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    HRP Assignment

    Mabuchi Motor Case

    Submitted by:

    Sudhanshu Varma H13113

    Sumit Kumar Roy H13114

    Abhilash SC H13064

    Veer Vikram Singh H13124

    Sankalp Saxena H13103Vivek S Narayan H13122

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    1.Multinational enterprises use expatriates as a control mechanism, to transfer skillsand to develop managers. Why the decline in the number of Japanese expatriates?

    The decline in the number of Japanese expatriates can be attributed to following points:

    i. The relatively huge cost of sending a Japanese manager overseas compared to its localpeers. (Sometimes as high as 20 times the local salary.)

    ii. The scarcity of supply for Japanese managers to send for expatriate missions due to theincreased number of offshore Japanese subsidiaries.

    iii. The need for developing and empowering local talents is also a key reason to achieve trueglobalization and efficiency. When local managers are well-educated on corporate

    strategies and culture, they should be more capable of running business as planned.

    iv. Since Mabuchi started its international expansions as early as the 1996s, more numbers oflocal managers in most offshore locations should be ready to take charge.

    Even having Japanese expatriates did not leave them to autonomously plan and manager

    their locations. Accordingly, the high investment did not leverage their experience andcapabilities, but assigned them to just execute strategies from the headquarters.

    2.What are the key elements of Mabuchis strategy and structure? What are itsstrengths/weaknesses? How might these factors be affected by NIHAO?

    Mabuchi Motors adopted primarily a concentric diversification strategy selling its

    products to different sectors that demand end product with similar technological

    knowhow to manufacture, ensuring that the market fluctuations even out over each cycle.

    Since it was a labour intensive industry Mabuchi reduced cost in terms of production

    efficiency by moving manufacturing off the Japanese borders to lower wages countries,.Operations strategy follows a mass production strategy with a high degree of

    standardization. Also by having multiple operation locations, it reduces the dependency

    on any one plant. The company successfully covered a wide range of product categories

    for different industries. However, this diversification strategy can put difficulties on the

    implementation of the NIHAO program by having the need to integrate local managers

    activities on both the regional and the product division dimensions which can be more

    challenging at the beginning of the implementation. Moving operations out of the

    Japanese border by foreign direct investment has helped the company to decrease cost of

    sales significantly and lead the global market. This can also help the implementation of

    NIHAO as the potential new local managers will be exposed to all aspects of operationswith a freedom to experiment new methods and strategies. As for the adoption of strict

    quality standards; it can be a double edged weapon in the NIHAO implementation by

    exposing local managers to tough quality measures that forces them to either succeed in

    implementing, save huge costs which can help the companys globalization, or to fail

    which can lead to additional training investments and time.

    It is an example of a pure functional structure where a great respect to hierarchy and

    formal reporting lines. Mabuchis corporation global structure, we find it mostly a

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    functional structure with some elements of the product division and the international

    division organizational structures. The implementation of the NIHAO program assigned

    local Chinese managers to handle separate activities that dont overlap or interrelate

    assuming such strategy can minimize internal conflicts. The ethnocentric Japanese

    management is applied across all global locations with the minimal local adjustments to

    meet each local need. The functional structure is suitable for industrial organizations

    seeking a great degree of standardization and operational efficiency. The structure also

    helps having faster decision-making processes due to the centralization and the legitimate

    power of line managers. However, these strategies also hold many weaknesses such as;

    the difficulty to transfer and execute corporate level strategies to local operations due to a

    great power distance between both. The functional structure doesnt empower local

    managers to innovate with an entrepreneurial spirit in order to compete in developing

    their own business units and take creative approaches and decisions, as well as it can

    prevent them from integrating and sharing knowledge with their peers overseas. The

    increased level of expatriate managers especially in top positions can demotivateambitious local individuals who are capable and holding a non-utilized valuable local

    market knowledge. Such structure and strategy can also create a natural resistance to the

    NIHAO program as it can be perceived as an outsiders agenda to be applied disregarding

    individual local location needs. Separating local managers activities in the NIHAO

    program isnt utilizing a valuable team spirit and sharing knowledge among local Chinese

    managers that is an integral part of their culture

    3.What alternatives to NIHAO were available? Are these alternatives consistent withMabuchis corporate strategy?

    The alternative to NIHAO that existed were:

    1. Do nothing and let the expatriate costs drain the revenues. Maintain central control asmuch as possible. This however is inconsistent with the strategy of minimizing the cost.

    2. Implementation of the policy in china. This might help in reducing the cost but qualitystandards may be in question. There may be resistance on the part of people to accept

    added responsibility.

    3. Implementation of NIHAO in other base country like Malaysia or Taiwan. This isconsistent with the strategy of quality, diversification and cost.

    4. In September 1995, what should Mabuchi do?In September 1995, Mabuchi should:

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    1. Stop the implementation of the NIHAO program. If possible the NIHAO program shouldhave a pilot run to analyse the strength, weakness and effectiveness in a relatively

    amicable location.

    2. The program should be redesigned towards more tolerance and understanding to localculture and needs.

    3. Mabuchi 21 committee should add to its team local Chinese country managers. Theselocal elements should be one of the primary inputs in the design of the NIHAO Chinese

    program. Similarly the program must incorporate the regional constraints and culture in

    other locations as well.

    4. The management should communicate thoroughly the importance of this program to localstaff in a form of clear and defined objectives that can directly relate to them.

    5. The NIHAO program should be communicated and positioned internally as a way to raisethe career aspiration and community overall in a positive way by providing training

    programs and career development plans.

    6. Mabuchi should modify its organizational structure into a new global product divisionstructure mixed with a regional and country management matrix to suite its currentcapabilities of having low local affiliates capabilities, high product standardization and

    product specialization

    7. Knowledge exchange between International teams should be facilitated, globalrecognition programs, job rotations, corporate events and social activities should be held

    to help narrowing national differences into a one global corporate culture. The aim

    should be to make the geographical difference minimised and converted into the global

    corporate culture.

    8. The compensation structure must also be revisited to adjust to the regional difference inculture and perception of rewards.