mak system profile
TRANSCRIPT
WEB Software Solution for
MAK-SYSTEM International Group is a leading medical information
technology company providing a broad portfolio of information management
systems to healthcare organizations worldwide.
Since its inception in 1984, MAK-SYSTEM has specialized in designing innovative
software solutions that deliver superior functionality to computerize Blood Banks,
Plasma centers, Transfusion Services, Reference Labs, Tissue Banks, Cord Blood
Banks and Cellular Therapy Laboratories.
With more than 2,500 installations in over 65 countries, with over 32 being
nationwide implementations, MAK-SYSTEM is uniquely positioned to provide your
organization with the most comprehensive combination of software functionality,
support services and technology solutions to safeguard and optimize the entire
management process.
Our global infrastructure and distribution network provide the capacity and
capability to serve our clients to the highest standards wherever they are located
around the globe.
MAK - SYSTEM PROFILE
Modular and comprehensive
software solution for Donor
recruitment
Module : WEB PORTAL
Facilitate the interraction with the donor
Integrate those features to the blood service
homepage and allow your donor to connect
anywhere and interact with you.
Answer Questionnaire at Home
Medical & Survey Questionnaire :
Encourage your donor to give blood by
reducing the waiting time at the center or
receive feedback from your donor.
Manage Donor
Manage prospective and known donors,
donor preferences such as phlebotomy type
or contact information, control your planning
and secure appointments. Call Center
Management for inbound and outbound calls.
Take Online Appointment
The Donor Web Agenda allows the donor to
access their demographic information, view
test results, manage appointments, get
directions to a collection site, and see their
award progress.
Interaction with your Blood/Plasma Establishment
Shares necessary data preventing complex interfaces or replication mechanism.
Control Donor eligibility, Deferrals checks.
The solution is fully integrated to the ePROGESA Suite.
WEB Software Solution Donor Relationship Management
Best-of-breed technology
eDRM is entirely developed in JAVA EE. Our
clients thus benefit from the latest technology
available and from powerful capabilities in terms
of integration, configuration, scalability,
maintainability and continuity of services.
Interface with your Blood Establishment
Computers System, Plasma Center Computer
System or Dialing system.
eDRM can be deployed in single or multi-sites
organizations on a centralized and unique
database.
Services MAK-SYSTEM offers full services from project planning through project closure including : Project management Integration with Blood / Plasma
System Training Support
eDonor Relationship Management
The solution provides the tools to assist
organizations in the recruitment and management of
donors. It is composed of two modules, the Web
Portal and eDRM. The Web Portal is a published
application and offers on line services to the donor
such as online appointment, donor survey, and
online health questionnaire. eDRM is a module
designed to assist blood organizations in the
recruitment of volunteer and prospective donors by
managing telerecruitment, marketing campaigns,
appointment scheduling and donor communications
(inbound/outbound).
Configurable Solution
Highly configurable to meet each
organizations prerequisites and
requirements
IMUG
International MAK-SYSTEM User Group As our softwares are challenged worldwide, we constantly strive to enhance our product solutions with the collaboration of the IMUG. Our capacity of functional and technical innovation is in close relation with the User Group.
Communicate
eDRM provides features to manage and
control your recruiting campaigns, assist
telerecruiters, and providing a means to
communicate with the donor by: phone,
email, letter, or SMS. Donors can also
open service requests on line.
Module : eDonor
Relationship Management
Integrated solution for donor
recruitment and scheduling
As your activities rely on donor loyalty,
the eDRM solution delivers extensive
functionality to sustain all activities of
your recruiting department.
Sponsor Portal
Allows sponsors to connect and manage the
information related to their collection site.