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Making a difference together ANNUAL REPORT 2014/15Presbyterian Support New Zealand

2015 PSNZ ANNUAL REPORT

OUR MISSION

Making a positive difference in New Zealand by supporting the mission and services of the seven Presbyterian Support organisationsCHAIR’S REPORT 2OUR PEOPLE 4OUR WORK 6WHERE WE ARE 7OUR SERVICESEnliven Highlights 8Family Works Highlights 11Family Works New Zealand Service Development 13Family Works Results 2014-2015 14PRESCARE 16GUARDIAN ANGEL 17GRANTS/SPONSORSHIP AND OUR DONORS 18

The Tindall Foundation 18STORIES FROM THE REGIONSNorthern 21East Coast 22Central 23Upper South Island 23South Canterbury 24Otago 25Southland 25REGIONAL SERVICES 2015 26FINANCIAL STATEMENT 28CONTACT DETAILS 29

COVER IMAGE: Lenore Hayfield with daughter Shirley Isaac at Reevedon Home and Retirement Village, Levin.

1PSNZ ANNUAL REPORT 2015 1

2 2015 PSNZ ANNUAL REPORT

CHAIR’S REPORT

Quality services that are valued by the people who use them.

Enabling Positive and lasting change

In October 2014 The National Council of Presbyterian Support New Zealand agreed to create a new entity to provide national governance and leadership for Family Works social services for children, young people, families and whānau, and communities. The Family Works New Zealand Trust was launched in May 2015 and began to operate from July 2015.

The FWNZ Trust has a specific focus on supporting the national coordination of Family Works services of the seven Presbyterian Support regions. Although a separate entity, the FWNZ trust is operated, managed and governed alongside PSNZ. In this way the two entities share experience, knowledge and resources that reflect the partnership that has long existed between the seven Presbyterian Support regions.

The work of Family Works New Zealand was underway before the Trust was formally established. For many years the regions have worked together to share knowledge, resources and innovative practice ideas. In May 2014, we took the next step by employing a national Service Development manager to work with regional managers to coordinate national development work to innovate and prepare our systems and services to respond to the changing social sector environment

Within a year the Family Works Operation Manual was developed with contributions from Family Works Managers and practitioners from each of the regions. This manual provides a framework for shared practice and reporting.

It will allow our services to improve, strive to change for the better and enhance our work to make a difference in the lives of the people we work with.

Being prepared for change is important. The coming years will see new government strategies and reviews occurring across ministries. Regionally and nationally we have been contributing to public submissions, advisory groups and community forums and preparing for changes that will be associated with the Productivity Commission’s recommendations on the commissioning and provision of social services, the Ministry of Social Development’s Community Investment Strategy and the Children’s Action Plan. We anticipate that the collective work we have done will prepare us to respond constructively and in a timely manner to these strategic initiatives as they occur.

Partnership work and collaboration between the seven Presbyterian Support regions has not been limited to the Family Works achievements.

In every aspect of the work we do, we come together to share and learn from each other. Managers of Enliven services for older people and services for people with disabilities come together regularly to learn from each other, work together on national projects and to develop informed submissions. Managers from finance, human resources, communication, marketing and fundraising also collaborate on areas of common interest to promote efficiency across the Presbyterian Support federation.

Within the extended Presbyterian Support family there is much we can learn from each other. It is gratifying to note that the wider community recognises the excellent work done by Presbyterian Support regions. The Westpac Hawkes Bay Chamber of Commerce Business Award 2014 Supreme Business of the year was bestowed to PS East Coast for their sense of purpose, business performance and service delivery. PS South Canterbury received two prestigious New Zealand Aged Care Association NZACA/EBOS Healthcare Excellence in Care awards in 2014. First equal placing was awarded to PSSC in the QPS benchmarking innovation delivery for initiating the Eden

3PSNZ ANNUAL REPORT 2015

Alternative Philosophy and runner-up in the excellence in food service award. And Enliven Central’s innovative Vacation Club took out the Supreme Award at the PS Central Quality and Innovation Awards 2014. The initiative, which saw residents from Huntleigh Home in Wellington and Chalmers Home in New Plymouth swap homes for a week, enabled the elders to travel again and experience another part of the country.

The demand for services we provide remains high. The nature of the services is constantly changing. Being able to meet the changing expectations is a challenge. Ensuring residential settings are equipped to enable people to keep connected and up to date is important, as is having technologies available to support staff working in the community.

In Family Works services the usual seasonal demand for services has changed. Last year there was no quiet summer period; people sought support throughout the year. The closure of some community services and cut back in other services has added to the increased demand for Presbyterian Support and Family Works services.

Though many of the services we provide are contracted by government, the rate of the contracts has not increased while the cost of providing them has. Many services are only partially funded. With this some government ministries are offering one year contracts while reviews and strategic changes are under way which prevents long-term planning by PS regions. As a result some PS regions have operated on a deficit in the past year. Deficit budgets in the long term are unsustainable. Discussions we have held with government ministries indicate that future contracted services will be better funded and the contracts will be for longer periods.

John McKean Chair

Fundraising to support the services we provide has been increasingly important. Donations and bequests enable the PS regions to do more; to support more people, to provide more than the basics and to try new ways of working. Grants from philanthropic organisations also allow PS regions to trial new projects or work in a different way while gathering the evidence that the work is needed and effective. The honour of being the Presbyterian Faith Fund manager for the Tindall Foundation enhances our appreciation of the innovations and efforts being made by other organisations to improve the lives and experience of people.

Presbyterian Support and Family Works are well aware that our efforts alone will not affect the change needed to address inequalities and promote wellbeing in New Zealand. We have and will continue to work in partnership with each other, with the Presbyterian Church of Aotearoa through our PresCare relationship, with other community organisations and with government.

The integrity and quality of the services we provide is precious to all at Presbyterian Support and Family Works New Zealand. We want to provide effective services that are valued by the people who seek our support be they a child, a young person, parents or an older person.

IMAGES ABOVE FROM LEFT: Family Works staff attending Operations Manual training workshop.

Merv Richdale (right) with Enliven client George Coulter on an outing to buy a red rose for Margaret, his wife of 60 years.

PS South Canterbury staff receiving the Age Care Association awards.


OUR PEOPLE

National GovernanceThe National Council is the governing body of PSNZ, and currently looks very similar to the governing body of the newly formed Family Works New Zealand Trust. In this first year of establishment of the Trust all PSNZ council members, who are the chair persons from each of the seven PS regions, are also trustees for FWNZ. This mirroring of governance personnel has allowed us to work on clarifying roles and functions and identifying ways in which the two entities can work together and provide focus for their specific area of interest.

In the future the PSNZ National Council and FWNZ Trust members may vary from each other, allowing for expertise

and individual interest to be better harnessed by both entities. Both governing bodies have responsibility for setting the strategic direction of the organisations and monitoring the financial performance and achievements made.

The National Executive Group consists of the Chief Executives of the seven regions. They work together to ensure the policies and strategic directions decided by the governing bodies are implemented. The small national office staff team and Service Groups consisting of service managers from across the country come together to share information and ideas, and deliver the agreed national and collaborative projects.

Presbyterian Support and Family Works New Zealand are governed, managed and operated with thanks to the seven Presbyterian Support regions.

Left to right: Maitland Manning, East Coast Board Chair; David Richardson, Otago Board Chair; Margie Apa, Northern Board Chair; Tim Loan, Southland Board Chair; Rev John McKean, Upper South Island Board Chair; Jim Pearce, South Canterbury Board Chair; Absent: Rod Oakly, Central Board Chair.

National Executive GroupBack row left to right: Peter Wards, Southland Chief Executive; Simon Bilton, Acting Northern Chief Executive; Chris Graham, Central Chief Executive; Vaughan Milner, Upper South Island Chief Executive. Front row left to right: Michael Parker, South Canterbury Chief Executive; Sanja Majstorovic, East Coast Chief Executive; Gillian Bremner, Otago Chief Executive.

PSNZ National Council and FWNZ Trustees 2015


3,545 Number of PS staff 2,968 Number of PS Volunteers Statistics at a glance

IMAGES FROM TOP TO BOTTOM: Monica Lindeman, PS Otago, and Liz Nolan, PS South Canterbury attending the Family Works Operations Manual training workshop.

From Left: Catherine Conland, Administration Officer; Diane Garrett, Family Works New Zealand Manager; Taone O’Regan, National Executive Administrator.

PS Northern Maori Caucus at Rereamanu Marae.

Good things happen when Presbyterian Support and Family Works staff come together. The opportunity to share ideas, learn from each other and work out new ways to do things inspires all people at every level of the organisations. This year nationally consistent outcomes and reporting work has been enhanced, links between Māori advisors across the country were made, and a National Operations Manual for Family Works was developed.

The launch of Family Works New Zealand Trust in early May 2015 was an opportunity to come together and

celebrate the creation of the new entity and acknowledge the hard work that went on to achieve it. We would like to acknowledge the particular effort made by Stuart Milne, previous Chair of PS Northern, who drove the review of the PSNZ constitution and development of the new Trust Deed.

Family Works personnel from every region attended and we were well supported at the launch by colleagues and friends from the community sector and government ministries. It was an honour to have the Minister of Social Development, Anne Tolley, join us and share her thoughts on this occasion.

Presbyterian Support celebrates the efforts and achievements of the dedicated staff and volunteers who give of themselves to others in need. Every day they assist others to heal, renew and transform. We thank them.


OUR WORK

Presbyterian Support and Family Works services are found throughout New Zealand

2014-15 Total Funding Sources

189 million total expenditure 131 million Enliven and other older people’s services 29 million Family Works services 15 million Disability services 14 million other services189m

2014-15 Total Expenditure on our services

67.0

11.1

16.1

2.2

2.0

1.6

67.0 Government funding16.1 Private fees for services11.1 Investment income2.2 Other income1.6 Grants, sponsorship and fundraising2.0 Donations and bequests

Statistics at a glance

Presbyterian Support and Family Works are collectively one of the largest providers of social services in the country. The services offered in the seven Presbyterian Support regions vary according to the needs and communities in each area. Enliven services include day activity programmes, home support, residential care and support for older people and those living with disabilities. Family Works services include support for parents, foster care, education and mentoring programmes, foodbanks, budgeting/money management, employment programmes, social worker support, counselling, family disputes resolution, and resettlement from prison.


WHERE WE ARE

South Canterbury

Upper South Island

Otago

Southland

Northern

Central

East Coast

For detailed information regarding our full range of services please visit our websites:ps.org.nz | familyworks.org.nz | enliven.org.nz

Family WorksService centres

Enliven/older peopleHome/community support centresResidential care

Retirement villages

Disability/other Service CentresHospice

Southland

Otago

South Canterbury

Upper South Island

Central East Coast

NorthernAuckland

Wellington

Hastings

New Plymouth

Christchurch

Dunedin

Invercargill

Timaru


OUR SERVICES ENLIVEN

Enliven services for older people support personal choice, activity and connection to community for allPresbyterian Support offers services for older people throughout New Zealand with Enliven community based programmes, home support and residential aged care services.

Statistics at a glance

Number of beds managed 2,021Number of Restorative Home Support clients 6,980Total daycare attendances 46,370Number of residential facilities and retirement villages 38Number of service centres 102

Our Services Enliven 98%of people using Enliven services felt that the support service they received had made a positive difference to their lives in a 2014/15 survey. 2668 people using community based and residential services across the country responded to the survey.

IMAGES BELOW LEFT TO RIGHT: Ken Holmes (left) and John McDonald walking through the anchor chair sculpture along the wild southern coastline of Bluff.

Park Estate Enliven Centre, Hastings.

Zara Wairau (left) with Helen McLeary, enjoying a beautiful winters day on the Peacehaven Village walkway, Invercargill.


During 2014/15 Enliven expanded in a number of Presbyterian Support regions with growth in both the number of clients and range of services offered. For example, in April 2015 Presbyterian Support East Coast (PSEC) officially opened a new Enliven Centre in Hastings. The new Centre provides a variety of programmes for over 100 older people per week. Activities include Senior Chef, a series of fun and informative sessions addressing the nutritional needs of older people, and Stand Tall Balance Improvement programme to help reduce a person’s risk of falling.

Presbyterian Support Otago has also extended its services for older people living with dementia though the development of additional dementia level care rooms at its Iona home in Oamaru. Iona can now accommodate up to 14 residents living with dementia in a dedicated space that includes innovations such a buffet dining and ‘reminiscence rooms’.

The past year has also seen a strong focus on workforce development and dementia care training for Enliven staff nationally. Our goal is to increase the number of staff with an NZ Qualification across all dimensions of our service, including support staff, carers and managers. Industry training organisations, such as Careerforce and Service IQ

Enliven HighlightsAlways learning, always bettering ourselves. PSNZ’s national Enliven services support older people in our community and people living with injury or disability. For all clients, Enliven services aim to support choice, activity and connection to community.

OUR SERVICES ENLIVEN

have assisted in the drive to achieve this. Enliven staff have also been enthusiastic about the opportunity to increase their knowledge and skills.

Over the past year, 71 Enliven staff at Presbyterian Support Northern have participated in the Open Minds Open Doors Supporting People with Dementia module. Centred around a newly developed, level three NZQA unit standard focused on person-centred care, the module is also heavily influenced by the highly respected and successful Walking in Another's Shoes programme. This programme aims to train care givers to consider the ‘whole person’, not just their medical needs. Enliven Southland also hosted the Walking in Another’s Shoes programme, at Peacehaven home, Invercargill. The presentation was well received by staff and another is planned for 2016.

At Presbyterian Support South Canterbury, the philosophy of “walking alongside” underpins a strong commitment to ongoing training. Approximately 30 rest home and community-based staff have found training in supporting people with dementia invaluable in fostering a deeper understanding of this often complex condition. Person-centred strategies enable the needs of each individual to be met by carers who use their specialised knowledge to respond, provide care, and support in a relaxed and compassionate way. As one Nurse Manager puts it “we just go with it, nothing is a surprise.”

To meet the needs of a 24/7 workforce, Enliven has offered a greater number of on-line and self directed training programmes for staff. The uptake of these programmes has increased over the past year, with some staff accessing international online courses such as those offered by the University of Tasmania in the field of dementia care. The expansion of online and self-directed learning is greatly increasing the range and quality of training available to our staff.

With a view to continuous improvement, Presbyterian Support Northern’s Enliven team has led a dementia scoping project to identify opportunities for service delivery improvements to support people with dementia in the community. Outcomes of this project will be reviewed and a national strategy for the implementation of recommendations will be developed in 2015/16.

IMAGE ABOVE: At 98 years old, Ron Andrews can still whack a golf ball a good 100 metres or so. Lake Taupo.


Mia and Davins’ story Family abuse can take many forms and affects everyone in different ways. At just 16 Mia* found herself pregnant, isolated and living with an abusive partner.

For many years Mia struggled with thoughts of suicide, only carrying on for her son Davin*. But when Davin was hurt trying to protect her, she knew she had to get out. She found a flat for herself and her son, but the emotional abuse from her ex-partner and his family continued. She felt lost, alone and confused.

Davin, now 8, was referred to Family Works because of concerns about his behaviour at school. Mia supported her son to take part in Family Works’ ‘Free To Be Me’ group for children who have witnessed family violence. While Mia initially declined any help for herself, after seeing the difference in her son she decided to attend the ‘Free To Be Me’ group for women.

With the support of Family Works and the group, Mia took out a Protection Order which she used to help protect herself and her son from her ex-partner’s emotional abuse, violence and pressure to reconcile. She learnt strategies for keeping her son and herself safe. Mia’s self-esteem grew, and for the first time in her life Mia knew she wasn’t alone.

Today, Mia feels ‘free to be me’. She is working with a counsellor and social worker to make positive changes in her life. Today, Mia feels in control of her life. Today, Mia sees a future that includes new friends, study and a better life for her and Davin.

*Names have been changed

The Family Works approach contributes to our goal for Aotearoa, New Zealand to be the best place in the world to raise our children, our tamariki

Statistics at a glance11,680 Number of children and their

families who received social work support

3,136 Number of adults who participated in our parenting programmes

8,245 Number of children/young people who participated in our development programmes

Family Works provides effective services spanning early intervention, to the most vulnerable high risk and complex families across Aotearoa, New Zealand. Children are central to our work and we partner with individuals and their family and whānau, to understand their needs and priorities, and then tailor services specifically for them. Family Works qualified and professional workforce brings knowledge, experience and a strong track-record of success from a range of disciplines including social work, counselling, and education.

OUR SERVICES FAMILY WORKS


Family Works HighlightsFamily Works continuously reviews and evaluates services. We listen to client feedback and ensure we remain flexible, responsive and innovative.

Family Works East Coast recently completed an evaluation of their Whakamana Whānau Social Work Service delivered in partnership with Te Ikaroa Rangatahi Social Services. The programme, which provides social work support for whānau when whānau violence has occurred, uses a strengths-based practice that is both solution-focused and child-centred.

The evaluation showed the service was valued by whānau and met many expected outcomes. It also provided valuable learning for future service delivery, including the need for a group programme for couples. While most group programmes to address family violence are targeted at men or women, the innovative new programme meets an unmet need by focuses on couple who want to stay together.

In 2010 a review by an independent consultant helped Family Works Southland significantly improve its initial response to new client referrals.

Now, a Dedicated Intake Service (DIS) worker responds to new client referrals by undertaking a comprehensive assessment to identify issues, strengths and needs of the individual and family in order to identify what combination of services will best help each family. At the same time the DIS worker responds to the immediate needs of clients, ensuring there is on-going active support for them while they wait for social work or counselling. The result is that families are immediately supported and don’t remain in crisis and some families have their needs met without needing additional support.

The DIS service has also been expanded across regions. In early 2015, Family Works South Canterbury, also struggling with long waiting lists in Timaru, sought help from the Southland team to design a DIS for their area. With support from Tindall Foundation funding, this service is now up and running successfully, enabling more effective management of clients waiting for help.

Meanwhile, Family Works Upper South Island has contributed to three evaluations in 2104/15 alone. Family Works’ Youth Services process evaluation showed that outsourcing Work and Income work to NGO’s has been challenging but viewed beneficially by clients. Feedback from youth during this review has already resulted in Family Works developing a ‘welcome pack’ with the intention of providing youth with all the information they need to understand how the service works. Once the evaluation report is released, Family Works will share the findings with Work and Income, to inform further development of the service.

With funding from the Ministry of Social Development Capability Investment Resource, Family Works Otago is completing an evaluation of two key, long-running programmes – the Buddy Programme and YouthGrow. These reviews will assess the long term impact of the programmes, to ensure they continue to deliver positive outcomes for the children, young people and families involved.

IMAGE BELOW: Graduates from 2014 YouthGrow programme, Dunedin.


She [the DIS Worker] was exceptionally good at taking the time to understand the situation and making things happen to help us


In the Central region, Family Works has begun developing a unique intensive parenting programme specifically for women who have spent time in prison.

The need was identified by Family Works staff supporting women to reintegrate back into the community after prison. The majority of women were struggling with parenting and many couldn’t find the support they needed to become good mums and develop healthy relationships with their children.

Family Works, with generous support from JR McKenzie Trust and the support of the Department of Corrections, is stepping in to meet the need, developing an intensive and practical parent support and education package that involves both in-prison and in-community support.

A steering group, including Family Works, Department of Corrections, Child, Youth and Family, the Probation Service and client representation, will govern the development of the programme and an extensive evaluation.

Family Works Northern has been partnering with the Plunket Society for the last three years to deliver an innovative early intervention service for otherwise hard-to-reach families.

A pilot scheme began in early 2012 in East and South Auckland. While the Plunket nurses focus on healthcare, Family Works family workers provide extra support for issues such as housing, welfare entitlements, budgeting and early childhood education.

An independent evaluation of the pilot, undertaken with philanthropic funding support, showed the model was successfully engaging at-risk families. Almost 90 percent of surveyed clients said their lives had improved, their parenting skills were better and they had more confidence as a result of the service.

In January 2015, Family Works Northern gained philanthropic funding to launch a second scheme in Huntly, a high-needs community with limited access to services. Already 48 families have been assisted with housing, health and financial issues.

By intervening early in a child’s life, the scheme relieves pressure on parents and creates a more stable, healthy home environment for children. By combining their strengths, Plunket and Family Works prove the value of an innovative, collaborative model that helps make life better for New Zealand’s most vulnerable young families.

Family Works works in innovative, flexible and responsive ways to ensure unmet needs are addressed, partnering with communities and other NGOs to achieve collective impact.

You motivated me to take steps to improve my situation

I feel comfortable to ask anyone for help and support instead of [just] sitting hereFAMILY WORKS NORTHERN. PLUNKET SERVICE, PILOT EVALUATION CLIENT FEEDBACK.

IMAGE BELOW LEFT TO RIGHT: Buddies hanging out, Otago.



Family Works New Zealand Service DevelopmentWorking together to enhance our services and build strong families and strong communities.

The Family Works New Zealand Trust was established at the end of 2014 following many years of collaborative work to share knowledge and resources between Presbyterian Support Regions. We celebrated the launch of the Trust in May 2015, with a representative gathering of staff and Board members from around the country.

Social Development Minister Hon Anne Tolley followed our Chairman, Rev John McKean, in addressing the group and making the occasion a special one, marking the official beginning of a new era in our national development.

During the year leading up to the launch we were busy working on the National Family Works Information Development Programme. This work programme was made possible with the generous support of MSD capability development funding. Three separate projects were undertaken that resulted in a national framework for casework practice and evaluation.

The Family Works Regional Managers group and FWNZ National Service Development Manager, Diane Garrett, led this work, with regional teams providing feedback and advisory group support throughout the process. This work was completed in addition to the busyness of day-to-day activity. The Information Development Programme was overseen by Dr Rod Watts, CEO of Presbyterian Support Northern, for the first six months of development and by Vaughan Milner CEO of Presbyterian Support Upper South Island for the remaining six following Rod’s secondment to the Ministry of Social Development for a year.

Our Family Works casework Operations Manual was launched at the same time as the Trust in May this year. We ran a train-the-trainer workshop for senior staff, and distributed copies of our new Manual hot off the press. These practitioners and managers are our champions and are currently integrating the Manual into their regional practice documents. Our thanks also go to the Tindall Foundation who supported us to bring our practitioners together nationally to launch the Operations Manual and run the workshop.

We now have a nationally consistent practice model which links strongly with our Family Works values and identity. All our regions have long-established and professionally sound practice, and this programme of work has enabled us to consolidate this regional base, and establish a service development platform to build on for the future. Already we are progressing the development of our national evaluation plan, and continue to identify ways we can further expand our national activity.

The coordination of the ongoing service development is being managed within the Trust’s National Service Development Unit. This unit draws heavily on the expertise and knowledge within regional teams and holds a growing body of information centrally. With one full-time equivalent position to manage this, the support from regional managers and advisors is greatly appreciated and necessary to ensure minimum financial pressure on front-line services to clients in need of our support.

IMAGE ABOVE: Minister Tolley speaking at the Family Works New Zealand launch.

IMAGE ABOVE: Family Works Operations Manual.


513 staff and over 300 volunteers working in partnership

Family Works across New Zealand Results for 1 July 2014 - 30 June 2015

How much (of what) did we do?

Is anyone better off? Quality measure…. The service led to

91% Learnt useful new skills and strategies

76% Improved relationships with family

93% Met their goals

89% Feel better prepared for the future

28,480 Active clients

results from

2,389 clients

Clients by service type Client characteristics11,735 social work and counselling

clientsEthnicity

55% Pakeha

126 localised community development initiatives, 2,788 clients

27% Ma-ori

5% Pacific Peoples

3,136 parenting support clients 1% Asian

919 group learning clients 3% Other

1,657 budgeting advice clients 9% Not recorded/completed

8,245 clients in developmental programmes for children & young people

Gender

57% Female

42% Male

1% Not recorded

FAMILY WORKS RESULTS 2014-2015


How well did we do it?

Family Works clients said the most helpful thing was:

Children said they learnt:

“Talking things through helped me

figure it out, that was enough”

I had never heard of this service before it

was literally my lifeline. It has empowered my confidence as a father

“I love my dad and thank you for everything you

have done”.

Everything has changed now that Mum has got a

job - thanks for helping my family. Mum and Dad can live

separately without fighting

Client feedback:

94% report the service was accessible

96% were satisfied with their relationship with their worker

“Learning to sleep in my own bed”

“Play games”

“Tell people that I don't like it”

“Anger rules and how to calm down” “Sharing feelings”

“I didn't like talking about my feelings, so it was not always easy for me to come along - but I got

better and I feel better now”

“I learnt more social skills, to be more polite, and more independent”

“I am better behaved. I am happy now”

“I learnt to stop worrying all the time”

“I learnt don't hurt yourself”

“Learning different ways to calm myself down, to have fun, to share and be a family”

“That you gotta communicate with others

to get to know them & have them get to know you”

For the first time I felt listened to and helped to look

after my children without feeling angry all the time

"The difference you have made in my sons life is priceless. He is now a happier kid, engages

at learning in school, and is less moody and more compliant”

“I feel stronger and can handle

things easier than before”

“How to deal with parenting, learn how to become a good parent”

“Teaching new skills on how to be a first

time mum”

“I really liked that no questions were silly & that there

was no judgement”


PRESCARE

PresCare – a partnership between Presbyterian Support and the Presbyterian Church of Aotearoa New Zealand.Presbyterian Support New Zealand previously has not had a strong presence at General Assembly of the Presbyterian Church, the biennial gathering of ministers and elders. The moderator of the church was looking for a way for the Presbyterian Church to have a stronger voice on social justice issues and invited PSNZ to run workshops on Social Transformation, the Courage to Change at the October 2014 Assembly. A report on social transformation was written by Nettie Holm, and has been developed as the Justice & Action (Just Act) Social Transformation booklet. This booklet replaces the Lenten Reflection resource of previous years and will be launched and available from September 2015

Once again we received over 200 entries for the Love Reaches Out 2014 – Caring for Our World competition. This year there were a number of firsts, with two of the Presbyterian Schools participating for the first time and the first Korean Church entry. Malcolm Gordon, the Worship Enabler for PCANZ and Tom Barter, head of art at Saint Kentigern Boys College were invited to be judges. The art works went on display at General Assembly and PS regions have used it throughout the year for marketing and publications

While the uptake was lower this year, there was still good momentum in promoting Neighbours Day – 28 & 29 March 2015, in particular from PS Otago, PS South Canterbury and PS Northern, even though funding to promote events was not offered this year. Following on from the first Neighbours Day event in 2014, St Andrew’s Presbyterian Church Geraldine and Presbyterian Support South Canterbury held an afternoon tea to celebrate Neighbours Day 2015, with 60 older people from the Geraldine and Temuka areas attending. PS Otago creatively engaged with a number of churches, neighbourhoods and communities and demonstrated what is possible with a designated person working alongside the churches.

PresCare also had a presence at the PYM (Presbyterian Youth Ministry) Conference in July 2014 in Christchurch. We had a display wall, ran two workshops and Jude Simpson from PS Northern, was a keynote speaker.

IMAGES ABOVE: Love Reaches Out Children’s Art Competition Poster 2014. The Justice & Action Resource 2015.

PresCare Art & Writing Competition

Caring for our WorldGet creative by showing how you and/or others can care for our world.

There are over $900 worth of prizes to be won.

Grab an entry form or go to www.kidsfriendly.org.nz.

Competition closes Monday, 25 August 2014.


GUARDIAN ANGEL

Nearly seven children, every HOUR of every DAY are caught up in family violence.Our Family Works services are working to end family violence and make New Zealand the best place to raise children. People who want to specifically support this work with children and families most in need of help are able to donate through our Guardian Angel campaign.

Again in 2014-15 Guardian Angels have enabled Family Works services to provide practical help for families and whānau experiencing violence, struggling to communicate their differences and being unsettled at school and work because of trouble at home.

The money, donated regularly or as a one off, has enabled a range of services for families, children, parents and communities to be provided (depending on the area or region the support is directed).

• Family counselling to enable families to work through their conflicts.

• Parenting and family violence programmes to pave the way to reconciled families.

• Play which helps children work through the pain they struggle to express.

• Social workers and counsellors who walk alongside desperate families, helping them restore their lives.

• Emergency food parcels to sustain them through the hard times.

Guardian Angels can contribute as groups or as individuals. Donors can ask to receive updates about the work we have been able to do.

Family Works East Coast regularly holds Guardian Angel presentations at local Presbyterian parishes. The Guardian Angel song by Malcolm Gordon is sung and parishioners are encouraged to consider becoming Guardian Angels. There has been a positive response from these services in the last year.

IMAGES ABOVE: Children’s artwork submitted for the Love Reaches Out competition 2014.

IMAGE RIGHT: Family Works Hawke’s Bay Service Manager, Pam McCann, presents the Guardian Angel campaign to the St Columba’s congregation in Havelock North.


GRANTS/SPONSORSHIP AND OUR DONORS

Thank You to the Tindall Foundation 2014/15 As a Faith Funding Manager for The Tindall Foundation, Presbyterian Support New Zealand received $190,636 in 2014 to allocate to initiatives in the Supporting Families and Social Services Programme area. Funds were distributed to Presbyterian Church projects and the seven Presbyterian Support Regions around New Zealand, in accordance with Tindall policy. An additional one off grant of $12,700 was donated to support staff training and implementation of the newly developed National Operations Manual for Family Works.

Here are some examples of programmes and projects made possible through the generosity of The Tindall Foundation.

Presbyterian Church initiativesThis year, the following Church projects received funding from the Tindall Foundation grant: St John’s Church Rotorua Atua Awhi Community Trust Community Garden, Wairau Youth and Family Trust, Blenheim Crazy Cool Kids Holiday Programmes, and St Andrews Community Connect Alongsiders Mt Maunganui-Papamoa.

Atua Awhi Community Trust received a second year of funding for their community Pantry Garden. Members of St John’s congregation, who enjoy gardening and growing produce to share with others, operate this ministry on land gifted to the church. Vegetables & fruit are distributed, through church outreach groups, to appropriate

IMAGES ABOVE FROM LEFT: Turret Tots Wairarapa flyer | Vegetables grown by volunteers in the Atua Awhi Community Garden, Rotorua.

beneficiaries via the church foodbank, and periodically other charities eg, Women's Refuge. The aim is to produce vegetables which are easy to grow, prolific and which people know how to cook. Fruit from feijoa & lemon trees, rhubarb & vegetables were produced. This supplements the weekly donations made by the congregation and the church funded purchasing of other food to operate the foodbank.

Wairau Youth & Family Trust mission statement is ‘Promoting & supporting the wellbeing of local children, young people and families’. It employs a Community Childrens Worker for 35 hours per week; 12 hours at the local school, and the remaining hours developing and running school holiday programmes, and running ‘The Light Factory’ programme on Sunday mornings. The workers main role is in the Redwoodtown School and community. Holistic pastoral care, guidance & support is offered. Holiday programmes have been fully booked with several children returning.

Alongsiders - working together is better, Mt Maunganui/Papamoa. St Andrew Community Connect’s motto is 'fill the need - bridge the gap'. This project evolved from needs identified and confirmed through their involvement with the Whakamanahia Wahine programme and working with people in need. They built a team of mentors to become 'Alongsiders' to provide support to those women who were choosing to change and/or were vulnerable due to lack of support systems. Eight week Boundaries courses were run to help achieve this.


Presbyterian Support initiativesSouthland: The Attachment Groups project was year three of a 'Circle of Security Programme’ delivering and training staff to use facilitated video assessment techniques. Family Start staff show a video to clients and their interaction with their children is discussed, and then reviewed after the programme. The programme covers parenting for children under 3 years. Skills taught are relational - observing, understanding and responding consistently, safely & predictably to toddler cues (sleep, pleasure, distress, stimulation). The model is now firmly in place, and used in the programme along with support to those on it.

Otago: The South Dunedin Community Development Project focused on the unique needs within the South Dunedin communities of Green Island & Caversham, working alongside the communities on initiatives to meet their needs. This followed significant community development projects in the Dunedin suburbs of North East Valley and Pine Hill where the communities have taken ownership of projects. Neighbourhood links have been established via activities such as ‘Neighbours Day’, gym and walking groups, and by coordinating organisations and professionals such as Lions Club, retailers and the city council.

South Canterbury: The Incredible Years Toddler Parenting Programme is part of a series of interlocking programmes for parents, children and teachers. The programmes span the age range of 0-12 year. Family Works has been providing this programme to parents with children aged between 3-8 years for the past eight years. The Toddler programme provided families with early interventions and support. Parents had asked why they couldn’t get support earlier before behaviours were ingrained and harder to change. Incredible Years specifically targets parents at risk for abuse & neglect; socioeconomically disadvantaged families and childhood behaviour problems.

Upper South Island: Holly House residential service for young mums who receive support to become confident parents. This is the only residential facility/home for young unsupported mothers and babies in the South Island. Holly House provides these young women with safe, settled, family like accommodation, a supportive environment where they can learn the skills necessary to become confident, responsible parents. It is for young women aged between 14 & 25 year.

Central: ‘Turret Tots’ is a Family Works Wairarapa Mums and Toddlers Group giving south Wairarapa parents and caregivers regular opportunity to feel connected and supported within their community. This group is providing a vital service that reduces the risk of isolation of young parents and their children. This has a positive impact on their well being and quality of life. The children are also gaining valuable developmental experience through structured play, arts and crafts, music, puzzles, games, dress ups and outside play. The free drop in service gives parents a chance to relax and meet others with children around the same age.

East Coast: DAD n ME is a structured programme run at the Tauawhi Mens Centre which is part of Family Works Tairawhiti. This programme meets the need of many men in the community who come through the doors who are not in a primary parenting position due to separation, family violence, or statutory intervention. They learn tools to interact with their children and adopt new ways of relating, helping them to be actively and positively involved with their tamariki and whānau. 100% of participants agreed the programme helped them to achieve key outcomes. Whānau members experienced positive change in fathers’ behaviour with their children and their relationships with partners.

Northern: This collaborative project with Plunket in Huntly provides a Family Worker who supports at-risk children and their families to address complex issues. An interdisciplinary team service provides early interventions to vulnerable families, enabling them to make connections and changes that assist the families to flourish. One woman who was struggling financially was supported to find housing, WINZ entitlements, ECE for her children and assistance to look for work and turn her life around within a week.

Thank you for everything. You have stuck by me because you believe in me. I have learned a lot and know I still have a lot to learn but I’m in the best place to learn itYOUNG MOTHER AT HOLLY HOUSE, CHRISTCHURCH

Thank you for the amazing contribution and gift that you bring to our community....This course has absolutely blown me away.... & your ‘walk alongside’ attitude has truly touched me and in my own work I know I will now carry a little of your brilliance within me to share with othersPARTICIPANT IN THE ALONGSIDERS COMMUNITY CONNECT BOUNDARIES COURSE, MT MAUNGANUI/PAPAMOA


Our DonorsVery much appreciatedDonation and volunteer input are critical to our ability to offer vital services to those in need, and to make an important difference to the lives of people across the nation.

Donations in all forms are gratefully received by Presbyterian Support and Family Works services across the country. From spare furniture for families in need, canned food for the food banks, pre-loved items for the opportunity shops, business sponsorship for specific projects, to irregular donations of money or regular giving as a Guardian Angel. All donations support the work we do and make a difference to the lives of others.

We would like to especially acknowledge the bequests made to Presbyterian Support organisations over the last year. They are received with much thanks to the memory of the people who made them.

The donation of time and effort made by the many volunteers across the country is invaluable. We thank them for their support without which the food banks would be empty, Family Works buddy programmes would not happen, the Home Share services would not be possible, our day centres and parenting groups would be lesser services than they are, and our governance committees and boards would not function.

Presbyterian Support ensures the donations are used in the communities and areas from which they are received. Each donation is passed on to the Presbyterian Support or Family Works service and region that the donor nominates, or in the absence of a nomination, from the area it originated. The donations are noted in the annual accounts and reports of each Presbyterian Support regional organisation.

IMAGE ABOVE: Dad n Me Programme Our role as a Dad – The Parenting Tree workshop.

I realise that how I was raised and the paradigm of fatherhood is not 100% correct”, “I am communicating with my son and also being persistent in what I need to be doing to help my whānauGRADUATES FROM THE PRESBYTERIAN SUPPORT EAST COAST ‘DAD N ME’ – MEN’S PARENTING PROGRAMME

IMAGE ABOVE: Students donating time and energy to collect for the foodbank, Otago.


STORIES FROM THE REGIONS

NorthernBack from the brinkFor many years, Tanya found it hard to smile. She moved house nine times in six years, but couldn’t shift the huge emotional load she was carrying after a series of crises and failed relationships. Money was tight; she was struggling to be a good Mum to her young son Xaviar and had almost lost the will to live.

Family Works stepped in when Xaviar started showing signs of distress at kindy. A family worker realised that the best way to help the little boy was to support his mother to become the strong and loving parent she always wanted to be.

Through counselling, Tanya was gradually able to uncover the layers of hurt she’d tried to suppress for so long. She learnt it was “okay not to be okay” – rather than try to ignore her feelings, she could acknowledge her depression and find ways to affirm herself instead.

“I had looked for love in the wrong places and it didn’t work. Trust was a big issue for me but Family Works provided a safe place for me to open up and I was able to face all my experiences with open eyes. It helped me change my mindset from feeling worthless to feeling capable and worthy.”

Tanya and Xaviar are now back on firm ground. They’ve lived in the same house for more than a year, and Tanya has a job, with the aim of becoming debt-free. She knows how to look after herself better and is enjoying the bond she’s building with her son. Life is stable and the sun is shining again for both of them.

The following pages showcase some of the achievements from the day to day work in each of the seven regions. Making a difference together.

Making a positive difference in communities across New Zealand

IMAGE BELOW: Tanya and Xaviar now enjoy a strong bond and a stable life together.


East CoastPresbyterian Support East Coast take home Business AwardsPresbyterian Support East Coast (PSEC) was thrilled to be named the winner of the Pan Pac Large Business Award at the Westpac Hawke’s Bay Chamber of Commerce Business Awards 2014 in December. But the highlight of the evening was being named Supreme Business of the Year!

It was humbling and encouraging to be acknowledged by the Hawke’s Bay business community for our “strong strategic planning culture, with ongoing review and delivery against the plan”. The judges also commented that “PSEC demonstrates the ability to very effectively bring together a mix of philanthropic and commercial savvy on a significant scale. With a strong sense of purpose both in terms of business performance and service delivery, PSEC showed clarity of the strategic process. A well-managed business that keeps up to date and is very aware of its key drivers.”

As we approach our 70th year of serving the East Coast communities, this is strong confirmation that PSEC is responsibly governed.

In May 2015, Presbyterian Support East Coast celebrated this win with a Celebration Showcase of our services at East Pier Hotel in Napier. We invited local businesses to attend to find out more about our four services and our fundraising initiatives. The response was encouraging – many of our guests commented that they feel PSEC is far more ‘in the public eye’ than it used to be. Over the next year, we plan to increase this awareness with new events and initiatives.

IMAGE ABOVE: Winning Team: Presbyterian Support East Coast at the Westpac Hawke’s Bay Chamber of Commerce Awards 2014.

STORIES FROM OUR SEVEN REGIONS


IMAGE ABOVE: Family Works Central’s specially designed Out of Gate diary has proven popular with women taking part in the programme.

Upper South IslandThe laughter makes it special HomeCare Support Worker for Enliven Bev Gull has worked for Presbyterian Support in Blenheim for six years, helping elderly people in the community.

Asked what she enjoys about her job, Bev says she loves people: she loves finding out about their culture, their likes and dislikes, and enjoys helping people maintain their independence and dignity.

Asked to think of a ‘special moment’ with one of her clients, Bev chose supermarket shopping with Rosina. “Rosina is partially sighted and needs someone to explain where items are. So I help her and I explain where everything is.”

But what makes the experience special for them both? “It would have to be the laughter,” says Bev. “We laugh together so much.”

Bev says she thinks Rosina enjoys her visits because she has taken the time to find out how Rosina likes to have things done. “I work hard but I am always explaining where I am up to with things. This gives Rosina a sense of control over what has been done.”

Rosina has until recently always been very independent and Bev says it is hard for someone like her to share household responsibility when she has been so used to getting on with duties herself.

“I am a sensitive person and quite intuitive and I think this helps in the early stages of building a good relationship with clients.”

And Rosina? How important is it that Bev visits and helps out? “Oh it’s such a big help. Bev does things the way I like them to be done,” she says. “Bev and I have such a fun time shopping together. I would feel so isolated without Bev’s help and support. I am so grateful.”

CentralCeri’s story* The scars you can’t see are the hardest to heal. Ceri* knows that only too well. But what surprises her most is what saved her life: prison. For 18 years Ceri endured a physically violent and emotionally abusive relationship before she gathered the strength to leave. “The relationship was making me physically and mentally sick. I was arrested for willful damage and attempted arson when I tried to leave him.”

Ceri was sent to prison. She felt alone, but it kept her safe and was an important turning point. While in prison, Ceri began working with a Family Works Central Out of Gate navigator to set goals and make plans for the future. On release, her navigator helped her find accommodation, meals, counselling and reminded her she wasn’t alone. “I had no money, one pair of clothes and nowhere to go. If my Family Works navigator hadn’t helped me I don’t know what I would have done.”

She says her Out of Gate was a 'godsend'. “I had to get on with my life and Out of Gate has given me the strength and the tools to. When I had literally nobody they were there for me every step of the way, reminding me that I can do it.”

Today, Ceri is working part time while studying to become a professional chef. “I feel like I’m finally making something of my life.”

The Out of Gate programme, funded by the Department of Corrections, sees Family Works working alongside women before and after release, helping them to identify what they need in order to settle back into the community without re-offending.

*Names changed to protect our client’s identity

IMAGE ABOVE: Enliven HomeCare Support Worker Bev Gull (left) shopping with her client Rosina.


STORIES FROM OUR SEVEN REGIONS

IMAGES ABOVE Top to bottom: Pretty in Pink – residents at Margaret Wilson home in South Canterbury are always keen to get involved in activities. This time, a photo shoot for a calendar fundraiser was the catalyst for a dress-up.

Hours of Creative Energy - Enliven Day Centre clients and Croft Rest Home residents turned everyday recyclable household items into a stylish “Wearable Arts” fashion show in South Canterbury.

South Canterbury Empowering residents makes an ongoing difference to quality of life throughout rest homes managed by Presbyterian Support South Canterbury (PSSC)At the heart of residential care is The Eden Alternative – an elder centred philosophy aimed at positively supporting residents by actively combating the ‘three plagues’ of loneliness, helplessness and boredom. Key to this approach is resident-centred decision making and involvement, reflected in a wide variety of initiatives, from small to significant. Benefits for residents, families and staff, are rewarding and often unexpected.

In July, clients from our Enliven Day Centre and Croft Home applied hours of fashion flair and resourcefulness to the creation of garments and accessories for a ‘Wearable Arts’ fashion show. Modelled for a sizeable crowd in great style by residents, staff, relatives and children, the delightful and colourful array of outfits showcased pre-used items such as egg cartons, ‘Chux’ wash cloths, chocolate wrappers, ice-cream containers and even empty medication packs. A memorable highlight was the moving courage and determination of one resident with severely curtailed mobility - her proudly unaided catwalk parade brought tears to the eyes of family and caregivers alike.

The introduction of buffet dinners at Margaret Wilson home has served up a platter of positive feedback, a quadrupling in salad consumption and the introduction of larger plates to accommodate the increased variety and quantity of food

being enjoyed. Several residents have surprised even themselves by getting up and self-serving from the buffet unaided. Residents have also become more helpful and communicative to each other at mealtimes, chatting to people they have not previously conversed with. Staff also feel very positive about the change, with one staff member reporting she enjoyed the process so much she felt like ‘giving her week’s wages back’!

At Wallingford rest home, a ‘Wishing Jar’ has empowered resident requests. A visit to a daughter’s grave, a day trip to Fairlie and a dual control toaster to enable both light and dark toast to be prepared simultaneously have been just some of resident led initiatives reflecting an Eden centred approach to enhancing the day to day lives of our residents.


OtagoPresbyterian Support Otago’s (PSO) response to various issues affecting clients and the community was wide-spread last yearPresbyterian Support Otago’s (PSO) response to various issues affecting clients and the community was wide-spread last year.

Otago hosted a New Zealand Council of Christian Social Services pre-general election meeting in Dunedin to lobby candidates about the growing problems of income equity, joined the New Zealand Aged Care Association in publicly objecting to the continuing under-funding of aged residential care providers, and pushed for an increase in the wages of aged care workers.

‘Out in the Cold’, a book detailing research results from a study into the state of low-income rental housing in Dunedin was launched in August 2014 to wide acclaim. It was a follow-up study to one conducted 10 years ago when PSO then stated there was a need for government to introduce a housing Warrant of Fitness process. This decade of lobbying has finally been fruitful in the recent announcement of a tightening of the Residential Tenancies Act around housing standards. It requires all rental properties to be insulated by 2019.

A meeting request from the Minister of Social Housing to discuss social housing issues indicated the high esteem in which the organisation’s opinions are held. That same regard is held by other government and local organisations working alongside PSO in endeavouring to have all Dunedin homes insulated and heated, under the Cosy Homes scheme.

Family Works led the response by Dunedin’s social service agencies when devastating flooding hit the city’s low-lying areas in June 2015. With responsibility for providing emergency housing and foodbank services for many families, the event revealed the need for on-going wrap-around support for many families who had not accessed social services previously.

IMAGE BELOW: Meeting Minister Bennett.

IMAGE BELOW : Completed ANZAC board at Peacehaven Village.

SouthlandMemorial to the fallen soldiersIn April 2015, the 100th anniversary of the Anzac’s landing at Gallipoli was commemorated.

Presbyterian Support Southland (PSS) acknowledged the centenary with various Anzac remembrance projects. Most notably was a large mosaic created at Peacehaven Village. The mosaic featured 64 individually hand-painted tiles. With each title depicting an idea about the Anzac’s, they represented personal tribute’s to commemorate World War 1. For some residents the artwork brought back memories and proved cathartic; especially for one resident who was a prisoner of war during World War 2. He painted a very moving tribute of himself standing behind a barbed wire fence.

Everyone involved painted from the heart and residents who were less able worked with others for assistance. A volunteer builder also pitched in and enabled residents to help build the wooden frame to display all the titles.

Dozens of yarn bombed poppies were created to decorate Peacehaven’s entrance, guiding the way to the finished mosaic sitting prominently in the Holmes Lounge for all to enjoy when visiting Peacehaven Village. There was great enthusiasm surrounding the mosaic and the remembrance projects. People invested a lot of time in planning and creating them. They brought together a real sense of community with residents, staff, volunteers and family members all getting involved.

A wreath made by residents was also laid at the Invercargill Cenotaph on Anzac Day on behalf of PSS. It was presented by Ken Holmes, a cottage resident at Peacehaven, a veteran and former Prisoner of War.


CounsellingParenting ProgrammesIncredible YearsFamily Violence ProgrammesSocial WorkSocial Workers in Schools (SWiS)Youth Workers in Secondary Schools (YWiSS)Community DevelopmentCollaborative ServicesBudgeting/FoodbankYouth ProgrammesOp ShopFamily Dispute Resolution - Upper North IslandOut of GateMothers & Babies Prison Service

CounsellingParenting ProgrammesIncredible YearsFamily Violence ProgrammesSocial WorkSocial Workers in Schools (SWiS)Community CareCollaborative ServicesYouth ProgrammesOut of Gate

CounsellingRelationship CounsellingEmployee AssistanceParenting ProgrammesIncredible YearsParenting through SeparationFamily Violence ProgrammesSocial Worker in Schools (SWiS)Social WorkYouth ProgrammesYouth JusticeFoodbankRestorative PractiseCommunity DevelopmentSupport NetworksNew Settlers' GroupYouth MentoringStrengthening FamiliesFamily Dispute Resolution - Lower North Island and South IslandOut of GateClinical Supervision

Day Programmes:Tai Chi/Activity ProgrammesDementia Day CareCommunity CafésCommunity Support:Restorative Home Support

Day Programmes:Day Respite Programmes & Community CafésDementia RespiteSenior ChefConnect Community Support:Restorative Home Support

Day Programmes:Activity ProgrammesTai ChiDementia Day ProgrammeCommunity Support:In-Home SupportContinence ServiceCarer SupportIndividual SupportDementia In-Home RespiteResidential:Rest HomeHospital CareDementia CareIndependent Living UnitsPalliative CareRespite CareRetirement Villages

ACC Home SupportIndividual Support

HospiceReal People - ResidentialReal People - Vocational TrainingReal People - Day ProgrammeJ H Mason & Sheilton VillageOp Shops (4)

ACC Home SupportIndividual Support

REGIONAL SERVICES 2015

Presbyterian Support has three operational areas. Family Works offers a range of social services and programmes, striving for connected, well-functioning families and communities. Enliven/older people’s services offer a range of programmes and care services in community and residential settings that enhance the lives of older people and their families. The Disability/other services area includes support for people living with disabilities, activity programmes, residential care, and hospice services. Regional responses vary depending on the particular needs of the area.

Disability/Other

Enliven/Services to

Older People

Family Works

CentralNorthern East Coast


CounsellingParenting ProgrammesIncredible YearsParents as First Teachers (PAFT)Social WorkSocial Workers in Schools (SWiS)Buddy/MentoringPlay TherapyCommunity DevelopmentCollaborative ServicesYouth ServicesHolly House for Young MothersHolly House Outreach ServiceFaith House Teen Parent FlatPacific Island HealthBudgetingOut of GateSmoking Cessation

CounsellingParenting ProgrammesIncredible YearsParenting through SeparationFamily Violence ProgrammesSocial WorkSocial Workers in Schools (SWiS)Child & Family PsychologistBuddy/MentoringGrandparents Raising GrandchildrenCommunity DevelopmentCollaborative ServicesFoodbankAlternative CareOut of Gate

CounsellingParenting ProgrammesIncredible YearsSocial WorkOp ShopsBuddy/MentoringCommunity DevelopmentCollaborative ServicesBudgeting/FoodbankYouth Services/ProgrammesChildren's ProgrammeStrengthening FamiliesMental Health Activity ProgrammeOut of Gate

CounsellingParenting ProgrammesCool Families GroupsIncredible YearsFamily Start ProgrammeCircle of SecurityYoung Parents Service Family Violence ProgrammesSocial WorkPsychological ServicesBuddy/MentoringFoster CareCommunity DevelopmentCollaborative ServicesStrengthening FamiliesOut of Gate

Day Programmes:Activity ProgrammesHomeShareDementia Day Care/Carer SupportCommunity Support:Restorative Home SupportCounselling/Social WorkKaiawhina Community SupportGrandparents as Parents Support Falls Prevention

Day Programmes:Day Centre - Mon-FriDementia Club - SatCommunity Support:Restorative Home Support- Community First- Counselling/Social WorkResidential:Rest HomeHospital CareDementia CareIndependent Living Units

Day Programmes:Activity ProgrammesHomeShare Dementia SupportCommunity Support:Family/Whānau SupportVolunteer Visiting ServiceIndividual SupportResidential:Rest HomeHospital CareDementia CareRespite CarePalliative CareIndependent Living UnitsRetirement Villages

Day Programmes:Activity ProgrammesCommunity CaféDementia Day CareCommunity Support:Supportlink (Volunteer based)Carer SupportResidential:Rest HomeHospital CareDementia CarePalliative CareRespite CareIndependent Living UnitsRetirement Villages

Volunteer ServicesEarthquake SupportMental Health Support

Physical Disabilities- Residential

South Canterbury

Upper South Island Otago Southland


FINANCIAL STATEMENT

Taone O’ReganNational Executive AdministratorPresbyterian Support NZ

Rev John McKeanNational Council ChairPresbyterian Support NZ

Presbyterian Support New Zealand (Incorporated)Statement of Financial Performance for the year ended 30 June 2015

2014/15 $

2013/14 $

RevenueSubscriptions 357,967 368,314

Sponsorship Income 209,700 206,195

Project Levies 320,553 170,024

Interest 20,425 7,392

Badge Sales – 768

Donations 269 10,250

908,914 762,943

Expenditure

National Council Meetings 20,182 19,771

National Management Meetings 35,813 49,089

Research and Special Projects 274,182 45,653

Advertising 5,732 11,969

Subscriptions Paid 39,109 40,428

Labour 189,873 132,079

Financial Services 17,000 16,867

Audit 2,300 2,300

Annual Report 7,343 7,441

Depreciation 2,507 1,439

Legal Services 35,419 1,952

Rental and Finance Lease Costs 11,204 15,042

Other 38,988 104,468

Website Development 17,554 18,794

Sponsorship Allocated to Regions 175,534 188,202

Total Expenses 872,740 655,494

Net Surplus/(Deficit) for the Year 36,174 107,449

The information featured above has been extracted from the audited financial statements which are available in full on our website: ps.org.nz

For and on behalf of Presbyterian Support New Zealand (Incorporated) 16 September 2015


CONTACT DETAILS

For more information visits us online ps.org.nz enliven.org.nz familyworks.org.nzPresbyterian Support New ZealandPO Box 2174 Wellington 6140 Ph 04 473 5025

Presbyterian Support NorthernPO Box 99890 Newmarket Auckland 1149 Ph 09 520 8600

Presbyterian Support East CoastPO Box 8119 Havelock North 4157 Ph 06 877 8193

Presbyterian Support CentralPO Box 12706, Thorndon Wellington 6144 Ph 04 439 4900

Presbyterian SupportUpper South IslandPO Box 13171 Armagh Christchurch 8141 Ph 03 366 5472

Presbyterian Support South CanterburyP O Box 278 Timaru 7940 Ph 03 687 7945

Presbyterian Support OtagoPO Box 374 Dunedin 9054 Ph 03 477 7115

Presbyterian SupportSouthlandPO Box 314 Invercargill 9840 Ph 03 211 8200

Family Works New ZealandPO Box 2174 Wellington 6140 Ph 04 473 5164

Family Disputes Resolution ServicesUpper North Island 0800 737 6583

Lower North and South Island 0800 337 100

ANNUAL REPORT 2014/15Presbyterian Support New Zealand

making a difference together annual report presbyterian … · making a difference together annual...

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