MAKES GOING DIGITAL

SIMPLE FOR SMEs

Ms Chen Jia’en

Covering Deputy Director

SMEs Go Digital, IMDA

2[CONFIDENTIAL]

99% 2/3 50%of companies of workforce of GDP

IMPORTANCE OF SMEs IN SINGAPORE

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Increase

productivity

Manage

business costs

Seek new revenue

opportunities

Scale up

operations

OPPORTUNITIES FOR SMEs IN THE DIGITAL ECONOMY

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Grow Your Business Overseas via digital channels to access new

customers and markets

SMEs Go Digital

Start Your Business Right with basic and easy-to-deploy tools

Start Digital Grow Digital (new)

Enhance Your Business Competitive Advantage by becoming digital to the

core

Go Digital

• 11 platforms approved

• Support SMEs to onboard aggregators for Business-to-Consumers (B2C) platforms for multi-country access

• Support Business-to-Business (B2B) platforms to onboard both queen bees and SME suppliers

• Industry Digital Plans (IDPs)

• More than 200 pre-approved solutions, with up to 80% Productivity Solutions Grant support

• More than 12,000 SMEs have adopted pre-approved solutions

• Up to 80% grant support for enterprises to adopt Advanced Digital Solutions

• Start Digital Packs with at least two basic digital solutions

• For new SMEs or those yet to digitalise

• Almost 25,000 SMEs have signed up

SMES GO DIGITAL PROGRAMME

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IS YOUR BUSINESS DIGITAL-READY?

FIND OUT USING THE INDUSTRY DIGITAL PLAN FOR YOUR SECTOR

Stage 1

Getting Digital Economy Ready

Stage 2

Growing in the Digital Economy

Stage 3

Leaping Ahead

Relevant Global Trends, Digital Technologies and National Digital Initiatives

are incorporated into the digital roadmap.

SMEs do not need to navigate through the complexities of digital technology and initiatives.

SMEs use roadmap to self-assessSME Centres, Digital Tech Hub and TACs use roadmap to guide SMEs

Vendors use roadmap to adapt their solutions

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Stage 1

Getting Digital Economy Ready

Stage 2

Growing in the Digital Economy

Stage 3

Leaping Ahead

Converging Insight,

Intelligent BusinessIntegrate Services,

Enhance Response

Mobile-enabled

Patrol & Incident

Management

Onsite

Surveillance &

Analytics

Automated

Visitor

Management

Clustered

Security Guarding

Risk / Threat

Prediction & Detection

Wearable

Security Technology

Surveillance Robots

AR / VR for Training

Security Collaboration

Platform

Digital Systems,

Optimise Resources

Business CapabilitiesResource Management including Human Resource, Payroll,

Accounting, Training Management etc.

Example: Security

INDUSTRY DIGITAL PLANDIGITAL ROADMAP TO GUIDE SMEs ON THE DIGITAL SOLUTIONS AND TRAINING THEY NEED

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PRE-APPROVED SOLUTIONS

TAKE-UP PRE-APPROVED SOLUTIONS WITH GRANT SUPPORT

Over 12,000 SMEs have benefited from

over 200 pre-approved digital solutions

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Example: Security

DIGITAL ROADMAP ON TRAININGPREPARES INDUSTRY’S WORKFORCE

TO ADOPT DIGITAL SOLUTIONS

Getting Digital Economy Ready

Growing in the Digital Economy

Stage 3

“Tech Basics”All employees in Industry

“Tech Advanced”Employees that use or are exploring advanced tech in their work / organisation

Security Tech I: Getting Digital Economy

Ready (1 day) • Innovation Mindset • Security & Digital Literacy • Mobile Patrol & Incident Mgmt• Visitor Management System• Onsite Surveillance & Analytics • Business Capability: Resource Mgmt

Security Tech II: Growing in the Digital

Economy Ready (1 day) • Unleashing Innovation • Clustered Security Guarding• Analytics for Security Detection /

Prediction• Wearable Security Tech

Security Tech III: Leaping Ahead (1 day) • Innovation for competitive advantage • Surveillance robots / drones • VR/AR for training • Security Collaboration Platform

Vendor solution specific training

Vendor solution specific training

Vendor solution specific training

Training Delivery (Legend)

Classroom + Blended Learning + Micro-Learning

• Building Foundation in Microsoft Excel (1 day)

• Basic Business Analytics @ Work (1 day)• WSH@Robotics (1 day) • Introduction to Data Science (2 days)

Stage 1

Stage 2Leaping ahead

Training programmes aligned to Skills Framework and emerging areas under SkillsFuture Series

• Understanding Cyber Risk Assessment and Management (1 day)

• Industrial IoT and Data Analytics (1 day)• Internet of Everything (IoE) (2 days)• Design Thinking: A Strategy for Idea Generating

and Problem Solving (1 day)

• AR/VR at the Workplace (1 day) • Data Security Governance (4 days) • Robotics Integration (6 days)• Introduction to AI (1 day)

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START DIGITAL PACK

• Help new SMEs to start their businesses right with foundational digital solutions

• Start Digital Pack - any two solutions for the following categories

• Cost waived for a minimum of six months and a contract period of at least 18 months

• Start Digital Partners

www.imda.gov.sg/StartDigital

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GROW DIGITAL

• Help SMEs connect to Business-to-Business (B2B) and Business-to-Consumer (B2C) e-commerce platforms pre-approved by IMDA that have regional or global reach

• Benefits:

• Get up to 70% grant support when you sign up• Or 90% grant support when you sign up for the

Multichannel E-commerce Platform (MEP) Programme(valid till 30 September 2020)

www.imda.gov.sg/GrowDigital

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SME CENTRESBASIC ADVISORY BY BUSINESS ADVISORS

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Need help to use the Industry Digital Plan?

Contact your nearest SME Centre for a free business diagnosis and advice on relevant digital solutions.

SME Centres managed by Trade Associations

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CONSULTANCY SERVICESTAP ON EXPERT ADVICE AT SME DIGITAL TECH HUB

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Advanced Digital Consultancy

• More than 20 years experience each• Expertise in IT strategy consulting,

cybersecurity and Internet of Things (IOT)

• Collectively more than 150 years of experience

• Expertise in IT strategy consulting, Data Analytics, Artificial Intelligence (AI), Cybersecurity and Internet of Things (IOT)

Mr. Baharudin Nordin

Director/Consultant

Mr. Frank Feng

Principal ConsultantDr. Tan Teik Kheong

Principal Consultant

Ms Geraldine Pang

Principal Consultant

Mr Michael Chua

Principal Consultant

• Over 30 years

experience in providing

leadership and guidance

to SMEs in

implementations of ICT

projects across sectors

• 30 years in industry (20

years with Oracle)

consulting in APAC

• Digital strategy,

Architecture & Industry

end-to-end solutions.

Data Analytics &

Business Intelligence

• Over 30 years of global

leadership, consulting &

product/service/standard

s management

experience

• Machine learning, data

analytics, Blockchain,

IoT and cybersecurity

• Over 30 years of

technology experience

in the FMCG and

Maritime industries

• Held IT leadership

positions in various

companies driving digital

transformation

• Cybersecurity specialist

with over 30 years of

global experience.

• Track record in

transforming companies

into data-driven

businesses

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DIGITAL PROJECT MANAGEMENT SERVICES

Digital Project Manager Uses tools, checklists to help 2 – 10 SMEs with similar business

in close proximity

• Faster digital implementation

• Maximised business outcomes

• Sustainable transformation

SMEs enjoy up to 70% support of project management fees

Food Services

Logistics

Environmental Services

Retail

Wholesale Trade

Security

Others

Shared Pool of Trained and Certified

Digital Project Managers

Impact to SMEs

For more information: SMEs can approach SMF for details or visit www.imda.gov.sg/SMEsGoDigital

MAXIMISE OUTCOMES OF PROJECT IMPLEMENTATION

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UNAG

LogisticsGoodair

Sonata

DancewearOmoomo

100%Increase in B2B large

freight deliveries

50%Time savings in invoice issuance

13% Increase in sales

revenue

15%Above market average pay

CREATING IMPACT TO SMEs

An ISO 9001:2015 certified service provider in ultra precision engineering

Highlights

PLC Industries Pte Ltd

Contactless amidst the

Covid-19 situation

As a contactless biometric face

scanner, the HRMS system eliminates

points of contact for their staff, thus

reducing transmission areas.

Swift dissemination of

announcements

Staff could be informed in a timely

manner through the HRMS application,

about the Covid-19 workplace

regulations that were implemented.

Challenges

The older system had discrepancies

in recording OT hours worked and

calculating OT pay.

COVID-19 Support: Singtel

Business Laptop Bundle

Solutions Adopted

Manpower hours spent on recording

HR issues and application of leave.

INFO-TECH Cloud HRMS

Integration of hardware

and software

Attendance data was auto-generated.

HR staff could process payslips from

home during the circuit breaker period

with the automatically linked data.

TOGETHER, WE ARE MAKING A DIFFERENCE

Significant increase in Value-Added

and Productivity for SMEs using

additional digital technology

+17%Productivity

+26%Value-Added

From study by MTI: Digital Adoption Among Firms and Impact on Firm-Level Outcomes in Singapore under

1Q19 Economic Survey of Singapore released on 21 May 2019.

such as e-Payments, e-Commerce,

SaaS, Internet of Things, Data

Analytics, and Artificial Intelligence

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HOW TO GET STARTED

Get specialist consultancy on more advanced digital solutions for your businessKey terms• IDP: industry Digital

Plan• PSG: Productivity

Solutions Grant• BGP: Business Grants

Portal

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IMPLEMENTING SAFE MANAGEMENT MEASURES

• Entry into the workplace

• SafeEntry

• TraceTogether

• Temperature screening

• At the workplace

• Crowd and queue management

• Workforce management

• Remote working

• Online collaboration, virtual meetings

• E-invoicing, e-payments

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DIGITAL SOLUTIONS DIRECTORY• In partnership with the industry, directory of digital solutions that help businesses cope

with COVID-19:

• Remote working (online collaboration, virtual meetings)

• Workforce management (staff scheduling, staff allocation to different work sites)

• Visitor management (queue management, visitor management)

• Bill and pay online (e-invoicing, e-payments)

• Solutions are offered by industry players

• Free

• Supported by PSG

• Limited time offer

• URL: https://www.imda.gov.sg/programme-listing/smes-go-digital/Digital-Solutions-For-Safe-Reopening

E-INVOICING REGISTRATION GRANT (ERG)

• One-time $200 grant for every business incorporated by 25 March 2020 and

registered on the nationwide e-invoicing network by 31 December 2020

• No application is required

• Business will receive the $200 grant automatically via their PayNow

Corporate account (UEN without suffix)

• Existing businesses already on the network are also eligible

• Payout estimated to start in end June

E-INVOICING REGISTRATION GRANT (ERG)

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DIGITAL RESILIENCE BONUS

To uplift the digital capabilities of Food Services and Retail enterprises

Find out more at www.imda.gov.sg/DRBonus

THANK YOU