m e d c o m m p r o f i l e middle east digital communications january, 2007
TRANSCRIPT
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M E D C O M M P r o f i l e
Middle East Digital CommunicationsJanuary, 2007
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Agenda
1 Purpose of the Presentation
2 About us
3 Track Record
4 Summary and Next Steps
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Agenda
Purpose of the Presentation
Who is Middle East Digital Communications (MEDCOMM) and where do we surface in the horizon of consulting work? To what scale we compete? What is the level of market presence?
What are the emerging strategies adopted be MEDCOMM that will entice the next phase of market growth? How is MEDCOMM responding to increased competition in home markets? How are we defending our core markets?
What are the lessons learned from the previous phases and what is the investment plan? And what are we using the new investment for?
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Agenda
1 Purpose of the presentation
2 About us
3 Track Record
4 Summary and next steps
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MEDCOMM in Brief
MEDCOMM is the leading provider of business intelligence to IT, telecoms and media markets.
Our aim is to provide actionable, strategic advice and forecasting on all aspects of converging mobile, fixed, entertainment and IT markets.
Driven by constant first-hand contact with the industry our team of analysts and researchers produce over 50+ annual events and intelligence services including news and analytical products, in-depth market reports and data sets.
We benefit from outstanding people, including 20+ analysts, researchers and journalists across 5 countries. Our customers include major blue-chip vendors, operators, Government organizations and regulators in addition to key players from the Service industries including financial, real estate, Telecom and content communities.
We are proud of the role we play in bringing the industry together and keeping 10,000 individuals better informed.
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MEDCOMM Consulting Group
MEDCOMM provides Business Transformation and Information Technology services through a world-wide consulting practice with a unique combination of experience, expertise, locality and resources
MEDCOMM is now recognized as being among the region’s top fastest growing consulting organization and among the top ten management consulting firms, region-wide. The growth in 2006 at 105 percent was more than triple of the industry average growth rate of 33 percent
MEDCOMM has conducted over 100 client engagements in the past years, calling upon our 50+ consultants in over 5 countries
MEDCOMM has established and owns Three dedicated world-wide industries committed to serve client's needs on management and technology issues of unified technology architecture.
93% of the clients are very satisfied at the completion of their engagement. Over 70% of our clients have asked us to continue to help them address other complex issues
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Advisory Board
Jonathan Richards – Harmony Mobile, Canada Ray Winters – Mazingo, United Kingdom Dr. Rafic Z. Makki – UAE University - Dean of CIT Dr. Fawwaz Karmi – Jordan University, Power and
Utilities
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Board of DirectorsBoard of Directors
ManagementManagement Admin and FinanceAdmin and Finance
Advisory BoardAdvisory Board
Research and developmentResearch and development
Consulting GroupConsulting Group
Systems IntegrationSystems Integration
Smart BuildingsSmart Buildings
ITIT
Business consulting
Business consulting
PublicationPublication
ResearchResearch
Managed ServicesManaged Services
Integration services
Integration services
ExistingProposed
MEDCOMM Structure
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MEDCOMM Advisory BoardThought Leaders
Our Thought Leaders are at the forefront of our research expertise and represent the breadth and depth of our industry understanding. Each is a deeply experienced sector champion in addition to being a highly regarded industry figure. More significantly than this, as primary contacts between us and our stakeholders, these individuals are perfectly placed to understand the increasing challenges opportunities presented by today's telecoms and media markets.
All of our Thought Leaders and advisory board are a regular speakers and moderators at international conferences and are regularly quoted in trade and wider business press.
MEDCOMM Clients benefit from direct contact with our Thought Leaders and Analysts.
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Team Leaders and Management
Driven by constant first-hand contact with the industry, our analysts and researchers are key to our trusted research expertise.
Mobile and Fixed Networks – John Morris Unified Technology Architecture (Smart Buildings) –
Sameer Shehada Enterprise Resource Planning – Gamal Metwally Network Infrastructure and Security – Jonathan
Richards Satellite Communications – Wael Kayyali Business Process Re-engineering – Naser Karmi
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Management Team
Sameer Shehada – AGM Wael Kayyali – Executive consultant Gamal Metwally – IT operations Naser Karmi – Managing Director
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MEDCOMM Background
Established in 2001 as L.L.C. Paid up Capital KD 100,000/- MEDCOMM is now registered at CTC and Ministry of Planning as
an independent consulting firm similar to KPMG, Price Waterhouse, E&Y, etc.
MEDCOMM now have signed with IBM E&T division on a general cooperative framework agreement – MEDCOMM technology venture - MTV
MEDCOMM is also now registered as an Accredited Consulting Organization from United Kingdom ACO with PPM classification. MEDCOMM is the only company in Kuwait or the Middle East that is classified as an ACO.
MEDCOMM is now the only company in the Middle East who is a full consulting member in the “Managed Service Alliance”
Approved Closed Share Company in 2006 Capital Increase in 2007 to 220,000/-
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MEDCOMM Brief
MEDCOMM recommend and implement lateral thinking and computing systems that optimize business processes and leverage corporate knowledge leading to competitive advantage. MEDCOMM provides business process analysis and system design, technical expertise, implementation, and training and support services.
MEDCOMM together with our implementation partners, have significant experience in evaluating, reviewing and implementing ICT projects, services and corporate reporting systems. Our thorough knowledge of IT and communication and enterprise business policies and procedures ensure that we will understand the issues and clearly comprehend your system requirements, during our initial review. Dedicated to the ICT field, MEDCOMM provides world-class business solutions to demanding customers. Thinking globally and acting locally has made an impression in many countries and clients. MEDCOMM provides a trained team of Business, Financials, ICT and Software professionals dedicated to its clients. MEDCOMM provides quality services in all aspects of technology implementation.
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MEDCOMM Brief
Market leader in Convergent Communications and Intelligent Infrastructure.
Market leader in Wireless Technology, designed many networks Technology innovation with several market leadership positions. Collective years of experience 120 man years. Areas of proficiency coverage:
Telecom Industry Energy Techno-Finance IT security and Audit IT Strategy IT technology Telematics
MEDCOMM consultants understand business management practices and the need for improved profitability and efficiency
MEDCOMM consultants have a wide range of experience and certification
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Business Systems/Requirements Analysis Application Architecture Technical Architecture User Requirements Analysis Business Process Re-engineering, BPR-Model Business Performance re-engineering Application Solution and outsource modelling Delivery Strategy Resource Planning and skills management Project Management and System Integration
MEDCOMM’s Consultancy
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MEDCOMM’s Professional Services
Contract ManagementProject ManagementProfessional ConsultantsTechnical ConsultancyTechnology risk managementOn-site InstallationSystem Installation and CommissioningSkills managementCustomer Care Training
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MEDCOMM Record
Today, MEDCOMM has a 85% market share Unified Communication Architecture owner 93% of customer satisfaction is achieved Cost to performance ratio is the best in the industry Technology Proficiency and command through international
standards Teaming agreements with major consulting offices in Kuwait Cooperation framework agreement with IBM
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MEDCOMM Consulting capabilities
End to End - Thought Leadership to Managed OperationsMEDCOMM's continuum of competencies provides for a greater degree of value and insight in the deliverable of a specific engagement
CorporateStrategy
BusinessUnit
Strategy
BusinessOperations
Strategy
I/TStrategy and
Planning
Implemen-tation
Operations
Thought leadership Consulting
Emerging MarketsElectronicChannelsInternet /Intranet
Business Transformation ConsultingI/T Strategy ConsultingApplication Development ConsultingDetailed designIT AuditIT Security
Solutions DevelopmentSystems IntegrationProject management
Desktop ManagementNetwork ManagementFacilities ManagementOperational SupportApplication Development
Business Strategy ConsultingRetailWholesaleCapital Markets
Interactive Financial ServicesCustomer Relationship Management - CRMRisk Management
Operating Middle East
Wide
50 Professionals
teaming with 300 Banking & Securities
Consultants
World Class Research into Businesses
and Technology Issues
MEDCOMM's Consulting Capabilities Cover a Broad Value Chain from Strategy Through Implementation
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Consultancy Services
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Agenda
1 Purpose of the presentation
2 About us
3 Track Record
4 Summary and next steps
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ERP Solutions
Unified Technology Architecture – Smart Buildings
CRM Solutions
Telco Solutions
Financial Services
Business Consultancy
E-Content Mgt & DMS
Enterprise Applications Integration
E-Government Solutions
Managed Operations
NIS - Network Infrastructure & Security
Datacenter & Hosting
Systems Integration
Main Solutions Delivered
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Arab Telecom Customer Care & Billing
Kuwait MOC – Customer care and billing
MTC - Electronic voucher project
WATANIYA – ARMENTEL Evaluation
GSM License in Ethiopia
KALIMAT – WLL project in Iraq
Stream link – Afghanistan
Lebanese Ministry of Telecommunications - Revenue Assurance
Telecom Services & Solutions
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CRC Implementation
ALSOOR Implementation
Royal Hyatt Hospital - Replication Implementation
ERP Solutions
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Civil Service Commission - Datacenter
State Audit Bureau – Internal Network
Kuwait University – On going Proposal
Network Infrastructure & Security
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ARRAYA – I
TAMDEEN Water front (ALKOOT and AL-MANSHAR)
CRC Symphony
CRC Trade Center
KOC New Head Quarter
GLOBAL Tower – Managed Service
BABTAIN – Waqf Tower
ALSALHIYA Head Quarter
Unified Technology Architecture Smart Building
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Public Institute For Social Security
State Audit Bureau
CRC – IT Department
Ministry of Health
Ministry of Communications
Arab Telecom
Systems Integration Projects
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E-Stamp and Electronic Postal System
Electricity wireless meter management
WINGS – Wireless broadband network
EBP – Electronic Bill Presentment
Unified Technology Architecture – ROI model
Satellite Communications in The Middle East
Liberalization Phase of MOC
Telematics Smart Box
Research, Publications and feasibility Studies
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ALSALHIYA Real Estate
Stream Link Communications
Management Consulting
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MEDCOMM’s Primary Source of Revenue
Consulting work Annual ICT auditing fees Managed Services construct Bespoke services
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MEDCOMM’s Primary Advantages
MEDCOMM Today has 10% equity in KALIMAT, the Telecom Operator of Iraq – US$100 Million Capital
MEDCOMM Owns 10% of INTERLINK an electronic services company for the Telecom sector with US$2 Million capital
MEDCOMM owns the blue print for privatization plan for the Ministry of Electricity and Water
MEDCOMM is the only Consulting firm that have successfully architected the Merger and acquisition of several companies in Kuwait
MEDCOMM is the only consulting firm that have created the Managed Services in Kuwait
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Summary and next steps
• With MEDCOMM, Opportunities exist to
Bring market awareness of potentials: no longer vapourware
Overcome Technical problems and smooth operations for clients and hence command the consulting market
Have a committed Technology partner that knows the locality and apply international standards and acumen.
Emerge a Price points and business case models Have a Multi-disciplinary work force experience Investment protection Have a trusted support organisation
NO ONE in Kuwait or the Middle East that has similar practical experience in Unified strategy, planning and implementation of Unified Telecom services
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Summary and next steps
• From discussion with most of the operators and customers, they have serious desire to increase utilization of their ICT services and would require consulting assistance to define the growth areas and the utilization points.
• Business opportunities have been lost by a lack of preparation and understanding of the needs of potential customers
• The business models for the service industry and network services is becoming complex, sophisticated and are very different and hence require more demand on consulting.
MEDCOMM with its associates provide the perfect mix for the integrated solution for strategy, planning and implementation
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Thank You
For more information about MEDCOMM, its products and services, and its activity in the Telecom marketplace, contact Naser Karmi:[email protected]