make better hiring decisions - consider personality

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THE WEBINAR WILL BE BEGINNING SHORTLY with Talent Management Solutions Consultant Zoe Mitchell Thursday, February 9 th , 2011 from 12:00 pm to 12:30 pm EDT For audio, please call the toll-free number: 1.877.669.3239 Event #: 664 394 253 Password: 1234 Webex Support Line:1-866-863-3910 Want to Make Better Hiring Decisions? Why You Need to Consider Personality

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Page 1: Make Better Hiring Decisions - Consider Personality

T H E W E B I N A R W I L L B E B E G I N N I N G S H O R T L Y

w i t h Ta l e n t M a n a g e m e n t S o l u t i o n s C o n s u l t a n t

Zoe Mi tchel l Thursday, February 9th, 2011 from 12:00 pm to 12:30 pm EDT

For audio, please call the toll-free number: 1.877.669.3239 Event #: 664 394 253 Password: 1234

Webex Support Line:1-866-863-3910

Want to Make Better Hiring Decisions?

Why You Need to Consider Personality

Page 2: Make Better Hiring Decisions - Consider Personality

Questions & Comments

There are 2 ways you can submit a question:

• Use the chat window seen to the lower-right of your screen and

be sure to send your question to “Host” using the drop down

menu.

• Tweet your question to #drakep3

Page 3: Make Better Hiring Decisions - Consider Personality

Agenda

• The Consequence of Wrong Hires

• Hiring Considerations

• What is “Fit” and How do you Hire For It?

• The Influence of Personality Styles on Behaviour

• Hiring Right the First Time

• The Benefits of Right Hires

Page 4: Make Better Hiring Decisions - Consider Personality

The Consequences of Wrong Hires

Hiring the wrong candidate can have a negative impact on:

• Organizational Performance and Productivity

• Employee Morale and Engagement Levels

• Your Professional Reputation

• Public Reputation and Customer Relationships

• Cost of Recruitment, Onboarding, Training and Turnover

Plus, there is a risk of:

• Potential financial liability

• Potential legal risk and litigation

Page 5: Make Better Hiring Decisions - Consider Personality

Hiring Considerations

The know-how The can-do The will-do

Knowledge/

Experience

Personality/

Behaviours

Skills/

Abilities

Page 6: Make Better Hiring Decisions - Consider Personality

What is “Fit” anyway?

The behaviours and characteristics required to be

successful in an organization and job.

Organizational Fit: Culture, Values, Environment, Leadership, etc.

Job Fit: Tasks, Duties, Responsibilities, Motivation, etc.

Page 7: Make Better Hiring Decisions - Consider Personality

How Do You Define Fit?

Top Performer Job Benchmarking

• Assess and analyze personality traits of “Top Performers” in the

role to better understand the behaviours required for success on

the job

• Gather input from “Job Experts” (Managers who know the role

well) to understand what they believe will lead to job success

• Create validated, customized benchmarks that are unique to the

organization and the specific role

Page 8: Make Better Hiring Decisions - Consider Personality

How Do You Attract for Fit?

Personality-Based Job Postings

Customize job postings so they candidly describe the behaviours

required to be successful in the role. Candidates that are not a fit

will be more likely to screen themselves out.

Page 9: Make Better Hiring Decisions - Consider Personality

How Do You Identify Fit?

Candidate Assessments

• Assess and analyze personality traits of Candidates for the

role to better understand their personality style, behavioural

preferences and tendencies in the workplace. • Motivators and Demotivators

• Learning Styles

• Communication Styles

• Decision-Making Styles

• Natural Strengths and Weaknesses

• …and more!

Page 10: Make Better Hiring Decisions - Consider Personality

How Do You Hire for Fit?

Candidate-to-Job Matching

• Compare the candidate’s personality to the Job Profile to identify level of

fit and specific gap areas.

• Investigate in the job interview whether these gaps can be barriers to

success or if the candidate has the ability/desire to flex and adjust to the

role in order to be successful.

• Understand the energy and effort required to adjust to the role.

• The organization and candidate can make more informed job matching

choices.

Page 11: Make Better Hiring Decisions - Consider Personality

Understanding Personality Styles

There are many different personality styles…

• Strengths and weaknesses with

every style

• Can be equally effective

• Work in different ways

• Motivated by different things

Page 12: Make Better Hiring Decisions - Consider Personality

The influence on Behaviours

• Motivators and Demotivators

• Learning Styles

• Communication Styles

• Decision-Making Styles

• Strengths and Weaknesses

• Leadership Style

• Work Environment Preferences

• Planning / Preparation Approach

• Change Management

• …and more

Personality has a huge impact on individuals behavioural preferences and

tendencies in the workplace. Just because someone knows how to and can do a

job, doesn’t mean they will.

Page 13: Make Better Hiring Decisions - Consider Personality

DOMINANCE

The Authoritative Style

• Direct, To-The-Point Communication

• Assertive, Decisive

• Competitive, Persistent

• Aggressive, Confident

• Comfortable with Risks

• Control, Power

• Daily Challenges

• Tangible Results

• Big Picture

Primary Strength: Drive, Getting things done

Primary Weakness: Running people over

Page 14: Make Better Hiring Decisions - Consider Personality

Extroversion

The Persuasive Style

• Personal and Team Gain

• People Interaction

• Communication

• Enthusiasm, Optimism

• Comfortable with risks

• Intangible recognition

• Big picture

• Persuasion, influence

Primary Strength: Building rapport and relationships

Primary Weakness: Speaking More Than Listening

Page 15: Make Better Hiring Decisions - Consider Personality

Patience

The Collaborative Style

• Approachable

• Reflective

• People oriented

• Collaborative

• Warm, professional

• Dependable, Consistent

• Minimal conflict / Harmony

• Risk Averse

• Process driven

Primary Strength: Listening Skills

Primary Weakness: Change Management

Page 16: Make Better Hiring Decisions - Consider Personality

Conformity

The Systematic Personality Style

• Precise, analytical

• Careful, organized

• Structured, traditional

• Accurate, analytical

• Policy driven

• Logical, strategic

• Disciplined, controlled

• Focus on the details

Primary Strength: Execution

Primary Weakness: Flexibility

Page 17: Make Better Hiring Decisions - Consider Personality

Environmental Role Adjustment

Our natural and preferred style is not appropriate for all situations.

We prefer to do things that come naturally to us.

Styles must be “flexed” to be effective in different situations.

Flexing takes energy.

Extreme flexing can cause stress and lead to burnout if not managed.

Being aware of the ways we need to flex is crucial.

Page 18: Make Better Hiring Decisions - Consider Personality

The Benefits of Right Hires

Hiring the RIGHT Candidates the FIRST TIME will have a

Positive Impact On:

• Organizational Performance and Productivity

• Employee Morale and Engagement Levels

• Your Professional Reputation

• Cost of Recruitment, Onboarding, Training and Turnover

Plus, It Will Decrease Your Risk Of:

• Potential Financial Liability

• Potential Legal Risk and Litigation

Page 19: Make Better Hiring Decisions - Consider Personality

Q & A

Page 20: Make Better Hiring Decisions - Consider Personality

Our Contact Information

Zoe Mitchell Consultant – Talent Management Solutions

Drake International

[email protected]

416-216-1093 (direct)

Jay Rosales Drake International

[email protected]

416-216-1070 (direct)

Page 21: Make Better Hiring Decisions - Consider Personality

What is Your Personality Style?

How well do you know

yourself? To learn more about your personality

style, we would like to offer you a

complimentary DrakeP3 Personality

Assessment!

Page 22: Make Better Hiring Decisions - Consider Personality

Exclusive Offer

Page 23: Make Better Hiring Decisions - Consider Personality

Drake International:

Web: www.drakeintl.com

Webinars: www.drake-webinars.com

Blog: www.drakepulse.com

Facebook Page: /drakeinternational

Twitter: @drakeintl

Thank You