making iot data beautiful, coty drives sales by optimizing in-store merchandising
TRANSCRIPT
This Exhibitor Big Ideas session is developed, produced and sponsored by
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Making IoT Data BeautifulCOTY Drives Sales by Optimizing In-store MerchandisingJanuary 15, 2018
This Exhibitor Big Ideas session is developed, produced and sponsored by2
Data is power
New data + alerts for improved display execution & sales performance at retail
This Exhibitor Big Ideas session is developed, produced and sponsored by
How much will CPG Marketers spend in 2017?
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$225Billion
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Where is largest portion spent?
4Cadent Consulting Group- 2017
Consumer Promotion,
10.5%
Shopper Marketing,
12.9%
Traditional Advertising,
13.3%
Digital, 19.9%
Trade Promotion,
43.4%
§ Traditional Advertising§ Digital marketing§ Shopper Marketing§ Consumer Promotion§ Trade Promotion= $98 Billion
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TO CELEBRATE AND LIBERATETHE DIVERSITYOF YOUR BEAUTY
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The Beauty ConsumerShe is a beauty enthusiast who is looking for both her favorite products and the latest new products and trends.
Her trip is not a traditional stock up, planned purchase but rather one that is discretionary and impulsive in nature. Her impulse purchase is influenced by what she sees in the media and in-store.
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Displays drive significant sales
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Challenge is Display Compliance
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% Displays orderedthat are executed at retail within the sales period in the approved store list
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Challenge is Display Compliance
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Industry is 50%= opportunity for improvement!
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Historic solutions, there was not a good one…
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§ Little data was available and was not real-time to take action
§ Work with retailers to improve execution but there were lags
§ Send out 3rd Parties to set up displays which costs additional money and often missed key alignment dates
§ Utilize 3rd Parties to audit execution compliance
Needed actionable data!
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Why it matters
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§ Lost incremental sales opportunities for the category
§ 50% of displays don’t get executed so there is waste
§ Inventories build and impact GMROI
§ Future display forecasts are not optimized
Opportunity: Leverage data to increase store execution, drive incremental sales, improve ROI and enhance future planning.
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Optimal Future State:
§ Real Time Display Location Data- Floor or Not
§ Brand & Retailer Execution Partnership
§ Brokers or Store Personnel Leverage Data to Increase Compliance
§ Increase Category Sales
§ Optimize Future Promotions/Displays based on Data Analysis
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Real Time Data +Brand & Retailer Partnership
Category Sales Opportunity
=
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The Shelfbucks Solution
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ü Increase category sales
ü Real-time location data (On sales floor or not)
ü Brand & Retailer execution partnership to drive efficiencies
ü Brokers or stores use data to increase performance and strengthen operations
ü Merchandising use data to optimize future promotions/displays
CVS pilot 2 years ago Now at scale
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Real-time Display Data & AlertsHow it worksIndustry FindingsCase Studies©2017 Shelfbucks Confidential & Proprietary
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20-35% incremental sales volume with actionable data & alerts to improve performance
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Data from every display, every store, every day
Improved execution & decision making
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More Days on Display =Improve 35% pointsSales & Category ShareGM ROIOptimize Trade $, COGS & TimeReduce Excess Inventory
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Where are your displays
every day
Confidential
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SKU-level Incremental
Sales
Incremental Sales by
Week
Confidential
This Exhibitor Big Ideas session is developed, produced and sponsored by
Identify missed sales
$1,000,000+
Confidential
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Full transparency incommunications + planningacross merchandisingsupply chain &store operations
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Early Results & Case Studies500 Million Data PointsEarly Industry Insights
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Shelfbucks 2018+Shelfbucks 2017500 Million Data Points
2 Trade Channels3 Retail Chains
6,500 Stores27 Programs9 Categories
19 Display Types183 Products
3 Billion Data PointsMass, Grocery, Drug Trade Channels
Top National Retail Chains30,000+ Stores
most Programsmost Categoriesmost Display Types
Thousands Products
Historical
Scale
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500M data points. Three chains. Two trade channels. 50+ programs.
Source: 2016 Shelfbucks Study
Historical Reporting
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80%
50%
Program D
41%
Program C
19%
91%
Program B
95%82%
Program A
0%
On-Floor Rate Sales Performance
Hidden SalesOpportunity
Unlock hidden sales opportunities
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Late/neverOn-timeearly
28%14%58%Allergy
44%11%45%Snack
53%17%30%Snack
30%26%44%Beauty
33%15%52%Cough & Cold
62%12%27%Beauty
45%11%44%Beauty
On-time varies widely
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Display 1 -SKU Mix
Display 2 -SKU Mix
SKU mix drove sales lift
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41%
80%
Store Brands Program
ActualExpected
-39%
30%
70%
New Product Launch
ActualExpected
-40%
High profile programs had high variability
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Grocery Battery Display Case Study
Displays arrived late
Displays put on floor late
Displays never arrived
Displays thrown away
This Exhibitor Big Ideas session is developed, produced and sponsored by30
+391KIncremental
sales at scale
+64%Sales lift when
executed
Challenge• Sales rate higher when displays on sales floor
• Sent alerts to stores requesting execution
Results• Stores took action to execute displays
• 64% sales lift per day when display executed
• At scale $391K additional sales during period
Grocery Battery Display Case Study
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In Supply Chain
In Stockroom
On floorWas on-floor, but now removed
Disposed without being placed on-floor
• 39 delivered to wrong store• 60 never delivered
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Drug Beauty Display Case Study
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+33%Incremental execution
+45%Stores took
action
Challenge• Only 800 displays on sales-floors at start date
• Sent alerts to 600 stores requesting execution
Results• 270 additional stores took action to execute displays
• Added 8,400 additional days of promotional sales
• Additional 33% incremental display execution
Drug Beauty Display Case Study
This Exhibitor Big Ideas session is developed, produced and sponsored by
In Supply Chain
In Stockroom
On floorWas on-floor, but now removed
Disposed without being placed on-floor
• 16 delivered to wrong store• 90 never delivered
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Drug Allergy Display Case Study
This Exhibitor Big Ideas session is developed, produced and sponsored by34
+17%Incremental execution
+32%Stores took
action
Challenge• Only 800 displays on sales-floors at start date
• Sent alerts to 443 stores requesting execution
Results• 143 additional stores took action to execute displays
• Added 5,800 additional days of promotional sales
• Additional 17% incremental display execution
Drug Allergy Display Case Study
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Before Data§ 50% execution§ $9M sales during period§ $12M excess inventory
BrandOpportunity
60K displays $21M sales
opportunity
After Data§ 80% execution§ $14M sales during period§ $7M excess inventory
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Before Data§ 50% execution
§ $450M sales during period
§ $550M excess inventory
RetailerOpportunity
3M displays $1B sales
opportunity
After Data§ 80% execution§ $750M sales during period§ $250M excess inventory
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§ Increase Category Sales
§ Real-time location data for decision making and action
§ Brand | Retail transparency & partnership
§ Field & Stores Operations use data to increase performance
§ Merchandising and Inventory Management use data to optimize future promotions/displays
COTY & CVS Benefits= Industry Game Changer
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Thank you + QAContact:Karen Van Dongen, [email protected] Erik McMillan, [email protected]
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