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    Manufacturing Strategy

    Lecture 2

    Professor Bernard HonProfessor Bernard HonSchool of EngineeringSchool of Engineering

    Outline of Lecture 2Outline of Lecture 2

    Principles and nature of manufacturing.

    STEEP analysis of business environment.

    Porters Five Force Model of Competition.

    Value Chain Analysis.

    Core competency.

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    The Principles of ManufacturingThe Principles of Manufacturing

    The highest efficiency in production is obtained bymanufacturing the required quantity of product, ofthe requiredquality, atthe required time bythe bestand the cheapest method.

    Alford L P & Bangs J R (1952)Alford L P & Bangs J R (1952)

    The Nature of ManufacturingThe Nature of Manufacturing

    Variability

    Uncertainty

    Com lexit

    No Laws of Manufacturing

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    Vision and MissionVision and Mission

    V s on: An mage o t e uture we see tocreate.

    Vision Statement: An aspirational descriptionof what a company wants to be in the future.

    statement explaining a companys corepurpose and values. It concentrates on thepresent.

    GMGM

    Vision: to be the world leader in transportationroducts and related services. We will earn our

    customers enthusiasm through continuousimprovement driven by the integrity, teamwork, andinnovation of our people.

    Mission: a multinational corporation engaged insocially responsible operations, worldwide. It is

    e ca e o prov e pro uc s an servces o sucquality that our customers will receive superior valuewhile our employees and business partners willshare in our success and our stock-holders willreceive a sustained superior return on theirinvestment..

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    ToyotaToyota

    Vision: aims to achieve long-term, stablegrowth in harmony with the environment, theglobal economy, the local communities itserves, and its stakeholders.

    Mission: seeks to create a more prosperoussociety through automotive manufacturing.

    UnileverUnilever

    Unilever's mission is to add Vitalit to Life, bmeeting everyday needs for nutrition, hygieneand personal care with brands that helppeople feel good, look good, and get moreout of life.

    everywhere.

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    Mission Statement ExamplesMission Statement Examples

    BMW: to be the most successful premiummanufacturer in the industry.

    3M: to solve unsolved problems innovatively.

    Walt Disney: to make people happy.

    Ford: to become the worlds leading consumercompany or automotive products and services.

    Unilever: Meeting the everyday needs of peopleeverywhere.

    Company Objective of NCRCompany Objective of NCR

    To produce a product the market wants at

    a price it is prepared to pay while

    achieving a superior return on investment

    and continuous growth.

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    Industrial Environment- STEEPIndustrial Environment- STEEP

    Social

    Technological

    Economic

    Environmental

    Political

    The Five Force Model of CompetitionThe Five Force Model of Competition

    Potential

    Rivalry among competing firms

    Price competition Product innovation

    Threat of

    new entrants

    entrants

    Suppliers Buyers

    Bargaining

    power

    Bargaining

    power

    Product differentiation

    Substitutes

    Threat of

    substitute

    products

    M. E. P orter

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    Threat of New EntrantThreat of New Entrant

    Bring additional capacity

    Reduce profitability in a stable market

    Forces existing companies to be more

    Barriers to EntryBarriers to Entry

    Customer loyalties

    Capital requirement

    Switching costs incurred when buying froma new supplier

    Access to distribution channels Tangible and intangible disadvantanges for

    late entrants

    Government policy

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    Bargaining Power of SuppliersBargaining Power of Suppliers

    No satisfactory substitute products

    The buyer is an insignificant customer

    The part is a key component

    High switching costs for alternative

    supplier

    Threat of forward integration

    Bargaining Power of BuyersBargaining Power of Buyers

    a single buyer

    The part constitutes a large portionof the buyers costs

    Low switchin costs

    Threat of backward integration intothe suppliers market

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    Threat of Substitute ProductsThreat of Substitute Products

    High threats when switching costsare low, price of substitute is low,quality and performance of substituteis better.

    differentiated customer-driven

    product.

    Intensity of Rivalry among CompetitorsIntensity of Rivalry among Competitors

    Numerous or equally balanced competitors

    Slow industry growth

    High fixed or inventory costs

    Lack ofdifferentiation orswitchin costs

    High strategic stakes, e.g., geographical

    High exit barriers

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    Internal and External Environment

    External EnvironmentExternal Environment

    What the FirmMight DoWhat the FirmMight Do Sustainable

    Competitive

    Advantage

    What the FirmCan DoWhat the FirmCan Do

    Discovering Core CompetenciesDiscovering Core CompetenciesCompetitiveCompetitiveAdvantageAdvantage

    Gained throu ghGained throu gh

    Sources ofSources of

    CoreCoreCompetenciesCompetencies

    CompetitiveCompetitive

    StrategicStrategicCompetitivenessCompetitiveness

    Above-AverageAbove-AverageReturnsReturns

    DiscoveringDiscoveringCoreCore

    CompetenciesCompetencies

    ResourcesResources

    ** TangibleTangible

    ** IntangibleIntangible

    CapabilitiesCapabilities

    Teams o fResourcesTeams o f

    Resources

    van agevan age

    Criteria ofSustainable

    Advan tages

    ValueChain

    Analysi s

    Outsource Valuable Rare Costly to imitate Non-substitutable Hitt, Ireland & Hoskisson

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    ResourcesResources

    What a company has to work with:

    its assets, including its people and thevalue of its brand name.

    Tangible ResourcesTangible Resources

    Financial

    Physical

    Human Resources

    Organizational

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    Intangible ResourcesIntangible Resources

    Technological

    Innovation

    Culture

    Reputation

    Value Chain AnalysisValue Chain Analysis

    Value Chain Analysis: is a techniquedeveloped by Michael Porter toidentify and evaluate a companysresource and capabilities.

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    Value Chain AnalysisValue Chain Analysis

    Primary Activities: include the major product lifecycle activities from product creation,distribution toafter-sales services.

    Support Activities: provide the infrastructuralactivities to enable the primary activities to takepace.

    Assessment of the Value Chain

    Primary Activities

    Assessment of the Value Chain

    Primary Activities

    Inbound logistics

    Operations

    Outbound logistics

    Services

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    Assessment of the Value Chain Support Activities

    Assessment of the Value Chain Support Activities

    Purchasing

    Product and Process Development

    Human Resources Management

    Infrastructure

    Value Chain Analysis

    Firm Infrastructure

    Support

    Activi ties Technological Development

    Human Resource Management

    Procurement

    ns

    d ic

    e

    Primary Activities

    Inbound

    Logistic

    Operatio

    Outboun

    Logistics

    Marketin

    &

    Sales

    Ser

    M E Porter

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    Value Chain Analysis- OutsourcingOutsourcing

    Support

    Activities Technological DTechnological Development

    Human ResourceHuman Resource Management

    ProcProcurement

    ns

    nd

    s icic

    e

    Technological

    Development

    Human Resource Management

    Procurement

    Firms often purchase a portion oftheir value-creating activitiesfrom specialty external supplierswho can perform these functionsmore efficiently

    Primary Activities

    Inbound

    LoLog

    istic

    Opera

    Operati

    Outb

    Outboou

    Logi

    Logistic

    Mark

    etin

    &S

    &Sales

    Serv

    Serv

    InboundLogistics

    Operations

    Outbound

    Logistics

    erv ce

    Marketing& Sales

    Use of the Value Chain AnalysisUse of the Value Chain Analysis

    To identify core competencies.

    To create an outsourcing policy.

    To support the formulation of abusiness strategy.

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    Criteria of Sustainable Competitive AdvantagesCriteria of Sustainable Competitive Advantages

    a ua e : are ose a e p a company expoopportunities and/or neutralise threats in its externalenvironment.

    Rare : are those possessed by few competitors.

    Costly to imitate : are those that other companiescannot develop easily.

    Non-substitutable : are those that do not havestrategic equivalents such as company-specificknowledge.

    Core CompetenciesCore Competencies

    Core competencies are a source ofsustainable advantage only when they allowthe company to create value by exploitingexternal environmental opportunities.

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    Examples of Core CompetenciesExamples of Core Competencies

    Functional A reasFunctional Areas CompetenciesCompetencies ExamplesExamples

    ManagementManagement

    MarketingMarketing

    Human ResourcesHuman Resources

    Effective marketEffective market--driven links withdriven links withsuppliers and customerssuppliers and customers

    Effective promotion of brandEffective promotion of brand--name productsname products

    Effective and extensive trainingEffective and extensive trainingprogramprogram

    NCRNCR

    GilletteGillette

    MotorolaMotorola

    R and DR and D

    ManufacturingManufacturing

    Product InnovationProduct Innovation

    Rapid product innovationsRapid product innovations

    Labour & StaffingLabour & Staffing

    Toyota Production System, J IT,Toyota Production System, J IT,7W.7W.

    iPod,iPod, iPhoneiPhone,, iPadiPad

    IntelIntel

    ToyotaToyota

    AppleApple