mactan cebu international airport.rev3docx - copy

Megawide-GISPL Construction Joint Venture (MGCJV)

&

Jardine Schindler Elevator Corporation

“Taking our relationship to the top”

Project Plan & Preventive Maintenance Package for Mactan Cebu Int’l Airport T2 + T1

ContentsMGCJV & Jardine Schindler Elevator Corp. 1

Contents 2

MGCJV and Jardine Schindler 3

Leadership through service 3

Safety program 4

Overview of the Field Safety Program 4Safety training 4

Award 5

The MCIA T2 + T1 project 5Organization plan 5Jardine Schindler’s MCIA T2 + T1 project organization 5On-site project team, tasks and responsibilities 6Project administration and recruitment 6

Engineering 7

Schindler's Vertical Transportation Engineering 7

Supply chain 7

The right mix: sourcing and procurement 7Planning ahead: packing and labeling 7Inbound shipping: transporting to warehouse 8Warehousing 8Unloading of Equipment 8Site storage plan 8Waste management 8

Installation process 9

Equipment 9Construction Methodology 9

Schindler service and maintenance 10

Global support 10Regional support 10Local support 10Spare parts invetory 10Training 11Measuring service performance 11

What does this all mean? 11

Airport Reference Projects 12

Technical Traininng and Field Support 13-17Preventive Maintenance Package 18-22

Tender Pre-Site On-Site Service

Award Engineering Procurement Production In-/Outbound Installation Handover Maintenance

MGCJV and Jardine SchindlerA partnership which takes you to the top

Leadership through Customer ServiceSchindler’s company vision, “Leadership through Customer Service,” serves as our guiding principle throughout each customer relationship. To achieve that vision, employees throughout our organization put these values into practice every day:

As a premiere total service company we at Schindler live values that provide our customers with outstanding service as well as world class products.

We are passionate service providers to both our internal and external customers.

Every business process is designed to best serve our customers.

Being one of your new partners, Jardine Schindler will demonstrate these values on your landmark Mactan Cebu International Airport Terminal 2 & Terminal 1 (MCIA T2 & T1) project and look forward to a strong working partnership with the Cebu airport project team. Jardine Schindler is committed to providing MCIA T2 & T1 an unparalleled experience in this prestigious project utilizing Schindler’s exceptional products and services. Our dedicated team will ensure MCIA T2 & T1 exceed its objectives for reliable mobility in a landmark building known for its innovative design, technological excellence and unsurpassed efficiency.

Jardine Schindler management and engineering team has developed this Project Plan to provide you with an overview of our approach to make this project a successful initiative.

MCIA T2 + T1 & Jardine Schindler Philippines: Taking our relationship to the top| 3



Safety program Our first priorityOverview of the Field Safety ProgramJardine Schindler's Field Safety Program has been developed to provide our customers with the necessary information regarding our efforts to reduce accidents and maintain compliance with applicable safety regulations.

The goals of Schindler's Field Safety Program are to reduce the incidence of workplace injuries and illnesses and maintain compliance with all applicable safety regulations. These goals are carried out through established company safety procedures and employee training. We continuously monitor the success of the Field Safety Program by tracking accident reduction efforts, workers' compensation accident costs, number of accidents, near miss analysis and employee training.

Schindler maintains safety procedures/programs designed to ensure the success of the Field Safety Program. The following elements are included:

Guidelines for safe work practices Accident reporting and investigation procedures OSHA Required Training Programs (i.e.: Fall Protection, Scaffolds, Hazard Communication, Electrical) Jardine Schindler Group safety training programs Employee disciplinary procedures Substance abuse testing guidelines Subcontractor safety and insurance requirements Emergency and first aid procedures Fire protection measures Personal Protective Equipment (PPE) requirements Proper mechanical and manual materials handling Working at Heights Guidelines for working in buildings where asbestos may be present Schindler maintains written programs for Hazard Communication, Fall Protection, Confined Space,

Lockout/Tagout, Respiratory Protection and Scaffolding and other OSHA-required training programs.

Safety trainingSchindler maintains an on-going safety training program for all field employees to ensure that all have been trained in the safe execution of their work assignments. This training includes the following:

Safe work practices, Installation Methods, Tooling Recognition and abatement of unsafe conditions How to prevent common causes of accidents (i.e., back injuries) Hazard Communication/handling of hazardous materials Control of electrical hazards Proper materials storage and handling Identification, Reporting, Improvement

In addition to the training, Schindler employees will carry out the required per their position and per the table below:Position Safety Walk Safety Inspection Toolbox TalkManaging Director 1 per 6 months on site 1 per year on site 1 per year on siteNI Business Director 1 per 6 months on site 1 per year on site 1 per year on siteCebu Branch Manager 4 per 6 months on site 4 per 6 months on site 4 per 6 months on siteNI Fulfillment Manager 4 per 6 months on site 4 per 6 months on site 4 per 6 months on siteProject Manager 2 per month 2 per month DailyInstallation Supervisor 2 per month 1 per month Daily




AwardEstablishing working relationshipsThe MCIA T2 + T1 projectA major component of our installation at this landmark project will be the Schindler’s top of the line S5500 elevator and S9300-20 series escalator system, designed not only to be highly efficient and clean, but also supports the overall energy efficiency of the building.

Organization planIn major projects such as this, the lift and escalator contractor is a critical contributor to the success of the project overall. Close interaction with all stakeholders is required to professionally and effectively address the different needs and job specific requirements such as performance, design, scheduling and vertical transportation during the construction phase.

MCIA T2 + T1 project organizationThe size and complexity of the MCIA project requires a seamless transition between sales and execution teams. This is achieved through having a group of key individuals on the Project Team who are involved in all the internal and external discussions during the award phase. The Project Team is responsible for all Schindler’s commitments regarding the project. For instance, the Project Master Schedule is established by the Project Manager based on the bid information provided by the general contractor and in close cooperation with Engineering, Production and the Client Project Team. The same is valid for the Installation Schedule. This schedule is based on the pour schedule of building and the Master Schedule.

This approach ensures that the Client Project Team has all the necessary information available at the start of the detailed project planning phase. Potential starting “friction” with the customer is eliminated as both parties have an established understanding of key project requirements.


On-site project team, tasks and responsibilitiesUpon project award the listed Jardine Schindler personnel and/or accredited/trained sub-con will be tasked to implement the fulfillment program and on-site organization of MCIA T2 + T1 project.

Proper staffing and clearly defined tasks and responsibilities are fundamental to the project’s success. However some responsibilities are shared by all and those are project safety, accident prevention and customer satisfaction.

Person / Function Responsibilities Main Tasks

David MelsomCebu Branch Manager E&E Experience: 3 yrsEdu. Background: Bsc HONS, Information System

Overall JSP ResponsibleProject Safety / Accident Prevention Internal Coordination ManagementQuality and Cost MonitoringCustomer Satisfaction

Internal Monitoring of ProjectEnsuring Key Milestones are metCoordination and Support with Schindler Org

Shiladitya ChandaProject Manager E&E Experience: 24 yrsEdu. Background: Diploma in Mechanical Eng’g

Project Lead Project Safety / Accident Prevention Timely Project completionOverall Project Quality- and Costs- Mgmt.Schedule and Resource MonitoringCustomer Satisfaction

Interface with MCIA T2 + T1 & General Contractors Mgmt.Set up and lead On-Site Organization Set up and Manage Project Master-ScheduleMonitor and Deliver Key Milestones

Installation Supervisor Installation LeadProject Schedule and Resource PlanningLead Project AdministrationCustomer SatisfactionProject Safety / Accident Prevention

Project Mgmt / Drawing Submission Installation ScheduleCoordination between different Eng.-TeamsCoordination within Schindler Org.

Quality Assurance Personnel Quality / Elevator PerformanceProject Safety / Accident Prevention Installation Quality / Elevator PerformanceCustomer Satisfaction

Signing off Installation Milestones per Schindler Quality Assurance Checklists

Lead Testing & Commissioning Testing and CommissioningInstallation CommissioningTroubleshooting if ApplicableElectrical CoordinationT and C Labor Distribution

Complete T and C works within Schedule and to Schindler Standards in preparation for SAISLead designated T and C Labor on site

Project administration and recruitmentJardine Schindler’s recruitment strategy encompasses our complete process of screening, assessing, interviewing, hiring, training, mobilizing and retaining a qualified and skilled workforce capable of meeting or exceeding all objectives, timelines and goals for MCIA project. We have significant experience with projects of similar scope and magnitude and are extremely confident that our professional and talented team of human resources and field managers will achieve staffing requirements at all levels.

For MCIA T2 + T1 installation, we anticipate a field workforce of 25 staff & sub-con throughout the project. All of the Installers will be hand selected from our Jardine Schindler workforce and will have the following prerequisites:

Schindler Certified S5500, and S9300-20 Installer and Supervisor Demonstrated superior skills as a foreman in large, complex construction environments with

multiple trades. Possess product line experience and knowledge. Correct attitude and approach to stringent Schindler Safety Guidelines Will be strongly endorsed and recommended by senior management

Schindler has a progressive affirmative action policy underscoring our beliefs in equal employment opportunities and our company-wide commitment to diversity.




EngineeringWhen design counts, details matterSchindler’s Vertical Transportation Engineering OrganizationFor the MCIA T2 + T1 project, Jardine Schindler’s Engineering Center in Hong Kong with collaboration with the local engineering team will lead the design, engineering and logistics. The team has more than 20 experts supporting all South East Asian major projects from sales support through installation and maintenance.

This unique organizational set up with dedicated resources and direct access to a global network of critical know-how will lead the project to a successful completion.

Schindler’s history of successful project execution has shown that working closely with the client and a solid, trusting working relationship is a critical requirement for overall project results.



Supply chainBeginning with the end in mindThe right mix: sourcing and procurementThe Schindler S5500 and S9300 product lines have been developed using Schindler’s reliable state-of-the-art technology. All key components such as machines, drives, controllers, doors, cars and all safety related equipment are produced in Schindler manufacturing facilities, mainly in China.

Planning ahead: packing and labelingTo ensure high-quality and efficient installation, we implement a unique packing and labeling concept during the procurement of the elevator materials, anticipating the particular requirements of your installation.

The packing concept will be based on MCIA T2 + T1 specific installation process and will minimize on-site storage room, packing material and most importantly, will lead to a significant reduction in lost or damaged material.

Further material identification / box labeling will be one of the key success factors for the MCIA project. All suppliers will receive clear instructions how each box has to be labeled and color coded to ensure each component can be immediately identified. To enforce the specific packing and labeling requirements the Project Team will conduct factory audits prior to shipping.




Supply chainBeginning with the end in mind

Inbound shipping: transporting to warehouseFor our inbound shipping process, the transport of material from our overseas factories or other suppliers to our freight forwarders warehouse in Cebu will be accomplished through Time Cargo a registered forwarder in the Philippines and by a directive from Schindler.

WarehousingSchindler will stage the delivery of equipment in line with the overall requirements on site. Additional items may be stored at an offsite location for a limited duration to ensure unnecessary space take up on site. This allows Schindler to closely monitor the location of the equipment and coordinate properly the delivery. Offsite warehousing will only be used as a transition between customs clearance and delivery to site, however Schindler provides assurance that it is in a dry, secure and accessible location as provided by our freight forwarder Time Cargo.

Unloading EquipmentSchindler will deliver all materials via Flat Bed Truck. The unloading of elevator boxes and distribution on site will be via Forklift. For our Escalators, initial unloading will be via mobile crane. All deliveries will be coordinated with the onsite Project Management team and in line with site rules, regulations and procedures.

Site Storage planCorrect Site Storage enables us to install our equipment efficiently. We are also mindful of working around other trades and thus it is important to agree on required storage areas that mutually benefit all contractors upon Contract signing. Schindler will identify the site storage locations such that the material is easily accessible to the mechanics. Material for every bank will be stored near to the respective bank to avoid confusion and ease accessibility. For the S9300 Escalators, we will coordinate the timing of the delivery so that a complete Escalator can be located in place immediately after delivery to site. This will eliminate the need for large storage locations on site, remove any double handling and also maintain clear and safe access for other trades on site.

Waste managementSchindler will remove and properly dispose waste from the job site on a weekly basis initially and then bi weekly as required. A designated Supervisor per week will arrange trash collection in line with on site procedures.



Award Engineering Procurement Production Supply Chain Installation Handover Maintenance

Installation processQuality, built inThe installation of elevator and escalator equipment is a demanding task for the entire installation team. The target is a reliable, smooth elevator system with no compromise in safety. Because of our emphasis on equipment, people, training and defined processes, Jardine Schindler guarantees a superior project execution with outstanding elevator performance with regard to vibration, noise and reliability.

Schindler achieves its performance target, by addressing these critical items during the installation:

EquipmentAt MCIA T2 + T1 project, Jardine Schindler will install its top-shelf product lines S5500 (lifts) and S9300-20 (Escalators) The Schindler products distinct design features include:

Application of products per the requirements of the specification A rail system design that ensures outstanding ride quality initially and after full building

settlement. A car shell design that reduces airborne noise in the car to a minimum, allowing a smooth

and comfortable ride. A door drive design that has an outstanding but safe opening and closing performance plus it

is equipped with “active clutches” to assure that landing doors will be always closed in spite of high winds within the hoistway

Aesthetically pleasing interior and cladding finishes to complement the high end design of the building and appeal to users.

Construction MethodologyPlease refer to the attached generic installation templates detailing the step by step installation process for the specific products offered.

Please note at time of tender and submission of this document a Master Programme for the entire site was not supplied and therefore exact installation times could not be provided.

We would like to highlight the following key milestones from the client side to enable us to maintain our works on site:

1. Shaft Hand Over – Critical that the shafts are completed on time, watertight and to our specifications

2. Temporary Power – Critical for our Installation works3. Permanent Power – Per product per our Specification run to the correct terminal points on

time

Should any of the above not be supplied on time then we will encounter delays in our programme of works. For each milestone above the initial dates will be provided in line with contractual and on site master programme dates.




Schindler service and maintenance – “Leadership through Customer Service”Global & Regional resources, local serviceGlobal supportAs a global enterprise, Schindler service technicians are at work in more than 140 countries on five continents. A substantial research and development effort supports their continued effectiveness, bringing new safety and performance innovations to market. Employing best practices in manufacturing helps to ensure Schindler technicians are servicing the industry’s highest quality systems.

Regional supportJardine Schindler’s Regional Operation (based in Hong Kong) will continue to support the local organization. When unusual or complex situations arise, the Schindler service technicians can reach out to their regional service operations manager, field engineers and subject experts, who are always ready to provide in-depth technical assistance. The regional technical field support engineers can provide the local technicians technical advice and support with decades of maintenance experience covering all types of systems and brands of equipment.

Local SupportIf an elevator/escalatator needs unscheduled service, customers across the country simply call the 24-hr Schindler Customer Callback Center. Jardine Schindler Elevator Corp. (JSEC) provides 24-hour callback service for our clients. Our branch office in Metro Cebu are provided with the latest communications and dispatching hardware and software available in the industry. These, along with the tools provided to our technicians makes JSEC one of the best service providers in the Philippines.

JSEC employs more than 200 experienced professionals, including 135 skilled and well trained technicians. Our field personnel are equipped with the up-to-date tools necessary to optimize mobility and efficiency.

Schindler also has product line, service and modernization engineers who coordinate their efforts to help ensure that the reliability built into Schindler’s equipment is maintained through every stage of an elevator’s or escalator’s life cycle. Their knowledge is shared with the technicians at the Center for Service Excellence that provides training, technical expertise and sales support in all areas of maintenance and repair for elevators, escalators and moving walks. As a pioneer in dedicated service for all brands of vertical transportation equipment, Schindler expertise is unmatched. The Center for Service Excellence is the premier service support center in the industry.

Spare Parts InventoryJSEC has PHP 25 Million worth of fast moving parts inventory in its warehouse in Makati of which PHP 2.5 Million is allocated in our Cebu Branch office. This ensures and assures our client base on the availability of parts replacements effectively reducing unit downtime. In addition, a larger warehouse catering to the entire Asia-Pacific region is conveniently located in Hong Kong with additional being opened in Malaysia in August 2016.

Bottom line, with 100% availability of virtually every part used in your equipment, your repairs won’t be delayed for lack of parts.


TrainingJSEC is the only lift company who has elevator training facilities in the Philippines. We have our own running elevator mock-up to train and hone our technicians to gain the required knowledge and skill/competencies for them to provide quality service. JSEC guarantees that our service technicians are fully trained. In addition, elevator experts from other outports are brought in to provide updates in technology and best practices.

Measuring service performanceThe Schindler Customer Score Card™ has revolutionized the way elevators and escalators are analyzed. By logging on to our web site, you have total, secure access to detailed reports of your maintenance activity. The program gives you the ability to check routine maintenance calls, chart repairs, and find maintenance patterns.

What does this all mean? MCIA T2 + T1 airport project will receive:

A first-class, on-time elevator and escalator installation. The best products and services available anywhere in the world. A continuing relationship with a true partner that is in it for the long haul.


Asian Airport Reference Projects:

Project Name/Location No. of Units

Units Supplied

1 Changi Airport Terminal 4, Singapore 79Lifts, Escalators, Moving Walks & Dumbwaiters

2 KL International Airport, Malaysia 55 Escalators & Moving Walks3 NoiBai Int’l Airport, Hanoi, Vietnam 22 Escalators, Moving Walks & Lifts4 Chennai Int’l Airport, India 53 Lifts & Escalators5 Netajj Subhash Chandra Bose Int’l

Airport, India 60 Lifts, Escalators & Moving Walks 6 Bombay Airport, India 36 Escalators & Moving Walks7 Xiamen Gaoqi Int’l Airport, China 33 Escalators & Moving Walks8 Qingdao Airport, China 27 Escalators & Moving Walks9 Changsha Int’l Airport, China 24 Lifts & Escalators10

Hangzhou Xiaoshan Airport, China 24 Lifts & Escalators

11

Wulumuqi Airport, China 31 Escalators & Moving Walks




Technical Training & Field SupportPhilippines Technical Training CenterThis facility has been operational since the beginning of 2015. Strategically located in Alabang, Muntilupa, this is the place where Jardine Schindler Elevator trains its installation fitters and maintenance technicians in all technical courses needed for them to perform their job.

All trainers conducing training are Master Trainers accredited by Schindler Group and its Corporate Technical Learning department. They have gone through specific training to be certified either on a product line, on specific elevator or escalator components, as well as on methods and processes.

The New Installation Training sessions are composed of the Mechanical Installation, the set up of the unit control and drive, and the commissioning of the unit. This is done for all Schindler product lines: S3300 the Commodity product, S5500 the Custom Modular product, S7000 Custom Design, as well as S9300 the Escalator product.

Elevator Training Shaft (3 Shafts) Escalator Training Unit

The Existing Installation Training is conducted to provide the service technician based on his/her needs to conduct his/her role and based their level of skills and competence.

Starting from new joined and inexperienced Technicians the process allows the assessment of those with higher level of experience and knowledge, identifying training gaps and Technician readiness.

The following certification levels have been defined: Basic Level (White): Successfully Completed Basic Introduction Training Program Level 1 (Yellow): Ability to perform preventive maintenance and small repairs Level 2 (Green): Ability to perform preventive maintenance, callbacks, small repairs and

support lower level.


Level 3 (Red): Ability to perform preventive maintenance & diagnose / solve complex callbacks on wide range of technology and support lower levels.

Level 4 (Black): Ability to perform complex diagnostics, train, audit, and guide lower levels.

Jardine Schindler Technical Training Center counts with the appropriate and necessary equipment including the actual products lines, but as well with specific simulators.

The training elevator shaft with 3 floors includes: Commodity product: S3300 Custom Modular product: S5500 Custom Design product: S7000. (in place Q1 2017, currently testing a Modernization

product) Escalator S9300

Additionally, the Training Center has the following simulators: S5500AP : custom modular product Door simulator, landing and car door Brake solenoid simulator – Single expanding Brake solenoid simulator – Double expanding Escalator control simulator Safety gear simulator and component Overspeed governor simulator and component

S5500AP : Custom Modular Product Door Simulator, Landing & Car Door

Brake solenoid simulators Training Room (a Total of 5 Rooms)


Other Training Programs

Additional programs derived from Strategic Capacity Planning includes: Field Engineer Developing Program FEDP and Apprenticeship Program. FEDP is a 2 year program focused in the development of future field experts from Field Engineers to Project Managers.

The Apprenticeship Program is focus in increasing the skilled field force with the development of local technical students from Don Bosco Technical Institute. Jardine Schindler Apprenticeship program is accredited by TESDA.

JSP Apprenticeship Program Framework




New Installation Certification ProcessCertification Process

The program ensures that all fitters working in the New Installation business for the Schindler Group have the same foundation, skills, and competencies to complete the installation and commissioning for specific elevator Product Lines. It is necessary to provide a consistent baseline for the installation of elevators based on:

Safety, Quality, and Efficiency

In order to be certified the Fitter should complete a training sequence: classroom, e-learning, on-job-training and coaching, plus a final evaluation assessment.

The following flowchart reflects the corporate process.


Exiting Installation Certification ProcessCertification Process

The EI Technician certification process is based on five levels related to the technical skills necessary to perform maintenance within the Service portfolio.

The EI Technician Certification process provides the tools to certify Technicians based on their level of skills and competencies. Starting from new joined and inexperienced technicians the process allows the assessment of those with higher level of experience and knowledge, identifying training gaps and Technician readiness.

The following flowchart reflects the corporate process.


Callback Monitoring


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