malicious attack corporate awareness and walk through date 29 september 2011

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Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

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Page 1: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Malicious Attack Corporate Awareness and Walk through

Date 29 September 2011

Page 2: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Index of contents

Protecting your information

Defense against Malicious Attacks

SMART Secure Desktop

SMART Secure Desktop – Walk Through

Contact

Page 3: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Protecting your information

First Gulf Bank always ensures its customers a secure online banking platform.

FGB demonstrates high level of preparedness for handling malicious attacks. FGB incorporates process and technology solutions that are in line with the best practices for protecting customer data and financial transactions.

Page 4: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Defense against MaliciousAttacks - Do’s & Don’ts of Online Banking

Use SMART Secure Desktop (Refer Secure Desktop Walk Through).

Avoid downloading unlicensed or pirated software.

Install and Update the Patches, Antivirus, Firewall & end point security.

Protect wireless connection with strong password/encryption at all times .

Avoid using internet banking at public kiosk PC, airport, mall, etc.

At the end of all Online Banking activity, please “Log Off”.

Avoid downloading attachments from email sent by unknown senders

Do not respond to unsolicited emails/websites requesting personal information like your banking card number, ATM PIN, CVV number, Online/Telephone banking passwords, credit card numbers etc.

Page 5: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Defense against Malicious Attacks Do’s & Don’ts of Online Banking - continued

Don't email confidential information such as account numbers, PIN numbers, Banking Passwords, etc.

Set browser to delete all files on exit

NOTE: FGB will never request you to provide/update your Account Details, Credit Card, Password/PINs via online, phone or email .

Page 6: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

SMART Secure Desktop

SMART Secure Desktop (SSD) provides higher level of protection from malicious attacks. SSD is a client application that creates a virtual desktop within which a secure session is established from an end user’s PC to the FGB’s Corporate Internet Banking Website.

• SSD protects from most attacks as it encrypts all your data while you are doing online banking transactions with FGB.

• SSD supports Internet Explorer 7 and 8 (32 bit) and Mozilla Firefox 2.x and 3.x.

• Any normal user will be able to use this feature without having administrative privileges on their computer.

• End User internet and internet banking transactions will work exactly as it was working previously.

Page 7: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

SMART Secure DesktopWalk through

Visit “http://www.fgb.ae”

Click on “Corporate “ log-in for Internet banking

Page 8: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Click on “SMART SECURE DESTOP“ above ‘Internet Banking Login’

Click “YES”, when prompted to access securely.

SMART Secure DesktopWalk through

Page 9: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

Once clicked the components starts to load

It might take few minutes

Ensure its checked

Once checked, please click the “Run” button,

To install Java Client

Notification will appear, once the components are Successfully

Loaded and will be auto directed to Secure Desktop.

SMART Secure DesktopWalk through

Page 10: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

On the notification window click ‘OK”

And click “Yes”, if prompted for secure view only.

The virtual desktop would appear.

To switch to normal desktop, double click the “Yellow” lock.On the bottom right hand corner of the screen

To return to secure desktop, double click the “Red” lock.

SMART Secure DesktopWalk through

Page 11: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

On the log-in page, please enter your credentials for Internet Banking

NOTE: Please click “ ” from “Secure Desktop” (virtual machine) at the end of your Internet Banking activity.

The Corporate Internet Banking login webpage will auto load.

EXIT

SMART Secure Desktop – Walk through

Page 12: Malicious Attack Corporate Awareness and Walk through Date 29 September 2011

If you notice any suspicious activity during Online Banking , please contact

“SMART CALL’ service center at 600525500

(Outside the UAE, please call + (9712) 6811511)

OR

Email us at [email protected]

mailto:[email protected]

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