making it happy_with_mobile_content_management

Making IT Happy With Mobile Content Management

Lee Dallas Big Men On Content

http://bigmenoncontent.com

© 2011 bigmenoncontent.com

Who Are The BMOC? Opinions and discussions about content management by two of the biggest names in the business (measured by weight not volume)

Disclaimer The opinions expressed here are the personal opinions of the authors. Content is not read or approved in advance by EMC and does not necessarily reflect the views and opinions of EMC.


Lee Dallas [email protected] Twitter:ldallasBMOC

Marko Sillanpää [email protected] Twitter:msillanpaaBMOC

Content must be more than simply managed – it must be manageable while in motion.

What does mobile really mean for us?

From a personal wireless device outside your brick and mortar you must be able to: *  Consume *  Converse *  Capture *  Contribute *  Collaborate


The Worst Kept Secret in Technology IT Really Does Hate You


In a perfect world no one would be able to use anything

-‐ Mordac, Preventer of Technology

Why IT Hates You

*  You break things *  You control the money *  You ask for things you can’t

afford *  You break the rules and hold

them responsible *  You hate them too


Disruption of the balance between productivity and risk that IT is tasked with maintaining.

Why IT Hates Mobile Content

*  Introduction of Risk *  Loss of control *  Access and Location *  eDiscovery

*  Consumerized Expectations *  User Experience *  Pace of Delivery

*  Threat to Entrenched Development Practices

*  Outdated Funding Models


How Do We Get Along What are the trends in the market that will make mobile enablement of content applications palatable to more IT organizations?


Trend #1 The Paradox of Choice Computing is Changing Everything The users – not IT – will determine the platform and form factor for consuming enterprise content and data. The very thing that appears to be the greatest threat will make possible the greatest gain.


To deploy or not to deploy…

Companies must make a strategic decision to either own or enable user technology to meet the demand for consumer technology.


….Enablement is winning

*  Deliver Logic Over Logistics *  Connectivity is no longer the barrier *  Cost savings overwhelm security objections *  Challenges Remain *  Which platform to target *  Which paradigm to follow (Native or WebApp) *  Accordion Form Factors *  Security is still a risk

Apps Over Assets


IT must still address issues of data security and development logistics that are made more complicated with mobile delivery.

It’s a dirty job but somebody has to do it


Trend #2 Industrial Strength Security Moves Outside the Firewall Security capabilities for mobile content and application delivery are becoming industrialized. IT no longer has ride on the bleeding edge to deliver basic capabilities.


Things that go beep in the night

IT has legitimate concerns about mobile computing and mobile content initiatives are not immune even with basic publishing model.


Tools and patterns have matured making risk acceptable *  Mobile VPN Enabling Access To Existing Systems *  Security Aware Clients *  Cloud Trusts

Public Sector Could Actually Lead Private Sector *  Public Data Easier To Mobilize *  Federal Initiatives Drive Acceptance *  Conservative Agencies Embrace Mobile Form Factors

Off The Bleeding Edge


Trend #3 Content Management Entering The Jetstream Applications and data moving to mainstream cloud offerings accelerate mobile content enablement.


*  Mobility and Cloud Adoption Are Symbiotic *  Acquisition and Adoption *  OPEX vs. CAPEX *  Business vs. IT Initiated *  Delivery Decisions Without Debate *  Validated Requirements *  Core Features *  Security *  Paving The Last Mile

Cloud Content Acceleration


Trend #4 Service Enabling Existing Applications Leveraging BPM and SOA IT departments are rethinking monolithic applications to move discreet use cases onto mobile platforms.


*  Enable access to existing processes with mobile transactional components

Beyond eMail


!

Source : EMC xCP xCelerator – Travel Portal Sample https://community.emc.com/community/edn/documentum

Trend #5 Mobile Enabling Development Tools Multi-‐Platform Integrated Development Environments (IDE’s) and full lifecycle hosted mobile application services accelerate traditional IT release cycles.


Write Once, Run Use Anywhere

*  Internal granular services expose enterprise data *  Cloud application

deployment services solve for BYOD *  It is now faster to develop,

deploy and dispose than to analyze, agonize and alienate.


*  Trend #1 – The Choice Computing Paradox

*  Trend #2 – Industrialization of Cloud & Mobile Security

*  Trend #3 – Mainstream Cloud Content Management

*  Trend #4 – Service Enabling Existing Components

*  Trend #5 – Mobile Enabling Development Environments

Trends to Happier IT


How Do We Get Along   Acknowledge each other’s challenges   Accept IT’s requirements   Appify experience expectations   Adopt Incrementalism   Assume multi-‐cloud integration


Discussion


Thank You


making it happy_with_mobile_content_management

Documents