maldenmalden/peabody oper/peabody operatioationsns

Quality Work Instruction

Doc. Number PDP 8.4.3

Document Title External Provider Quality Manual

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PAM-Q-336 Rev F 10-6-2017

Malden/Peabody Operations Malden/Peabody Operations

DCC # REVISION DATE DESCRIPTION A 9/23/09 Initial Issue

454 B 11-29-11 Compliance to AS9100C. Replaced Dir. Of Quality John Mahoney to Walter Mielcarz. Replaced VP Thomas Mitchell with Ron Briere.

564 C 7-16-12

Replace Dir. of Quality Wally Mielcarz with Kelly Mitchell. Clauses added pertaining to suppliers who are certified to national standards and organizations (sect. 10.9, 12.2, 20.3) Record retention (sect. 14.5)

568 D 7-31-12 Sect. 20.3: Clarification of PPH requirement. See Bold text. “Unless the supplier has been previously certified and accepted by said customer, (is currently certified and in good standing by NADCAP for those services stated above), or for any customer approved special repairs / modifications. Removed – LCU Business Unit.

611 E 1-16-13 Sect. 24 – C.i., (SQAP Notes): For Rolls Royce, plc., refer to QWI 022, “Forging and FBWR Procurement Logic For Rolls-Royce, plc (Ref RPS905/2)”, Added H, changed customer name from Volvo to GKN.

613 F 1-25-13 SQAPC Notes 1,2,3,6,7,8,9,10,11,12,15,16,17,19,21,22,23,25,28,29,30,31 incorporated in original issue. Added Note 26 to Appendix B.

689 G 12-10-13 Section 4.4: Add Rolls Royce SABRe2 requirement regarding document translation.

715 H 3-11-14 Section 17.4 merged into section 17.3. Moved Note from top of section to bottom of section. SQAP Note 24 - Added (See section 17 of this procedure for End Use Customer specific requirements) to each bullet. Removed Sikorsky. Sections 17.3 & SQAP Note 24 - Changed Volvo to GKN. Section 7.1 – Removed: is in any suitable format providing there is provision for reporting the following elements if applicable (note: AS9102 first article would be preferred if possible): • All information relevant to the part measured • Inspection Methods/Gauging • Special Process Certifications and approved sources, including

supplier code number • Variable data measurements Appendix D – Listed the proper First Article Inspection Form #s.

780 J 9-30-14 Para13.9 – Amended with new SDMR and appendix callouts. 882 K 6-1-2015 Para. 17.4 – Added a new bullet A which re-alphabetized all

bullets. Appendix F – Replaced to the new Corrective Action Form.

1029 L 6-7-2017 Para 20 – Added, which re-numbered all paragraphs thereafter.




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REVISION DATE DESCRIPTION M 12-22-2017 Formerly QWI 7.4.2 Supplier Quality Manual. Changed Document number

& Title to coincide with AS9100D. Para. 1.1 - Added. Para 1.3, 1.4 – Edited.

N 12-6-2019 Para 17.4 – Added MTU. Appendix B Note 24 – Added MTU.

P 6-6-2020 Para 17.4 – Added SAFRAN. Appendix B Note 24 – Added SAFRAN. 3/23/2021 Administrative change – Header Doc. Number from QAP to PDP due to a review of the QSM to differentiate between Quality & Purchasing procedures.

Title Signature Print Name Date Editor: Malden

Quality Engineer Nick Caraglia

Approved:

Malden General Manager

John Russell

Approved: Malden Quality Manager

Enzo Alami

Approved: Peabody General Manager

Josh Eschbacher

Approved: Peabody Acting Quality Manager

Robert Tariverdian

Approved: Malden Senior Buyer

Andrew Podlipny

Approved: Commercial Leader / Purchasing Leader Northeast Machining

Paul Blake




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1 GENERAL 1.1 External Provider

Throughout Paradigm Precision’s Malden / Peabody Quality Management System, External Provider & Supplier are synonymous.

1.2 Amendment This document is reviewed annually and amended when necessary to reflect changes to the Paradigm Precision Supplier Quality Requirements. Raising the revision level as shown on the revision sheet indicates amendments.

1.3 Distribution Changes are posted to the Paradigm Precision Supplier Portal.

1.4 Purpose To specify the elements a supplier must maintain to assure that quality is maintained in the process of procurement, planning, manufacture, inspection and test, storage, packaging, release and shipment of products as defined by the contractual requirements of the Paradigm Precision Purchase Order including specified purchase order clauses. External Provider shall be aware of their contribution to product or service conformity, product safety, and importance to ethical behavior. When specified on the Purchase Order or other purchasing document, the elements outlined in this procedure apply to all delivered products and/or services.

1.5 Right of Access Right of access by Paradigm Precision, its customers, and regulatory authorities are allowed to all facilities involved in the order and to all applicable records to the extent that they apply to the particular order with due consideration to the supplier’s proprietary processes as applicable.

2 QUALITY PERSONNEL The supplier has on staff a senior person, technically qualified and administratively capable of

controlling the quality of work undertaken. He/She has approved signatory power and is totally responsible for the standard of workmanship and the release of all material to Paradigm Precision under documentation authorized and duly signed by himself/herself or their delegated representative.

3 CUSTOMER (Paradigm) NOTIFICATION The supplier immediately notifies Paradigm Precision Purchasing, in writing, under the

following circumstances: A) Suspected shipment containing non-conforming product, without Paradigm Precision

approval. B) Suspected problems with the received consigned material, raw material, manufacturing

process, design, etc., which may affect product performance, safety, or customer satisfaction.




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C) Significant changes to: Supplier’s Senior Management team (including Quality) Location Processes, equipment, personnel Certification/registration to Quality system or process by any approved source Ownership

4 DOCUMENT CONTROL 4.1 Suppliers are fully responsible for the safe custody of all drawings, instructions and

specifications supplied by Paradigm Precision. The supplier ensures revision levels of drawings, specifications, operation sheets and technical plans are as stated on the Purchase Order or as shown on the Paradigm Precision website.

4.2 Any discrepancies are resolved with the Paradigm Precision Purchasing Department prior to commencing work.

4.3 The supplier ensures that only the relevant Purchase Order specified issue levels of documents are readily available for personnel at required work areas.

4.4 Ensure that the translation of Rolls-Royce documents into a supplier’s national language is performed by a competent translator prior to use.

4.5 Supplier does not use or disclose to third parties any customer and or Government design data for any purpose other than the production and support of products and services to be supplied to Paradigm Precision.

4.6 RECORD RETENTION REQUIREMENTS: • Product Acceptance Records • Manufacturing Operation Sheets • Administration Records Must be created and retained to meet the End Users (SQAPC#24), and AS9100 requirements, and returned to Paradigm Precision’s Quality Department with the closing of the respective purchase order.

5 PROCUREMENT CONTROL 5.1 Verbal authorizations to changes, deviations, non-conformances from the requirements of the

Purchase order are not recognized by Paradigm Precision. The supplier is responsible for PO performance as written and accepted by the supplier. Written authorizations signed and dated by a Paradigm Precision representative become part of the Purchase order.

5.2 Special processes such as non-destructive testing, welding, heat treat, thermal spray, EDM, coatings/plating, materials testing, etc. must be performed by Paradigm Precision customer approved facilities. Suppliers must receive Paradigm Precision approval prior to




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subcontracting any processes and when requested, submit a copy of the purchase order on the nominated source to Paradigm Purchasing for review of the flow down requirements.

5.3 Suppliers should also note at the stage of quoting, that an agreement with Paradigm Precision is necessary before any facility can perform special processes. Special processes include but are not limited to material testing, welding, thermal spray, coatings/plating, non-destructive testing, heat-treating, standard inspection etc.

5.4 Paradigm Precision reserves the right to assure customer contractual requirements are adhered to and are adequately flowed down to approved sub-tier sources.

5.5 When requested, the supplier submits copies of the purchase order on the nominated subcontractor to Paradigm Precision Purchasing.

6 OPERATIONS AND MANUFACTURING CONTROL 6.1 The supplier should plan all manufacturing and process operations.

6.2 When stipulated on the Paradigm Precision purchase order, the quality or technical plan for the manufacture of products or Special Processes must be submitted for Paradigm Precision approval. 6.3 The plan addresses the manufacturing sequence and identifies the inspection verification

points, including key characteristics and process controls selected by suppliers or identified by Paradigm Precision. The plan also includes, as applicable, all characteristics which are not verifiable upon receipt have been adequately controlled and verified.

6.4 The plan, where the manufacturing process requires the use of consumable items, i.e.: weld wire, braze alloy etc., assures that traceability of the consumable has been recorded and maintained.

6.5 Subsequent to the acceptance of technical plans, prototypes or samples by Paradigm Precision or its customer(s), the supplier does not make any change to plans used to produce acceptable product without first obtaining the written consent of Paradigm Precision.

6.6 Software Quality control is established for software (i.e. CNC programs) related to the design, fabrication, inspection and/or test of deliverable articles to Paradigm Precision.

7 FIRST ARTICLE INSPECTION REPORT 7.1 When requested by the purchase order, suppliers submit a first article inspection report

showing recorded values for all measurable characteristics and objective evidence in the form of test reports for materials and processes. • Unless otherwise specified by Paradigm Precision, the first article inspection report should

be per AS9102 standard and forms or equivalent.




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• Material Test Certificates for raw materials

7.2 The first article part is identified, tagged or packaged separately, and forwarded with the data package to the attention of the Paradigm Precision Supplier Quality Department.

8 PARADIGM PRECISION SUPPLIED MATERIAL 8.1 Material supplied by Paradigm Precision is used only for the specified order.

The supplier does not substitute other material without written and specific authorization from Paradigm Precision.

8.2 The supplier must maintain identity of all surplus material and tooling for return to Paradigm Precision at the completion of the contract unless otherwise directed by Paradigm Precision Purchasing Department in writing.

8.3 Material lost, damaged or found unsuitable for intended use is reported to the Paradigm Precision Purchasing Department immediately.

8.4 Supplier assumes responsibility for any loss, damage or destruction of Paradigm Precision supplied tooling, fixtures and gages after received and used at the supplier’s facility. Normal wear and tear are accepted, calibration and rework maintenance being part of the item’s life cycle. If repair is required, supplier provides to Paradigm Precision a report with information regarding condition’s cause and proposed repair plan.

9 PRODUCT IDENTIFICATION AND TRACEABILITY 9.1 Individual part serialization is critical to most of Paradigm Precision’s product. All suppliers are

required to assure that individual unit traceability is maintained throughout all processing steps.

9.2 The supplier identifies the product in accordance with the drawing requirements and maintains product traceability to materials and processes.

9.3 If material identification is lost, the material cannot be used on items that have a traceability requirement (i.e., serial number or lot number) without Paradigm Precision prior approval. This material may be used on items without traceability requirement if subjected to full specification testing.

9.4 Each serialized assembly is traceable to the product acceptance records that are associated with the final product. The assembly is also traceable to each serialized or lot numbered sub-assembly or part and their product acceptance records.

9.5 Serial numbers are not duplicated for any reason regardless of the part or assembly identification number, design, function or usage of the item being manufactured.

9.6 Once a serial number has been used to identify an item/lot; it does not change at any time or for any reason, even if the items are reworked, repaired or re-identified.




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9.7 Material substitution is not permitted without Paradigm Precision written approval. 10 INSPECTION AND TESTING 10.1 The supplier carries out all inspection and testing in accordance with the Quality Plan or

contract requirements. Appropriate records are maintained and/or supplied as evidence of conformance to contract requirements.

10.2 Final inspection includes verification of acceptance results for all previous inspection or tests performed.

10.3 The use of Statistical Process Control is recommended and if mandatory, the requirement is documented on the Paradigm Precision Purchase Order.

10.4 Sampling inspection is only used as a means of product acceptance when Paradigm Precision has validated that the plan is statistically valid to contractual obligations as applicable. The plan precludes the acceptance of known defectives in the lot.

10.5 All reports supplied to Paradigm Precision meets the following criteria: A) Have identified on the bottom of the page the number of pages as “Page _ of _”. B) Clear statement identification of each test result as a “pass” or “fail” and to what

specification or drawing requirement. C) Requirements that are given in numerical value have the inspection/test result in numerical

value expressed in the same unit of measure as the requirement. If the test/inspection is performed in units of measure other than the requirement, the conversion to the requirement unit of measure is the responsibility of the supplier. The statement of “pass” or “fail” is in addition the numerical value result.

D) Clear statement identification “not performed” for any test/inspection required by the specification/drawing and not performed. Include at the end of the report in the

Notes/Comment section a brief explanation of the test/inspection exclusion. Paradigm Precision Quality representative’s written approval is required for shipment with incomplete

test/inspection report. A copy of the Paradigm Precision Quality approval for shipment is attached with the other shipping documentation (e-mail printout is acceptable if identifies in detail the specific problem, such as PO no., line item, part no., serial no., test parameter not tested, etc.)

E) For each test/inspection where set-up and/or environment values are given in a drawing/specification, these test/inspection set-ups and or environment conditions/values must be noted at the beginning of each test/inspection reported.

F) When the requirement is not a numerical value, statement for each requirement is as “pass” or “fail” at the minimum.

G) For test/inspection requirements identified as “capability test” or “capability inspection” include statement of capability.

H) Each data entry, test, statement is identified by a stamp or readable signature and date, for both acceptance and rejection.




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10.6 Inspection and data record on Paradigm Precision’s Characteristic Accountability & Verification (CAV) report is required.

10.7 The following Non-Destructive Testing (NDT) and inspection must be performed by NADCAP accredited sources. The accreditation must be maintained current with the production time of Paradigm Precision purchase orders/contracts: • Fluorescent penetrant inspection (FPI) • Magnetic particle inspection (MPI) • Radiographic inspection (X-ray) • Ultrasonic test inspection (UT) • Eddy current inspection

10.8 Product’s material chemical composition verification and acceptance tests are required and is

performed by a NADCAP certified independent laboratory at least every 24 months. Copy of test data, with the test laboratory’s name, the date of last accreditation, and date of the test performance, is provided on the test report and attached to the other documents accompanying the product shipment.

10.9 Special process verification test(s) is required to be performed by a NADCAP certified independent laboratory at least every 24 months (unless the supplier themselves is a NADCAP Certified Laboratory). Copy of test data, with the test laboratory’s name, the date of last accreditation, and date of the test performance, is provided on the test report and attached to the other documents accompanying the product shipment.

10.10 Hidden characteristics, numerical and or attributes that can not be measured and or inspected in the “as delivered” condition, is measured/inspected, data recorded and submitted as a Inspection data report with the other documentation accompanying the product shipment to Paradigm Precision.

11 CONTROL OF INSPECTION, MEASURING AND TEST EQUIPMENT AND TOOLING 11.1 The supplier calibrates or has calibration performed by a certified agency on all measuring and

test equipment used in the manufacture and acceptance of Paradigm Precision product. This equipment is calibrated against primary or secondary standards having traceability to national or international standards (NRC, NIST, etc.).

11.2 Records are maintained showing the calibration frequency and stability of the specific instrument.

11.3 Production fixtures used as media of inspection, i.e.: drill jigs, are controlled through the calibration system on a scheduled frequency in line with the tool usage.

11.4 Measuring or test equipment on loan to a supplier from Paradigm Precision is calibrated prior to dispatch and is returned to Paradigm Precision by the established calibration due date. The supplier notifies purchasing prior to return to coordinate Paradigm Precision calibration activity.




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11.5 Contract tooling is not altered, re-worked or modified in any manner without authorization from Paradigm Precision. Tooling is returned at the end of the contract in good working condition.

11.6 Sub-contract tooling required by a Paradigm Precision approved vendor must be supported by a vendor quote and is issued a Paradigm Precision tool/gauge number as flowed down on a Paradigm Precision Purchase Order. The approved vendor provides Paradigm Precision with a respective tool/gauge drawing.

11.7 Outside laboratory used for calibration services of measuring and test equipment is verified for its capability on providing service in accordance with national and international standards for this type of service.

11.8 All measuring and test equipment is calibrated using measurement standards that are traceable to international measurement standards, or to national measurement standards that are consistent with the recommendations of NIST.

11.9 Where such international or national measurement standards do not exist (i.e. hardness), traceability is established to other measurement standards such as materials, consensus measurement standard or industry measurement standard that are internationally accepted in the field concerned.

11.10 All measurement standards used in the confirmation system is supported by certificates, reports or data sheets for the equipment attesting to the source, date, uncertainty, and to the conditions under which the results were obtained. A person attesting to the correctness of the results signs each such document.

11.11 The supplier maintains documented evidence that each calibration in the chain of traceability has been carried out.

12 INSPECTION AND TEST STATUS 12.1 Process documents identify the inspection status of the part(s) being produced for conformance

or non-conformance with regards to inspection and tests performed. Inspection status of parts is easily detectable during all stages of manufacture or production using router cards, tags, inspections stamps etc. The system assures that only product that has passed the required inspections and tests are dispatched, used or installed. The suppliers Quality system establishes and document controls for acceptance authority media.

12.2 At a minimum of once every two years items supplied to and accepted by Paradigm Precision based on the submitted test report results, has those results verified (through a test sample) for compliance to drawing & specification requirements by an independent laboratory. The laboratory to perform the verification is certified for the type of verification performed by a nationally recognized registrar. (If the supplier is a nationally certified lab, in good standing, then this requirement is non-applicable, unless otherwise stated in customer requirements).




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13 NON-CONFORMING MATERIAL CONTROL AND REPORTING 13.1 The supplier has in place a documented system that addresses the control of nonconforming

material and a preliminary review disposition function. The system includes provisions for the notification to functions concerned, identification, documentation, evaluation segregation and disposition of nonconforming material to preclude unauthorized use, installation or release. The system provides for timely reporting of non-conformances that may affect product already delivered.

13.2 Supplier does not have Material Review Board (MRB) authority for disposition of material/ processed as “accept for use” or “repair”.

13.3 Discrepant or Nonconforming material is recorded on a Non-Conforming Material report and submitted to Paradigm Precision for review and disposition.

13.4 No further work is performed on the Paradigm Precision product until the supplier submits cause of non-conformance, containment of problem and planned corrective action. No further product is submitted to supplier for processing until the corrective action is implemented and verified (acceptable product).

Definition: Repair: Work performed on a material, product, process, due to a non-conformance to the

drawing/specification, work that when complete does not bring the material, product, and process 100% compliant to the applicable drawing/ specification (form, fit, function and reliability).

Rework: Work performed on a material, product, process, due to a nonconformance to the drawing/ specification, work that when complete brings the material, product, and process 100% compliant to the drawing/ specification (form, fit, function and reliability).

13.5 Shipment of non-conforming material after Paradigm Precision review and disposition has the

following: • Copy of Paradigm Precision approved MRB document with the product • The approved document number is on all shipping documents, such as Certificate of

Conformance, Shipping list/invoice, test report, etc.

13.6 Non-conforming material returned to supplier for rework or repair must be identified upon re-submittal to Paradigm Precision as reworked or repaired product/ process. The identification is on the Certificate of Conformance, test/ inspection report, and Shipping invoice.

13.7 Suppliers of Tooling/Gauging to Paradigm Precision are required to submit all deviations on a deviation report per this procedure for review and disposition prior to delivery. Failure to comply results in the Supplier absorbing additional costs incurred by Paradigm Precision.

13.8 Product dispositioned by Paradigm Precision as scrap is conspicuously identified and segregated. Consigned scrap material is the property of Paradigm Precision and must be




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returned to Paradigm Precision. Paradigm Precision must approve use of scrap material for set-up or testing purposes.

13.9 Non-conformances are submitted by suppliers to Paradigm Precision Purchasing on the Paradigm Precision Supplier Discrepancy Material Report (SDMR) form (Appendix E) and accompanied by a Root Cause and Corrective Action Report form (PAM-Q-501 Corrective Action Form, Appendix F).

13.10 The extent of deviation is recorded, and the cause and corrective action taken to prevent recurrence is adequately stated on the Root Cause and Corrective Action Report.

13.11 Nonconforming product that has not been dispositioned by Paradigm Precision Material Review

Board may not be shipped unless specifically authorized by Paradigm Precision Supplier Quality. When shipped, nonconforming material must be properly identified (tagged) and packaged separately from conforming material.

13.12 Any suppliers repair procedures submitted to Paradigm Precision includes a detailed routing procedure including the sequence of operations, specifications, inspection acceptance criteria and a provision for the recording of traceability of consumables used. Paradigm Precision approval is required prior to commencing a repair.

14 QUALITY/INSPECTION RECORDS 14.1 Unless otherwise specified by purchase order, Quality Records are maintained for a period of

five years on completion of a contract. Paradigm Precision is notified prior to disposal of any quality records related to Paradigm Precision contracts.

14.2 Quality records are legible, identifiable to product involved and be stored and maintained in such a way that they are readily retrievable. Sub-contractor quality records are maintained in the same manner. Quality records are available for viewing by Paradigm Precision upon request. Proprietary (OEM) information may be exempted.

14.3 Should supplier cease operation for any reason, all Quality records for Paradigm Precision products and services are forwarded to Paradigm Precision for record maintenance as required by Paradigm Precision customers.

14.4 Submit X-ray film to Paradigm Precision with the shipment.

14.5 A copy of “Laboratory Test Report” from a NADCAP certified laboratory, which includes “Mill” source (if required by customer specifications; otherwise the suppliers must keep the Mill source for all submissions to Paradigm Precision Holdings, on record for a period of not less than seven years), heat no., chemical and physical properties required in the material specification, and the name of the laboratory performing the tests (if not submitted under the laboratory’s letter head), must accompany each shipment.




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15 HANDLING, STORAGE, PACKAGING, PRESERVATION AND DELIVERY 15.1 The Quality Plan provides the necessary instructions for the handling and protection of

specialized material (i.e. Titanium, Magnesium, etc.), preservation methods and secured storage to prevent damage or deterioration of product.

15.2 Where specific packaging and preservation requirements are not specified on the purchase order, best commercial practices are followed as a minimum. The packaging is of adequate substance to ensure that the product does not deteriorate or be damaged in transit. All suppliers are expected to employ sound handling practices to prevent damage to parts in processing and shipment.

15.3 Where a supplier is instructed to drop ship material to a subsequent Paradigm Precision supply source, the shipping supplier must enclose a packing slip with the shipment and forward all documentation for the material to Paradigm Precision Receiving Inspection department. A drop shipment is defined as any material being shipped to a facility other than Paradigm Precision, on Paradigm Precision’s behalf, for work or sale.

15.4 All shipments must be accompanied by the documents requested by the purchase order. Handwritten corrections to any documents shipped with the product or mailed to Paradigm Precision is not acceptable.

15.5 The supplier ensures that all Certificates of Compliance contain the following minimum information: • Bears a unique identification number and is signed by the Supplier approved signatory. • Serial numbers for all units in the lot. • States precisely the material and/or items to which it relates and confirms processes such

as NDT, Heat Treat, Plating, Pressure Testing, etc., which they have performed or their sub-tier sources approved by Paradigm Precision, by appropriate test reports or certifications.

• Must make a reference to and include a statement of conformity to the applicable drawing, specification, technical plan number including revision and/or issue level, and be approved/signed by the company approved signatory (see example, form OL67-696, of a typical Certificate of Compliance in Appendix “E”).

• Makes reference to the customer purchase or shipping order number when parts are manufactured from Paradigm Precision supplied material.

15.6 The signature on the Release Documents signifies that material being submitted to Paradigm Precision has been inspected and meets the requirements of the Paradigm Precision Purchase Order.

15.7 Corrosion and oxidation surface protection Titanium material parts are handled with extreme precaution due to the very reactive action

when in contact with certain substances /chemical elements.




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• Gold, silver, lead, copper or copper alloys, tin, zinc, cadmium and bismuth objects are prevented from contacting the surface. It is irrelevant the amount of the said metals coming in contact with the titanium surface, ex: solid/ one-piece gold ring vs. plated gold ring. It is the chemical reaction-taking place between the chemical elements.

• Titanium must not come into contact with halogens (fluorine, chlorine, bromine, iodine, astatine) or compounds containing more than 50 ppm halogens, if the part is not cleaned prior to any process temperature above 260°C (i.e. Teflon, freon, methylene chloride, etc.).

• Tapes, labels, marking pens or other material which can be suspected to contain halogens must not be used on titanium without explicit approval from quality engineering, and they are identified specifically in the process drawing.

• All temporary marking must be done using only approved markers. • Clean white gloves are worn when handling cleaned titanium parts prior to thermal

treatment. • Parts made of titanium are not in contact with methanol.

15.8 Prior to final packaging for shipping to customer, hardware made of materials susceptible to

corrosion and oxidation has the surface cleaned and treated with a protective thin layer as required by the customer. The following method provides surface protection from 8 hours to 1-month time interval: • Remove any foreign material and coolant using shop air pressure hose. • Dip the hardware in WD-40 (de-watering and protective oil) for a minimum of 3 minutes. • Remove hardware from protective oil bath and place in drip section of cleaning tank for a

minimum of 5 minutes. • Wrap hardware with polythene sheet (or bag) of 0.010 minimum gage. • Package for shipping as indicated for the hardware type.

15.9 Packaging for shipment

• Large components are placed in wood containers or a carton box with double corrugated walls and a partition in the middle to prevent friction between adjacent components.

The container wall break resistance is a minimum of 200lbs/sq.inch. • Rings are placed in a corrugated box with wadding around the ring, or a foam protector. If

more than one unit is to be packaged in the same container, a partition is placed between each ring and the next.

• Seals are placed in a corrugated box with plastic seal tooth wrap to preclude damage to seal teeth. Partitions are used between items if more than one is packaged in a box.

• Shafts are packaged separately in corrugated shaft boxes with padding to secure in place and protect the shafts.

• Segments are individually bagged and then packed in a corrugated box. • Disks are packed in a corrugated box using padding for part protection.

15.10 Container identification marking If not otherwise specified by the customer, bar code labels (when required), address labels and

a copy of the invoice is attached to outside surface of the containers. All containers have also, as applicable, the following marking identification on the outside surface of the container:




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• Special handling (i.e. "This side up", "Do not drop", "Humidity sensitive", etc.) • Safety warnings (i.e. OSHA labeling system for hazardous material) • Storage conditions (i.e. temperature and humidity limits)

15.11 Storage 15.11.1 Finished product that’s not shipped to the customer within 3 working days from the final

inspection buy-off is prepared (surface preservation as required and packaging) as for shipment and stored in finished goods area.

15.11.2 Finished goods storage provides environmental and physical conditions as to preserve the quality and product integrity.

16 TRAINING

16.1 Personnel responsible for the review of material and test reports are trained to read, interpret and evaluate test results for the purpose of assuring that all drawing/specification requirements of the product are met.

16.2 The supplier has objective evidence that personnel performing process operations and quality inspection, or test functions have been trained and properly qualified to perform their tasks.

17 PARADIGM PRECISION & END-USE CUSTOMER AUDITS, SOURCE INSPECTION, AND

REQUIREMENTS 17.1 Paradigm Precision, its customers' quality assurance representatives or Government

representatives reserve the right to inspect material and services to determine contract compliance. The supplier provides the necessary personnel and equipment to perform the requested verification.

17.2 Acceptance of product through this inspection does not relieve the supplier of his contractual quality assurance obligations and responsibilities.

17.3 The following requirements apply based upon the End-Use Customer designated on the purchase order.

17.4 NOTE: If more than one end-use customer is indicated (i.e.25B/F) then both customer requirements apply. o Pratt & Whitney (24A)

The supplier complies with the applicable provisions and conditions of ASQR-01 (Aerospace Supplier Quality Requirements). A) PWA 300 Control of Materials, Processes and Parts applies. B) MCL/LCS Manual Section F17 Supplier Controls for Product and Product Related Material applies. C) ASQR-01 checklist for Raw Material is to be supplied with each shipment. D) ASQR-01 section III Appendix 3 paragraph 3.12.2. E) MCL/LCS Manual Section F23 Test and Calibration Requirements for Commercial and LCS In-House Laboratories.




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F) PW-QA 6078 applies to all suppliers of bar stock, PW designed castings, forgings, extrusions, rolled and welded rings, and sonic configuration Parts if ASQR-01 applies.

o General Electric (24B) S-1000 Supplier Quality System Requirements S-400 Certified Material Testing Laboratories

o Rolls Royce (24C) Rolls Royce SABRe Manual

o GKN (24F) SQAR 210 Quality System Requirements SQAR 320 Non-Conforming Material

o MTU (24G) The quality assurance requirements of specification MTN 94111 including all applicable supplements (“Beiblatt”) in the latest issue shall apply.

o SAFRAN (24H) The quality assurance requirements of the part specific SQR and GQR shall apply. The SQR and GQR can be obtained from Paradigm Quality.

18 SUPPLIER APPROVAL & PERFORMANCE EVALUATION 18.1 Paradigm Precision approves its suppliers based on an evaluation performed in accordance

with company's procedures.

18.2 Paradigm Precision reserves the right to perform on-site audits of a supplier’s facility to determine compliance to this procedure and part/process specific requirements.

18.3 Paradigm Precision contacts suppliers in advance for the scheduling of on-site audits. 19 HAZARDOUS MATERIALS 19.1 The Supplier conforms to all federal legislation including but not limited to the Fastener Quality

Act and all environmental legislation.

19.2 If any of the materials /products furnished under this Purchase Order contains a hazardous ingredient as defined by Federal Regulation 29 CFR 1910.1200 (OSHA Safety and Health Standards) the supplier agrees to furnish with the shipment a current Safety Data Sheet (SDS) prepared in accordance with 29 CFR 1910.1200. If in the future the SDS is revised, an amended copy of the SDS is furnished with the next shipment.

20 Counterfeit Parts

Paradigm Suppliers shall implement and control their processes to prevent counterfeit or suspect counterfeit parts use throughout their processes. Counterfeit Part is an unauthorized copy, imitation, and substitute or modified part which is knowingly misrepresented as a specified genuine part of an original or authorized manufacturer.




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21 SPECIAL OPERATIONS & PROCESSES 21.1 The following list is a list of what is considered special operations/process:

• Forging • Casting • Isostatic pressing • Chemical cleaning • Mechanical cleaning (blasting, barreling, etc.) • Welding • Brazing • Soldering • Thermal spray • Heat treatment and Surface hardening • Shot Peening • ECM • EDM • Laser machining • Electroplating • Painting • Adhesive bonding • Corrosion protection • Grinding to final form and dimension • Forming (tool inspection, lubrication, stress relieve, etc.) • Cold forming (bending, straightening, etc. after final heat treatment, shot peening, welding,

brazing, plaiting) • Etching, Etch inspection • Magnetic particle inspection • Penetrant inspection • Radiographic inspection • Ultrasonic inspection • Eddy current inspection • Operation sequence (heat treatment, plating, shot peening, NDT, marking transfer, final

inspection, etc.) 21.2 After initial approval is granted, should it be desirable to change the significant process, source,

sequence, or other requirements, Paradigm Precision written approval must be obtained prior to initiating the change.

21.3 Any operation and/or process performed for Paradigm Precision's products that is part of the listing above has the acceptance criteria (test results) verified at least once a year by an independent NADCAP certified laboratory; unless the supplier has been previously certified and accepted by the OEM (Original Equipment Manufacturer) for said process, is currently certified and in good standing by NADCAP for those services stated above, or for any customer approved special repairs / modifications.




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21.4 The verification is performed once a year for each configuration supplied/delivered to Paradigm Precision by the supplier in a manner congruent with nationally recognized standards.

21.5 The verification results are in numeric value with the same unit of measure as the requirement and written on the laboratory letterhead paper/format. A copy of the NADCAP certification is also provided.

21.6 The verification report is shipped with the product to Paradigm Precision, unless other arrangements have been approved and coordinated with Paradigm Precision.

22 SUPPLIER CORRECTIVE ACTION 22.1 Based on supplier performance or specific product/process non-conformances, Paradigm

Precision issues to the supplier a Corrective Action Request (CAR) document. The CAR has a due date to be returned to Paradigm Precision with cause of nonconformance/ unsatisfactory performance and corrective action or corrective action plan. For each corrective action taken or planned to be taken a completion and implementation date is provided along with the name of the employee responsible for that action.

22.2 The complete CAR is returned to Paradigm Precision to the attention of the CAR's issuer. Paradigm Precision may perform corrective action follow-up at their discretion.

22.3 At Paradigm Precision request, the supplier must provide records and or documentation that attest the implementation of the corrective action and its efficiency.

22.4 Overdue CAR responses, or no response at all, or failure to provide follow-up documentation/records impacts the business relationship between the supplier and Paradigm Precision. As an ultimate step, the supplier is removed from the Approved supplier register and no more procurement is performed from that source.




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APPENDIX A – CERTIFICATE OF CONFORMANCE REQUIREMENTS Scope: All purchased production products, processes, testing, and calibration. Please see Supplier Quality Assurance Provision Codes (SQAPC Notes) per Appendix B for additional requirements. Requirements: • A Certificate of Conformance must accompany all deliveries of production material and processes

purchased by Paradigm Precision. • A Certificate of Conformance does not refer to more than one purchase order or part number. • Accurately identified the product and/or process being delivered. • Provide for all traceability and release information. • Provide a record that the supplier has declared that the product conforms to all purchase order

requirements or has deviations/nonconformities for which delivery has been authorized. • Suppliers are ultimately responsible or the release condition of the part or process including

processes or material supplied by their sub-tiers. • Handwritten changes to Certificates of Conformance are not permitted Certificate of Conformance Minimum Content Requirements: • Supplier’s name, address, and telephone number. • Paradigm purchase order number • Date of dispatch • Part number • Serial number(s) if applicable • Quantity conforming and quantity nonconforming • Description of product or process provided • Statement of conformance

o Typical wording “This is to certify that the product (or Process) listed have been manufactured/inspected/tested and, unless otherwise stated, conform in all respects to the relevant specifications, drawings, and purchase order requirements”

• Confirmation of any special requirements identified by a unique purchase order SQAPC Note (see Appendix B)

• Signature and date of the person authorized to release products for shipment to the customer Certificate of Conformance Additional Requirements by product/process type: • Castings, forgings, and raw material

o Must include chemical and physical test reports of the “as shipped” condition, unless otherwise specified on the purchase order.

o Must reference the unique heat number associated with the shipped product. o Must include the material specification and revision. o Must comply with the requirements of the controlling technical specification.

• Process operations and testing performed to a Paradigm process sketch and specification (i.e. heat treat, shot peen, NDT, coating, welding, etc.).




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o Must include the Paradigm Precision operation number and operation revision. o Must include the relevant process specification and revision.

• Chemical compounds and products subject to shelf life, cure date, etc. o Certificate of Conformance must specify shelf life and manufacture date or product expiration

date. o Certificate of Conformance must specify any special storage requirements if necessary.

• Hazardous substances o First time shipment must include all relevant Safety Data Sheets.

• Calibration o Certification must include the “as-received” condition prior to adjustment.




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APPENDIX B – SUPPLIER QUALITY ASSURANCE PROVISION CODES (SQAPC) Note Description 4 GOVERNMENT SOURCE INSPECTION:

Government source inspection is required prior to shipment from your facility to Paradigm Precision. Upon receipt of this order, promptly notify and furnish a copy of this order to the Government representative that normally services your facility to arrange for appropriate Government source inspection at your facility prior to shipment. Please notify the Paradigm purchasing department immediately, if you do not have or are unable to arrange for Government source inspection.

5 FIRST ARTICLE INSPECTION REQUIRED: A First Article Inspection Report is required to be submitted and approved for this order prior to shipping any production product. Unless otherwise specified all First Article Inspection Reports are to be complete per the requirements of AS9102 and submitted to the Paradigm Precision Purchasing department for approval prior to shipment. The Paradigm Purchasing Department forwards the First Article Inspection Report to the assigned Quality Engineer for review and approval.

13 CERTIFICATE OF CONFORMANCE REQUIRED: A certificate of conformance is required for each shipment on this order. Certifications are accurate and complete with regard to all purchase order requirements. As a minimum all Certifications for processes must contain the following:

• Part Number • Purchase Order Number • Quantity (Total, Accepted, & Rejected) • Paradigm Operation Number • Operation revision or Part Number Revision • Specification and Specification Revision

See Appendix A of this procedure for specific certification requirements. 14 CHEMICAL AND PHYSICAL TEST REPORTS:

A chemical and physical test report accompanies all shipments of raw material on this order. The report must specifically identify the material by reference to the melt, cast, heat, drop, lot and/or other similar designation and must indicate the applicable specification, specification revision, and Paradigm purchase order number. The report must include all numerical test results per the applicable specifications referenced in the purchase order. See Appendix A of this procedure for specific certification requirements.

18 PRE-PRODUCTION REVIEW: A pre-production review is required on this order prior to processing any material. The pre-production review consists of a review of those factors that Paradigm Precision deems significant to the supplier’s ability to produce conforming material, on time, with limited risk.

20 GENERAL ELECTRIC SPECIFICATION S-1002: General Electric specification S-1002 applies to this order. The supplier furnishes documentation compliant to S-1002. The supplier is also responsible for complying with all acceptance plans and change requirements as outline in GE S-1002.




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24 CUSTOMER END USE: The supplier conforms to all pertinent specifications, Quality Requirements, and standards as they relate to the specific end use customer:

a. Pratt & Whitney (See section 17of this procedure for End Use Customer specific requirements).

b. General Electric Aviation (See section 17of this procedure for End Use Customer specific requirements).

c. Rolls Royce (See section 17of this procedure for End Use Customer specific requirements)

For Rolls Royce, plc., refer to QWI 022, “Forging and FBWR Procurement Logic for Rolls-Royce, plc. (Ref RPS905/2)”

d. GKN (See section 17of this procedure for End Use Customer specific requirements)

e. U. S. Government (See section 17of this procedure for End Use Customer specific requirements)

f. Other (Specify) g. MTU (See section 17 of this procedure for End Use Customer specific

requirements) h. SAFRAN (See section 17 of this procedure for End Use Customer

specific requirements)

NOTE: Some purchase orders may support more than one end use customer. Both customer requirements apply (i.e. 24 B/D both GEAE and GKN requirements apply).

SUB-CONTRACTING If the supplier decides to sub-contract any processes associated with this Purchase Order the supplier must get approval from Paradigm Precision. All requirements flowed by Paradigm to the supplier must be flowed to the supplier’s subcontractor.

27 VERIFICATION REQUIREMENTS: Paradigm Precision and/or its customer verifies conformance to the requirements of this purchase order at the Supplier’s facility prior to shipment. Please contact your Paradigm Purchasing representative to arrange for on-site evaluation prior to shipment. Written authorization is required prior to shipping product.




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APPENDIX C - TECHNICAL AND QUALITY PLAN GUIDELINES Scope: Part number and description of the part and the type of work covered by the technical plan together with a short description explaining the process. Applicable Documents: All drawings, specifications, purchase orders, and other documents, which define the engineering requirements of the part, are listed including revision or issue letter and/or number. Materials: Direct Materials All materials that are used directly in the process are listed together with any specifications governing conformance of materials. Specification number and revision and source of supply list materials separately. Support Materials Those materials, which are not a portion of the finished part but are used in processing the part, is listed separately by technical name, specification or trade name; approved source of supply is given. Tooling: (Fixtures etc.) Tooling used for the specified part is listed by tool drawing title and number and is accompanied by a description, which is adequate to describe the intended use of the tool. Customer supplied tools. Company supplied tools. (Refer to section 11 of THIS SPECIFICATION for guidance) Equipment: Equipment such as the process machine, instrumentation devices, degreasers, grit blasters, handling equipment and others required for processing the part is listed. The capabilities of such equipment are described to the extent necessary to allow an independent determination of the suitability of the equipment to meet processing requirements and control of the process. Material Handling and Storage: Special requirements for the storage and handling of materials are described in detail. Shelf life of materials is described if applicable. Manufacturing: (Processing) Each step of the process is described in detail in the technical plan. The technical plan includes as applicable, but not restricted to, the following:

• Preparation of part prior to processing • Method of cleaning or preparing parts • Process procedure including all parameters and their limits. • Post process cleaning etc.




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Quality Assurance: A plan is established to ensure that parts conform to the requirements of the engineering drawing. This plan and the purchase order requirements are included in all technical plans. Inspection: Inspection methods and the extent of inspection is described for in-process and final inspection of all parts. Testing: All testing of raw materials, parts or test specimens, which are to be performed either as a portion of acceptance tests or continued quality assurance is stated. All in-process tests are also stated. The specification, ASTM or Federal Test Method Standard identifies tests and test reports if applicable or by a description of each test not identified by a standard test method. Note: Test coupons and frequency of testing must conform to Paradigm Precision or applicable specifications as a minimum requirement Materials and Equipment: Controls governing materials and equipment and the means for implementing these controls are explained to the extent necessary to provide material lot traceability to finished components, and give assurance that controls are adequate. Controls are initiated to assure that appropriate cleanliness and safety considerations have been covered. Process Trials: When required, a proposed statistically planned series of trials demonstrate process control and conformance to requirements for the part and is included in the technical plan. Technical Plan Approvals: Technical plan approvals are as follows: SUBMITTED BY: ____ (Company Name) __________________ SUPPLIER QA AGENT ___________________ DATE ______________ SUPPLIER ENGINEERING AGENT ______________ DATE _____________ PARADIGM PRECISION CUSTOMER APPROVAL REQUIRED? YES/NO PARADIGM PRECISION CUSTOMER APPROVAL DOCUMENT NUMBER AND/OR DATE_________ CUSTOMER DOCUMENT AVAILABLE AT SUPPLIER? YES/NO PARADIGM PRECISION APPROVAL PARADIGM PRECISION QA AGENT ___________________ DATE ______________ PARADIGM PRECISION ENGINEERING AGENT __________ DATE _____________




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APPENDIX D - FIRST ARTICLE REPORT INSTRUCTIONS Definitions Customer: When Paradigm Precision performs the FAI, the term "customer" refers to Paradigm Precision customers. When Paradigm Precision’s suppliers perform the FAI, the term "customer" refers to Paradigm Precision Co. Supplier: When Paradigm Precision performs the FAI, the term "supplier" refers to Paradigm Precision. When Paradigm Precision’s suppliers perform the FAI, the term "supplier" refers to Paradigm Precision's suppliers. Attribute: A characteristic or property that is appraised in terms of whether it does or does not conform (ex: go or not go), with respect to a given requirement. Balloon drawing: Drawing with each characteristic or requirement clearly market with unique identifier number. The number may be circled or boxed for easy visual identification. Design characteristic: Those dimensional, visual, functional, mechanical, and material features or properties, which describe and constitute the design of the article and can be measured, inspected, tested, or verified to determine conformance to the design requirements. Dimensional features include in-process locating features such as target-machined (or forged/cast) dimensions on forgings, castings, and weld/braze joint preparation necessary for acceptance of finished joint. Material features or properties may include processing variables and sequences, which are specified by the drawing (e.g., heat treat temperature, fluorescent penetrant class, ultrasonic scans, sequence of welding and heat treat). These provide assurance of intended characteristics that could not be otherwise defined. Drawing requirements: Requirements of the drawing (including parts list), specification, or purchasing document to which the article is to be made, including notes, specifications, and lower level drawings thereby invoked. Evaluation: Measurement, inspection, or testing to determine conformance of a characteristic to drawing requirements. First Article inspection (FAI): A complete, independent, and documented physical and functional inspection process to verify that prescribed production methods have produced an acceptance item as specified by engineering drawings, planning, purchase order, engineering specifications, and or other applicable design requirements. First Article inspection report (FAIR): The forms and package of documentation for a part number or assembly, including FAI results, as described in this procedure. First production run: The first group of one or more parts that are the result of a planned process designed to be used for future production of these same parts. Prototype parts, or parts built using methods different from that intended for the normal production process, are not considered as part of the first production run. Inaccessible characteristic: A characteristic that cannot be evaluated at any time after it is generated without destroying the part. Inaccessible dimensions may include internal dimensions of castings, internal dimensions of a welded or brazed assembly that are called out for the assembly. Inaccessible non-dimensional characteristics include material strength, certain metallurgical features and manufacturing processes including nondestructive testing.




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Interchangeable and replaceable (I&R): A process where designed parts and assemblies are controlled by special accountable tooling in order to ensure ease of replacement at any time throughout the life span of the aircraft. Inspect: Examination of an object to determine whether it conforms to standards, applicable engineering specifications, etc. (by technical dictionary, "inspection" applies to attributes, "measurement" produces variable data, and "testing" can produce variable or attribute data; but "First Article Inspection" is used for all of these). Multiple characteristics: Identical characteristics which occur at more than one location (e.g., "4 places") but are established by a single set of drawing requirements. Example: bolt hole circles, dovetail slots, corner radii, cooling holes. Source substantiation: Also referred to as "Engineering source approval". Engineering approval of product and or part specific process after satisfactory substantiation testing. Standard catalog hardware: Standard parts having all characteristics identified by text description, national/military standard drawing, or catalog item. Performance of First Article Inspection FAI is performed for a new part representative of the first production run. This includes all details and sub-assemblies which constitutes the end item ordered. The First Article inspection record is not considered complete until all non-conformities are resolved. Prototype parts, or parts built using methods different from that intended for the normal production process, are not considered as part of the first production run. The FAI requirement remains active even if the customer accepted the FAIR. Partial or complete First Article Inspection is re-done if one of the following events takes place:

• A change in the design affecting form, fit or function of the part. • A change in manufacturing source, process, inspection method, location, tooling or

materials with the potential of affecting fit, form or function. • When required as part of corrective action for a part number with repetitive rejection history

(typically, a part with three repeated rejections or as requested by the customer). • A change in numerical control program or translation to another media. • A natural or man-made occurrence which may adversely affect the manufacturing process. • A lapse in production for two years or as specified by the customer.

The FAI requirements may be satisfied by addressing differences between current configuration and prior approval configurations. The following documentation is reviewed as part of the FAI. A non-conformance of any of the following elements is considered a non-conformance of the FAI:

• Manufacturing routing sheet(s). • Complete FAI forms (all pages and continuation sheets as required). • Referenced exhibits supporting the FAI (e.g., CMM data printout, test data, acceptance test

procedure, process certification, etc.). • Copy of any and all nonconformance's reports processed through appropriate material

review process and associated corrective action(s). • Material certifications, as applicable. • Special process certifications, as applicable. Included are operator certifications for special

processes such as welding, NDT, etc.




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• Inspection plans. • Process capability studies, as applicable • Gauge correlation, as applicable • Marked up drawing (or "ballooned" drawing) that correlates characteristic number from FAI

to the drawing • Part number replication

At a minimum the FAIR contains the following information: • Part number and serial no. • Design media and revision level • Paradigm Precision name and address • Paradigm Precision's supplier code number • FAIR preparer name and title • Date of FAIR start • Dimensional characteristics with drawing zone locations including drawing zone numbers • Material and process specifications and their revision levels • List of processes verified, including certifications and suppliers’ names for all customers'

specified processes • Applicable drawing notes • Results of actual measurements and tests for each characteristic and applicable drawing

note • Paradigm Precision's representative signature that reviews and approves the FAIR, also

the date of approval. • Manufacturing and quality planning document number including revision level for each • Purchase order, contract number, including revision level • Non-conformance(s) document(s) number(s), if applicable • Indication of the FAI status, such as "accepted", "follow-up", etc. • List of measuring equipment and or tooling used as a media of inspection, each with the

calibration status listed. Calibration, where applicable, is traced to certified National Standards tools and equipment.

Each characteristic invoked by the drawing requirement has its own unique characteristic number on the FAI record. This includes dimensions, general and specific notes, material, processes, etc. Actual results from inspection of specified design characteristics is expressed in quantitative terms (variable data) when design characteristics are expressed by numerical values. Attribute data is only acceptable when non-numerical values are specified by the design characteristic or when qualified tooling is consistently used and a check feature "go, no-go" is specified for the characteristic on the drawing.

The results are recorded in the same units as specified on the drawing or specification, unless otherwise approved by the customer. When tooling is used to verify a design characteristic, traceability must be established back to the unique, individual tooling used, via quality/inspection records. It must be assured that only qualified tooling is used, which has also been subjected to FAI verification.




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First Article Inspection Forms AS9102 Form 1 to Form 3 Appendix E - Supplier Discrepancy Material Report (SDMR) form (this form is FRO, see form on PPH website).

PO/PA No: Quantity: SDMR No:

Supplier:

Part Name:Part No:

QuantityDrawing

Zone Discrepancy

Date Date

PAM-Q-543 Rev None 8/11/2020

4) Any non-clean up or dimensional related issues will result in the return of the parts with a debit memo.

Accepted parts are subject to the following requirements:

Paradigm Part No:

Submitted By:

* Must attach evidence of corrective action taken.

Quality Signature

ROOT CAUSE CORRECTIVE ACTION*

2) The Certificate of Conformance must clearly show the parts as non-conforming and detail the exact non-conformance and SDMR #.3) Parts must be individually tagged with the SDMR # and with the statement: “Non-conforming part – Special set-up may be required”.

Engineering Signature

1) Parts must be shipped separately from any other material and must clearly identify the exact non-conformance and SDMR #.

Date:

Characteristics

Supplier Discrepancy Material Report (SDMR)

PPH - Engineering Disposition

Approvals for Paradigm Precision Use ONLY

Location:




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Appendix F - 8D Corrective Action Response (eNCMS)

QA RECORDS First Article inspection reports and attached documentation submitted to the customer and approved is filled in the QA master file by part number and customer. Any subsequent FAI or full FAI is filled with the previous approved FAI, thus providing traceability.