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Making a Great First Impression Tips on Successfully Navigating the Job Interview Process April Luncheon

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Page 1: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Making a Great First Impression

Tips on Successfully Navigating the

Job Interview Process

April Luncheon

Page 2: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Introductions

Sebastian Steadman

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Page 3: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Experience with Interviewing

Interview Symposium

− Last 5 years at the College of Charleston

− Local professionals conducting mock-

interviews

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Page 4: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Topics of Discussion

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Interaction

Interview Experience

Good Interview Basics

Interview Nuggets

Page 5: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interaction

− Sit down if your last interview was longer than:

5

10 years ago

5 years ago

2 years ago

1 year ago

6 months

2 months

1 week− What was the most difficult

question you were asked?

Everyone stand up

Page 6: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Informal Survey Results

6

91 Participants

0 20 40 60

Less than 1 year

1 - 3 years

3 - 5 Years

Over 5 years

Last time you had an interview:

36%

64%

Somewhat prepared

Very prepared

How prepared did you feel:

Page 7: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interaction

Sample Interview Questions in front of you on

the table

− Pair up

− Question 1: Ask your question to your partner

Give some feedback

− Question 2: Ask your question to your partner

Give some feedback

− 2 minutes for each question

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Page 8: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interaction

Format of Questionnaire

8

1

2

3

Page 9: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interaction

Format of Questionnaire

9

4

Page 10: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

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Page 11: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Question 1

2 Minutes

11

1 Minute

30 Seconds

Feedback

Page 12: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

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Page 13: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Question 2

2 Minutes

13

1 Minute

30 Seconds

Feedback

Page 14: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Types of Interviews

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Behavioral-based Interview

Screening

Panel

Types of Interviews:

0 20 40 60

Other

Behavioral

Not sure

Screening

47%35%

18%

Individual Panel Other

Interviewers:

Page 15: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Behavior-based Interviewing (BBI)

Understand your thought process

Recognize decision-making skills

Application of your experiences

Demonstration of desired capabilities

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Behavior-based interviewing is designed on the

premise that your past behavior will help predict

future behavior.

Page 16: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

BBI Commonly Asked Questions

Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.

Give me an example of a time when you had to choose between producing a quality product and meeting a deadline.

Tell me about a suggestion you made to improve the way job processes/operations worked. What was the result?

Give me a specific example of a time when you did not meet a deadline. How did you handle the subsequent situation?

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Page 17: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Create a S.T.A.R. story

Situation:

Describe an overview

of the situation

Task:

Talk about the task

Result:

Positive result

Action:

Describe the action

you took17

Page 18: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Screening Interviews

Screening Interview is used to narrow down the

list of potential job applicants

− Phone interview

− Face-to-face interview

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Page 19: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Screening Interview Questions

Tell me a little about yourself

Why are you interested in working for this organization?

Why have you chosen this particular field?

Describe your best/worst boss.

What is your major strength/weakness?

What does “an acceptable opportunity for promotion” mean to you?

Where do you see yourself in three years?

Describe an experience in which you worked as a part of a team.

Do you have any questions for me?19

Page 20: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interview Panel

Panel or group interview:

− Start your eye contact with person asked, make eye

contact with each of the panel members, and finish making

eye contact with the person who asked.

− Talk to all of them and not just the person who posed a

particular question - your answer has to be the correct one

for each panel member.

− If there is one particular panel member who everyone else

seems to agree with or “defer” to, make sure you impress

him or her.

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Page 21: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Unique Interview Questions

Explain to me why manhole covers are needed?

Why do clocks run clockwise?

What is 99.5 divided by 2?

Describe something funny that happened to you in the last six months.

If you walked into an elevator and everyone was facing the opposite direction, what would you do?

These types of questions are to designed to:

1. Throw you a curveball

2. See how think on your feet

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Page 22: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Good Interview Basics

Prepare for the interview

Research the organization

Review your resume

Ask questions

What to bring

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Page 23: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Preparation

If you know what you want to say ahead of time,

you can usually articulate it better.

If you know something about the organization to

which you are applying, you will have a better

idea as to how to frame questions and answers.

Being prepared will give you more confidence

and boost your overall performance.

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Page 24: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Preparation (cont.)

Write out answers to sample questions

Give answers to friend, mirror, tape recorder

Attend professional events

Practice Interview

Mock Interview

Research the company or organization that is interviewing you

Ask people you know questions about the organization you are applying to

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Page 25: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Research

Current Financial Statements

Age of the organization

Products or Services it offers

Past and anticipated growth

Current problems or needs

Does it have a parent organization or

subsidiaries?

Identify information which coincides with your

education, interests, or experiences.

Key people in the organization25

Page 26: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Research (cont.)

Organizational structure

Major competitors

Reputation

Assets and earnings

Types of customers

Why do you want to work for this organization?

What interests you about the products or

services the organization provides?

What do you know about the organization?

Why do you think you would like this job?26

Page 27: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Review Your Resume

Review your resume:

− Highlight the most relevant experiences in your

interview

− Note personal strengths or accomplishments not

mentioned in your resume

− Recall any positive work habits developed at work or

in school

Review your portfolio:− Use your relevant examples of your work

− Add any pertinent information

− Think about how to incorporate during the interview

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Page 28: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Questions to Ask the Interviewer

Would you mind telling me about your background and

how working at XYZ has helped satisfy your career

desires?

What aspects of the job would you like to see improved?

What are the key challenges and/or problems facing the

person in the position?

Is there room for professional growth and upward

mobility?

When, how, and by whom would I be evaluated? What

are the performance criteria?

What is the department’s environment/culture like?

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Page 29: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

What to Bring

Legal pad/portfolio to capture notes− Extra resumes

− List of references

− List of questions

− Place to take notes

Interview portfolio− Sample of completed project

− Writing Samples

− Letters of Recommendations

− Awards

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Page 30: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interview Checklist

Research

Practice

Be prompt and prepared

Be conversational

Thank the interviewer

Follow-up after the interview will set you apart

Write a thank you letter to anyone you have spoken to

Review the interview process and your performance, and evaluate yourself after the interview

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Page 31: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interview Nuggets

Remember – this is a “two-way” street, you are

interviewing the company as well to determine if

this is a good fit for you (job & culture)

Relate the position you are interviewing for to

tangible past successes

Don’t ask the typical questions

Manners are Everything: Follow up with a

handwritten thank you note

When you enter a room full of people, extend

your hand and introduce yourself immediately,

and with confidence. 31

Page 32: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interview Nuggets

Use interviewer’s name

Make small talk on your way back to be

interviewed

Know something about your interviewer

Create a “Me” elevator speech

− Know your three strengths

− Know your three weakness

− Know three reasons why an employer should hire you

− Know three reasons why you want the job

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Page 33: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Interview Nuggets

Be prepared with a list of your questions

Be prepared to talk about and share insights

how you keep your self current with industry

developments

No matter what position your are interviewing

for, ask about what you can do to grow the

company's business, or protect the company

brand at all times.

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Page 34: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

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Page 35: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Contact Information

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Sebastian Steadman

Senior Consultant

Booz Allen Hamilton, Inc.

4401 Belle Oaks Drive

North Charleston, SC 29405

Tel (843) 529-3562

Mobile (843) 822-8818

[email protected]

Page 36: Making a Great First Impression - WID Palmetto Chapterwidpalmettochapter.org/presentations/WID_Making_a_Great_First... · Making a Great First Impression Tips on Successfully Navigating

Making a Great First Impression

Tips on Successfully Navigating the

Job Interview Process

April Luncheon