making your pa career count
DESCRIPTION
Making Your PA Career Count Presentation delivered to over 100 PA's and EA's at the Office 2014 show in Olympia London in October 2014TRANSCRIPT
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Chris Wyle
Pitman Training - Birmingham
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Welcome
Why are you here?
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Talk the talk
Tighten the reigns
Calculate your worth
Agenda
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Talk the Talk
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• PA as a middle manager
• Budgetary awareness
• Savvy about Business costs
• Seeing the bigger picture
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Mmmmmmmm
Chris’s Cup Cakes
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Direct Labour
wages
Direct Costs
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Salaries staff not involved in production e.g. sales/ shop personnel.
Materials used to help but not component parts e.g. cleaning, knives etc.
Expenses heating, lighting, admin, R&D, rent, rates.
Indirect Costs
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Penetration
Skimming
Low/ High
Loss Leaders
Promotional
Market
Pricing
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Tighten the Reigns
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Why is this important?
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Analogy
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Negotiating
• We do this outside of work – where?
• Where we can do this at work?
• Win/Win• Know your market
- Competitors- Order history- Market rate- USP’s
• What are your parameters?• Loss leaders• Low cost addition• Incentivises for Bulk orders
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• Rapport• Smile if applicable• Be Friendly, Assertive & Confident • Remember BananaRama• Negotiating success
– Reciprocity– Liking– Social Proof– Giving
Soft skills
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Calculate your worth
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PROJECT PLAN: HOW TO MAKE YOUR PA CAREER COUNT
ACTION FOCUS AREA DETAILS ACTIVITY DETAILS COMPLETE BY (insert date)
PRESENT (to boss by
date)FURTHER ACTIONS
Develop profitable idea proposal.
Generating profit for the business.
Look for money making/cost saving areas.
Outline activity (budget/savings/profit) Develop a compelling business case.
Negotiate with suppliers. Saving money.
Review of all suppliers in order of quick wins, also flag longer term projects.
Put suppliers in your remit out for tender, research average costs, negotiate and work out monthly and yearly saving.
Request training. Present yourself as a business investment.
Outline Relevance of training to you and the business - what will they gain?
Formulate business case: cost of training, length of training (in work hours/own time), expected increased capabilities, benefit to the business, put a value to your increased skills (in terms of hours/output/capabilities- would it save them hiring someone?)
Request salary increase.
Present as a business case.
Detail achievements (project successes, business savings, business improvements, put a cash value against as many elements as possible.
Formulate into a proposal.
Project Plan
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Contribution
• Savings
• Earnings
• Process/procedural improvements
• PR generated/Good will earned
• Introductions or connections
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Your Successes
• Project
• Integration
• Negotiations
• Stationary
• Events
• Travel
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What do you want?
• Money – Bonus / Raise• Perks – Vouchers /
Discounts• Time – Holiday / Flexi• Car• Insurance – Life / Health• Pension• Training & Development
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When and how to ask?• Business is booming• Profits up• Plan a meeting• Stack the deck• Demonstrate understanding of key issues• What times should we avoid?• Know the market• Prepare
– Evidence– Yourself
• Be professional • Be confident• Be serious
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• What can you do to stand out from the crowd?
Make it memorable
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The Answer Is……
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Questions?