making the case for change - sysdoc at ukisug 2015
TRANSCRIPT
![Page 1: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/1.jpg)
corpo ra te rewards .co .uk
Making the case for change Sue Smith, Guy Sorrill
![Page 2: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/2.jpg)
• What is change management?• What does an absence of change look like?• Creating awareness of change management• Personalising the message• Winning hearts and minds and ensuring ownership• Scope it/Size it/Price it• Visible/tangible quick wins• FAST FORWARD: What does good change look like?
Agenda
![Page 3: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/3.jpg)
What is Change Management?
![Page 4: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/4.jpg)
• Lack of context for change
• Inconsistent ways of working
• Inability to perform role well
• Wrong first time
• No clarity on timing/purpose
• Misaligned leadership
… leads to Cost later on
What does an absence of change look like?
![Page 5: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/5.jpg)
Creating an awareness of Change Management?
© Sysdoc 2014 © Jaguar Land Rover 2014
![Page 6: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/6.jpg)
• Think about your key messages
• Translate change into local language
• Consider how to engage your business
• Begin with the end in mind
• Be clear on your requirements
• Simplify
Personalising the message
![Page 7: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/7.jpg)
• Successful implementation requires commitment building and behaviour change• Getting across management layers, ensuring change is owned by the business• Defining the roles/commitment/expectation
Winning hearts and minds and ensuring ownership
![Page 8: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/8.jpg)
Funding is a necessary evil:
• Scope
• Timeline
• Define resource
• Source the team
• = cost
Scope it/Size it/Price it
![Page 9: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/9.jpg)
• Importance of delivering on expectations
• Transparency / reporting
• Visibility of delivery
Visible/tangible quick wins
![Page 10: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/10.jpg)
• Defined change management• Created awareness of the need for change• Personalised the message to the audience• Won hearts and minds, ensured clear business ownership• Scoped/Sized/Priced the change• Identified and communicated quick wins and achievements• FAST FORWARD: What does good change look like?• Begin with the end in mind – what is the operational readiness point?
Recap
![Page 11: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/11.jpg)
FAST FORWARD: What does good change look like?
![Page 12: Making the case for change - Sysdoc at UKISUG 2015](https://reader031.vdocument.in/reader031/viewer/2022030214/588b1b7b1a28ab78398b54cb/html5/thumbnails/12.jpg)
Thank you