maintenance reporting website
TRANSCRIPT
![Page 1: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/1.jpg)
Using eMaint.comto send maintenance requests
![Page 2: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/2.jpg)
To send a maintenance request, click in the address bar and type:
emaint.com/login.php
![Page 3: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/3.jpg)
Type your branch account name and password in the box.
![Page 4: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/4.jpg)
Then click Login.
![Page 5: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/5.jpg)
This is the work request homepage.
![Page 6: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/6.jpg)
Open work requests are listed first. This is where NEW requests are listed.
![Page 7: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/7.jpg)
Rejected work requests are listed next.
![Page 8: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/8.jpg)
The work request history is last. When a request has been assigned to a staff
person, it will appear in this list.
![Page 9: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/9.jpg)
If you want to contact the person assigned to your work request, you can click the envelope icon to email them.
![Page 10: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/10.jpg)
Let’s submit a work request.
![Page 11: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/11.jpg)
Click in the upper right Add New Request corner.
![Page 12: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/12.jpg)
Fill out the form. You must fill out
all fields.
![Page 13: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/13.jpg)
When you are done…
XXXXXXXXXXXXXXX
![Page 14: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/14.jpg)
…click Save New Record to send the request.
![Page 15: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/15.jpg)
It may take a few seconds to process the
request.XXXXXXXXXXXXXXX
![Page 16: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/16.jpg)
XXXXXXXXXXXXXXX
The green bars at the bottom of the screen will
let you know that the request is being sent.
![Page 17: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/17.jpg)
Once the request has been sent, click Close Window.
![Page 18: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/18.jpg)
You may see a blank screen while the software takes you back to the main page. Be patient, it will load
after a few seconds.
![Page 19: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/19.jpg)
Our request is now visible under Open Work Requests.
![Page 20: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/20.jpg)
Let’s send a request that includes a picture.
![Page 21: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/21.jpg)
Click on Add New Request.
![Page 22: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/22.jpg)
Fill out the form. You must fill out
all fields.
![Page 23: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/23.jpg)
When you are ready to add your picture, click
Image.
![Page 24: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/24.jpg)
Find your branch in the list and click Select.
![Page 25: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/25.jpg)
We need to add our picture. Click Add New
Picture.
![Page 26: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/26.jpg)
We need to find the picture on our computer.
Click Browse.
![Page 27: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/27.jpg)
Look in Desktop to find your photo. Click on the photo name…
![Page 28: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/28.jpg)
…then click Open.
![Page 29: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/29.jpg)
Click Add Picture.
![Page 30: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/30.jpg)
Click Back to Album Content.
![Page 31: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/31.jpg)
We added our photo to the album…but we still need to click on the photo to
send with our work request.
![Page 32: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/32.jpg)
Now we need to choose a
photo size. Pick the largest Thumbnail.
![Page 33: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/33.jpg)
Then click Update.
![Page 34: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/34.jpg)
…click Save New Record to send the request.
![Page 35: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/35.jpg)
It may take a few seconds to process the
request.XXXXXXXXXXXXXXX
![Page 36: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/36.jpg)
XXXXXXXXXXXXXXX
When the request has been sent, click Close
Window.
![Page 37: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/37.jpg)
You may see a blank screen while the software takes you back to the main page. Be patient, it will load
after a few seconds.
![Page 38: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/38.jpg)
Our second request is now visible under Open Work
Requests.
![Page 39: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/39.jpg)
After you submit a work request, you will receive a confirmation
email.
![Page 40: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/40.jpg)
You will also receive an email with a PDF of your work order.
![Page 41: Maintenance Reporting Website](https://reader036.vdocument.in/reader036/viewer/2022062513/5550dd70b4c90513798b45ee/html5/thumbnails/41.jpg)
You DO NOT have to do anything else – the emails are for your
information.