 Total Gas Vietnam

    7 Total Vietnam

    2010 New ParticipantsTotal 68 new participants from various industries

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    x Trading

    1 Areva T&D Vietnam Co., Ltd.

    2 DKSH Vietnam Co., Ltd.

    3 Draeger Medical Vietnam Co., Ltd.

    4 Paccess

    5 Seco Tools

    x Financial Services - Banking

    1 BNP Paribas2 Hong Leong Bank

    3 Wells Fargo Bank

    x Oil & Mining

    1 Petronas R.O.

    2010 New ParticipantsTotal 68 new participants from various industries

    x Other Industries

    1 ACNielsen Vietnam Ltd.

    2 ALSTOM Holdings

    3 Big C Vietnam

    4 Expeditors (E.I. Freight Forwarding Co., Ltd.)

    5 Federal Express Pacific Inc. R.O.

    6 Ingersoll Rand - R.O.

    7 Linfox Logistics Vietnam

    8 Sealed Air Corp.

    9 TNT - Vietrans Express Worldwide (Vietnam) Ltd.

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    Survey DemographicsOrganizations by company size

    Revenue (USD in millions)

    51%

    26%

    13%

    9% 1%

    < 25 25 to < 100 100 to < 250 250 to < 1000 >1000

    Total Employees

    47%

    25%

    13%

    7%8%

    < 100 100 to

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    Key Findings on 2010 VN TRS

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    Vietnam 2010 Overview

    With a young population (56% under 30) and low labour cost (2nd lowest

    labour cost country after India), Vietnam is an attractive country for FDI

    Business conditions in Vietnam have been improving well compared to last

    year, consumer confidence re-gains and is ranked number two top confidentcountry according to 2010 Nielsen consumer confidence index

    Leaders show high growth expectations towards the Vietnam economy and

    their own business

    With better growth and more investment, more competition is expected

    Top concerns of senior leaders are competitive pressure, ability to pass on

    price increase and inflation, shortage of skilled labour, petrol prices and wages

    growth

    In uncertain times, more information would give more confidence, and being

    consistent with peers would give more comfort

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    Average Salary Increase TrendUpward trend in light of economic recovery

    8.2% 8.5%

    6.2%5.3%

    6.5%

    11.3%

    12.6%

    14.2%

    12.3%

    10.4%

    11.6%

    12.6% 12.4%12.2%

    14.3%

    2006 2007 2008 2009 2010 (Estimated)

    GDP Growth Inc Salary Freeze Exc Salary Freeze

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    Average Salary Increase TrendExcept 2008, salary increases have been higher than inflation rates

    6.6%

    12.6%

    6.9%

    10.0%

    23.1%

    11.3%12.6%

    14.2%

    10.4%

    12.3%

    11.6%12.6%

    14.3%

    12.2% 12.4%

    2006 2007 2008 2009 2010 (Estimated)

    Inflation Inc Salary Freeze Exc Salary Freeze

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    Average Salary Increase, 2007 - 2010

    0%

    2%

    4%

    6%

    8%

    10%

    12%

    14%

    16%

    2007 13.8% 13.5% 13.5% 12.8% 11.7% 11.1% 12.6%

    2008 15.4% 15.3% 13.7% 14.7% 14.1% 14.8% 14.3%

    2009 12.5% 12.3% 12.1% 12.6% 12.5% 12.9% 12.2%

    2010 (Estimated) 12.2% 12.9% 12.6% 12.6% 12.9% 12.8% 12.4%

    Executive Management Prof. - SalesProf. - Non

    Sales

    Para Prof. Blue Collar Overall

    Salary Increase Trend by Staff CategorySlightly higher than 2009 for most levels

    Excluding Salary Freeze

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    6%

    8%

    10%

    12%

    14%

    16%

    18%

    All Industries 11.6% 12.6% 14.3% 12.2% 12.4%

    Banking 17.3% 14.6% 15.5% 12.6% 13.9%

    Chemicals 11.0% 12.0% 14.2% 13.2% 13.9%

    Con. Goods 12.1% 12.0% 14.0% 12.7% 11.7%

    Hi-Tech 8.5% 10.1% 10.9% 9.9% 11.4%

    Manufacturing 11.3% 12.5% 16.7% 11.8% 13.4%

    Pharma 10.1% 12.8% 14.0% 14.0% 13.5%

    Oil & Gas 14.0% 13.9% 13.9% 12.4% 11.7%

    2006 2007 2008 2009 2010 (Estimated)

    Average Salary Increase Trend by IndustryUpward trend for most industries except COG, Pharma and O&M industries

    Excluding Salary Freeze

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    11.4%

    10.5%

    12.3%

    13.9% 13.9% 13.5% 13.4%

    12.3% 12.2%

    11.7% 11.7%

    12.4%

    Chemical FS-

    Banking

    Phama Manuf Trading FS-Non

    Bank

    Con.

    Goods

    Oil &

    Mining

    Hi-Tech All Ind

    Incl Salary Freeze Excl Salary Freeze

    2010 Average Salary Increase by IndustryOnly 2 companies reported salary freeze

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    Market Movement - Annual Base Salary (COMP1)Moderate movement for Comp1

    Median trendline movement, 2009 - 2010

    0

    300,000

    600,000

    900,000

    1,200,000

    1,500,000

    1,800,000

    2,100,000

    2,400,000

    2,700,000

    3,000,000

    41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60

    Position Class

    VNDin

    Tho

    usands

    Jul-09 Jun-10

    Para

    Professional

    2%

    Professional

    9%

    Management

    14%

    Executive

    18%9%

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    Median trendline movement, 2009 - 2010

    0

    300,000

    600,000

    900,000

    1,200,000

    1,500,000

    1,800,000

    2,100,000

    2,400,000

    2,700,000

    3,000,000

    41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60

    Position Class

    VNDin

    Tho

    usands

    Jul-09 Jun-10

    Para

    Professional

    2%

    Market Movement - Annual Guaranteed Cash (COMP2)Moderate movement for Comp2

    9%

    Professional

    8%

    Management

    13%

    Executive

    17%

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    Market Movement - Annual Total Cash (COMP3)Moderate movement for Comp3 actual

    Median trendline movement, 2009 - 2010

    0

    300,000

    600,000

    900,000

    1,200,000

    1,500,000

    1,800,000

    2,100,000

    2,400,000

    2,700,000

    3,000,000

    41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60

    Position Class

    VNDin

    Tho

    usands

    Jul-09 Jun-10

    10%

    Para

    Professional

    2%

    Professional

    9%

    Management

    16%

    Executive

    21%

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    Market Movement by Industry

    IndustryAnnual Guaranteed

    CashAnnual Total Cash

    Manufacturing 16% 20%

    Oil & Mining 12% 15%

    Trading 10% 7%

    Pharma 9% 7%

    Hi-Tech 8% 10%

    Consumer Goods 8% 11%

    Chemical 7% 5%

    FS - Banking 5% 8%

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    Pay Difference by IndustryOil & Mining pays premium in the market

    Percentage Deviation from All Industries

    (Annual Guaranteed Cash)

    Percentage Deviation from All Industries

    (Annual Total Cash)

    -18%

    -8%

    1%

    1%

    6%

    7%

    9%

    12%

    87%

    -19%

    -9%

    -1%

    0%

    -5%

    3%

    11%

    18%

    84%

    -1 8 % -8 % 1 %1 % 6 %7 %

    9 % 1 2 % 8 7 %

    Manufacturing Consumer Goods Trading

    Chemical Hi-Tech FS - Non Banking

    Pharma FS - Banking Oil & Mining

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    -28%

    -11%

    -4%

    -7%

    -17%

    3%

    5%

    15%

    34%

    -31%

    -15%

    -4%

    -9%

    -28%

    -2%

    3%

    33%

    34%

    Pay Difference by Industry - Management LevelOil & Mining and Banking pay premium in the market

    Percentage Deviation from All Industries

    (Annual Guaranteed Cash)

    Percentage Deviation from All Industries

    (Annual Total Cash)

    -1 8 % -8 % 1 %1 % 6 %7 %

    9 % 1 2 % 8 7 %

    Manufacturing Consumer Goods Trading

    Chemical Hi-Tech FS - Non Banking

    Pharma FS - Banking Oil & Mining

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    Pay Difference by Industry - Professional LevelOil & Mining pays premium in the market

    Percentage Deviation from All Industries

    (Annual Guaranteed Cash)

    Percentage Deviation from All Industries

    (Annual Total Cash)

    -19%

    -8%

    0%

    -1%

    7%

    7%

    9%

    11%

    87%

    -21%

    -10%

    -1%

    -2%

    -4%

    3%

    10%

    11%

    84%

    -1 8 % -8 % 1 %1 % 6 %7 %

    9 % 1 2 % 8 7 %

    Manufacturing Consumer Goods Trading

    Chemical Hi-Tech FS - Non Banking

    Pharma FS - Banking Oil & Mining

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    Pay Difference by Industry - Para Professional LevelOil & Mining pays premium in the market

    Percentage Deviation from All Industries

    (Annual Guaranteed Cash)

    Percentage Deviation from All Industries

    (Annual Total Cash)

    -8%

    -4%

    5%

    8%

    33%

    13%

    14%

    8%

    158%

    -6%

    -2%

    1%

    9%

    24%

    9%

    20%

    -6%

    152%

    -1 8 % -8 % 1 %1 % 6 %7 %

    9 % 1 2 % 8 7 %

    Manufacturing Consumer Goods Trading

    Chemical Hi-Tech FS - Non Banking

    Pharma FS - Banking Oil & Mining

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    Functional Comparison - Management LevelFunctional pay differences under market pressure

    Percentage Deviation from All Industries

    13%

    8%

    -6% -7% -7%

    -12%

    -17%

    -22%

    -29%

    -8%-6%

    -1%-3%

    -18%

    -14%

    -23%

    12%

    4%

    Eng Corp.

    Affairs

    Mkt Fin Sales HR Supply Contact

    Centre

    Prod

    Annual Guaranteed Cash Annual Total Cash

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    Functional Comparison - Management LevelFunctional pay differences under market pressure

    Percentage Deviation from All Industries

    13%

    8%

    -6% -7% -7%

    -12%

    -17%

    -22%

    -29%

    -8%-6%

    -1%-3%

    -18%

    -14%

    -23%

    12%

    4%

    Eng Corp.

    Affairs

    Mkt Fin Sales HR Supply Contact

    Centre

    Prod

    Annual Guaranteed Cash Annual Total Cash

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    Functional Comparison - Professional LevelFunctional pay differences under market pressure

    Percentage Deviation from All Industries

    19%

    4%

    -1%-3% -4%

    -8% -9%

    -17%

    -19% -21%

    -16%-15%

    -7%

    -13%

    -1%

    1%

    -3%-6%

    -1%

    17%

    Eng Corp.

    Affairs

    Fin Mkt HR Supply Sales Contact

    Centre

    Prod Quality

    Annual Guaranteed Cash Annual Total Cash

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    Functional Comparison - Para Professional LevelFunctional pay differences under market pressure

    Percentage Deviation from All Industries

    27%

    19%

    7%4% 3%

    -9%

    -3% -3% -4%

    -10%

    6%

    -13%

    30%

    -8%

    -3%-1%

    -11%

    28%

    1%4%

    11%

    23%

    Admin Eng IT Supply Fin HR Mkt Prod Contact

    Centre

    Sales Quality

    Annual Guaranteed Cash Annual Total Cash

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    Location Comparison

    Percentage Deviation from All Industries

    (Annual Guaranteed Cash)

    3%

    -9%

    3% 3%

    -6%

    6%

    2%

    -3%

    -0.4%

    HCMC Hanoi Others

    Management Professional Para Professional

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    0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000 2,000,000

    Para-Prof - Entry

    Para-Prof - Experienced

    Para-Prof - Senior

    Prof - Entry

    Prof - Experienced

    Prof - Senior

    Mgt - Team Leader (Para-Prof)

    Mgt - Team Leader (Prof)

    Mgt - Manager

    Mgt - Sr Manager

    Exe - Sub-Function Head

    Pay Progression by Career Stream and Level

    VND in thousands

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    Fixed Allowances Provided by Companies

    Oil & Mining

    FS - Non Banking

    Pharma

    100

    15%

    Clothing AllowTransport Allow Meal Allow Position Allow Car Allow

    % of

    Companies

    providing

    50% 32% 25% 13%

    Typical

    Monthly

    Amount

    (VND 000)

    Exec: 3,000

    Mgt Sales: 1,200

    Mgt Non Sales: 1,000

    Prof Sales: 800

    Prof Non Sales: 400

    Para Prof: 200

    390 Exec: 6,400

    Mgt Sales: 3,000

    Mgt Non Sales: 2,000

    Prof Sales: 500

    Prof Non Sales: 1,100

    Para Prof: 400

    Exec: 17,800

    Mgt: 15,000

    Prof: 8,000

    Commonly

    Provided

    in industry

    Pharma

    Trading

    COG

    COG

    Oil & Mining

    Chemicals

    Pharma

    Oil & Mining

    Manuf

    COG

    Chemicals

    COG

    Hi-Tech

    FS - Banking

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    20%

    23%

    16%

    29%

    14%13%

    14%

    18%

    25%

    19%

    27%

    15% 16%14%

    19%

    27%

    31%

    17%

    14%

    24%

    20%

    15%

    18%

    23%

    0%

    8%

    16%

    24%

    32%

    Executive Mgt - Sales Mgt - Non

    Sales

    Prof. - Sales Prof. - Non

    Sales

    Para Prof. Blue Collar Overall

    %o

    fAnnu

    alBaseSalar

    2009 (Planned) 2009 (Actual) 2010 (Estimated)

    Variable Pay by Staff CategoryActual bonus 2009 was slightly higher than planned, lower than 2010

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    Variable Pay by Industry2010 is similar to 2009 for most industries

    19%18%

    19% 20%

    0%

    4%

    8%

    12%

    16%

    20%

    24%

    28%

    32%

    %

    ofAnnualBase

    Salary

    Manuf 14.7% 14.6% 15.7% 15.9%

    Oil & Gas 20.3% 21.3% 17.0% 17.0%

    Chemical 18.5% 17.0% 19.4% 17.9%

    Con. Goods 17.4% 16.2% 19.2% 17.8%

    Trading 17.7% 16.4% 16.3% 19.3%

    Banking 28.1% 24.8% 22.5% 22.6%

    Pharma 26.1% 27.4% 25.7% 27.1%

    Overall 18.9% 18.2% 19.3% 19.9%

    2007 2008 2009 2010 (Estimated)

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    Variable Bonus PolicyHigher variable bonus is also planned for 2010

    On-Target Performance Outstanding Performance

    14%13% 13%

    18%16%16%

    15%14%

    15% 14%14%

    18%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    Mgt

    Sales

    Mgt Non

    Sales

    Prof

    Sales

    Prof

    NonSales

    Para

    ProfWhite

    Collar

    Para

    ProfBlue

    Collar

    %of

    AnnualBaseSalary

    2009 2010

    29%

    23%24%

    21%

    25% 25%

    21% 22% 20% 20%

    21%

    27%

    Mgt

    Sales

    Mgt

    NonSales

    Prof

    Sales

    Prof

    NonSales

    Para

    ProfWhite

    Collar

    Para

    ProfBlue

    Collar

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    Sales Incentives PolicyHigher sales incentives is planned for 2010

    On-Target Performance

    29%

    37%

    20%

    38%38%

    33%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Mgt - Sales Prof - Sales Para Prof -

    Sales

    %o

    fAn

    nualBaseSalar

    2009 2010

    Outstanding Performance

    44%

    55%

    31%

    58% 59%

    51%

    Mgt - Sales Prof - Sales Para Prof -

    Sales

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    Variable Pay Target for 2010 Provided by Companies

    Type of Variable Pay

    Exec Mgt -

    Sales

    Mgt -

    Non

    Sales

    Prof -

    Sales

    Prof -

    Non

    Sales

    Para -

    White

    Collar

    Para -

    Blue

    Collar

    Variable

    Bonus

    % of Companies

    providing96% 66% 97% 53% 95% 87% 87%

    Number of

    Months Paid2.6 2.2 2.0 2.0 1.6 1.5 1.7

    Sales

    Incentives

    % of Companies

    providing3% 59% 72% 21%

    Number of

    Months Paid3.3 3.6 4.0 3.3

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    Other Compensation TrendMoving from Net to Gross pay structure

    2010

    Gross

    96%

    Net

    4%

    2009

    Gross

    93%

    Net

    6%

    2008

    Net

    15%

    Gross

    82%

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    Other Compensation TrendMoving from USD to VND pay guarantee

    2008

    USD

    36%

    VND

    64%

    2009

    USD

    33%

    VND

    67%

    2010

    USD

    27%

    VND73%

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    Other Compensation TrendNumber of months paid

    2008

    6%10%

    78%

    6%

    2009

    7% 14%

    74%

    5%

    2010

    5% 15%

    76%

    4%

    6 %10 %

    78 %

    6 %12 months 13 months

    14 months Others

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    Staff Turnover by Staff CategoryProfessional level still got the highest rate

    Average Staff Turnover, 2007 - 2009

    0%

    3%

    6%

    9%

    12%

    15%

    18%

    21%

    2007 7.7% 15.4% 18.1% 17.1% 15.0% 11.5%

    2008 5.6% 12.7% 21.0% 16.2% 10.7% 11.7%

    2009 4.7% 11.0% 17.2% 12.2% 10.2% 12.3%

    Executive Management Prof - SalesProf - Non

    SalesPara Prof Blue Collar

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    Average Staff Turnover, 2007 - 2009

    0%

    3%

    6%

    9%

    12%

    15%

    18%

    21%

    2007 17% 21% 11% 19% 18% 11% 17% 12% 9%

    2008 16% 19% 15% 16% 19% 14% 16% 16% 10%

    2009 17% 16% 15% 15% 14% 14% 11% 8% 6%

    Manuf Pharma Hi-TechFS-Non

    BankingCG Trading

    FS

    BankingChemical

    Oil &

    Mining

    Staff Turnover by IndustryManufacturing had highest voluntary staff turnover in 2009

    2009 All

    Industries

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    Average Staff Turnover, 2005 - 2009

    13.3%

    11.9%

    16.4%15.6%

    12.3%

    0%

    5%

    10%

    15%

    20%

    2005 2006 2007 2008 2009

    Staff Turnover TrendDownward trend after several years in upward trend

    impacted by the

    economic

    downturn in 2009

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    Benefit Practices, % Company Providing

    8%

    21%

    35%

    38%

    66%

    81%

    91%

    11%

    21%

    35%

    41%

    69%

    87%

    92%

    Loan

    Product Discount

    Life Insurance

    Car

    Travel Insurance

    Health Care

    AD&D Insurance

    2009 2010

    Benefit Practice DevelopmentPractices remain very similar to 2009

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    2010 Typical Benefits Practice (On Top Of Statutory Requirement)

    Item % Co. providing Top Mgt Mgt Prof Staff Dir Lab

    AD&D Insurance 92%

    Private Health Insurance 87%

    Travel Insurance 69%

    Car 41%

    Life Insurance 35%

    Product Discount 21%

    Loan 11%

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    Private Health CareSimilar to 2009, covering for dependent is more common for management

    Employee only

    38%

    Employee andDependents

    62%

    Fully paid

    by employer100%

    Employee only69%

    Employee and

    Dependents

    31%

    Fully paid

    by employer100%

    Employee only

    53%

    Employee andDependents

    47%

    Fully paid

    by employer99%

    Employee only66%

    Employee and

    Dependents34%

    Fully paidby employer

    99%Employee only

    69%Employee and

    Dependents31%

    Fully paid

    by employer98%

    Executive Management

    Para ProfessionalProfessional Non SalesProfessional Sales

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    Company CarAn attractive benefit to recruit and retain talents

    32%

    24%

    41%43%

    28%

    33%

    Company Owned

    Car

    Leased Car Car Allowance

    2009

    2010

    2010 Total No. of respondents: 101

    2009 Total No. of respondents: 73

    K fi di 2010 TRS

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    Key findings on 2010 TRSSummary

    In light of economic recovery, only 2 companies reported salary freeze

    Salary increase rates in 2010 are slightly higher than 2009 for most levels and

    most industries

    Banking, Chemical, Pharma, and Manufacturing industry reported highersalary increase rate, Hi-tech industry reported the lowest salary increase rate

    Oil and Mining, Banking, and Pharma pay premium in the market

    Engineering and Corporate Affairs function get higher pay for management

    and professional level. For staff level, Engineering and Admin function get

    higher pay compared to other functions

    Variable pay planned for 2010 performance is higher than 2009 for sales

    function and quite similar to 2009 for other functions

    Private health insurance is provided by more companies in 2010, other

    benefits remain the same as in 2009

    Moving from guaranteeing pay in net-USD to gross-VND is the market trend

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    Key Drivers for 2011

    Remuneration

    Economic and Business Environment

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    Economic and Business Environment

    8.2%8.5%

    6.2%5.3%

    6.5% 6.4%

    2006

    2007

    2008

    2009

    2010

    (Estim

    ated)

    2011

    (Forec

    ast)

    GDP (%), 2006 - 2011

    6.6%

    12.6%

    23.1%

    6.9%

    10.0%

    8.0%

    2006

    2007

    2008

    2009

    2010

    (Estim

    ated)

    2011

    (Forec

    ast)

    Inflation (%), 2006 - 2011

    Source: General Statistics Office of Vietnam, IMA Asia May 2010

    Labor Demand in 2010

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    Labor Demand in 2010Headcount growth is planned to be higher in 2010

    1.2%2.2%

    2.5%

    15.6%

    16.4%

    13.3%

    21.5%

    11.3%

    14.0%

    Staff Retrenchment Staff Turnover Headcount Growth

    2007 2008 2009 2010

    What is the hiring intention?

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    What is the hiring intention?More companies plan to add headcount in the next 12 months

    Next 3 months

    Reduce

    headcount

    1%

    No headcount

    change33%

    Recruit to add

    headcount

    66%

    Next 12 months

    No headcount

    change

    25%Recruit to add

    headcount74%

    Reduceheadcount

    1%

    Hot Jobs in 2010

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    Hot Jobs in 2010

    Job Family Level Actual Title

    Marketing Management Marketing Manager

    Sales Management Sales Manager

    Sales Professional Sales Executive, Account Manager

    Top 3 - difficulty in recruiting

    Job Family Level Actual Title

    Marketing Management Marketing Manager

    Sales Management Sales Manager

    Sales Professional Sales Executive, Account Manager

    Top 3 - difficulty in retaining

    Salary Increase Forecast for 2011

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    1% or More

    No change

    1% or Less

    0-1% Lower

    0-1% Higher

    Salary Increase Forecast for 2011

    0%

    5%

    10%15%

    20%

    25%

    30%

    35%

    40%

    45%

    50%

    > 1% lower 0% - 1% lower No change 0% - 1% higher > 1% higher

    Exe Mgt Prof-Sales Prof-Non Para Blue Collar

    2011 Forecast Salary Increase by Staff Category

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    Average Salary Increase, 2008 - 2011

    0%

    2%

    4%

    6%

    8%

    10%

    12%14%

    16%

    2008 15.4% 15.3% 13.7% 14.7% 14.1% 14.8% 14.3%2009 12.5% 12.3% 12.1% 12.6% 12.5% 12.9% 12.2%

    2010 (Estimated) 12.2% 12.9% 12.6% 12.6% 12.9% 12.8% 12.4%

    2011 (Forecast) 11.9% 12.1% 12.4% 12.2% 12.5% 12.2% 12.2%

    Executive Management Prof. - SalesProf. - Non

    SalesPara Prof. Blue Collar Overall

    Excluding Salary Freeze

    2011 Forecast Salary Increase by Staff CategorySalary increase forecasted for 2011 is slightly lower than 2010

    2011 Forecast Salary Increase by Industry

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    6%

    8%

    10%

    12%

    14%

    16%

    18%

    All Industries 12.6% 14.3% 12.2% 12.4% 12.2%

    Banking 14.6% 15.5% 12.6% 13.9% 12.3%

    Chemicals 12.0% 14.2% 13.2% 13.9% 12.1%

    Con. Goods 12.0% 14.0% 12.7% 11.7% 12.3%

    Hi-Tech 10.1% 10.9% 9.9% 11.4% 11.5%

    Manufacturing 12.5% 16.7% 11.8% 13.4% 12.9%

    Pharma 12.8% 14.0% 14.0% 13.5% 13.0%

    Oil & Mining 13.9% 13.9% 12.4% 11.7% 12.5%

    2007 2008 2009 2010 (Estimated) 2011 (Forecast)

    Excluding Salary Freeze

    2011 Forecast Salary Increase by IndustryConservative forecast for most industries except COG and Oil & Mining

    Factors That Affect Salary Increments

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    96%

    83%

    73% 70%

    58%52%

    26%

    Individual

    Performance

    Company

    Performance

    Position in

    Salary Range

    Inflation Job Level Market

    Competitiveness

    Length of

    Service

    Factors That Affect Salary IncrementsMarket Competitiveness is now one of the factors

    2011 Variable Pay Forecast by Staff Category

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    Average Variable Pay, 2009 - 2011

    14%

    16%

    15%

    27%

    19%

    24%

    25%

    19%

    14%

    17%

    15%

    31%

    18%

    27%

    23%

    20%

    15%

    19%

    16%

    27%

    18%

    23%

    24%

    19%

    Blue Collar

    Para Prof.

    Prof. - Non Sales

    Prof. - Sales

    Mgt - Non Sales

    Mgt - Sales

    Executive

    Overall

    2011 (Forecast)

    2010 (Estimated)

    2009

    y y g ySimilar to 2009 and 2010

    2011 Variable Pay Forecast by Industry

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    y y y

    19% 18%19% 20% 19%

    0%

    4%

    8%

    12%

    16%

    20%

    24%

    28%

    32%

    %o

    fAnnualBaseSalar

    Manuf 14.7% 14.6% 15.7% 15.9% 20.1%

    Oil & Gas 20.3% 21.3% 17.0% 17.0% 17.2%

    Chemical 18.5% 17.0% 19.4% 17.9% 18.8%

    Con. Goods 17.4% 16.2% 19.2% 17.8% 18.2%

    Trading 17.7% 16.4% 16.3% 19.3% 24.5%

    Banking 28.1% 24.8% 22.5% 22.6% 26.0%

    Pharma 26.1% 27.4% 25.7% 27.1% 25.6%

    Overall 18.9% 18.2% 19.3% 19.9% 19.3%

    2007 2008 2009 2010 (Estimated) 2011 (Forecast)

    Cash Compensation Mix

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    82% 5% 13%

    83% 5% 12%

    67% 12% 21%

    85% 4% 11%

    73% 8% 19%

    80% 4% 16%

    80% 4% 16%

    75% 4% 21%

    Para-Professional -

    Blue Collar

    Para-Professional -

    White Collar

    Para-Professional -

    Sales

    Professional - Non-Sales

    Professional - Sales

    Management - Non-

    Sales

    Management -

    Sales

    Executives

    Actual Comp Mix

    Base Salary Guaranteed Cash Variable Cash

    83% 5% 11%

    83% 5% 12%

    61% 11% 28%

    84% 4% 12%

    67% 7% 26%

    80% 4% 16%

    76% 4% 20%

    76% 4% 21%

    Target Comp Mix

    Sales forces have higher target variable pay portion than actual

    Key Drivers for 2011 Remuneration

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    Summary

    In light of economic recovery, up to companies plan to add

    headcount to support their business activities in the next 12 months

    However, most companies are still very cautious and forecast a

    conservative salary increase rate for 2011 due to the economicuncertainty lying ahead

    Individual and companys performance are still the two main factors

    that affect salary increment decision. Market competitiveness is also a

    factor considered by companies

    2011 overall variable pay is also conservatively forecasted to be

    slightly lower than 2010

    Marketing and sales managerial positions are still considered to bedifficult to recruit and retain by the majority of participating companies

    How HR Should Prepare for the Future

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    Suggested actions

    Prepare the workforce for better growth in 2010

    Prepare for more competition in skilled labours

    Have better preparation to develop, recruit and retain hot jobs,

    especially the hot jobs in marketing and sales function

    Since compensation is the main factor to attract employee, benchmarkwith your peers to define how competitive your compensation is

    Know how much variable pay provided by your peers and improveyour performance management system

    Aware of the potential high inflation rate by end of 2010

    Keep up with changes on labour law and regulations to manage non

    compliance risks

    Plan your budget for the increased social insurance contribution up to2014

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    Thank You.

    Contact Information

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    For further information, please contact our consultants at tel: (84 8) 6 291 4188

    600Ms Nguyen HoaVN TRS Leader

    610Ms Tran Thi Quynh AnhTrading

    603Ms Ton Nu Diem NguyenPharmaceuticals

    607Ms Duong Thi Thu HuongOil & Mining

    601Ms Nguyen Thi Hong VanManufacturing

    606Ms Do Thi Thu PhuongHi-Tech

    605Ms Hua Ngoc Thuy TramFinancial Services

    Industry Contact Person Ext.

    Consumer Goods Ms Ngo Ngoc Thuc Doan 604

    Chemicals Ms Vo Thi Thuy Diem 611

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    Legislative Updates 2010 - 2011

    Presented by Nguyen Thi Thanh Huong

    Senior Manager, Payroll & HR Outsourcing Services

    Contents

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    1. Personal Income Tax Highlights in 2010

    2. Changes in Minimum Wage 2010

    3. Social Contribution Highlights 2010-2014

    4. Claim Procedure for Un-employment Insurance

    5. Draft of New Labor Law Effective from 2011

    Personal Income Tax Highlights in 2010

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    Income Tax Exemption (Circular 160/2009/TT-BTC)

    Business Per Diem: increased from VND 70,000/ day to VND

    150,000/ day (97/2010/TT-BTC Circular) applicable from 20th August

    2010

    100%Dividend paid in 2009 before 30/06/2010

    50%Bonuses paid in 2009 before 03/31/2010

    Tax exemptionIncome

    Contents

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    1. Personal Income Tax Highlights in 2010

    2. Changes in Minimum Wage 2010

    3. Social Contribution Highlights 2010-2014

    4. Claim Procedure for Un-employment Insurance

    5. Draft of New Labor Law Effective from 2011

    Personal Income Tax Highlights in 2010

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    Income Tax Exemption (Circular 160/2009/TT-BTC)

    Business Per Diem: increased from VND 70,000/ day to VND

    150,000/ day (97/2010/TT-BTC Circular) applicable from 20th August

    2010

    100%Dividend paid in 2009 before 30/06/2010

    50%Bonuses paid in 2009 before 03/31/2010

    Tax exemptionIncome

    Personal Income Tax Highlights in 2010

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    Guideline of conversion from net to gross salary (Document # 3565/TCT-TNCN)

    For net salary: converted net to gross salary (document # 1578/TCT-TNCN)

    For net salary and net benefits (utilities, medical insurance paid by employers):converted net of salary only, then plus with net benefits to calculate taxableincome.

    For both net and gross salary from two sources: converted net into gross salary,then plus with gross salary for personal income tax calculation.

    No

    Yes

    VAT deducted from the housing rental for foreign expertsworking in Vietnam (Document # 2696/TCT-CS)

    Have signed a labor contract with Vietnam enterprises

    Have signed a labour contract and received salary and benefits from

    foreign enterprises

    2. LABOUR/WAGES: MINIMUM WAGES IN 2010Minimum Wages in 2010

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    Area minimum salary applicable to foreign

    entities

    Area minimum salary applicable to

    Vietnamese entities

    Decree 97/2009/N-CP

    Unit: VND in

    thousands

    Entity

    in

    area I

    Entity

    in

    area II

    Entity

    in

    area III

    Entity

    in

    area IV

    Decree 97/2009

    (from 01/01/2010) A 980 880 810 730

    Decree110/2008

    (from 01/01/2009) B 800 740 690 650

    Increase C=A-B 180 140 120 80

    % of increase D=C/B 22.50% 18.92% 17.39% 12.31%

    Decree 98/2009/N-CP

    Unit: VND in

    thousands

    Entity

    in

    area I

    Entity

    in

    area II

    Entity

    in

    area III

    Entity

    in

    area IV

    N98/2009

    (from 01/01/2010) A 1,340 1,190 1,040 1,000

    N111/2008

    (from 01/01/2009) B 1,200 1,080 950 920

    Increase C=A-B 140 110 90 80

    % of increase D=C/B 11.67% 10.19% 9.47% 8.70%

    Source: TalentNet summary and analysis

    Changes in Insurance Contribution Rates

    Ch l t t ib t i f 01 M 2010

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    Unit: VND

    14,600,000/month730,000/month1st May 2010

    13,000,000/month650,000/month1st May 2009

    Capped salary for insurance

    contributionCommon Minimum SalaryEffective Date

    25%

    7%

    18%

    Total

    2%

    1%

    1%

    UI

    3%

    1%

    2%

    HI

    20%

    5%

    15%

    SI

    2009

    8.5%1%1.5%6%EE

    28.5%2%4.5%22%Total

    20%1%3%16%ER

    TotalUIHISI

    2010Kinds of

    comp Ins.

    Change on cap salary to contribute insurance from 01-May-2010

    (Decree 28/2010/N-CP)

    Change on insurance contribution rate from 01-Jan-2010(Decree 62/2009/N-CP)

    Changes in Insurance Contribution Rates

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    Contribution 2011-2014

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    Social Insurance: route of contribution (Social insurance law 71/2006/QH11)

    Health insurance: maximum rate will be increased to 6%, in which

    employee portion is 2% and employer portion is 4%. No detail plan yet.

    (Heath insurance law 25/2008/QH12)

    26%24%22%Total

    8%7%6%Employee

    18%17%16%Employer

    20142012 - 20132010 - 2011

    Social Insurance Contribution RateRoute

    Administrative Fines Related to Social Insurance Contribution

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    Acts of violation Penalties

    Fines for employers: Decree 86/21010/N-CP effective from 1st Oct 2010

    Delinquent contribution of SI and UI 0.05%/ day

    Max VND 30 million

    Inadequate number of people eligible to participate in socialinsurance 0.3 - 2.5 million/ EE

    SI and UI contribution not properly calculated as regulated 0.3 - 0.7 Million/ EE

    No participation in social insurance, un-employment insurance

    after 30 days of signing the labor contract

    0.3 - 0.7 Million/ EE

    No payment of insurance claims to employees (sickness,

    maternity)

    1.5 - 2 Million/ EE

    Late payment to employee the reimbursement of sickness,

    maternity..claims after 3 days from receiving full regulated

    documents

    Warning

    0.2 - 0.5 Million/ EE

    Not return SI book on time when employees stop working Warning

    0.5 - 1 Million/ EE

    Lose, damage, make correction to the SI books Warning

    0.1 - 0.2 Million/ EE

    Unemployment Insurance: Claim Procedure

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    Conditions for unemployment claim UI contribution from 12 months and above

    Legal termination of labor contract or lost job

    Un-employed

    Documents need to be submit Application form

    Termination letter

    Social insurance book

    ID card or resident book (notarized copy)

    Process to receive the unemployment insurance

    Emplo

    yer

    Employ

    ee

    Un-employed/ Inform toTTGTVL

    Within 7 days Within 15 days Submitdocuments

    Received UI

    Close & return social

    Insurance book

    Within 7 daysIssue

    terminationletter

    Deliver the

    terminationletter to EE

    Within 15 days

    Draft of New Labour Law Effective from 1st January 2011

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    Labor contracts subleased between thetwo enterprises and agreed by the

    employees

    Labor sublease

    contracts

    At least 85% of the basic salaryAt least 70% of the basic salarySalary during

    probation period

    Total working time up to 31/12/2008 plus

    the time that employee did not contribute

    to unemployment insurance after that

    Total working time up to 31/12/2008Calculation time for

    severance allowance

    Within 15 days before the labor contract

    expired, employee must be notified

    Notification before the expired date of

    the labor contract is not required

    Termination of labor

    contract

    Definite labor contract is signed only

    three times

    Definite labor contract is signed only

    two timesLabor contract

    Draft new labor lawCurrent labor lawRegulation

    Draft of New Labour Law Effective from 01/01/2011

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    Full paid

    holidays

    EE: compensate 1 months salary for

    indefinite LB & definite LB; month salary

    for labor contract under 12 months

    EE: can not receive severance

    allowance and have to compensate

    month salary

    Pay 400% of salary (including the work

    day on holiday)

    Pay 300% of salary (including the

    work day on holiday)

    Overtime salary

    payment

    Not exceed 300 hrs/ yearNot exceed 200 hrs/ yearOvertime

    ER: Compensate 2 months salary for

    indefinite LB & definite LB; 1 month salary

    for labor contract under 12 months

    Add at least 2 months salary

    compensation if the labor contract

    terminate

    ER: compensation of at least two

    months salary and allowances (if any)Unlawful

    termination of

    labor contract

    Holidays: 9 days/ year

    Foreigners: add 2 days for their countrysnational holidays

    Holidays: 9 days/ year

    Draft new labor lawCurrent labor lawRegulation